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All 62 Kuwait City hotels

Swiss-Belhotel Plaza Kuwait

4.0 of 5 Hotel   |   Fahad Al-Salem Street | Safat, Kuwait City 13045, Kuwait
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Swiss-Belhotel Plaza Kuwait
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37%
Ranked #28 of 62 Hotels in Kuwait City
A recent review
3 of 5 stars reviewed 2 weeks ago
grahamrp Bedford, United Kingdom
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51 reviews from our community

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    15
    24
    4
    5
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Couples
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6
42
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Bedford, United Kingdom
Top Contributor
114 reviews 114 reviews
31 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for a week. Staff and service very good but hotel a little 'tired' compared to others in Kuwait City. Long walk to lobby and restaurants. Non-smoking rooms are often ex-smoking rooms. Ask for a better room, there are some, if you have one of these. Gym and swimming pool are a joke.

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Manama, Bahrain
Top Contributor
93 reviews 93 reviews
22 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I booked since it was suggested by Expedia, however it is aged hotel, poor amenities, Breakfast was good, internet was good, staff were good. but the feel of the place make you sick !! It is definitely not a four star hotel .....

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1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

Everything is bad, reception, lobby, room, bad smell in the room, internet con verry verry slow, i will never stay again in this hotel. I request a taxi from the reception 1day before my flight and i told him that i need a taxi at 10.30 am, at 10.30 i went to the lobby and i ask him about the... More

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Kuwait City
1 review
2 of 5 stars Reviewed August 11, 2014

it was family trip I asked for child bed but the staff say we don't have then I discover that they have many of child beds ,the staff was not helpful , the rooms with very old furniture , u have to bay for car park ,best thing in the hotel is the braekfast

Review collected in partnership with Easytobook.com

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General M, General Manager at Swiss-Belhotel Plaza Kuwait, responded to this review

Dear Guest, Thank you for your time posting a review. On behalf of our team, I apologized for the inconvenience you have experienced with us during your stay with your family. We have followed-up to the concerned department and have taken the necessary action to prevent occurrence of the same situation. We look forward to welcome you again. Best regards,... More

Chennai
Contributor
18 reviews 18 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 14, 2014

Swiss BelHotel in Kuwait is a pretty decent hotel which serves its customers well. Over all the building looks well maintained and the staff`s are helpful. Its all neat and clean everywhere. They have a decent breakfast and a Korean restaurant inside. The health club is good having an indoor pool. Well the indoor pool is not really how you... More

Was this review helpful? Yes 2
General M, General Manager at Swiss-Belhotel Plaza Kuwait, responded to this review

Dear Mr. Vijayanarayanan, Thank you for taking time to post a review about your recent stay in Swiss-belhotel Plaza Kuwait. We are very glad to know that you had a pleasant stay with us during your business trip in Kuwait . We are trying our best on how to improve more our complimentary Wi-Fi access. We look forward to welcome... More

Mumbai (Bombay), India
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed May 21, 2014

The hotel is a little old and needs a bit of a work in the rooms. I prefer to stay here, because of the location and the price point. I had a better room than last time on my recent stay. The hotel staff is nice and friendly.

Was this review helpful? Yes 1
General M, General Manager at Swiss-Belhotel Plaza Kuwait, responded to this review

Dear Valued Guest, Thank you for your review. We are happy to know that you had a better room this time compare to what you had during your first visit with us. We will continue to provide good service and profeessionalism to all our patrons. We look forward to welcome you again in our hotel. Best regards, General Manager More

Pune, India
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 25, 2014

I checked into the hotel on a Sunday night The hotel staff is warm,helpful and polite. The rooms here are average.. Nothing out of this world. The food here is pretty decent though I didn't get too adventurous with the menu Tried the Bel Double Burger and the Fish fingers .. Was quite happy with the size of the meal... More

Was this review helpful? Yes 2
General M, General Manager at Swiss-Belhotel Plaza Kuwait, responded to this review

Dear Mr. Areez, Thank you for posting a review for our hotel. We are happy to know that you have enjoyed your stay with us and we hope to welcome you again on your next stay in Kuwait. Best regards, General Manager More

Singapore
Contributor
15 reviews 15 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 16, 2014

This was a business trip and the room had been booked by the company I was visiting. So was not my choice and the tripadvisor reveiws had scared me a bit Honestly it was a little better than what I had imagined. The hotel car was there to pick me at the airport (the Hala service transferred me to him)... More

Was this review helpful? Yes 1
salessbpk, General Manager at Swiss-Belhotel Plaza Kuwait, responded to this review

Dear Valued Guest, Thank you for your taking time to post a review. We are very happy to know that you have a good experience with us. Please note that adaptor will be provided once requested in our FO team, however we will try our best to provide a ready adaptor for all the rooms from now on. Thank you... More

Dubai, United Arab Emirates
1 review
1 of 5 stars Reviewed March 20, 2014

Hi all , where should i start ?? 1- arriving NO one to welcome you in, i went to the left alone to level one to the reception. 2-first room offered to me was very dirty(Drain in the toilet opened,tap not working,stain on the bed sheet,mold smell all over the room and worse in the cupboard,CLIPPED TOE NAIL on the... More

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salessbpk, General Manager at Swiss-Belhotel Plaza Kuwait, responded to this review

Dear Valued Guest, Thank you for your review. We are very sorry for all the inconvenience you have experience with us. Actions to all the concerned issues has been implemented and results are on constant monitoring to prevent future occurence of the same problem. We are looking forward to welcome you again. Best regards, General Manager More

mumbai
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 20, 2014

Located in the up town area in the heart of Kuwait city the hotel offers value for money. A short drive of approximate 20 minutes from the airport takes you to the hotel. Rate includes daily American breakfast with tea and coffee making machine in the room. All room have attached facilities. Standard room s are of adequate size. Room... More

Was this review helpful? Yes 1
salessbpk, General Manager at Swiss-Belhotel Plaza Kuwait, responded to this review

Dear Mr. Bajnaj, Thank you for taking time to post a review for our property. We are happy to know that you have enjoyed your stay with us and we are looking forward to welcome you again in your next visit to Kuwait. Rest assured that we will continue our best effort to serve our guest with excellence. Best regards,... More

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Additional Information about Swiss-Belhotel Plaza Kuwait

Address: Fahad Al-Salem Street | Safat, Kuwait City 13045, Kuwait
Location: Kuwait > Kuwait City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Swiss-Belhotel Plaza Kuwait 4*
Number of rooms: 153
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Also Known As:
Swiss-Belhotel Plaza Hotel Kuwait City
Swiss Hotel Plaza
Swiss-Belhotel Plaza Kuwait Kuwait City

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#20 Luxury Hotel in Kuwait City
Official Description (provided by the hotel)
Swiss-Belhotel Plaza Kuwait is ideally located in the heart of the commercial and banking district, close to Grand Mosque of Kuwait, Kuwait towers, Liberation Tower and the Scientific Museum, just 20 minutes drive from the airport. Swiss-Belhotel Plaza Kuwait is managed by Swiss-Belhotel International, a hotel management company established in Hong Kong, which also manages properties in the Asia Pacific Region, China, Vietnam, Indonesia, Malaysia and Philippines. ... more   less 

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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