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All 62 Kuwait City hotels

Hilton Kuwait Resort

5.0 of 5 Resort   |   P.O. Box 7887 Fahaheel | Mangaf, Kuwait City 64009, Kuwait
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Hilton Kuwait Resort
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Ranked #6 of 62 Hotels in Kuwait City
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 weeks ago
JohnvanH61 Dubai, United Arab Emirates
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306 reviews from our community

Traveler rating
    203
    66
    17
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Beirut, Lebanon
Reviewer
5 reviews 5 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 1 week ago

Doesnt deserve 5 stars, unprofessional staff, rude, not customer oriented at all, tried to rip you off. When i tried to take my problem to management level they were even worse. Location is 40 min away from kuwait city, terrible location, terrible room outdated with very bad furniture

Was this review helpful? Yes 4
Arlington, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

I have lived in Kuwait for 7 years, and this weekend for a friends birthday I rented one of the chalets at the Hilton. Aside from the agonizing 30 min check in process, the room reminded me of a run down slum apartment from a horror movie. The couches are cheap and uncomfortable and the ceilings were covered in mold.... More

Was this review helpful? Yes 1
Dubai, United Arab Emirates
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Started already bad at the airport. Had to wait 45 minutes at the airport before we headed to the hotel. Driver waited for 2 other passengers before we left. Never had this before. Hilton is saving money apparently on pick up services from airport to hotel. Then another 15 minute wait at reception before we checked in. Did not welcome... More

Was this review helpful? Yes 1
Florian G, Manager at Hilton Kuwait Resort, responded to this review

Dear Mr. JohnvanH61, Thank you for posting a detailed review about our resort on Trip Advisor. I have noted your disappointment with the airport pickup, quality and condition of room as well as the HHonors benefit. Please accept our sincerest apology for the inconvenience caused. I have addressed all your concerns to the relevant departments in order to take the... More

Hawalli, Kuwait
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

You think that for all that money you well pay you will get a five star service but from the way they check you in you will think you gping to check to a home shelter. They check every body in the same time and if you are lucky enough and smile all the time maybe someone will care. My... More

Was this review helpful? Yes 1
Florian G, Manager at Hilton Kuwait Resort, responded to this review

Dear Mr. Tariqq1173, I would like to thank you for posting your review about our resort on Trip Advisor. I am truly sorry if we were unable to meet your expectations at check-in. Please note this is not the impression we wanted to convey to any of our guest. I have shared your comments with our Front Desk team and... More

Gap, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Well maintained large hotel with lots of amenities with excellent continental breakfast. Staff was attentive and for the most part spoke english very well. I was there for business so did not use many of the amenities. The different restaurants on the property gave options for eating. I thought the internet was alittle slow.

Review collected in partnership with Hilton Hotels & Resorts

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Florian G, Manager at Hilton Kuwait Resort, responded to this review

Dear Mr. David S R, Thank you for taking time to post your review on Trip Advisor about our hotel. We are happy you were satisfied with the hotel amenities, restaurant and services provided by our teams. On another note, the slow Internet has been conveyed to our IT Manager in order to check the probable cause as well to... More

Dubai, United Arab Emirates
Top Contributor
63 reviews 63 reviews
58 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I've stayed in several of the five star hotels in Kuwait and without doubt the fantastic hospitality, great food and excellent leisure facilities at the Hilton Kuwait put it in a class of its own. It's easy to understand why the resort is so popular with long term visitors (staying in the villas and studios) as well as many corporate... More

Was this review helpful? Yes 1
Hiltonkw, General Manager at Hilton Kuwait Resort, responded to this review

Dear Mr. Kali737, Thank you for posting a detailed review about our resort on Trip Advisor. It is truly inspiring to know that you had an enjoyable stay and were completely satisfied with the restaurant, health club and spa, hospitality of our team members and the overall hotel facilities and services. We have shared your positive remarks with our teams... More

Top Contributor
94 reviews 94 reviews
9 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This is the best Hilton hotel I have stayed in throughout the world if only because of the exceptional service that is offered - the reception manager even went out of his way to ensure that I was booked in for a massage in the spa facility at a 15% discount! The food is excellent, and check out the spa... More

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Hiltonkw, General Manager at Hilton Kuwait Resort, responded to this review

Dear Mr. Peter T, We would like to thank you for posting your review on Trip Advisor and for sharing your experience with us. It is truly inspiring to know you were satisfied with the spa facility, services provided by our teams and food at restaurant. We ensure you we will continue with our efforts of providing excellent services throughout... More

Kuwait, Al Kuwayt, Kuwait
Top Contributor
150 reviews 150 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed August 7, 2014

This is a very good property by Hilton. It has private sea beach. Ambience & service are good. It has plenty of restaurants. Both, veg & non veg food are available. Overall, it is a good place to stay & dine in Kuwait. The hotel is good place to stay for business travelers, who would like to visit offices of... More

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Hiltonkw, General Manager at Hilton Kuwait Resort, responded to this review

Dear Mr. Prasanna, Thank you for taking time to post your review on Trip Advisor. We are glad to learn you had an enjoyable stay with us and you were satisfied with the services and hotel facilities such as restaurant’s food and beach area. We will share your positive remarks with all concerned department and rest assured we shall continue... More

1 review
5 of 5 stars Reviewed August 6, 2014 via mobile

Celebrated my birthday at the Hilton it was a wonderful experience, the staff was very friendly & helpful. The service was exceptional, Definitely will revisit. It was a memorable experience. I highly recommend it!!!

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Hiltonkw, General Manager at Hilton Kuwait Resort, responded to this review

Dear Valued Guest, Thank you for posting your review on Trip Advisor related to your recent stay at Hilton Kuwait Resort. We are delighted to receive such positive comments from our valued guests. It is truly inspiring to know you were satisfied with the services as well as our team for ensuring you will have a memorable experience at our... More

Kuwait, Kuwait
1 review
5 of 5 stars Reviewed July 30, 2014

One of the best seaside resort in Kuwait. we stayed in a 4 BR Villa just opposite to the Sea and our stay was perfectly ok & we enjoyed every second. wonderful sea view from the bedroom and In the Morning, Sun rises just in front of view. There is a separate swimming pool for family which was really great.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Hiltonkw, General Manager at Hilton Kuwait Resort, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experience with us and for posting your review on Trip Advisor. We have noted your positive remarks about the hotel facilities and it is truly inspiring to know you were satisfied. We assure you we will continue to provide you and all our guests with the highest standard... More

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Additional Information about Hilton Kuwait Resort

Address: P.O. Box 7887 Fahaheel | Mangaf, Kuwait City 64009, Kuwait
Phone Number:
Location: Kuwait > Kuwait City
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hilton Kuwait Resort 5*
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Also Known As:
Hilton Kuwait Hotel Kuwait City
Hilton Safat
Kuwait City Hilton
Hilton Kuwait Resort Kuwait City

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