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Golden Tulip Serenada Hotel Hamra

Abdel Aziz Street, Beirut 113-5516, Lebanon
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1 room 1 guest
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Golden Tulip Serenada Hotel Hamra
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63 Reviews from our TripAdvisor Community

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Traveler rating
    18
    27
    10
    4
    4
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15
8
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Turkish first
  • Any
English first
  • All months
    (63)
  • Mar-May only
    (15)
  • Jun-Aug only
    (22)
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    (8)
  • Dec-Feb only
    (18)
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Dubai, United Arab Emirates
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

It was hard at the beginning to find my reservation but the receptionists handled it so well. Nothing extraordinary about the hotel. Just a classic clean room. There's a sushi restaurant at the hotel. Didn't try it but it seems quiet popular.

Was this review helpful? Yes
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 4 weeks ago

It is unfortunate for me to write such a review but this hotel does not worth its standing. The rooms are clean and the staff at the breakfast are courteous. However, the gym is a catastrophe; either re-look into it or close it. The reception staff are clueless and are not even groomed for a hotel. Eoe left me a... More 

Was this review helpful? Yes
Golden T, General Manager at Golden Tulip Serenada Hotel Hamra, responded to this review

I would like to thank you for your comments as it is greatly appreciated in order for us to iron out our problems and therefore I would like to sincerely apologize for your negative experience with us. I have pointed out to the Front office Manager your concerns and that in the future more attention should be given to our... More 

Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 7, 2015

One of the top 5 stays I've had in a hotel, I stayed there for a month, the hotel is wonderfully designed, properly equipped, and the management is perfect, The staff are very friendly and helpful, the food is excellent, and for its location which is in a very busy and noisy area in Hamra, the rooms were surprisingly quiet,... More 

Was this review helpful? Yes
Golden T, General Manager at Golden Tulip Serenada Hotel Hamra, responded to this review

Thank you for choosing Golden Tulip for your stay in Beirut, hope to welcome you again personally on your next visit to Beirut. Rabih Abdo-General Manager More 

Beirut, Lebanon
Level Contributor
78 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed May 24, 2015

i attended a workshop in this hotel and the room was clean and neat. i ate in their restaurent and the food was clean and delicious. i always go to the sushi shop sushiko in the hotel. it is one of the best and nearest to the university. my friend did her wedding their and it was nice. this hotel... More 

Was this review helpful? Yes
GoldenTulip_Serenada, General Manager at Golden Tulip Serenada Hotel Hamra, responded to this review

Warmest greetings from Golden Tulip Serenada, Beirut. Thank you for the nice comments you have written for your stay with us. It was indeed a delight to know that you had enjoyable stay with us. It is our goal to achieve the highest standards of service we could offer to our guests and it is always rewarding to me and... More 

Beirut, Lebanon
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed April 17, 2015 via mobile

My wife, 7 month old baby and I stayed for one night in this hotel during the easter vacation. The reception guy offered us a competitive price for one night. The hotel was calm, clean and elegant. Rooms are big, with a small balcony towards Hamra street. Breakfast was rich in traditional Lebanese cuisine. The main problem was parking my... More 

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Golden T, General Manager at Golden Tulip Serenada Hotel Hamra, responded to this review

Dear Sir, Greeting From Golden Tulip Serenada Hotel Beirut Lebanon Hamra, Thank you for the nice comments, it was a pleasure to know that you have enjoyed your stay with us and we were up to your expectations. Rabih Abdo -General Manager More 

Beirut, Lebanon
Level Contributor
41 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed February 28, 2015

We stayed in this hotel for 10days , and what i found was the following: 1st of All remember that we are not talking about a 5star or even 4star on the high standard , but on the other hand the room was wide enough beds were comfortable and clean , bathroom is hygenenic and had good facilities , the... More 

Was this review helpful? Yes
Golden T, General Manager at Golden Tulip Serenada Hotel Hamra, responded to this review

Thank you for the nice comments you have written for your stay with us. It was indeed a delight to know that you had enjoyable stay with us. It is our goal to achieve the highest standards of service we could offer to our guests and it is always rewarding to me and my team to learn that we have... More 

Beirut, Lebanon
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed February 14, 2015

The hotel has a very classic design and located in Hamra where you have access to all the shopping area. The room is good but the bed is not comfort and there is a sound in the bathroom that can't be turned off, even the light is very tight in the room. They charge you for the parking and add... More 

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Golden T, General Manager at Golden Tulip Serenada Hotel Hamra, responded to this review

First and foremost, I would like to thank you for choosing Golden Tulip Serenada for your stay in Beirut. It was indeed a pleasure to have you book with us. I would like to take this opportunity to thank you for pointing to me your valuable comments in order for us to even serve you better in the future, and... More 

Jordan
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed February 1, 2015

Our stay was an overall good experience, the staff at the reception was very helpful despite the fact that we arrived very late and had just made the booking. In general the hotel staff are friendly and helpful whenever needed. The location is perfect in Hamra, the hotel is surrounded by cafe's, bars, restaurants and everything one might need. The... More 

Was this review helpful? Yes
Golden T, General Manager at Golden Tulip Serenada Hotel Hamra, responded to this review

I would like to thank you for your comments and it is greatly appreciated in order for us to iron out our problems . More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed January 8, 2015

I was very impressed with the staff who give a 1st class service. The hotel is large and clean and in a good location. I would return here in the summer as there is an outdoor pool and large open-air bar. I recommend this hotel to those visiting Beirut.

Was this review helpful? Yes
Golden T, General Manager at Golden Tulip Serenada Hotel Hamra, responded to this review

Warmest greetings from Golden Tulip Serenada, Beirut. Thank you for the nice comments you have written for your stay with us. It was indeed a delight to know that you had enjoyable stay with us. It is our goal to achieve the highest standards of service we could offer to our guests and it is always rewarding to me and... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed December 29, 2014

Is the bet hotel in Lebanon same your staying in your home staff are very polite kind and helpful all services are there and there is no sound and quite place as a small palace and it is really golden hotel best regards for all staff and safe place really as your home

Was this review helpful? Yes
Golden T, General Manager at Golden Tulip Serenada Hotel Hamra, responded to this review

Warmest greetings from Golden Tulip Serenada, Beirut. Thank you for the nice comments you have written for your stay with us. It was indeed a delight to know that you had enjoyable stay with us. It is our goal to achieve the highest standards of service we could offer to our guests and it is always rewarding to me and... More 

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