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Holiday Inn Kuwait

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Hamad Mubarek Street Bldg 140, Kuwait City 22003, Kuwait
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Holiday Inn Kuwait
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Holiday Inn Kuwait
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209 reviews from our community

Traveler rating
    109
    70
    24
    5
    1
See reviews for
13
4
17
133
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Turkish first
  • Any
English first
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    (59)
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Southampton, England, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here for 3 days on business. We turned up early as our flight was an overnighter but they were ready for us. Reception was quick and efficient. Rooms were clean and functional, they're not going to blow your socks off but it is only somewhere to put your head down and briefly work from. Wifi connection was good. There... More 

Was this review helpful? Yes
Mari M, PA to the General Manager at Holiday Inn Kuwait, responded to this review

Dear MorseMonkey, Southampton, England, United Kingdom Thank you so much for your candid review of our hotel. We are pleased to hear you enjoyed your stay with us. Your appreciation to the quick and efficient service rendered by our colleagues is something our staff takes great pride in, so we value your feedback. We hope you will visit us again.... More 

Lebanon
Contributor
11 reviews 11 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed with my family for 3 days,it was EXCEPTIONAL! We had a warm welcome and greeting, helpful staff with big smile. Rooms are clean and well maintained, concierge guys are so friendly. The buffet breakfast at Al Diwan was good with lot of choices Sakura Restaurant was amazing. The Executive lounge was perfect.. The swimming pool area is cozy... More 

Was this review helpful? Yes 1
Mari M, PA to the General Manager at Holiday Inn Kuwait, responded to this review

Dear indepth05, Thank you so much for your review of our hotel. We are pleased to hear you found a home away from home and enjoyed your stay with us. Our friendly colleagues make sure they exude that warm welcome to all our guests, it's something we take great pride in. Your valuable feedback is important to us as such... More 

A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago

I stay in holiday inn on trips to kuwait, and it is by far my one and only choice. The front line team just make u feel so welcomed as if they become involved and really are aware of it preferences.. I love to dine at the sakura after my long work day. And just chill at the pool during... More 

Was this review helpful? Yes 1
Mari M, PA to the General Manager at Holiday Inn Kuwait, responded to this review

Dear TripAdvisor Member, Thank you so much for your spectacular review of our hotel and giving us 5 star rating. We are pleased to hear you enjoyed your stay with us. The warm welcome and genuine caring attitude of our colleagues is something we take great pride in, so we value your feedback. Your recognition of their efforts will be shared to... More 

Dubai, Dubai, United Arab Emirates
Senior Contributor
49 reviews 49 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Hotel was great, its ambiance appealing, the food delicious, the suite very attractive and the bed very comfortable. Kids were very excited to see our name on the TV screens and phone. Great personalized welcome and the kids are still talking about it.

Was this review helpful? Yes
Mari M, PA to the General Manager at Holiday Inn Kuwait, responded to this review

Dear Gureni L (Dubai, UAE), Thank you so much for your review of our hotel and the five star rating. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Holiday Inn Kuwait, Salmiya Team More 

Almaty, Kazakhstan
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

I visited the hotel three times over the last couple of months and had the following experience which I must share: -Japanese Restaurant: good food and good service. Chinese restaurant: new menu, staff not trained to answer properly, head waiter answering :''today we do not have pinapple'' when asked why pinapple missing from the dish, or stating that TOm Yum... More 

Was this review helpful? Yes 1
Mari M, PA to the General Manager at Holiday Inn Kuwait, responded to this review

Dear Hassene B , Almaty, Kazakhstan Thank you for your candid review. We apologize that your dining experience did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. Your detailed feedback has pinpointed the areas to work on. We do hope to have the opportunity to... More 

Manama, Bahrain
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Simply, it is almost a 5 stars hotel although it is a 4 stars hotel. The BF is very nice, the pool, GYM, restaurants had a nice view and the location of the hotel is perfect. I like how fast they responded to my request for In-Room service. However, I liked my overall stay of 2 nights. I was in... More 

Was this review helpful? Yes
Mari M, PA to the General Manager at Holiday Inn Kuwait, responded to this review

Dear Mohammed_Yateem (Manama Bahrain), Thank you so much for your fantastic review of our hotel. We are pleased to hear you enjoyed your stay with us. Your appreciation to the services, facilities and location of the hotel is already something we can take great pride in. To maintain the good experience you had, your feedback has been shared with the... More 

Mumbai (Bombay), India
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

It was great pleasure to stay at Holiday Inn with all essential amenities. The staff was courteous & professional. The variety of food available for Vegetarians in the buffet breakfast was also good as usually thats a challenge for veg outside India.

Was this review helpful? Yes
Mari M, PA to the General Manager at Holiday Inn Kuwait, responded to this review

Dear rrtushar , Mumbai (Bombay), India Thank you so much for sharing your pleasant stay and your five star review of our hotel. We are pleased to hear you enjoyed your comfortable room and breakfast during your stay with us. Also, we are delighted that our friendly colleagues made you feel special, it's something our staff takes great pride in, so we... More 

London
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 21, 2015

Great location, hospitable staff, numerous restaurant ; Lebanese, Egyptian,Japanese , American and indian!! .. You will get 25% discount of you are a member of IHG. The hotel is one if the first hotels that opened in Salmiah but it was renovated perfection. The reception staff are outstanding , attentive and helpful. There are a lot of new hotels in... More 

Was this review helpful? Yes 1
Mari M, PA to the General Manager at Holiday Inn Kuwait, responded to this review

Dear DalalRiyadh, London Thank you so much for your review of our hotel. We are pleased to hear that the hotel facilities, restaurants and service has met your expectation that created an enjoyed your stay with us. Our staff dedication, attentiveness and being helpful are the qualities that we take great pride in, so we value your feedback. We hope you will... More 

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 21, 2015

I stayed here for two nights in early March 2015, My 4 th visit to Kuwait & this is hands down the best hotel I've stayed in that was within my budget. Very comfortable room, a pool, helpful friendly staff from reception through to waiting staff & maids. Salmiya is a good area to base yourself in, there's a coastside... More 

Was this review helpful? Yes 2
Mari M, PA to the General Manager at Holiday Inn Kuwait, responded to this review

Dear Xanthe G, Thank you so much for your review of our hotel and sharing your pleasant stay with us. I am pleased to hear you enjoyed your stay with us. The genuine caring attitude of our friendly staff are something that we take great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Holiday Inn... More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 21, 2015

Nice staff who go out of their way to try to correct daily problems that have occurred during my stay. At check in, after booking a non-smoking room, was told there were none available, and I would have to take a smoking room. I asked that my reservation be canceled. Eventually the front desk accommodated what I had booked. When... More 

Was this review helpful? Yes 1
Mari M, PA to the General Manager at Holiday Inn Kuwait, responded to this review

Dear Brhe12344, Thank you for your candid review regarding your stay at Holiday Inn Kuwait. We apologize that your recent stay experienced had few frustrations. We appreciate your balanced comments that highlighted areas for improvements and the efforts that our colleagues gave to fulfill your requests. Your comments will be shared with our team so that we can continue to... More 

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