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Holiday Inn Kuwait

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Hamad Mubarek Street Bldg 140, Kuwait City 22003, Kuwait
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Holiday Inn Kuwait
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Holiday Inn Kuwait
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204 reviews from our community

Traveler rating
    105
    69
    24
    5
    1
See reviews for
10
4
17
132
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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  • English first
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  • German first
  • Italian first
  • Turkish first
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Almaty, Kazakhstan
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

I visited the hotel three times over the last couple of months and had the following experience which I must share: -Japanese Restaurant: good food and good service. Chinese restaurant: new menu, staff not trained to answer properly, head waiter answering :''today we do not have pinapple'' when asked why pinapple missing from the dish, or stating that TOm Yum... More 

Was this review helpful? Yes 1
Mari M, PA to the General Manager at Holiday Inn Kuwait, responded to this review

Dear Hassene B , Almaty, Kazakhstan Thank you for your candid review. We apologize that your dining experience did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. Your detailed feedback has pinpointed the areas to work on. We do hope to have the opportunity to... More 

Manama, Bahrain
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Simply, it is almost a 5 stars hotel although it is a 4 stars hotel. The BF is very nice, the pool, GYM, restaurants had a nice view and the location of the hotel is perfect. I like how fast they responded to my request for In-Room service. However, I liked my overall stay of 2 nights. I was in... More 

Was this review helpful? Yes
Mari M, PA to the General Manager at Holiday Inn Kuwait, responded to this review

Dear Mohammed_Yateem (Manama Bahrain), Thank you so much for your fantastic review of our hotel. We are pleased to hear you enjoyed your stay with us. Your appreciation to the services, facilities and location of the hotel is already something we can take great pride in. To maintain the good experience you had, your feedback has been shared with the... More 

Mumbai (Bombay), India
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

It was great pleasure to stay at Holiday Inn with all essential amenities. The staff was courteous & professional. The variety of food available for Vegetarians in the buffet breakfast was also good as usually thats a challenge for veg outside India.

Was this review helpful? Yes
Mari M, PA to the General Manager at Holiday Inn Kuwait, responded to this review

Dear rrtushar , Mumbai (Bombay), India Thank you so much for sharing your pleasant stay and your five star review of our hotel. We are pleased to hear you enjoyed your comfortable room and breakfast during your stay with us. Also, we are delighted that our friendly colleagues made you feel special, it's something our staff takes great pride in, so we... More 

London
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location, hospitable staff, numerous restaurant ; Lebanese, Egyptian,Japanese , American and indian!! .. You will get 25% discount of you are a member of IHG. The hotel is one if the first hotels that opened in Salmiah but it was renovated perfection. The reception staff are outstanding , attentive and helpful. There are a lot of new hotels in... More 

Was this review helpful? Yes 1
Mari M, PA to the General Manager at Holiday Inn Kuwait, responded to this review

Dear DalalRiyadh, London Thank you so much for your review of our hotel. We are pleased to hear that the hotel facilities, restaurants and service has met your expectation that created an enjoyed your stay with us. Our staff dedication, attentiveness and being helpful are the qualities that we take great pride in, so we value your feedback. We hope you will... More 

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for two nights in early March 2015, My 4 th visit to Kuwait & this is hands down the best hotel I've stayed in that was within my budget. Very comfortable room, a pool, helpful friendly staff from reception through to waiting staff & maids. Salmiya is a good area to base yourself in, there's a coastside... More 

Was this review helpful? Yes 2
Mari M, PA to the General Manager at Holiday Inn Kuwait, responded to this review

Dear Xanthe G, Thank you so much for your review of our hotel and sharing your pleasant stay with us. I am pleased to hear you enjoyed your stay with us. The genuine caring attitude of our friendly staff are something that we take great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Holiday Inn... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Nice staff who go out of their way to try to correct daily problems that have occurred during my stay. At check in, after booking a non-smoking room, was told there were none available, and I would have to take a smoking room. I asked that my reservation be canceled. Eventually the front desk accommodated what I had booked. When... More 

Was this review helpful? Yes
Mari M, PA to the General Manager at Holiday Inn Kuwait, responded to this review

Dear Brhe12344, Thank you for your candid review regarding your stay at Holiday Inn Kuwait. We apologize that your recent stay experienced had few frustrations. We appreciate your balanced comments that highlighted areas for improvements and the efforts that our colleagues gave to fulfill your requests. Your comments will be shared with our team so that we can continue to... More 

Bengaluru (Bangalore), India
Contributor
16 reviews 16 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at this place in last month on a business trip. Firstly the hotel is very well located in Salmiya and close to a lot of activity (which is usually not abundant in Kuwait). Very spacious, well maintained, courteous staff - practically you wouldn't have any complaints. There are many restaurants within the hotel itself - restaurants serving Indian,... More 

Was this review helpful? Yes 1
Mari M, PA to the General Manager at Holiday Inn Kuwait, responded to this review

Dear AR14920251, Bengaluru (Bangalore), India Thank you so much for your review of our hotel and sharing your fantastic comfortable stay. We are pleased to hear you enjoyed your stay with us and had the chance to explore Salmiya Kuwait. The friendly and courteous attitude of our staff are something we take great pride in, so we value your feedback. We hope... More 

Warm Springs, Oregon
Senior Contributor
32 reviews 32 reviews
30 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The front staff was very helpful with checking in without a reservation. The shuttle from the airport was quick, but the hotel wants a 2 hours notice in order to travel back to airport. Restaurants was fine, but with a excellent staff. The steak restaurant is not open on Mondays. Small elevators. Great view of the coastline.

Was this review helpful? Yes
Mari M, PA to the General Manager at Holiday Inn Kuwait, responded to this review

Dear e h of Warm Springs, Oregon Thank you so much for your review of our hotel. We are pleased to hear you enjoyed the view of the gulf coastline, spend time trying our in-hotel restaurants while staying with us. The genuine caring attitude of our friendly colleagues is something we take great pride in, so we value your feedback. We hope... More 

Kuwait
1 review
5 of 5 stars Reviewed 2 weeks ago

Of all the hotels that I've checked in, I could say that holiday inn kuwait gave me the best service from the check in experience until check out. The concierge staff are very helpful and observant and the receptionists are friendly and very accomodating. I love the room they gave me and the swimming pool and gym was superb. Over... More 

Was this review helpful? Yes
Mari M, PA to the General Manager at Holiday Inn Kuwait, responded to this review

Dear She A, Thank you so much for your review of our hotel and giving us 5 star. We are pleased to hear you had an enjoyable and excellent stay with us. Our staff genuine caring attitude is something which they take great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Holiday Inn Kuwait, Salmiya... More 

Dubai, United Arab Emirates
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great location, great price and excellent sevice. Room was clean, quiet and bed very comfy. They even provided a choice of soft or hard pillows! How cool is that! Shower was great which is an absolute must if my stay is to be comfortable. Food is exceptional. Gym and swimming pool are excellent. To top it off, reception manager Ana... More 

Was this review helpful? Yes
Mari M, PA to the General Manager at Holiday Inn Kuwait, responded to this review

Thank you so much for your review of one of our Holiday Inn hotel here in Kuwait. I am pleased to hear you enjoyed your stay with them. It's something our staff takes great pride in, so we value your feedback. We hope you can re-post again for the Holiday Inn Downtown team. Sincerely, Maria Mendoza Holiday Inn Kuwait, Salmiya More 

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