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Sheraton Kuwait

Certificate of Excellence
Fahd Al-Salem Street | P.O. Box: 5902 Safat, Kuwait City 13060, Kuwait
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Sheraton Kuwait
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Sheraton Kuwait
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200 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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Senior Reviewer
10 reviews 10 reviews
4 of 5 stars Reviewed 1 week ago

The Sheraton Kuwait is in the Kuwait City, so do not expect a country view. The lobby is very spacious and inviting in terms of decoration, lighting seating areas with comfy suite. The checking in was done very professionally and quickly and the luggage carriers were very good. The room is very roomy, tastefully decorated, no noisy air condition and... More 

Was this review helpful? Yes
SK-Management, General Manager at Sheraton Kuwait, responded to this review

Dear Terry Chien Wah W, Thank you for your review “Luxury City Hotel,” posted on Trip Advisor. We are happy to know you found the “lobby very spacious in terms of decoration, lighting, seating areas with comfy suite. The checking in was done very professionally and quickly and the luggage carriers were very good. The room is very roomy, tastefully... More 

Preston, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

One of the best hotels I have ever stayed in, great service with helpful staff. Hotel slightly older in design than the modern counterparts but has much more character. Good food in the various restaurants.

Was this review helpful? Yes
SK-Management, General Manager at Sheraton Kuwait, responded to this review

Dear dwjuly1966, Thank you for your recent review “One of the best hotels I have ever stayed in” posted on Trip Advisor. We are happy to know that you found Sheraton Kuwait, a Luxury Collection Hotel to be “One of the best hotels” you “have ever stayed in,” with “great service with helpful staff.” It was an absolute pleasure having... More 

Atlanta, Georgia
Top Contributor
119 reviews 119 reviews
29 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The people at this hotel are wonderful, and the restaurants are amazing. I really liked my room, which appeared to be in a smaller older wing so perhaps other rooms are more modern and larger. My room was small, especially by ME standards, and had some age to it, which I thought gave it some charm. The hall and much... More 

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SK-Management, General Manager at Sheraton Kuwait, responded to this review

Dear Richard R, Thank you for your review “Nice but Aging Property with Superior Service.” We are delighted to know that you found “the people at this hotel are wonderful, and the restaurants are amazing.” That you “really liked” your “room,” finding it had charm. It is also wonderful to know that you enjoyed your dining experiences with us, finding... More 

Bangkok, Thailand
Top Contributor
86 reviews 86 reviews
29 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 4 weeks ago

WOW. I head before getting there that it was the best hotel in Kuwait so I had a huge expectation consequently and I was all delighted. The check-in went smooth, the room was huge, very well maintained, can't fault anything. Superb Bulgary bathroom amenities, large bathroom, particularly the shower. Very good fitness. The food was awesome,'try the half portion mezze.... More 

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SK-Management, General Manager at Sheraton Kuwait, responded to this review

Dear SamAtlantis_Bkk, Thank you for your review “Top notch hotel, huge junior suites” posted on Trip Advisor. We were happy to know you found it to be “WOW.” It is wonderful to know that with your huge expectations you were “delighted. The check-in went smooth, the room was huge, very well maintained, can’t fault anything.” It is only with your... More 

Dubai, United Arab Emirates
Contributor
16 reviews 16 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 24, 2015

It certainly is one of the best to stay in Kuwait. I have tried other hotels too but Sheraton s certainly in the top 3. Though I spent only a night, the checkin was quick at the reception. The staff handed over a leaflet which indicated my SPG points balance including suggestions on what I could do with it. The... More 

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SK-Management, General Manager at Sheraton Kuwait, responded to this review

Dear manishrai, Thank you for your review “Excellent, Keep it up!!” posted on Trip Advisor. We are happy to know you found the Sheraton Kuwait, a Luxury Collection Hotel “it certainly is one of the best to stay in Kuwait.” And that you “have tried other hotels too but Sheraton is certainly in the top 3.” Finding “the room was... More 

Kuwait City, Kuwait
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 16, 2015

I travelled to Kuwait on a business trip last November, and was put up in Sheraton. One of the best places in Kuwait city, Safat. The staff is very friendly, and the hotel is perfect for business visitors. Great food too.

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SK-Management, General Manager at Sheraton Kuwait, responded to this review

Dear allwynjose, Thank you for your review “One of the best” posted on Trip Advisor. We are delighted to know that you found our hotel to be “one of the best places in Kuwait city” and “the staff is very friendly, and the hotel is perfect for business visitors” with “great food too.” It was a pleasure having you stay... More 

London
Contributor
14 reviews 14 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 4, 2015

The hotel provides a good business standard. Rooms are comfortable and clean. The breakfast is well spread. The service is kind. The decor is from a few decades ago and more middle eastern in style than most other hotels in the region these days, but you may say that gives it a nice old world charm in a way. Especially... More 

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SK-Management, General Manager at Sheraton Kuwait, responded to this review

Dear CoolFulham, Thank you for your review "A Kuwait Classic" posted on Trip Advisor. We are happy to know you found "The hotel provides a good business standard. Rooms are comfortable and clean. The service is kind." We are also happy to know you enjoyed the history and culture found in the hotel's appearance and "some of the furniture in... More 

Denver
Top Contributor
182 reviews 182 reviews
35 hotel reviews
97 helpful votes 97 helpful votes
5 of 5 stars Reviewed March 26, 2015

This was my first time to stay at this hotel. One of the oldest Sheraton in the area. I ate there before at their up-scale restaurants. But this was my first time staying there. The location is great for business travelers. The atmosphere is great, the staff are the best. Very welcoming and they do their best to accommodate you.... More 

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SK-Management, General Manager at Sheraton Kuwait, responded to this review

Dear notsohappyDenver, Thank you for your review “Old but still the Best!!!” posted on Trip Advisor. We are delighted to know that you found the “atmosphere is great, the staff are the best. Very welcoming and they do their best to accommodate you.” It is wonderful to know that you were able to take advantages of the facilities of our... More 

La Condamine, Monaco
Top Contributor
50 reviews 50 reviews
28 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed March 14, 2015

The service and staff is some of the best I have experienced anywhere in the world. Often in the Middle East they cannot get or keep the right staff or their English is not great, but here everything was perfect, all staff are very helpful and friendly - it is the type of old fashioned refined service and commitment that... More 

Was this review helpful? Yes 1
SK-Management, General Manager at Sheraton Kuwait, responded to this review

Dear Grijns, Thank you for your review “Excellent Service & Staff in this Landmark Hotel-traditional” posted on Trip Advisor. It is a pleasure to know that “the service and staff is some of the best” you “have experienced anywhere in the world” finding that “here everything was perfect, all staff are very helpful and friendly.” It was a pleasure having... More 

Lahore, Pakistan
Top Contributor
350 reviews 350 reviews
51 hotel reviews
184 helpful votes 184 helpful votes
5 of 5 stars Reviewed March 11, 2015

The location of the hotel was very good , some malls on walking distance. Well furnished and nice decorated ,spacious room . Good restaurants .Staff was extremely professional, cheerful, helpful and coopretive.Over all the hotel is great for families.

Was this review helpful? Yes
SK-Management, General Manager at Sheraton Kuwait, responded to this review

Dear Saulatali, Thank you for your review “Excellent Hotel” posted on Trip Advisor. We are happy to know you found “the location of the hotel was very good.” “Well furnished and nice decorated, spacious rooms” with “good restaurants.” “Staff was extremely professional, cheerful, helpful and cooperative.” Furthermore finding “overall all the hotel is great for families.” It was a pleasure... More 

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