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Hilton Kuwait Resort

Certificate of Excellence
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P.O. Box 7887 Fahaheel | Mangaf, Kuwait City 64009, Kuwait
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Hilton Kuwait Resort
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Hilton Kuwait Resort
Hilton Kuwait Resort
Hilton Kuwait Resort
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377 reviews from our community

Traveler rating
    249
    80
    23
    11
    14
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51
28
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214
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
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All months
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

I expected the service to be fit to Hilton standards but i found the opposite. The room service and housekeeping is 4/10. I need the manager help and i have been waiting for a response for more than 24 hrs so far! When they will come to my chalet?! Idk

Was this review helpful? Yes 2
Florian G, Manager at Hilton Kuwait Resort, responded to this review

Dear Rawice, Thank you for sharing your views and for posting the same on Trip Advisor. I am truly concerned about your experience and disappointment with room service & housekeeping. I am sorry to hear you were dissatisfied with the service; I have addressed your views with all concerned department and rest assured that corrective action will be taken to... More 

Dubai, United Arab Emirates
Top Contributor
60 reviews 60 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice Hilton. I really love Hilton, but this one is perfect! You can go to the beach in the morning or in the afternoon, it depends on weather condition. They also have mini stores in the lobby and mini pizza shop and of course, starbucks is a must! WiFi is good and fast connection. Will be back again sometimes!

Was this review helpful? Yes
Florian G, Manager at Hilton Kuwait Resort, responded to this review

Dear biasaja, Thank you for your post on Trip Advisor. I am happy that you had an enjoyable stay with us and were satisfied with the hotel facilities and Internet connection. Our team is looking forward to welcome you back soon. Best regards, Florian Gruhl Director of Operations More 

Sterling, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Very nice Hilton - good service, great rooms, fantastic breakfast! I'd stay there again! It's on the beach, has a very good fitness center, outside pools and indoors spa with large pool, sauna, steam, hot soaking tub and ice room.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Florian G, Manager at Hilton Kuwait Resort, responded to this review

Dear Keith R, Thank you for sharing and posting a review about our resort on Trip Advisor. We are delighted to learn you were satisfied with the hotel facilities as well as breakfast and services provided by our teams. We will definitely share your positive remarks with our teams. Looking forward to welcoming you back and thank you once again... More 

Colorado, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Great place to stay... Quiet but great location - right on the water. Great staff and service. Great gym on site. Great breakfast (and right on the beach). Starbucks next door as well. Have a pretty good running loop as well.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Florian G, Manager at Hilton Kuwait Resort, responded to this review

Dear Patrick G, I am glad you had a great stay at our property and were satisfied with the services provided by our teams as well the breakfast and other features of our hotel. Your positive remarks truly give us the opportunity to further enhance and continually serve you with even better services and offers. Thank you once again and... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Staff is incredibly perceptive and pleasant. The room was extremely quiet, clean, and comfortable. Amenities were quit nice as well. The only negative aspects that I can think of is the lack of a true refrigerator (mini bar, does get cold), lack of portable fan in the room and overpriced wifi. Despite that, this hotel ranks supreme among others I've... More 

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Florian G, Manager at Hilton Kuwait Resort, responded to this review

Dear Robert L, Thank you for sharing your experience with us and for posting your views on Trip Advisor. We are delighted that you had a pleasant stay and were completely satisfied with the cleanliness, amenities and services provided by our teams. We have also taken note of your comment about portable fan, mini bar and wireless connection. Mr. Robert... More 

Laramie
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The best housekeepers and service that I have experienced in Kuwait. The sauna, steam room, turkish bath were awesome. Breakfast was always wonderful with the best and most consistent omelettes I have ever experienced. The entire staff was always very accommodating and friendly. I was very impressed with the work that the crew cleaning the beaches did, several days of... More 

Was this review helpful? Yes
Florian G, Manager at Hilton Kuwait Resort, responded to this review

Dear Lonnie S, It is truly inspiring to know you were satisfied with the hotel facilities such as the spa, breakfast, services provided by our teams especially the housekeeping. Your positive comments give us the opportunity to continue and further enhance our services and standards. We assure you we will share your comments with all concerned departments and let them... More 

Stuttgart, Germany
1 review
5 of 5 stars Reviewed 4 weeks ago

I have stayed at this hotel for business for the past 4 years and the service and friendliness of the staff is second to none. The housekeepers I have had, Daz and Kajendra for example, are extremely detail oriented and I can't think of any time, in all my visits, where I have had any complaints with housekeeping. The guest... More 

Was this review helpful? Yes
Florian G, Manager at Hilton Kuwait Resort, responded to this review

Dear Honeybeequeen, I am really glad to learn that you had an amazing stay with us and were satisfied with the services provided by our teams. I will definitely share your positive remarks with Daz, Kajendra and Jennifer as well our teams from the front desk and concierge for an exemplary service. It is genuinely an esteemed pleasure to have... More 

Kuwait, Kuwait
1 review
4 of 5 stars Reviewed 4 weeks ago

Nice getaway place from mundane life of Kuwait. Good to take family here for a good time at the beach. Breakfast is extensive but lunch is not free for the hotel guests, in fact very expensive at 16.5 KD (USD 56) per head! Pool and gym facilities are good. Rooms are clean.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Florian G, Manager at Hilton Kuwait Resort, responded to this review

Dear Sachin T, Thank you for taking time to post a review about Hilton Kuwait Resort on Booking.com and for sharing your experience with us. We are glad to know you had a pleasant stay at our resort and were satisfied with breakfast selection, cleanliness of room and swimming pool/gym facilities. It is only through your comments that enable us... More 

A TripAdvisor Member
5 of 5 stars Reviewed 4 weeks ago

this place is one of the best in Kuwait. I always staying in this hote at least once a month. the breakfast is delicious and the view is fantastic also the staff is very friendly specially JENNIFER AGUILAR the Guest Relations Manager. also the location of the hotel is great.. many thing to do. I recommend this place to all... More 

Was this review helpful? Yes
Florian G, Manager at Hilton Kuwait Resort, responded to this review

Dear Guest, We are glad to learn you had a satisfactory stay and we are grateful that you have shared your experience with us. It is our utmost concern to ensure all our guests will have a hassle-free and comfortable stay. We have also noted your positive comment about Jennifer, our Guest Relations Manager and rest assured we will share... More 

Istanbul, Turkey
1 review
5 of 5 stars Reviewed February 24, 2015

I am staying in this beatiful resort for the last 5 years. I always choose Hilton Brands. The service that we recieved from Front Office and the Restaurant satff was amazing. I need to highlight concierge as well. The food quality is great, the amenities that you recieved in your rooms are amazing. I think this property is amazing.

Was this review helpful? Yes
Florian G, Manager at Hilton Kuwait Resort, responded to this review

Dear Hakan B, We would like to thank you for sharing your experience with us and for posting a review on Trip Advisor. It is such a delight to read positive feedbacks from you and all our valued guests; these mainly help us in enhancing and continuously providing premium services and offers at all times. We will definitely share your... More 

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