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All 115 Beirut hotels

Lancaster Suites Raouche

4.0 of 5 Hotel   |   Raouche - Andalus Street | PO Box 13-5029, Beirut, Lebanon
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97%
Ranked #17 of 115 hotels in Beirut
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed July 11, 2014
adeeb971 Riyadh, Saudi Arabia, Middle East
  • Overview
  • Reviews (35)
  • Photos (40)
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  • Room tips (14)
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35 people have reviewed this hotel

Traveler rating
    18
    16
    1
    0
    0
See reviews for
9
14
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1
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Arabic first
  • English first
  • French first
  • Any
English first
Riyadh, Saudi Arabia, Middle East
1 review
4 of 5 stars Reviewed July 11, 2014 via mobile

The hotel has a good location with an amazing sea view; it is a clean place; you feel yourself among your family because the staff were so helpful . We had some problems with the two small elevators but it was transient; However it is a quiet and familiar hotel that make it good choice for persons who want to... More

Was this review helpful? Yes
Talih A, Cluster Revenue Manager at Lancaster Suites Raouche, responded to this review

Dear adeeb971, Thank you so much for your nice review. We are so delighted to know that we have been able to please you during your stay, especially what you have mentioned about our staff and the cleanliness, we are in process of adding a new elevator in the back area, hope this challenge will be over the next time... More

Cairo
Contributor
15 reviews 15 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 23, 2014

My friend and I stayed in this hotel early June 2014. We had a Deluxe Twin Room with sea view. The room was good and spacious enough, bed was very comfortable, and bathroom was also nice and neat. Air-condition was excellent and wi-fi was good. Staff were friendly and cooperative, and my special thanks go to "Nada", Guest Service, who... More

Was this review helpful? Yes
Talih A, Cluster Revenue Manager at Lancaster Suites Raouche, responded to this review

Dear Loveable01, Nice review! Thank you for taking the time to review our property, it is good to know that you have basically enjoyed every aspect of the hotel, Nada and Sahar are 2 valuable employees, we will be indeed upgrading our breakfast to fit your desires, concerning housekeeping challenge, we will for sure work on it and make sure... More

Warsaw, Poland
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 22, 2014

We took deluxe room with sea view. Indeed, the room offers a sea view, nonetheless in front of you you get a construction site, which is not nice. Staff is nice, especially (the only?) lady at the reception desk. Breakfast is good, although air-con in ther restaurant is too high. Location is very good - close to Hamra (about 15... More

Was this review helpful? Yes
Talih A, Cluster Revenue Manager at Lancaster Suites Raouche, responded to this review

Dear Piotrbog, Thank you so much for your remarkable review! It is good to know that you have enjoyed your stay with us, Sahar, is our only lady at the reception desk :), true location, value and services are very convenient. We will definitely keep on working towards perfection and hope this will meet your expectations. Best regards, Talih Ajab More

Riyadh, Saudi Arabia
1 review
4 of 5 stars Reviewed June 16, 2014

The staff were very friendly , rooms have enough space & clean.Mattress a bit old Nice sea view .In the last stay i noticed they changed their house kipping team which i tink it was for the worse. This is not my first stay with them & hope will not be the last.

Review collected in partnership with this hotel

Was this review helpful? Yes
Talih A, Cluster Revenue Manager at Lancaster Suites Raouche, responded to this review

Dear ANAS S, Grateful Review :) Yes, in fact all rooms are very spacious, we are in a process of refurbishing some rooms including mattresses, as we are always upgrading our services to meet our guests' needs, good to know that you have enjoyed our sea view and our friendliness of our staff. We always have the pleasure to host... More

Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed May 29, 2014

Excellent Location. Rooms are clean and Specious. The service is excellent. The money value for this hotel is worth it. I strongly recommand it especially for families and families with young children as the family suite is very specious.

Review collected in partnership with this hotel

Was this review helpful? Yes
Talih A, Cluster Revenue Manager at Lancaster Suites Raouche, responded to this review

Dear mayasah, Great review :) thank you so much! Again, thank you so much for the recommendation, it is good to know that you have enjoyed your stay with us... We are looking forward to hosting you again in the near future. Best Regards, Talih Ajab More

1 review
4 of 5 stars Reviewed May 27, 2014 via mobile

The hotel is close to the sea, roache rock and hamra street. Its clean and internet is for free. The staff are not that friendly, the valet parking is a way too expensive and the furniture is a bit old. If i had to have a hotel in the same area, wouldnt choose this one.

Was this review helpful? Yes
Talih A, Cluster Revenue Manager at Lancaster Suites Raouche, responded to this review

Dear Portos69, Thank you so much for your review! We are very sad to know that you have had those challenges concerning the staff and the parking, we would like you to give us another opportunity to prove our real hospitality. We look forward to hosting you in the near future. Best Regards, Talih Ajab More

1 review
5 of 5 stars Reviewed May 13, 2014 via mobile

Prime location with very relaxing atmosphere with an excellent staff good service the breakfast is excellent variety and the restaurant is excellent ,tasty food this is my fifth time in the same hotel and I think whenever I am in Beirut this is the one I also like to comment about the pick up service From and to the airport... More

Was this review helpful? Yes
Talih A, Cluster Revenue Manager at Lancaster Suites Raouche, responded to this review

Dear Iman J, This is a very remarkable review, thank you so much! Indeed, this hotel is very well known for its tranquility and atmosphere, we are always glad to know that you are enjoying your stays with us and looking forward to welcoming you every time you stay in Beirut. See you next time. Best Regards, Talih Ajab More

Cairo, Egypt
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 31, 2014

Just returned from a short trip to Lebanon. Stayed this time at Lancaster suites and wasn't a bit disappointed. Good value for money. Friendly staff. Hotel rooms refurbished and very clean. Free mineral water in the rooms + tea/coffee making facility and kitchenette. The hotel has a view of the sea, i had a partial view from my room but... More

Was this review helpful? Yes
Talih A, Cluster Revenue Manager at Lancaster Suites Raouche, responded to this review

Dear JK 1981, Thank you so much for your great and enjoyable review! It is great feeling to know that you have enjoyed your stay with us and hope it will not be the last time. Concerning the breakfast, indeed, we will communicate this note with the concerned department and hope the next time you stay with us the challenge... More

Cairo, Egypt
1 review
4 of 5 stars Reviewed March 25, 2014

Lancaster Suites was very good choice for our 1st visit for Lebanon, the service was excellent, the view from our room in 9th floor take our breath away, the breakfast was tasty, the room was comfortable "except pillows" it including everything you need, fully equiepped kitchinette, microwave & free water everyday. I loved complimentary pick up & drop off from... More

Was this review helpful? Yes
Talih A, Cluster Revenue Manager at Lancaster Suites Raouche, responded to this review

Dear Mrs. Sadek, Thank you so much for the wonderful review and hope you will always enjoy your stays with us, concerning the pillows, we will make sure this is communicated with the concerned colleagues and resolved the next time you stay with us. We are looking forward to hosting you again in the near future. Best Regards, Talih Ajab More

Detroit, Michigan
1 review
5 of 5 stars Reviewed February 2, 2014

Our staying was one of the best vacations ever..The hotel was very clean, neat, best sea view, great services and conveniently located close to shopping centers and activities. The Hotel's event planner Miss Nada was so helpful planning our fun time and recommending activities, restaurants, shopping areas and even taking care of our last second reservation for New Year's eve... More

Was this review helpful? Yes
Talih A, Manager at Lancaster Suites Raouche, responded to this review

Dear Mrs. Nadia F, One of the Best Reviews! Thank you so much, it is so nice to know that we have been able to fulfill your needs from all aspects. We are so proud to have Nada as one of our employees. We are looking forward to hosting you again in the near future. Best Regards, Talih Ajab Cluster... More

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Additional Information about Lancaster Suites Raouche

Address: Raouche - Andalus Street | PO Box 13-5029, Beirut, Lebanon
Location: Lebanon > Beirut
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Lancaster Suites Raouche 4*
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Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style
#9 Romantic Hotel in Beirut #17 Luxury Hotel in Beirut
Hotel Class
Official Description (provided by the hotel)
A pledge haven enclosed in an atmosphere of pleasant comfort and luxury, Lancaster Suites is an exclusive getaway for Business and Leisure Seekers. The Lancaster provides guests with an access card to relax in a magnificent location and splendid view of the Mediterranean. Book any of our rooms and benefit from complimentary WIFI and airport pickup. ... more   less 
Number of rooms
66

Questions & Answers

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1 question
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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