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Swiss-Belhotel Plaza Kuwait

Fahad Al-Salem Street | Safat, Kuwait City 13045, Kuwait
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Swiss-Belhotel Plaza Kuwait
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Swiss-Belhotel Plaza Kuwait
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65 Reviews from our TripAdvisor Community

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Traveler rating
    6
    17
    29
    8
    5
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3
Couples
0
8
53
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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English first
  • All months
    (65)
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    (19)
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    (14)
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    (17)
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    (15)
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Abu Dhabi, United Arab Emirates
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is worth for money. Old building, however maintained clean. Very good buffet break fast including Indian dishes. They have proper security services working all time. Rooms are quite spacious. Has a fitness center much better than budget western hotels. Wifi is good. TV is of poor quality with limited channels. Not advisable to take higher floors on road... More 

Was this review helpful? Yes 1
General M, General Manager at Swiss-Belhotel Plaza Kuwait, responded to this review

Dear Mr. Saravanan, Thank for taking time to post a review we really appreciate. We are happy to know that you had a good stay and we are on the process to upgrade our channel list. We look forward to welcome you again in our property. Best Regards, General Manager More 

Kuwait City, Kuwait
2 reviews
4 of 5 stars Reviewed May 18, 2015

Very Good hotel and value for money , Good communication to the place and , Mall below the hotel is an advantage . Future KID is there for the children and hotel staff are very good and cordial. Recommend stay here for average Budget.

Was this review helpful? Yes 1
General M, General Manager at Swiss-Belhotel Plaza Kuwait, responded to this review

Dear Mr. Sambeet, Thank you for your review. We are glad to know that you have enjoyed your three months stay with us and we are looking forward to welcome you again in our property. Best regards, General Manager More 

Salt Lake City, Utah
Level Contributor
208 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
3 of 5 stars Reviewed May 10, 2015

I have been coming to Kuwait for over 13 years and I have stayed at this hotel several times because it is close to my customer's office. The other hotels I have stayed in were outrageously expensive when I made this last trip so I went back to this property. This property needs a complete renovation. It is tired and... More 

Was this review helpful? Yes 1
General M, General Manager at Swiss-Belhotel Plaza Kuwait, responded to this review

Dear Valued Guest, Thank you for your review. On behalf of our team, we apologize for any inconvenience you have experience with us during your stay. Late check out was not given due to lack of room availability. We are trying to improve our facilities gradually. Renovation is still ongoing on some floors. We look forward to serve you better... More 

Beirut, Lebanon
1 review
5 of 5 stars Reviewed April 2, 2015

coming frequently to kuwait for business I've been staying at this hotel for 4 years ,the warm hospitality of the staff is excellent and their good service is great. smiley faces of reception at all times makes you feel more than welcomed.

Was this review helpful? Yes 1
General M, General Manager at Swiss-Belhotel Plaza Kuwait, responded to this review

Dear Valued Guest, Thank you for your review, we will try our best to keep the better service. We are glad to know that you have a comfortable stay whenever you are in our property and we hope to welcome you again. Best Regard, General Manager More 

Kochi (Cochin), India
1 review
2 of 5 stars Reviewed March 30, 2015

Swiss Bel Kuwait is a over priced hotel. The whole building is more than 28 years old. This needs a complete revamp. Cup boards and bath room in bad condition. The carpets and too dusty. No proper upkeep of the whole place

Was this review helpful? Yes 1
General M, General Manager at Swiss-Belhotel Plaza Kuwait, responded to this review

Dear Valued Guest, Thank you for the time to post a comment, we appreciate a lot as it help us to improve our product and services. The management and concerned department are doing their best to improve the property through a step by step renovation. We are very sorry for any inconvenience caused and hope to welcome you again. Best... More 

Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed February 5, 2015

Well, I beleive at this rate I could get a better room at a better hotel! I know the rates in Kuwait are higher than other countries but in general the hotel was below the expectations. It is old and in an slightly old area. Rooms are not too bad but for sure first impression was not good. Towels are... More 

Was this review helpful? Yes 1
General M, General Manager at Swiss-Belhotel Plaza Kuwait, responded to this review

Dear Valued Guest, Thanks a lot for your feedback and we apologize for the towel issue. The concerned department is aware of the issue and service improvement plan has been closely monitored. We hope to welcome you again in our hotel. Best Regards, General Manager More 

Chennai (Madras), India
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 11, 2014

The rooms and linen were of good standard and acceptable. There were several maintenance issues, and believe this is a hotel that is going downhill. The wash basin was slow to drain, the coffee maker wouldn't work and could not get a replacement, even though they said they would. The Wifi is extremely slow, and so decided to use the... More 

Was this review helpful? Yes 3
General M, General Manager at Swiss-Belhotel Plaza Kuwait, responded to this review

Dear Valued Guest, thank you for your feedback, we appreciate it a lot as it help us to improve more the quality of our services. All the concerned issues has been resolved for the benefits of all our guest and constant monitoring is ongoing to prevent the same issues to occur again in the future. Hoping to see again in... More 

Middle East
Level Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed December 8, 2014

As a regular stayer Three years now the hotel has gone a noticeable changes whether in rooms Renovation and service improvements , rooms has gone in to a real new style and improvement in service quality is clear through staff performance and customized service , what really attracts at this hotel the homy atmosphere and the sense of attention by... More 

Was this review helpful? Yes 1
General M, General Manager at Swiss-Belhotel Plaza Kuwait, responded to this review

Dear Valued Guest, Thank you for taking time to post a review, we really appreciate. We are happy to know that you are a satisfied customer of our property and your stay with us is always comfortable. We look forward to welcome you again soon and we promise to serve you better. Best Regards, General Manager More 

France
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 6, 2014

Very friendly and helpful staff especially food and beverage staff acting as professionals everyone know what he suppose to do, convenient location, awesomely comfortable beds, and the room was roomy and clean. I recommend this hotel to anyone visiting Kuwait city. Stayed November 2014

Was this review helpful? Yes 2
General M, General Manager at Swiss-Belhotel Plaza Kuwait, responded to this review

Dear Mr. Francois, Thank you for the review. The message has been conveyed to all our staff and It really means a lot as it inspires us to serve our guest with delight and professionalism. We are very happy to know that you were satisfied with our service during your stay. Hoping that we will welcome you again soon in... More 

Chelmsford, England, United Kingdom
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed November 29, 2014

Stayed here on business in early 2013. Don't have any major complaints. Everything was quite tired and not quite up to the standard I would expect for a supposed 4 star hotel. The bed was comfortable and the bathroom was adequate and fully functional. Breakfast was impressive with a huge selection to choose from. The location was good, being quite... More 

Was this review helpful? Yes
General M, General Manager at Swiss-Belhotel Plaza Kuwait, responded to this review

Dear Mr. Ben, Thank you for the review. We are happy to know that you had a comfortable stay despite of some minor complaints. We look forward to welcome you again in our property on your next visit in Kuwait. Best regards, General Manager More 

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