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Raouche Arjaan by Rotana

Travelers' Choice award winner
Chouran | P.O. Box: 13-5325, Beirut 13-5325, Lebanon
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Raouche Arjaan by Rotana
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277 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (277)
  • Mar-May only
    (69)
  • Jun-Aug only
    (83)
  • Sep-Nov only
    (70)
  • Dec-Feb only
    (55)
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London, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 1 week ago

Having previously stayed in three other Rotana hotels, I did not hesitate when booking my stay here. After what seemed like an hour wait at the desk to check-in, I was asked if I would like to upgrade my room for a "small fee." As I had fully paid in advance for a classic studio with a kitchenette, I was... More 

Was this review helpful? Yes 3
RaoucheArjaan, General Manager at Raouche Arjaan by Rotana, responded to this review

Dear Sir, Your review has reached me and I sincerely regret that we were not able to meet your expectations and that we have somewhere disappointed you. Please rest assured that your comments have been well acknowledged, I have shared the same with the concerned department heads and we have all agreed to take the necessary corrective actions to avoid... More 

Dubai, United Arab Emirates
Level Contributor
51 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 1 week ago

These are really nice hotel apartments so accordingly it is a place for people who don't want the usual trappings of a hotel but still want really nice rooms and facilities! The staff are excellent and attentive. On check in when our member of staff realised that we had moved to the hotel at short notice due to unbearable noise... More 

Was this review helpful? Yes
RaoucheArjaan, General Manager at Raouche Arjaan by Rotana, responded to this review

Dear Sir, Thank you for choosing the Raouché Arjaan by Rotana as your home in Beirut. We are very pleased to read that our staff were excellent, attentive and met your expectations and you enjoyed your breakfast experience. Please rest assured that I have shared your review with my colleagues. Regarding our wifi service, please note that we do understand... More 

Beirut, Lebanon
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel was amazing, my favorite destination when i am in Beirut, it's few minutes away from downtown (less than 5 minutes). The service there was amazing and everything you request can be done within 5 minutes. I ordered water at 2 AM and it was delivered so fast and for sure not to forget the check IN and check... More 

Was this review helpful? Yes
RaoucheArjaan, General Manager at Raouche Arjaan by Rotana, responded to this review

Dear Sir, Thank you for your positive feedback which is very much appreciated. We are delighted to read that you enjoyed your time with us and that our hotel is considered as your favorite destination and has been rated as an amazing and perfect place with perfect service. In addition, it is very nice to know that the check in... More 

Cairo, Egypt
Level Contributor
46 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel is just in front of Raouche which is one of the amazing site seen in Beirut, hotel employees are very friendly and try to help as much as they can but hotel rooms need some maintenance to make sure bathroon, fridge, door lock are working properly. Overall I enjoyed my stay in the hotel and even with those problem... More 

Was this review helpful? Yes
RaoucheArjaan, General Manager at Raouche Arjaan by Rotana, responded to this review

Dear Sir, Thank you for staying at the Raouché Arjaan by Rotana. I have well received your review and shared it with my respective team members. We are very pleased to read that you found our colleagues very friendly and helpful. Regarding our rooms, please note that I have taken into consideration your comments and I would like to advise... More 

Florida
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

I booked there long accommodation i have got a good price for long stay My room was in a high floor, wonderful location and amazing view on the sea but for the breakfast, i didn't like at all the staff were friendly and very nice

Was this review helpful? Yes
RaoucheArjaan, General Manager at Raouche Arjaan by Rotana, responded to this review

Dear Sir, Thank you for staying at the Raouché Arjaan by Rotana and sharing with us your feedback. We are very pleased to read that you enjoyed your time with us. Regarding our breakfast , I would appreciate if you can please give me additional details and advise if you have any special suggestions as we will be more than... More 

Bengaluru (Bangalore), India
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Best Location, Best Staff, amazing view of the rocks. Room is well kept and clean. You can cook or dine. pool is on the top floor and view is breathtaking . don't miss the sunset from the pool. It is the best!!

Review collected in partnership with this hotel

Was this review helpful? Yes 1
RaoucheArjaan, General Manager at Raouche Arjaan by Rotana, responded to this review

Dear Sir, Thank you for rating our hotel as the best one so far in Beirut in terms of location, staff, view, pool facility. We are very pleased to know that you enjoyed your stay with us and that your guest room experience was up to your expectations. Please rest assured that I have shared your review with my respective... More 

Amman, Jordan
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 23, 2015

Worst hotel experience ever had. Not much of amenities. Bad cleanness, helpless reception staff, room smelled like urine! AC does not stop and the room is like a freezer were we had to sleep in jackets and the reception had no solution except sending us a blanket. location has the advantage of being in-front of Raouche so touristic, however its... More 

Was this review helpful? Yes 2
RaoucheArjaan, General Manager at Raouche Arjaan by Rotana, responded to this review

Dear Sir, Your review has reached me and I sincerely regret that we were not able to meet your expectations and that we have somewhere disappointed you. I would like to assure you that I have shared all your comments with the concerned department heads and we have all agreed to take the necessary corrective actions to enhance the needed.... More 

Damascus, Syria
Level Contributor
231 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
4 of 5 stars Reviewed July 23, 2015

The Raouché Arjaan by Rotana Hotel in Beirut has the best Front Desk Team in any of Beirut’s top hotels. Plus it is a great place to enjoy a comfortable night in this hectic city! I spent the night at the Raouché Arjaan by Rotana Hotel this week and my first mistake was to book any hotel in Beirut during... More 

Was this review helpful? Yes
RaoucheArjaan, General Manager at Raouche Arjaan by Rotana, responded to this review

Dear Sir, Your review has reached me and I would like to thank you for rating our Front Desk Team as the best ones compared to any of Beirut’s top hotels. The same has been shared with our reception colleagues. Regarding your assigned room, please note that we will make sure to provide you with a high floor, sea view... More 

Sydney, Australia
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed June 17, 2015

Stayed 6 nights in this hotel end of May 2015. I booked at standard room and was upgraded to a suite with water views on arrival. The rooms are clean and well appointed and the suite is large with a lounge area and kitchenette, along with a separate bedroom. The staff were very awkwardly friendly and assisted with any queries... More 

Was this review helpful? Yes 1
RaoucheArjaan, General Manager at Raouche Arjaan by Rotana, responded to this review

Dear Sir, Thank you very much for staying at the Raouché Arjaan by Rotana. I would like to thank you as well for rating our hotel as good one with solid service. This shows that we have succeeded in meeting your expectations. Your words are very much appreciated. Please rest assured that I have shared the same with my respectiveteam... More 

1 review
4 of 5 stars Reviewed June 15, 2015

Check-in was smooth, rooms were spacious, staff spoke excellent English and was very friendly. The downsides were that i was given an internal room with a staircase view, the bed was VERY lumpy, and wifi was no free in the room, despite the fact I was a Rotana Rewards member. Overall, a very good stay. They hotel is on the... More 

Was this review helpful? Yes
RaoucheArjaan, General Manager at Raouche Arjaan by Rotana, responded to this review

Dear Sir, Thank you for staying at the Raouché Arjaan by Rotana and sharing with us your feedback. We are very pleased to read that you enjoyed your guest room experience and rated our rooms as spacious, and that our friendly staff met your expectations in terms of service and assistance. Regarding you room view and quality of bed, please... More 

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