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All 114 Beirut hotels

Raouche Arjaan by Rotana

4.0 of 5 Hotel   |   Chouran | P.O. Box: 13-5325, Beirut 13-5325, Lebanon
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Ranked #7 of 114 Hotels in Beirut
A recent review
3 of 5 stars reviewed 2 days ago
Nedal K Beirut
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222 reviews from our community

Traveler rating
    143
    54
    17
    8
    0
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19
46
18
59
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Turkish first
  • Any
English first
Beirut
1 review
3 of 5 stars Reviewed 2 days ago NEW

the location is not for realaxing,it is very noisy ,as i was told the internetis free in the lobby but chargeble in the room strange??? also i wait two long to get the room i did not use any other facilities

Review collected in partnership with this hotel

Was this review helpful? Yes
RaoucheArjaan, General Manager at Raouche Arjaan by Rotana, responded to this review

Dear Sir, Thank you for staying at the Raouché Arjaan by Rotana and sharing with us your feedback with regards to your stay. With reference to the delay that you have faced in getting your room upon your arrival, please rest assured that a necessary corrective action has been taken to avoid the recurrence of the same and we sincerely... More

1 review
2 of 5 stars Reviewed 3 days ago NEW

Our door key is not working all the time. .breakfast is cheap. .view is amazing..people serving are terrible. .they reply very late n they say that what m asking for is available n then dissappear. .I hate it.

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I have to say though it was less put together than other Rotanas I have stayed at for example in Dubai. Bathtub got clogged almost everyday and our friends in other rooms had serious problem with their AC and leakage. So the hotel needs some serious help. Yet the warm and helpful staff made up for it. Check in was... More

Was this review helpful? Yes
RaoucheArjaan, General Manager at Raouche Arjaan by Rotana, responded to this review

Dear Miss, Allow me first to thank you for choosing the Raouché Arjaan by Rotana as your home in Beirut for its good location and nice room. I have taken into consideration your comments and shared the same with my respective team members. Please note that I have briefed the concerned department heads and we have all agreed to take... More

Amman, Jordan
Top Contributor
65 reviews 65 reviews
44 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is my first choice I like to stay in it . You may find better hotel , but it's location , worm welcome leaders you to chose it Many thanks for the front office team especially Dareen and her colleague Just small issue for the management regards the breakfast , I found some declining in the quality .,variety... More

Was this review helpful? Yes
RaoucheArjaan, General Manager at Raouche Arjaan by Rotana, responded to this review

Dear Sir, Greetings from Beirut. Your feedback posted on trip advisor is rewarding for us. My team and I are very pleased to read that Raouché Arjaan by Rotana is your first choice when it comes to spend a nice and relaxing stay. I would like to thank you for your compliments addressed to our staff at the Front Office... More

Beirut
1 review
4 of 5 stars Reviewed 2 weeks ago

My husband and I enjoyed a wonderful stay at Raouche Arjaan in Beirut. The property was lovely and rooms were high quality with the most comfortable beds! We felt welcomed by the staff and they were very accommodating of all of our needs. If I have one tiny complaint, and it is not at all the hotel's fault, it would... More

Review collected in partnership with this hotel

Was this review helpful? Yes
RaoucheArjaan, General Manager at Raouche Arjaan by Rotana, responded to this review

Dear Mrs, Thank you for staying at the Raouché Arjaan by Rotana and sharing with us your feedback. We are very delighted to read your comments and know that you had a wonderful stay with us and that you rated us as a lovely hotel with the friendliest staff. Your words are very rewarding for us and it shows that... More

Kuwait
1 review
4 of 5 stars Reviewed 3 weeks ago

Upon entrance to the hotel security asked to OPEN the bags, this never happened in any 4 or 5 star hotel, you either need to buy a scanner or ask the guest to check it inside at least, also if he was to check it outside he had no table to place the bag on. In conclusion no one opens... More

Review collected in partnership with this hotel

Was this review helpful? Yes
RaoucheArjaan, General Manager at Raouche Arjaan by Rotana, responded to this review

Dear Sir, Thank you for taking the time to write to us, following your recent stay at the Raouché Arjaan by Rotana. We sincerely apologize for the inconvenience faced with our security team upon arrival. Please rest assured that your comments have been shared with the concerned individuals for review and immediate action. In addition, please note that we will... More

Cairo, Egypt
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I faced many troubles while checking in for our rooms type, location and availability to be all together but when i met with the front office manager, he did his best to make my stay comfortable as i wished even he upgraded my room to satisfy all of us. really he was a very responsible manger. Thanks to him. The... More

Was this review helpful? Yes 1
RaoucheArjaan, General Manager at Raouche Arjaan by Rotana, responded to this review

Dear Sir, Thank you for taking the time to review us on trip advisor and rating us as the best sea view hotel location in Beirut. We are very sorry to know that you faced many troubles during your stay with us upon check in, followed by the terrible odor in your room. I would like to assure you that... More

Beirut
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 11, 2014

room was not ready. I reached there by 14:20 but did not check in till 15:40 they did not give a specific time for the room to be ready, every time they just say to wait when I entered the room , there was a USED water bottel in the friedge !!!!!!!!!!!

Review collected in partnership with this hotel

Was this review helpful? Yes 1
RaoucheArjaan, General Manager at Raouche Arjaan by Rotana, responded to this review

Dear Sir, First of all, I would like to thank you for taking the time to share with us your experience while staying at the Raouché Arjaan by Rotana Beirut. We sincerely appreciate our guests feedback and consider it a great opportunity to see where we are meeting and exceeding their expectations. Your feedback also helps us identify the areas... More

Lima, Peru
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 10, 2014

Excelente atención! Muy buen hotel, muy bien ubicado (frente al Pigeon Rock's y cerca de la calle Hamra), la habitación cómoda, bien equipada con una linda vista al mar, el desayuno libanés buenísimo; pero lo mejor fue la atención de todo el personal (súper servicial y cordial) en especial de Darine Awwad, muy atenta, pendiente de todo desde nuestra llegada,... More

Was this review helpful? Yes 2
RaoucheArjaan, General Manager at Raouche Arjaan by Rotana, responded to this review

Dear Sir, Thank you for your positive feedback which is very much appreciated. We are very delighted to read such comments and to know that we were able to meet your expectations at all levels and especially in terms of staff performance, in particular the excellent service provided to you by our Front Desk Manager Ms. Darine Awwad. I would... More

Cairo, Egypt
1 review
5 of 5 stars Reviewed August 1, 2014

i am very satisfied with my stay at Raoucha Arjan by Rotana , sure i will repeat it . Staff very friendly , clean hotel , near to Hamra street where you can do good shopping , in the heart of the city .

Review collected in partnership with this hotel

Was this review helpful? Yes
RaoucheArjaan, General Manager at Raouche Arjaan by Rotana, responded to this review

Dear Sir, Thank you for posting your review on trip advisor. We are very happy to read that you had a very nice stay at the Raouché Arjaan by Rotana and that we were able to meet your expectations in terms of service provided by our staff. Sir, I hope that I will have the pleasure of welcoming you back... More

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Additional Information about Raouche Arjaan by Rotana

Address: Chouran | P.O. Box: 13-5325, Beirut 13-5325, Lebanon
Location: Lebanon > Beirut
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Raouche Arjaan by Rotana 4*
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Also Known As:
Raouche Arjaan By Rotana Hotel Beirut

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style
#3 Business Hotel in Beirut #5 Romantic Hotel in Beirut #6 Family Hotel in Beirut #7 Luxury Hotel in Beirut
Hotel Class
Official Description (provided by the hotel)
Raouché Arjaan by Rotana is a modern property designed with up-to-date technology and facilities catering to both long-term guests and families alike. Travellers planning on staying in a city for longer than the average traveller will appreciate the more spacious accommodation, whilst families relish the promise of an environment which more closely resembles home. ... more   less 
Number of rooms
176

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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