Dear Aldanalina, I would like to express my gratitude to you for this lovely feedback, and for taking the time to share it with us. I am very delighted to know that you enjoyed the service of our staff, and that you were impressed during your stay with us. I also appreciate you complimenting our location and rooms. On behalf... More

Dear Wassim82, Thank you for taking the time to share your opinion following your stay with us. It is unfortunate to read that we were unable to meet your expectations till the end. I would hope to hear from you in reply to our direct message or at your leisure please call the hotel at +961-1-810-555 and ask for me... More

Dear Al-Majroob, Thank you for taking the time to post such a wonderful review on TripAdvisor. I am delighted to note that you experienced a pleasant 6th time stay with us and sincerely appreciate you complimenting the hotel’s location and our staff, especially Tawfiq. On behalf of all of the team at Safir Heliopolitan Hotel Beirut, I look forward to... More

Dear Alex0021, I very much appreciate the time you took to give your feedback following your stay with us. We value all forms of guests’ feedback as an opportunity to continually improve our services and facilities for our guests. I am of course concerned to learn that your experience fell short of your expectations. Please accept my sincere apologies that... More

Dear Ahsal, I would like to take this opportunity and thank you for posting a review following your stay with us. It is indeed a pleasure that we had the chance to welcome you, and learn that you had an excellent experience at our hotel. Thank you for complimenting the cleanliness of the room, our daily service, breakfast and location.... More

Dear Fawaz S, Thank you for taking the time to post a review on TripAdvisor. Based on your comments, we clearly did not meet your expectations, and I regret that you left the hotel with such impression. Please accept my sincere apology; we welcome remarks such as yours, in order for us to continually better ourselves. I would like to... More

Dear Mr. Kairetu, Greeting from Safir Heliopolitan Hotel. We thank you for sharing your comments with us, and make sure that we will share your remarks with our appropriate associates. Regarding the suite without sea view; However, you didn’t get the chance to have one; we regret the unpleasant situation that occurred and we will do our best to provide... More

Dear Mr. Brazukajo, Greeting from Safir Heliopolitan Hotel, We are honored to have a special guest like you. Reference to your sincere comment, we will be pleased to deliver them to Mrs. Riham Al Najjar as we are always devoted to serve our guests on high quality standard facilities to meet with guests’ expectations and needs. Looking forward to meet... More

Dear Mr. Luaay, Greetings from Safir Heliopolitan Hotel, We would like to thank you for the great comment you left during your stay at our hotel. We, our management associates and staff, are always working on delivering the best service in order to maintain high quality standards facilities and certainly satisfy guest’s needs. Please do always consider our hotel as... More