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Holiday Inn Beirut Dunes

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Verdun Street | Dunes Center, Beirut 13-5904, Lebanon
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Holiday Inn Beirut Dunes
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110 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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UK
Level Contributor
59 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is located in a downtown small shopping mall and entertainment complex (multi-screen cinema). Service was very good, from check-in to early morning check out. I found the staff efficient and very friendly. The room was a typical Holiday Inn, with a large comfortable bed, and everything I needed for my stay. If I return to Beirut I would... More 

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Cairo, Egypt
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed there from June 2nd till June 5th, the location is wonderful surrounded by cafes & restaurants plus malls & shopping areas. Staff are great & helpful specially Mr. Eli Farahat The Front office manager. Rooms are clean & friendly. Reception is not that big but not that small. meeting rooms (falcon b) wasn't much suitable as the screen... More 

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Dubai, United Arab Emirates
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 1, 2015

Stayed for one night, but it was enough for me to fairly rate the hotel accordingly. Rooms where sort of old and in need of a revamp (particularly the carpet and bathroom fittings). Internet connection was decent enough (considering this was Lebanon). Staff were very helpful at check-in and check-out stages, although I was asked to pay for something from... More 

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Level Contributor
104 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed March 16, 2015

This Holiday Inn is well placed for access to greater Beirut. The staff was helpful with dining suggestions around the area. The mall that is attached to the hotel has security at the entrance although it was a bit casual. Within easy walking distance is Starbucks, and several places to eat, or enjoy Shisha. The rooms themselves were clean but... More 

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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 18, 2015

I stayed there with my wife, the room is great and house keeping always attentive to clean the room any time we request, need to improve the gym the tv channels are not clear, the location is perfect in s small mall and near the beach coffee shops and restaurant, will come back in summer.

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Holiday Inn Bei... D, Director of Sales at Holiday Inn Beirut Dunes, responded to this review

Dear steel007bullet, Greeting from the Holiday Inn Beirut-Dunes! Thank you for your recent stay at the Holiday Inn Beirut-Dunes hotel and for taking the time to post this review and share your experience on TripAdvisor. We are so glad to hear that you have enjoyed the centralized location of our hotel, and that you were satisfied with our room facilities... More 

chicago, il
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed February 4, 2015 via mobile

Pros: good location in the city, very nice staff, full spread at breakfast (fruit, cheese, eggs, meats, yogurt, some traditional Lebanese items as well as American items), pretty nice beds Cons: 1. New carpets needed 2. My shower was a bit awkward as it was the hand shower on a post but the way it positioned was awkward and tended... More 

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IHGCare, Guest Relations Manager at Holiday Inn Beirut Dunes, responded to this review

Dear katiebear83, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient and for your nice comment regarding breakfast and our staff. However, we’re sorry we fell below your expectation regarding the carpet condition, bathroom arrangement and the room... More 

Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed December 26, 2014

Its not my first stay but really every stay i feel like home..amazing staff..good location.. Great service. Finally thanks for all Holiday inn Dunes staff for this level of service and hospitality and sure this is my only hotel to stay in Beirut.

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1 review
5 of 5 stars Reviewed December 25, 2014

I'll never forget my stay in Beirut this year. I stayed 3 nights at Holiday Inn, the staff are very polite, professional, ready for help.. Walaa, Najla and all other staff was amazing. I highly recommend this hotel and will come back whenever I visit Beirut.

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London
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 24, 2014

I can't find any positive feed back to leave. My husband and I are always travelling, but this was the most terrible experience we ever had in a hotel. WI FI and bed quality wasnt great but that do not count with our real issue with the management of the hotel. We arrived at night, at the check-in we asked... More 

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IHGCare, Guest Relations Manager at Holiday Inn Beirut Dunes, responded to this review

Dear Yoseph H, Thank you for writing a a comprehensive review regarding your recent stay. It is regrettable you were not satisfied with the amenities and level of customer service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing... More 

Manama, Bahrain
Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed October 28, 2014

Good hotel for short business trip. Close to the sea. It is within a small shopping mall if this is something attracting you. No big lobby and without proper gym. Clean and good size rooms with good service.

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IHGCare, Guest Relations Manager at Holiday Inn Beirut Dunes, responded to this review

Dear mtaheri, Thank you for your feedback. We are happy to read you chose our hotel for your business travel, and found the rooms clean and staff service to your liking. On the other hand, we are sorry you were not satisfied with the amenities and facilities being offered. Your comments are much appreciated as this helps us monitor how... More 

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