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Sheraton Kuwait

Certificate of Excellence
Fahd Al-Salem Street | P.O. Box: 5902 Safat, Kuwait City 13060, Kuwait
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Sheraton Kuwait
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229 Reviews from our TripAdvisor Community

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Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Spent 2 nights Location is perfect and staff has bee around for a long long time so they know what they're doing; do not hesitate to ask them for a driver or restaurant tips You have all what you need in your room I strongly recommend staying there

Helpful?
Thank Walker_75000
SK-Management, Director of Sales at Sheraton Kuwait, responded to this review

Dear Guest, Thank you for sharing your comments regarding last year's stay at Sheraton Kuwait. We are delighted to read your review and are pleased to learn that you found our location perfect as well as the services provided by our associates. We appreciate your kind recommendation and hope to welcome you back soon. Best regards, Mazen Al-Mhana Director of... More 

Level Contributor
61 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

When visiting different countries , accommodation is of utmost importance. Again the Sheraton Kuwait didn't disappointed me. The reception and services are of high quality. The lobby and rooms are definatly at the top of my list. Great reception in room with real fresh fruits and snacks. I highly recommend . Thanks for going the exstra mile!

Helpful?
Thank Louis D
SK-Management, Director of Sales at Sheraton Kuwait, responded to this review

Dear Louis D., It was a pleasure to welcome you back to Sheraton Kuwait and we are pleased to hear that you enjoyed your stay with us once again. We strive to ensure that each stay is exceptional and unforgettable by delivering a true 5 star experience. We appreciate your compliments regarding the quality of services, in-room amenities, and your... More 

Doha, Qatar
Level Contributor
12 reviews
7 hotel reviews
5 of 5 stars Reviewed December 10, 2015 via mobile

I love the Sheraton in Kuwait. It is my second time staying there and all the staff are helpful and amazing from the doormen to the reception! I love my very spacious room with a sitting area and desk. The amenities in my room were perfect (Bvlgari) and i had a nice feminine product gift basket with a fruit plate... More 

Helpful?
Thank Sara N
SK-Management, Director of Sales at Sheraton Kuwait, responded to this review

Dear Sara N, It was a pleasure to have you as our guest at Sheraton Kuwait once again. We are glad to hear that you were extremely delighted with your stay including the service delivered by our associates and the room amenities to make your stay as relaxing as possible. We appreciate having Qatar Airways as one of our esteemed... More 

Hong Kong
Level Contributor
352 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
5 of 5 stars Reviewed November 25, 2015 via mobile

I have been here approximately once a year for the last 10 years. Everytime I come here I'm always very impressed by the service. However, this time I also had the pleasure and honor of meeting Saad (the longest serving staff in Sheraton Kuwait ). Saad is a priceless jewel.

Helpful?
Thank kmquek
SK-Management, Director of Sales at Sheraton Kuwait, responded to this review

Dear kmquek, Thank you for your kind comments regarding your recent stay at Sheraton Kuwait. We are delighted to hear back from our loyal guests and truly appreciate your continued patronage these past few years. Your kind compliments about the service received from our associates will be shared with the team especially Saad who has dedicated 44 years of service... More 

Jahra, Kuwait
1 review
4 of 5 stars Reviewed November 22, 2015

it is a nice hotel for stay.. friendly staff and good food, free wifi and the rooms are very good and hygenic and its in the central point of the city so you can move to all around the country and get the local transport from here .

Helpful?
Thank khalid_ghasam
SK-Management, Director of Sales at Sheraton Kuwait, responded to this review

Dear khalid_ghasam, We are pleased to know that you enjoyed your stay at Sheraton Kuwait and found our location ideally convenient during your business trip. Thank you for taking the time to share your comments and we look forward to welcoming you back again as our valuable guest in the near future. Kind regards, Mazen Al-Mhana Director of Sales &... More 

senegal
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 19, 2015

Very good service overall, reception very helpful, food very good quality, room service and cleanness like it should be in such hotel. Airport drop was organized by hotel and very professional time wise.

Helpful?
Thank shahendou
SK-Management, Director of Sales at Sheraton Kuwait, responded to this review

Dear shahendou, Thank you for sharing your evaluation and we are delighted to know that you enjoyed your overall stay at Sheraton Kuwait. We do look forward to welcoming you back soon on your next trip to Kuwait. Kind regards, Mazen Al-Mhana Director of Sales & Marketing More 

Dubai
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 8, 2015 via mobile

I have stayed numerous times at Kuwait Sheraton the service is immaculate the food is excellent and so many choices of restaurants and they addressed me by name in the breakfast area which was nice but made it for me as they really care for their guest.

Helpful?
Thank Tario10
SK-Management, Director of Sales at Sheraton Kuwait, responded to this review

Dear Tario10, We appreciate your continued patronage and we are truly elated to know that you had another enjoyable stay. Your kind comments will be shared with the entire team and we look forward to welcoming you back again at Sheraton Kuwait. Kind regards, Mazen Al-Mhana Director of Sales & Marketing More 

Dubai, United Arab Emirates
Level Contributor
128 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed November 8, 2015 via mobile

Excellent service, excellent fitness center, excellent spa, excellent location. Ok in-house restaurants, nothing exceptional though. Rooms are on the older side but very spacious and well fitted. Nice bathrooms.

Helpful?
Thank Joe_Black72
SK-Management, Director of Sales at Sheraton Kuwait, responded to this review

Dear Joe_Black72, We are pleased to know that you enjoyed your recent stay at Sheraton Kuwait. It is nice to know that you liked your room and appreciate your comments regarding the bathroom, the 24 hour fitness center, spa and restaurants. We look forward to seeing you back soon on your next visit to Kuwait and wish you a safe... More 

Cairo, Egypt
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 5, 2015

This is my favorite hotel, and I am a very frequent traveler. I travel 3 weeks a month across different countries in the MEA region. Whenever I get to go to Kuwait, I have a smile on my face because I will for sure stay in this hotel. The whole experience is very rewarding, from the smiles and greetings from... More 

Helpful?
Thank Shehab I
SK-Management, Director of Sales at Sheraton Kuwait, responded to this review

Dear Shehab I., It was a pleasure to have you stay with us once again and we appreciate your compliments with regards to the service of our associates as well as the location and variety of dining venues. We are happy to hear that we have lived to your expectations and made each stay a memorable experience. Your feedback is... More 

Hamburg, Germany
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed October 25, 2015 via mobile

I've been traveling on business all over the world for the past 35 years, but I must say that the Sheraton Kuwait, despite its age, surpassed all my expectations. Granted, it is a very old hotel, but service-wise it is more than up-to-date. Everyone smiles, everyone is helpful and polite. I felt like I was the only guest. Being an... More 

Helpful?
Thank Klaus R
SK-Management, Director of Sales at Sheraton Kuwait, responded to this review

Dear Klaus R., We truly appreciate you taking the time to share your comments and we are delighted to know that you enjoyed your overall stay with us. Thank you for your thoughtful feedback with regards to our service delivery of our associates as well as your dining experience at Riccardo. We look forward to welcoming you back at Sheraton... More 

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