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All 63 Kuwait City hotels

Swiss-Belhotel Plaza Kuwait

4.0 of 5 Hotel   |   Fahad Al-Salem Street | Safat, Kuwait City 13045, Kuwait
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Swiss-Belhotel Plaza Kuwait
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Ranked #24 of 63 hotels in Kuwait City
A recent review
3 of 5 stars reviewed 1 week ago
SBSSingapore Singapore
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48 people have reviewed this hotel

Traveler rating
    4
    17
    20
    3
    4
See reviews for
1
Couples
0
6
35
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Singapore
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

This was a business trip and the room had been booked by the company I was visiting. So was not my choice and the tripadvisor reveiws had scared me a bit Honestly it was a little better than what I had imagined. The hotel car was there to pick me at the airport (the Hala service transferred me to him)... More

Was this review helpful? Yes 1
salessbpk, General Manager at Swiss-Belhotel Plaza Kuwait, responded to this review

Dear Valued Guest, Thank you for your taking time to post a review. We are very happy to know that you have a good experience with us. Please note that adaptor will be provided once requested in our FO team, however we will try our best to provide a ready adaptor for all the rooms from now on. Thank you... More

Dubai, United Arab Emirates
1 review
1 of 5 stars Reviewed 5 weeks ago

Hi all , where should i start ?? 1- arriving NO one to welcome you in, i went to the left alone to level one to the reception. 2-first room offered to me was very dirty(Drain in the toilet opened,tap not working,stain on the bed sheet,mold smell all over the room and worse in the cupboard,CLIPPED TOE NAIL on the... More

Was this review helpful? Yes
salessbpk, General Manager at Swiss-Belhotel Plaza Kuwait, responded to this review

Dear Valued Guest, Thank you for your review. We are very sorry for all the inconvenience you have experience with us. Actions to all the concerned issues has been implemented and results are on constant monitoring to prevent future occurence of the same problem. We are looking forward to welcome you again. Best regards, General Manager More

mumbai
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Located in the up town area in the heart of Kuwait city the hotel offers value for money. A short drive of approximate 20 minutes from the airport takes you to the hotel. Rate includes daily American breakfast with tea and coffee making machine in the room. All room have attached facilities. Standard room s are of adequate size. Room... More

Was this review helpful? Yes 1
salessbpk, General Manager at Swiss-Belhotel Plaza Kuwait, responded to this review

Dear Mr. Bajnaj, Thank you for taking time to post a review for our property. We are happy to know that you have enjoyed your stay with us and we are looking forward to welcome you again in your next visit to Kuwait. Rest assured that we will continue our best effort to serve our guest with excellence. Best regards,... More

Cairo, Egypt
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 22, 2014

reasonable price if you are planning to stay for long time. excellent location at the heart of the down town. breakfast was bad including the service. rooms has small kitchenette which was perfect for long time stay.

Was this review helpful? Yes 1
salessbpk, General Manager at Swiss-Belhotel Plaza Kuwait, responded to this review

Dear Valued Guest, On behalf of Swiss-belhotel Plaza Team, we would like to thank you for your review. We are glad to know that you have found our hotel a reasonable place to stay in. We are doing our very best to improve our breakfast facility and the service as the issue had been address to the concern department. We... More

Mumbai (Bombay), India
Contributor
17 reviews 17 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed January 24, 2014

The property is kind of old. The property is not very appealing and has to be refurbished. The location of the property is very good, and that is probably the only reason why I would stay here again. The service of the staff is good and the breakfast spread is decent.

Was this review helpful? Yes 1
salessbpk, General Manager at Swiss-Belhotel Plaza Kuwait, responded to this review

Dear Valued guest, Thank you for your review. Renovation is still on going because Swiss-belhotel Plaza Kuwait management are trying to achieve excellence in our service and facilities. We love to welcome you again in your next visit to Kuwait. Best regards, General Manager More

Seoul, South Korea
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed December 30, 2013

Staffs were all great. Polite without getting into your face by being over polite, like some hotels could be. Lobby looks renovated recently. Nice bright red and photo frames all over. There are plenty of chairs and sofas around including a large LCD TV that happens to be showing football (that's soccer) most of the time, and news the other... More

Was this review helpful? Yes 1
General M, General Manager at Swiss-Belhotel Plaza Kuwait, responded to this review

Dear Valued Guest, Thank you for your comments. Please note that our room renovation is still going on. We are sorry for your experience about a cold temperature in your room and we thank you for pointing this out to us and apologise for any inconvenience it may have caused you. We have now addressed this issue. We look forward... More

Budapest, Hungary
Top Contributor
60 reviews 60 reviews
52 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed December 6, 2013

Location: In the old town, but there is nothing there... better to stay close the beach (Marina shopping mall). Hotel: - very old - rooms are big, but a little bit dirty and too old!! - breakfast was ok - have free wifi - stay was very nice but not professional at all (need to be proved a lot)!!! -... More

Was this review helpful? Yes
General M, General Manager at Swiss-Belhotel Plaza Kuwait, responded to this review

Dear Valued Guest, Thank you for taking time to let us know your feedback. Please accept our sincerest apology for any trouble or inconvenience we have caused you; we will further evaluate how we can prevent this problem from occurring again in the future. Again we higly appreciate your feedback as it will assist us in becoming better at what... More

Addis Ababa, Ethiopia
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 5, 2013

The hotel is nice, the food is acceptable to the number of stars of the hotel. The noight duty manager is a high costumer care oriented, perfect perfect perfect. The only issue is there is a lady at the lobby for car rental services, that is mannerless and very rude.

Was this review helpful? Yes
General M, General Manager at Swiss-Belhotel Plaza Kuwait, responded to this review

Dear Valued Guest, Thank you for taking time to communicate with us, we appreciate your feedback and rest assured that our night duty manager will be informed. Please note that the car rental section is not belong to the hotel, however we will address your concern to their management as soon as possible to prevent recurring of the same problem.... More

London, United Kingdom
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 19, 2013

This hotel is my mainstay when i come to Kuwait on business a few times a year. The lobby has just been refurbished, which is nice, although some of the rooms could use a little more attention. The location is decent, not too far a taxi ride away from the main malls/sights/business areas. The breakfast is ample and the staff... More

Was this review helpful? Yes 1
General M, General Manager at Swiss-Belhotel Plaza Kuwait, responded to this review

Dear Valued Guest, Thanks a lot for your review. We are happy to hear that you enjoyed your recent visit with us. Please accept our apologize for the slow wi-fi as we are fully book during your period of stay, however, we are trying our best to improve our wi-fi service especially during high season. We love to see you... More

Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 13, 2013

A good hotel at a good price, very clean, food good, staff all very helpful and nothing too much trouble. Wifi is free and they picked us up from airport and returned us back there as part of the service. Would use this place again.

Was this review helpful? Yes 1
General M, General Manager at Swiss-Belhotel Plaza Kuwait, responded to this review

Dear Valued Guest, On behalf of our team, please accept our sincere thanks for taking your time to post your review about your recent stay with us. Rest assured that your valuable comment will be shared to all our staff. We will try to continue our very best to provide the best service we can provide to our guest. We... More

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Additional Information about Swiss-Belhotel Plaza Kuwait

Also Known As:
Swiss-Belhotel Plaza Hotel
Swiss-Belhotel Plaza Hotel Kuwait City
Swiss Hotel Plaza
Swiss-Belhotel Plaza Kuwait Kuwait City
Address: Fahad Al-Salem Street | Safat, Kuwait City 13045, Kuwait
Location: Kuwait > Kuwait City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#20 Luxury Hotel in Kuwait City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Swiss-Belhotel Plaza Kuwait 4*
Official Description (provided by the hotel):
Swiss-Belhotel Plaza Kuwait is ideally located in the heart of the commercial and banking district, close to Grand Mosque of Kuwait, Kuwait towers, Liberation Tower and the Scientific Museum, just 20 minutes drive from the airport. Swiss-Belhotel Plaza Kuwait is managed by Swiss-Belhotel International, a hotel management company established in Hong Kong, which also manages properties in the Asia Pacific Region, China, Vietnam, Indonesia, Malaysia and Philippines. ... more   less 
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