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Holiday Inn Kuwait

Certificate of Excellence
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Hamad Mubarek Street Bldg 140, Kuwait City 22003, Kuwait
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Holiday Inn Kuwait
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Holiday Inn Kuwait
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215 reviews from our community

Traveler rating
    113
    71
    25
    5
    1
See reviews for
14
4
17
135
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Turkish first
  • Any
English first
  • All months
    (215)
  • Mar-May only
    (68)
  • Jun-Aug only
    (51)
  • Sep-Nov only
    (61)
  • Dec-Feb only
    (35)
All months
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Very nice hotel. Great variety of food from all over the world, actually very tasty food as well; american, Chinese, Arabic, sushi... Facilities not the best but ok. Good location in the city center. Great service. Clean and tidy. Overall good.

Was this review helpful? Yes
Mari M, PA to General Manager at Holiday Inn Kuwait, responded to this review

Dear Sherif F, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Holiday Inn Kuwait, Salmiya Team More 

Metro Manila, Philippines
1 review
5 of 5 stars Reviewed 1 week ago

It is a great hotel with friendly, helpful and professional staff in all areas of the hotel.The hotel is magnificent. The food prepared for the reception was wonderful with excellent service. We will definetly be back and use the same hotel if we are back in the area.

Was this review helpful? Yes
Mari M, PA to General Manager at Holiday Inn Kuwait, responded to this review

Dear John G, Thank you so much for your review of our hotel and rating us with 5 stars. We are pleased to hear you enjoyed your stay with us most importantly, your appreciation to our friendly colleagues for their efforts and hard work on making sure our guests feel totally comfortable while staying in the hotel.Your feedback is valuable to... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

All was perfect! The personal is very nice and very helpful , the room are big, clean and nice, the food was excellent, the SPA perfect, all very very good. Great location in the center of kuwait city....

Was this review helpful? Yes 2
Mari M, PA to General Manager at Holiday Inn Kuwait, responded to this review

Dear madona e, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Holiday Inn Kuwait, Salmiya Team More 

Bahrain
Top Contributor
68 reviews 68 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is 25 minutes from the airport, about 7 minutes walk from a cinema and mall. Service is good and food is ok (except for the disappointing breakfast buffet). Rooms are old but large and comfortable.

Was this review helpful? Yes
Mari M, PA to General Manager at Holiday Inn Kuwait, responded to this review

Dear Olbie, Thank you for your candid review. We are pleased to hear you enjoyed the hotel’s location and had the chance for a leisure walk to nearby recreation (i.e. cinema and mall), at the same time we apologize that your recent breakfast experience did not meet expectations. We appreciate your comments and will share these with our team so... More 

Abu Dhabi, United Arab Emirates
Top Contributor
65 reviews 65 reviews
26 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed there for 2 days. Check-in and Check-out was efficient, we had requested Airport pick up and the representative was present with our name boards. We go transferred to the hotel in quick time. This hotel is also the boarding for flight crew, however our pick up was in a separate vehicle. There is a selection of restaurants in the... More 

Was this review helpful? Yes
Mari M, PA to the General Manager at Holiday Inn Kuwait, responded to this review

Dear Ram111, Thank you so much for your review and the four stars rating to our hotel. We pleased to hear that we have met the airport transfer service during your arrival. We look forward to see you again visiting Ayam Zaman and trying the restaurants. Your room preference has been shared to our Front Office team and hope that... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We did stay for four days during the weekend ,. Friendly staff everywhere. Warm welcome, Concierge service very knowledgeable and helpful , Airport transfers FREE which is very good, Good room Size and upgrade with very nice big wwindow allowing day light to come in and have a very bright room.. 2 min walk to the sea side and 5... More 

Was this review helpful? Yes
Mari M, PA to General Manager at Holiday Inn Kuwait, responded to this review

Dear BGhass, Thank you so much for your review and scoring five stars of our hotel. We appreciate your loyalty as an IHG® Rewards Club member. We are pleased to hear you enjoyed your stay with us and had the chance to explore hotel's location. A positive guest experience is something our staff takes great pride in, so we value your... More 

Ballston
Top Contributor
71 reviews 71 reviews
58 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The room was clean (exception bathroom vent -- covered in grey dust-bunny gunk) but is smallish without being tiny; ditto the bath. The bathroom door swing (in) interferes with access to the toilet; 'nuff said. There are no towel bars except for rack in the tub, which is very annoying for using the hand towels. The furniture is OK, but... More 

Was this review helpful? Yes 1
Mari M, PA to the General Manager at Holiday Inn Kuwait, responded to this review

Dear Rover1313 (Ballston), Thank you so much for your well detailed and balance review of our hotel. We are pleased to hear that you received good service experience while trying out one of our restaurants. Our friendly colleagues takes great pride in on making sure our guests are comfortable. We value your feedback for it give us opportunity for improvement. We hope... More 

Southampton, England, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for 3 days on business. We turned up early as our flight was an overnighter but they were ready for us. Reception was quick and efficient. Rooms were clean and functional, they're not going to blow your socks off but it is only somewhere to put your head down and briefly work from. Wifi connection was good. There... More 

Was this review helpful? Yes 1
Mari M, PA to the General Manager at Holiday Inn Kuwait, responded to this review

Dear MorseMonkey, Southampton, England, United Kingdom Thank you so much for your candid review of our hotel. We are pleased to hear you enjoyed your stay with us. Your appreciation to the quick and efficient service rendered by our colleagues is something our staff takes great pride in, so we value your feedback. We hope you will visit us again.... More 

Lebanon
Contributor
11 reviews 11 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed April 8, 2015

I stayed with my family for 3 days,it was EXCEPTIONAL! We had a warm welcome and greeting, helpful staff with big smile. Rooms are clean and well maintained, concierge guys are so friendly. The buffet breakfast at Al Diwan was good with lot of choices Sakura Restaurant was amazing. The Executive lounge was perfect.. The swimming pool area is cozy... More 

Was this review helpful? Yes 3
Mari M, PA to the General Manager at Holiday Inn Kuwait, responded to this review

Dear indepth05, Thank you so much for your review of our hotel. We are pleased to hear you found a home away from home and enjoyed your stay with us. Our friendly colleagues make sure they exude that warm welcome to all our guests, it's something we take great pride in. Your valuable feedback is important to us as such... More 

A TripAdvisor Member
5 of 5 stars Reviewed April 6, 2015

I stay in holiday inn on trips to kuwait, and it is by far my one and only choice. The front line team just make u feel so welcomed as if they become involved and really are aware of it preferences.. I love to dine at the sakura after my long work day. And just chill at the pool during... More 

Was this review helpful? Yes 2
Mari M, PA to the General Manager at Holiday Inn Kuwait, responded to this review

Dear TripAdvisor Member, Thank you so much for your spectacular review of our hotel and giving us 5 star rating. We are pleased to hear you enjoyed your stay with us. The warm welcome and genuine caring attitude of our colleagues is something we take great pride in, so we value your feedback. Your recognition of their efforts will be shared to... More 

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