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All 62 Kuwait City hotels

Sheraton Kuwait Hotel & Towers

5.0 of 5 Hotel   |   Fahd Salem Street | P.O. Box: 5902 Safat, Kuwait City 5902, Kuwait
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Sheraton Kuwait Hotel & Towers
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Ranked #3 of 62 Hotels in Kuwait City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
mihir911 Vadodara, India
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174 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Vadodara, India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

During my recent business trip to Kuwait and stay at the hotel , I am glad to be back at the Sheraton after renovation. The hotel staff are very friendly. It was a short stay but truly felt like royalty will go back again in couple weeks!

Was this review helpful? Yes
SkFP-Mgmt, General Manager at Sheraton Kuwait Hotel & Towers, responded to this review

Dear Mihir911, Thank You for your recent review posted on Trip Advisor, we are happy to know you once again chose the Sheraton Kuwait, A Luxury Collection Hotel for your stay during your visit and found the staff to be “very friendly.” It is always our pleasure to have you stay with us and we certainly look forward to your... More

New York City, New York
Top Contributor
59 reviews 59 reviews
29 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for a business meeting. As you walk in the service is amazing! Welcoming you cold towel accommodating front desk attendants Fruits&chocolate in the room Bvlgari toiletry Nice music in the room to welcome you Comfy bed & office area Great view of the city (water&city) It was a short stay but truly felt like royalty will go back again... More

Was this review helpful? Yes
SkFP-Mgmt, General Manager at Sheraton Kuwait Hotel & Towers, responded to this review

Dear dosamanate S, Thank you for your review “Best Service Ever,” we are happy to know you enjoyed your recent stay with us and the “welcoming cold towel, accommodating front desk attendants, fruits & chocolate in the room, bvlgari toiletry, music in the room to welcome you, comfy bed & office area, and the great view” It is always a... More

Cheltenham, United Kingdom
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Must have been stunning in 1970. Large rooms, dated, but immaculate. Noisy air con by modern standards. Very busy, breakfast buffet packed (no thanks I don't want to sit outside in 40c heat as there is no space inside) Slow check in - no sir you can't sit there as it's reserved for people who have paid for tea ??!!!)... More

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SkFP-Mgmt, General Manager at Sheraton Kuwait Hotel & Towers, responded to this review

Dear Rob N, Thank You for your review “Faded Glory” posted on TripAdvisor. We are happy to receive your feedback and observations as it is only through your reviews that we are able to assess and improve our hotel to achieve our goal of meeting and exceeding guest expectations. We do hope you will give us another opportunity to continue... More

Contributor
14 reviews 14 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

During my recent business trip to Kuwait and stay at the hotel , I am glad to be back at the Sheraton after renovation. The hotel staff are very friendly and busy throughout a 24 hour day. The only downside is the breakfast as it present itself as impersonal and cold. The rooms are huge and clean. There is a... More

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SkFP-Mgmt, General Manager at Sheraton Kuwait Hotel & Towers, responded to this review

Dear Louis D, Thank You for your review posted on TripAdvisor. It is always a pleasure having you stay with us, we are happy to know you enjoyed your recent visit at the Sheraton Kuwait, A Luxury Collection Hotel family. We are glad to know that you found the hotel to meet your expectations and that you enjoyed the friendly... More

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The classic business hotel in Kuwait. 5 star, clean rooms, great service, food is decent, concierge is ok, staff is professional. They have one of the most extensive breakfast buffets you will ever find.

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SkFP-Mgmt, General Manager at Sheraton Kuwait Hotel & Towers, responded to this review

Dear Mezherwalid, Thank you for your recent review “Solid Service”. We are glad to know that you found the hotel to meet your expectations and that you enjoyed “the extensive breakfast buffet.” The unique wide-ranging buffet is only one of the daily meals which we provide to suit varying palates to best suit each individual guest. It is always a... More

1 review
3 of 5 stars Reviewed 4 weeks ago

We stayed here for business, and whilst the staff are lovely, the hotel itself is WELL overdue a refurb. I'd struggle to say the hotel was a 4 star, let alone a 5 star. Saying that, it's exceptionally clean. I understand from colleagues that the rooms in the main tower are much more modern. There's a good buzz in the... More

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SkFP-Mgmt, General Manager at Sheraton Kuwait Hotel & Towers, responded to this review

Dear Ossama K, Thank you for your recent review “Shehab” posted on TripAdvisor. We are constantly looking towards improving to better exceed guest expectations and providing the best possible service and it is only with your feedback that we can achieve this. It is always a pleasure to have you stay with us and we look forward to your future... More

Cairo, Egypt
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 7, 2014

Whats amazing about this hotel is that they take care of every single small detail in your stay. The stuff are so friendly and they always there for the guest 24 hours. Everything is inside the hotel . So after a hard day you can just stay at your room and they really gonna take care of you. Everything was... More

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SkFP-Mgmt, General Manager at Sheraton Kuwait Hotel & Towers, responded to this review

Dear Mr. Alaa, Thank you very much for your review on Trip Advisor and for your excellent comments on our staff and services and have shared them with our executive committee. We do look forward to welcome you back again to the Sheraton Kuwait, a Luxury Collection Hotel and offer you the true Sheraton service. With best regards, Fahed Abushaar More

Mumbai (Bombay), India
Senior Contributor
39 reviews 39 reviews
27 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 27, 2014

While the public areas are showing their age, this hotel which has been around for decades continues to provide superb and consistent service. The rooms are amazing, large and spacious, bathroom amenities Bulgari. A wide variety of nuts and fruit precluded me feeling deprived in any way even though it was Ramadhan and all the restaurants were closed till sun... More

Was this review helpful? Yes
SkFP-Mgmt, General Manager at Sheraton Kuwait Hotel & Towers, responded to this review

Dear Mr.keasdad, Thank you for your excellent review on our property. We are glad to know that you liked our overall services and facilities, guest reviews like yours help us reach the urge for perfection. It will be our honor to welcome you once again at the Sheraton Kuwait and reassure you with our service. Regards, Fahed Abushaar More

Paris, France
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed July 14, 2014

From the moment of arrival to departure one felt cherished. Nothing was too much trouble. The breakfast staff by day two knew where to direct me to my colleagues or to tell me that I was the first to arrive.

Was this review helpful? Yes
SkFP-Mgmt, General Manager at Sheraton Kuwait Hotel & Towers, responded to this review

Dear Edward D, Thank You for your review “Wonderful experience, charming staff and a great diversity of places to eat” for Sheraton Kuwait, A Luxury Collection Hotel posted on tripadvisor.com. It was a great pleasure having you stay with us during your recent trip and also at the Al Hambra International Restaurant. Thank you very much for your valuable review,... More

Frankfurt, Germany
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 30, 2014

I have never in all my extensive travels seen such beautiful marble work. It is exquisite. Unfortunately I cannot download the photos from my iPhone and the website does not really show these works properly. The lobby is WOW. And it doesn't stop there... The other photos on the website aren't doctored or touched up: It simply is phenomenal. The... More

Was this review helpful? Yes 1
SkFP-Mgmt, General Manager at Sheraton Kuwait Hotel & Towers, responded to this review

Dear FunatWork, Many thanks for the exceptional review and comprehensive feedback on Tripadvisor.com. We are pleased that you liked our lobby, fitness center its facilities and breakfast options. We were happy to note that our hotel provided you with this wonderful quote ‘A Palace such as only royals dream of’. We do look forward to welcoming you again as a... More

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Additional Information about Sheraton Kuwait Hotel & Towers

Address: Fahd Salem Street | P.O. Box: 5902 Safat, Kuwait City 5902, Kuwait
Location: Kuwait > Kuwait City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Sheraton Kuwait Hotel & Towers 5*
Number of rooms: 300
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Also Known As:
Sheraton Kuwait Hotel And Towers
Sheraton Kuwait City Hotel
Kuwait City Sheraton
Sheraton Kuwait Hotel & Towers Kuwait City

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