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Swiss-Belhotel Plaza Kuwait

Fahad Al-Salem Street | Safat, Kuwait City 13045, Kuwait
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Swiss-Belhotel Plaza Kuwait
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Swiss-Belhotel Plaza Kuwait
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64 reviews from our community

Traveler rating
    6
    17
    28
    8
    5
See reviews for
3
Couples
0
8
52
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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    (19)
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    (15)
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Kuwait City, Kuwait
2 reviews
4 of 5 stars Reviewed 1 week ago

Very Good hotel and value for money , Good communication to the place and , Mall below the hotel is an advantage . Future KID is there for the children and hotel staff are very good and cordial. Recommend stay here for average Budget.

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American Fork, Utah
Top Contributor
203 reviews 203 reviews
100 hotel reviews
116 helpful votes 116 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have been coming to Kuwait for over 13 years and I have stayed at this hotel several times because it is close to my customer's office. The other hotels I have stayed in were outrageously expensive when I made this last trip so I went back to this property. This property needs a complete renovation. It is tired and... More 

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Beirut, Lebanon
1 review
5 of 5 stars Reviewed April 2, 2015

coming frequently to kuwait for business I've been staying at this hotel for 4 years ,the warm hospitality of the staff is excellent and their good service is great. smiley faces of reception at all times makes you feel more than welcomed.

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General M, General Manager at Swiss-Belhotel Plaza Kuwait, responded to this review

Dear Valued Guest, Thank you for your review, we will try our best to keep the better service. We are glad to know that you have a comfortable stay whenever you are in our property and we hope to welcome you again. Best Regard, General Manager More 

Kochi (Cochin), India
1 review
2 of 5 stars Reviewed March 30, 2015

Swiss Bel Kuwait is a over priced hotel. The whole building is more than 28 years old. This needs a complete revamp. Cup boards and bath room in bad condition. The carpets and too dusty. No proper upkeep of the whole place

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General M, General Manager at Swiss-Belhotel Plaza Kuwait, responded to this review

Dear Valued Guest, Thank you for the time to post a comment, we appreciate a lot as it help us to improve our product and services. The management and concerned department are doing their best to improve the property through a step by step renovation. We are very sorry for any inconvenience caused and hope to welcome you again. Best... More 

Travelers are raving about these Kuwait City hotels

Contributor
19 reviews 19 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 5, 2015

Well, I beleive at this rate I could get a better room at a better hotel! I know the rates in Kuwait are higher than other countries but in general the hotel was below the expectations. It is old and in an slightly old area. Rooms are not too bad but for sure first impression was not good. Towels are... More 

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General M, General Manager at Swiss-Belhotel Plaza Kuwait, responded to this review

Dear Valued Guest, Thanks a lot for your feedback and we apologize for the towel issue. The concerned department is aware of the issue and service improvement plan has been closely monitored. We hope to welcome you again in our hotel. Best Regards, General Manager More 

Chennai (Madras), India
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 11, 2014

The rooms and linen were of good standard and acceptable. There were several maintenance issues, and believe this is a hotel that is going downhill. The wash basin was slow to drain, the coffee maker wouldn't work and could not get a replacement, even though they said they would. The Wifi is extremely slow, and so decided to use the... More 

Was this review helpful? Yes 2
General M, General Manager at Swiss-Belhotel Plaza Kuwait, responded to this review

Dear Valued Guest, thank you for your feedback, we appreciate it a lot as it help us to improve more the quality of our services. All the concerned issues has been resolved for the benefits of all our guest and constant monitoring is ongoing to prevent the same issues to occur again in the future. Hoping to see again in... More 

Middle East
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 8, 2014

As a regular stayer Three years now the hotel has gone a noticeable changes whether in rooms Renovation and service improvements , rooms has gone in to a real new style and improvement in service quality is clear through staff performance and customized service , what really attracts at this hotel the homy atmosphere and the sense of attention by... More 

Was this review helpful? Yes 1
General M, General Manager at Swiss-Belhotel Plaza Kuwait, responded to this review

Dear Valued Guest, Thank you for taking time to post a review, we really appreciate. We are happy to know that you are a satisfied customer of our property and your stay with us is always comfortable. We look forward to welcome you again soon and we promise to serve you better. Best Regards, General Manager More 

France
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 6, 2014

Very friendly and helpful staff especially food and beverage staff acting as professionals everyone know what he suppose to do, convenient location, awesomely comfortable beds, and the room was roomy and clean. I recommend this hotel to anyone visiting Kuwait city. Stayed November 2014

Was this review helpful? Yes 2
General M, General Manager at Swiss-Belhotel Plaza Kuwait, responded to this review

Dear Mr. Francois, Thank you for the review. The message has been conveyed to all our staff and It really means a lot as it inspires us to serve our guest with delight and professionalism. We are very happy to know that you were satisfied with our service during your stay. Hoping that we will welcome you again soon in... More 

Chelmsford, England, United Kingdom
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed November 29, 2014

Stayed here on business in early 2013. Don't have any major complaints. Everything was quite tired and not quite up to the standard I would expect for a supposed 4 star hotel. The bed was comfortable and the bathroom was adequate and fully functional. Breakfast was impressive with a huge selection to choose from. The location was good, being quite... More 

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General M, General Manager at Swiss-Belhotel Plaza Kuwait, responded to this review

Dear Mr. Ben, Thank you for the review. We are happy to know that you had a comfortable stay despite of some minor complaints. We look forward to welcome you again in our property on your next visit in Kuwait. Best regards, General Manager More 

Vienna
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed October 20, 2014

I stayed for a business trip and as I was basically just sleeping in the hotel it was ok, but not a lot more. The hotel complex needs renovation badly. It is smelly, dark and missing any kind of charm. The bed was the best part of my room. The closet was stained and the bathroom was fairly clean. So... More 

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General M, General Manager at Swiss-Belhotel Plaza Kuwait, responded to this review

Dear Valued Guest, Thank you for the review. Please note that renovation is on going to provide a more comfortable atmosphere to all our guest. All your concerns has been raised to the concern department and necessary action took place with constant follow-up. We value your feedback as it gives us the opportunity to improve our service and facilities. We... More 

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