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All 63 Kuwait City hotels

Hilton Kuwait Resort

5.0 of 5 Resort   |   P.O. Box 7887 Fahaheel | Mangaf, Kuwait City 64009, Kuwait
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Hilton Kuwait Resort
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87%
Ranked #7 of 63 hotels in Kuwait City
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 4 days ago
tim c Dubai, United Arab Emirates
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256 people have reviewed this hotel

Traveler rating
    170
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Dubai, United Arab Emirates
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

Arriving at the hotel from the airport I realised that the location outside Kuwait city was perhaps not the best for a short business trip. However the staff were friendly and helpful and the free transport back to the airport was appreciated. The gym and spa are a credit to the hotel and make the stay more enjoyable. As with... More

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Hiltonkw, General Manager at Hilton Kuwait Resort, responded to this review

Dear tim c, It was a pleasure having you with us at Hilton Kuwait Resort and for sharing your valuable views in relation to your stay. We are glad to know you were satisfied with the hospitality and friendliness of our staff, airport transport service, gym facility and the Internet connection. Such positive feedback definitely gives us the opportunity to... More

Dhahran, Saudi Arabia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

I have to start by saying that I should have paid close attention to the reviews that advised against staying at the Hilton Kuwait. The funny think is they all have an apologetic and rehearsed answer from the hotel manager that they will look into the matter and pay attention to the feedback, but after staying at the hotel one... More

Was this review helpful? Yes 2
Hiltonkw, General Manager at Hilton Kuwait Resort, responded to this review

Dear Cacru, We would like to thank you for sharing your views on Trip Advisor and for providing us with detailed review about our resort. It is with deep regret to learn that you were not satisfied with some services of the hotel, which we are currently investigating the matter with all concerned departments. We would appreciate if you could... More

Riyadh, Saudi Arabia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

big fat man always go after checkin process. Ladies in reception very bad and one man like indian or chinese he treat us very bad. I was very tired driving from saudi and coming here having bad treatment. When I ask for manger one arabic egyptian came, he tell me only hotel policy and did not solve my problem. Restaurant... More

Was this review helpful? Yes 1
Hiltonkw, General Manager at Hilton Kuwait Resort, responded to this review

Dear Abdulaziz, Thank you for posting your views on Trip Advisor and for sharing your experience with us in relation to your previous stay at Hilton Kuwait Resort. We are sorry to learn that you were not satisfied with the level of hospitality demonstrated by our staff at the Reception. This is not the impression that we would like to... More

Geneva, Switzerland
1 review
3 of 5 stars Reviewed 2 weeks ago

Most aspects of the hotel: room, restaurant, service, cleanliness, etc. were very good to good, except meeting room which was changed twice for no apparent reason, except bad organization on the part of the hotel. The three meeting rooms were not bad and the Equipment and coffee breaks good, but the abrupt changes were annoying and caused inconvenience to all.

Review collected in partnership with Hilton Hotels & Resorts

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Hiltonkw, General Manager at Hilton Kuwait Resort, responded to this review

Dear Anwar A, Thank you for sharing your views on Trip Advisor relevant to your recent stay at Hilton Kuwait Resort. We are delighted to learn that you were satisfied with the hotel facilities, cleanliness as well as services provide by our teams. Satisfaction of our guest is our utmost concern and we understand you were disappointed with changes in... More

Edinburgh, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I remember visiting this Hotel quite a few times for dining, parties and business meetings. I'm quite amazed by the luxurious rooms, food and service levels. A good choice to celebrate Ifthar party with a great deal of tent covered booths!

Was this review helpful? Yes 1
Hiltonkw, General Manager at Hilton Kuwait Resort, responded to this review

Dear Allan D, We would like to thank you for your kind review about our resort on Trip Advisor. It is indeed our pleasure to receive such positive remarks about our facilities and services. We have shared your comments with our teams and rest assured we will continue to provide you and all our guests with premium services. Allan D,... More

Miami Beach, Florida
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel needs renovation. My room was old, didn't have a safe and or towels. Front desk would not give an adapter and asked that I call from room. It took an hour. Will not ever go back. I can't believe this is a Hilton!!!!!!

Was this review helpful? Yes 2
Hiltonkw, General Manager at Hilton Kuwait Resort, responded to this review

Dear sabiusa, We would like to thank you for sharing your views with us relevant to your stay at Hilton Kuwait Resort. Guest satisfaction is our utmost concern and we are truly sorry for the inconvenience you might have experienced. We would appreciate if you could please provide us with your contact details at email: Ziad.Tantawi@hilton.com in order to get... More

Warrington
Senior Contributor
31 reviews 31 reviews
28 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a high quality hotel, right by the beach. Rooms are spacious and comfortable and the little extras such as fruit and mineral water in the room were a nice touch. Good also to find free WIFI in the rooms - not always the case with Hilton. Restaurant was good, decent food and friendly service. The only criticism is... More

Was this review helpful? Yes 1
Hiltonkw, General Manager at Hilton Kuwait Resort, responded to this review

Dear BeamishG, Thank you for sharing your views about our resort on Trip Advisor in relation to your recent stay with us. The positive remarks you have mentioned about rooms, amenities, Internet, food & restaurant as well as the services provided by our teams were inspirational for us to continuously deliver the Hilton standards. BeamishG, we are truly delighted to... More

Top Contributor
60 reviews 60 reviews
22 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I enjoyed the stay. The room was sold out and i was put into a Chalet, too big for 1 person, but no complaints. Restaurant was very good with nice blend of offerings. Staff was outstanding! Lacked a little cleanliness in room for me to rate hotel outstanding.

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Hiltonkw, General Manager at Hilton Kuwait Resort, responded to this review

Dear ellissea, It was our pleasure having you with us and for sharing your feedback related to your stay at our resort. We are happy to learn you were satisfied with the restaurant as well as the services provided by our staffs. This truly inspires us more to enhance our standards and services to the satisfaction of all our guests.... More

Manama, Al Manamah, Bahrain
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Hilton Kuwait has the best service I have experience during my stay in Kuwait, the staff were very friendly and helpful from the moment that I arrived to the airport until the last minute at the checkout. I always receive a special and outstanding service. The quality of customer service, reception, housekeeping and restaurants is just excellent and very friendly.... More

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Hiltonkw, General Manager at Hilton Kuwait Resort, responded to this review

Dear Mohamed M, We would like to express our gratitude for sharing with us your feedback in relation to your recent stay at Hilton Kuwait Resort. It is inspiring to know that you had an enjoyable stay with us and you were satisfied with the hotel services and facilities. We will definitely share your positive remarks with our teams and... More

Dubai
Contributor
18 reviews 18 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've spent three days in Hilton Kuwait Resort on a business trip. While the resort was a 45 minutes away from Kuwait City, it was a perfect setting for people who want to relax or meet. The staff were attentive and helpful. The room was the right size. All the hotel's services were above my expectations. And what makes it... More

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Hiltonkw, General Manager at Hilton Kuwait Resort, responded to this review

Dear ummsalem, Thank you for sharing your positive views with us relevant to your stay at Hilton Kuwait Resort. It is our pleasure to learn you had an enjoyable stay with us and you were satisfied with the accommodation and services provided by our team. ummsalem, thank you once again for your kind remarks and we hope we can soon... More

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Additional Information about Hilton Kuwait Resort

Also Known As:
Hilton Kuwait Hotel Kuwait City
Hilton Kuwait Hotel
Hilton Safat
Hilton Kuwait City
Kuwait City Hilton
Hilton Kuwait Resort Kuwait City
Address: P.O. Box 7887 Fahaheel | Mangaf, Kuwait City 64009, Kuwait
Phone Number:
Location: Kuwait > Kuwait City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Kuwait City
#4 Family Hotel in Kuwait City
#7 Luxury Hotel in Kuwait City
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hilton Kuwait Resort 5*
Official Description (provided by the hotel):
The Hilton Kuwait Resort boasts 1.6 kilometers of sun-kissed, white sandy beaches and 250,000 square meters of gorgeous landscaped grounds. Whether staying for business or leisure, the Hilton Lifestyle Health Club and world class Spa provide the opportunity to unwind. ... more   less 
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