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Sheraton Kuwait

Certificate of Excellence
Fahd Al-Salem Street | P.O. Box: 5902 Safat, Kuwait City 13060, Kuwait
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1 room 1 guest
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Sheraton Kuwait
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211 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (211)
  • Mar-May only
    (48)
  • Jun-Aug only
    (50)
  • Sep-Nov only
    (68)
  • Dec-Feb only
    (45)
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Amman, Jordan
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 18, 2015

It's an old grand Hotel. The service starting from the airport pickup till airport drop off was flawless. Food is excellent . You can feel though from the decoration that the hotel is probably one of the oldest in Kuwait. I would definitely recommend this hotel .

Was this review helpful? Yes
SK-Management, General Manager at Sheraton Kuwait, responded to this review

Dear Walloush, Thank you for your recent review posted on TripAdvisor.com. Sheraton Kuwait, a Luxury Collection Hotel is an enduring social icon and was the country's first five star hotel. We greatly value your comments and are pleased to know that you enjoyed your overall stay. We look forward to seeing you on your next trip to Kuwait. Best regards,... More 

Budapest, Hungary
Level Contributor
146 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
4 of 5 stars Reviewed July 12, 2015

Overall nice hotel, very large rooms, comfortable bed and very good service during my stay. Location is in downtown, well positioned for business, shopping etc.. The decor is slightly 'dated', but nice. Breakfast buffet was excellent - as typical in higher end hotels in the region. There's a nice gym onsite and also option to use facilities of the Four... More 

Was this review helpful? Yes
SK-Management, General Manager at Sheraton Kuwait, responded to this review

Dear MAB430, Thank you for taking the time to share your recent experience on TripAdvisor.com. We appreciate your comments as it is only with your feedback that we are able to best assess and improve in order to meet your expectations. In addition, we are delighted to know that your stay was comfortable and would consider staying at Sheraton Kuwait,... More 

Brussels, Belgium
Level Contributor
78 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed July 5, 2015

This Hotel is a good example about what a 5 star hotel should be and an example for many competitors around the world. Staff is very helpful attentive ti the guests . Rooms are very comfortable lots of space and a bathroom with all what you wish. I definitely recommend this hotel.

Was this review helpful? Yes
SK-Management, General Manager at Sheraton Kuwait, responded to this review

Dear Genieterke188644, Thank you for taking the time to post your review on Tripadvisor.com. We were happy to know that you enjoyed your stay with us once again and have rated our services as well as location highly. We look forward to welcoming you back to Sheraton Kuwait, a Luxury Collection Hotel in your next business trip. Best regards, Fahed... More 

Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 30, 2015

although the date was a sad one (26.06) the hotel is wellstaffed, extremly friendly and the foodoptions just great. I slept very good in the beds, not to hard or soft. the amenities are up to date and the fridge is well stocked. i'm looking forwRd to my next stay.

Was this review helpful? Yes
SK-Management, General Manager at Sheraton Kuwait, responded to this review

Dear Martin L, Thank you for your recent review posted on Tripadvisor.com. It was a pleasure having you stay with us and appreciate knowing that you enjoyed the amenities, great food options and our comfortable beds. We look forward to welcoming you again at Sheraton Kuwait, a Luxury Collection Hotel. Best regards, Fahed Abushaar More 

Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 15, 2015

Stayed here during a meeting, this hotel is without a question one of the best hotel that i have stayed. The room has complete amenities, the breakfast has a lot of varieties. Would definitely choose this hotel again whenever i'm in Kuwait City.

Was this review helpful? Yes
SK-Management, General Manager at Sheraton Kuwait, responded to this review

Dear Luke S, Thank you for your kind review “Relaxing” posted on Tripadvisor.com. It was indeed a pleasure having you stay with us, as we are also glad to know that you enjoyed the “amenities and the breakfast” and its great to know that we would have you stay with us again in future. Looking forward to welcoming you again... More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 22, 2015

The Sheraton Kuwait is in the Kuwait City, so do not expect a country view. The lobby is very spacious and inviting in terms of decoration, lighting seating areas with comfy suite. The checking in was done very professionally and quickly and the luggage carriers were very good. The room is very roomy, tastefully decorated, no noisy air condition and... More 

Was this review helpful? Yes
SK-Management, General Manager at Sheraton Kuwait, responded to this review

Dear Terry Chien Wah W, Thank you for your review “Luxury City Hotel,” posted on Trip Advisor. We are happy to know you found the “lobby very spacious in terms of decoration, lighting, seating areas with comfy suite. The checking in was done very professionally and quickly and the luggage carriers were very good. The room is very roomy, tastefully... More 

Preston, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 14, 2015

One of the best hotels I have ever stayed in, great service with helpful staff. Hotel slightly older in design than the modern counterparts but has much more character. Good food in the various restaurants.

Was this review helpful? Yes
SK-Management, General Manager at Sheraton Kuwait, responded to this review

Dear dwjuly1966, Thank you for your recent review “One of the best hotels I have ever stayed in” posted on Trip Advisor. We are happy to know that you found Sheraton Kuwait, a Luxury Collection Hotel to be “One of the best hotels” you “have ever stayed in,” with “great service with helpful staff.” It was an absolute pleasure having... More 

Atlanta, Georgia
Level Contributor
127 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed May 2, 2015

The people at this hotel are wonderful, and the restaurants are amazing. I really liked my room, which appeared to be in a smaller older wing so perhaps other rooms are more modern and larger. My room was small, especially by ME standards, and had some age to it, which I thought gave it some charm. The hall and much... More 

Was this review helpful? Yes
SK-Management, General Manager at Sheraton Kuwait, responded to this review

Dear Richard R, Thank you for your review “Nice but Aging Property with Superior Service.” We are delighted to know that you found “the people at this hotel are wonderful, and the restaurants are amazing.” That you “really liked” your “room,” finding it had charm. It is also wonderful to know that you enjoyed your dining experiences with us, finding... More 

Bangkok, Thailand
Level Contributor
88 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed April 30, 2015

WOW. I head before getting there that it was the best hotel in Kuwait so I had a huge expectation consequently and I was all delighted. The check-in went smooth, the room was huge, very well maintained, can't fault anything. Superb Bulgary bathroom amenities, large bathroom, particularly the shower. Very good fitness. The food was awesome,'try the half portion mezze.... More 

Was this review helpful? Yes
SK-Management, General Manager at Sheraton Kuwait, responded to this review

Dear SamAtlantis_Bkk, Thank you for your review “Top notch hotel, huge junior suites” posted on Trip Advisor. We were happy to know you found it to be “WOW.” It is wonderful to know that with your huge expectations you were “delighted. The check-in went smooth, the room was huge, very well maintained, can’t fault anything.” It is only with your... More 

Dubai, United Arab Emirates
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 24, 2015

It certainly is one of the best to stay in Kuwait. I have tried other hotels too but Sheraton s certainly in the top 3. Though I spent only a night, the checkin was quick at the reception. The staff handed over a leaflet which indicated my SPG points balance including suggestions on what I could do with it. The... More 

Was this review helpful? Yes
SK-Management, General Manager at Sheraton Kuwait, responded to this review

Dear manishrai, Thank you for your review “Excellent, Keep it up!!” posted on Trip Advisor. We are happy to know you found the Sheraton Kuwait, a Luxury Collection Hotel “it certainly is one of the best to stay in Kuwait.” And that you “have tried other hotels too but Sheraton is certainly in the top 3.” Finding “the room was... More 

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