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Holiday Inn Kuwait Downtown

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Abdulla Al Ahmed Street | Dasman, P.O Box 22604, Kuwait City 13087, Kuwait
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Holiday Inn Kuwait Downtown
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Holiday Inn Kuwait Downtown
Holiday Inn Kuwait Downtown
Holiday Inn Kuwait Downtown
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241 reviews from our community

Traveler rating
    97
    107
    27
    7
    3
See reviews for
4
6
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187
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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Salzburg, Austria
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

excellent Hotel with very friendly and helpful staff. Excellenct Service and perfect and clean rooms. Very good Location Perfect Restaurants with excellent food Friendly welcome Highly recommended Perfect Wifi

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

I was there for 2 Weeks in April the rooms are nice and the gym and the swimming pool but the restaurant food need to More diverse There are no good views from the window of your room or at least mine It's a nice hotel if you are planning to stay for a week or less

Was this review helpful? Yes 1
Q8_HIDT, Manager at Holiday Inn Kuwait Downtown, responded to this review

Dear Valued guest, Thank you for your recent correspondence regarding Holiday Inn Kuwait Downtown. We appreciate you taking the time to make us aware of your delightful experience during your recent stay with us. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our Team's efforts and... More 

Norwich, United Kingdom
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Well located near all City centre venues Excellent service very helpful front desk Rooms well appointed Good coffee shop next to reception area Rooms have good air con Breakfast room on first floor and spacious Good quality food served Airport pick works well Reasonable value for money Would use again

Was this review helpful? Yes 1
Q8_HIDT, Manager at Holiday Inn Kuwait Downtown, responded to this review

Dear Valued guest, Thank you for your recent correspondence regarding Holiday Inn Kuwait Downtown. We appreciate you taking the time to make us aware of your delightful experience during your recent stay with us. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our Team's efforts and... More 

Durham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Hotel is clean and tidy Staff pleasant and friendly Food OK, nothing special by Middle Eastern standards. Hotel backs onto building site which starts work at five in the morning and is noisy Not recommended Complimentary airport shuttle involves stuffing five adults plus luggage into SUV Cheap hotel trick and definately sub standard for this class of hotel in Kuwait

Was this review helpful? Yes
Q8_HIDT, Front Office Manager at Holiday Inn Kuwait Downtown, responded to this review

Dear Valued Guest, Thank you for sharing with us your experience during your recent stay. I greatly appreciate you taking the time to bring this matter to our attention and apologize for any inconvenience you may have experienced It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Everything about this hotel is great, starting from location, food, staff, etc. I want to thank everybody at this hotel without no exception - the management, reception staff, drivers, restaurant staff, all... But i want to mention some names: Anna, Alleen, Carolyne, Juresh. I highly recommend this hotel.

Was this review helpful? Yes 1
Q8_HIDT, Front Office Manager at Holiday Inn Kuwait Downtown, responded to this review

Dear Valued guest, Thank you for your recent correspondence regarding Holiday Inn Kuwait Downtown. We appreciate you taking the time to make us aware of your delightful experience during your recent stay with us. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our Team's efforts and... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Standout the experiened I have had especially in the restaurant whereas to experience the good service with Ms. Aileen. It's not the food that we like to taste but the smile and being friendly is more than the foods can full our stomach. There is no space for second thought not to choose holiday Inn kuwait downtown for our holiday... More 

Was this review helpful? Yes 2
Q8_HIDT, Front Office Manager at Holiday Inn Kuwait Downtown, responded to this review

Dear Valued guest, Thank you for your recent correspondence regarding Holiday Inn Kuwait Downtown. We appreciate you taking the time to make us aware of your delightful experience during your recent stay with us. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our Team's efforts and... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Nice place to stay in Kuwait. Friendly staff, nice food, clean place. Good environment, the room services is very good, they help you well to get a better stay. Good place for business and family even for fan, with the sea view, located in the heart of Kuwait city.

Was this review helpful? Yes 1
Q8_HIDT, Front Office Manager at Holiday Inn Kuwait Downtown, responded to this review

Dear Valued guest, Thank you for your recent correspondence regarding Holiday Inn Kuwait Downtown. We appreciate you taking the time to make us aware of your delightful experience during your recent stay with us. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our Team's efforts and... More 

UAE
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I would appreciate if you could improve your room service menu and offer smaller portions. Your meals are oversized and expensive. One cannot finish a meal or make more than one order. The person taking the order is very nice and helpful. I would appreciate a hotel that is not only going green, but also doesn't waste food.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Q8_HIDT, Front Office Manager at Holiday Inn Kuwait Downtown, responded to this review

Dear Valued guest, Thank you for your recent correspondence regarding Holiday Inn Kuwait Downtown. We appreciate you taking the time to make us aware of your delightful experience during your recent stay with us. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our Team's efforts and... More 

Qatar
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Rooms are average. Service at the restaurant (downtown) was really good. specially 2 people in particular. Chetan and Cedric. because of these 2 guys i felt like coming to the restaurant again and again

Was this review helpful? Yes 2
Q8_HIDT, Manager at Holiday Inn Kuwait Downtown, responded to this review

ear Valued guest, Thank you for your recent correspondence regarding Holiday Inn Kuwait Downtown. We appreciate you taking the time to make us aware of your delightful experience during your recent stay with us. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our Team's efforts and... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

This is my fifth stay in six months. As each last two weeks you can tell I'm very happy with the facilities, service, location and friendly and efficient staff (from front of house, restaurant staff [thanks Prince et al @fallah, Aileen and team @breakfast], executive lounge team [thanks Athula], the housekeeping ladies, the efficient airport pickups and finally Sivakumar for... More 

Was this review helpful? Yes
Q8_HIDT, Manager at Holiday Inn Kuwait Downtown, responded to this review

Dear Valued guest, Thank you for your recent correspondence regarding Holiday Inn Kuwait Downtown. We appreciate you taking the time to make us aware of your delightful experience during your recent stay with us. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our Team's efforts and... More 

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