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Sheraton Kuwait

5.0 of 5 Fahd Al-Salem Street | P.O. Box: 5902 Safat, Kuwait City 13060, Kuwait
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Certificate of Excellence 2014
Sheraton Kuwait
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Sheraton Kuwait
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185 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Riyadh, Saudi Arabia
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was a really nice hotel and the staff were always helpful although i believe they need more staff as its very crowded, the lobby is a really sad place, everyone who wants to be in a nice place goes to the fourpoints starbucks to hang out.. the decorations were too vintage it needs renovations for sure!

Was this review helpful? Yes
SkFP-Mgmt, General Manager at Sheraton Kuwait, responded to this review

Dear Nouf S, Thank You for your recent review posted on Tripadvisor. We are happy to know that you enjoyed your recent stay and found that “this was a really nice hotel and the staff were always helpful.” It is only with your comments that we are able to better assess and improve our hotel to exceed all guest expectations.... More 

Maryland
Senior Contributor
48 reviews 48 reviews
28 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is probably the premier five star hotel in Kuwait with beautiful persian, italian, indian, and lebanese restaurants; free traditional tea in the lobby and a great buffet in their lobby restaurant. The location is good for Kuwait, a few blocks from the sea, though, not much around for short strolls except a nearby Indian gold market. The service is... More 

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SkFP-Mgmt, General Manager at Sheraton Kuwait, responded to this review

Dear MDTraveller1, Thank You for your recent review posted on Trip Advisor. We were happy to know you enjoyed your recent stay and find “this is probably the premier five star hotel in Kuwait with beautiful Persian, Italian, Indian, and Lebanese restaurants and a great buffet in ” our lobby restaurant Al Hambra. “The location is good for Kuwait, a... More 

1 review
3 of 5 stars Reviewed 4 weeks ago

If you love marble this is stunning hotel for you. One might say it is one of the nicest in Kuwait. Rooms are beautiful, spacious and comfortable. The hotel is located right in the city business district. Up to there excellent. Unfortunately this shining gold does not reflect on the faces of the staff. They try to be polite, but... More 

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SkFP-Mgmt, Front Office Manager at Sheraton Kuwait, responded to this review

Dear Adbul A, Thank You for your recent review posted on TripAdvisor. We are happy to know that you found the marble stunning, that “one might say it is one of the nicest in Kuwait, rooms are beautiful, spacious and comfortable.” We are happy to receive our guests’ feedback as it is only through your comments we can strive to... More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 3, 2014

The Hotel room is extremely elegant. It is super clean and the space is conveniently distributed between the bed, office and rest areas. The restaurant is beautiful and the food variety and quality are just perfect. It is the best choice for business trips

Was this review helpful? Yes 1
SkFP-Mgmt, General Manager at Sheraton Kuwait, responded to this review

Dear Osama K, Thank You for your recent review “Elegant” posted on Trip Advisor, it was a pleasure having you stay with us and are happy to hear that you enjoyed your stay. That you found the “hotel room is extremely elegant. It is super clean and the space is conveniently distributed between the bed, office and rest areas. The... More 

Abu Dhabi, Abu Dhabi, United Arab Emirates
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 22, 2014

the hotel is located in Kuwait city , near by all the major attraction . Great facilities and food variety in al hamra restaurant is just amazing! housekeeping and room service just great ... The General manager you can always see him day & night actively engaging himself with the in house guests feedback ... well done!

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SkFP-Mgmt, General Manager at Sheraton Kuwait, responded to this review

Dear Fadi H, Thank You for your recent review posted on Trip Advisor, “Excellent Services!”We were happy to know you enjoyed the location of the hotel in Kuwait City and that there are “great facilities and food variety in Al Hambra restaurant is just amazing!” We are also happy to know that you found the “housekeeping and room service just... More 

NYC
Top Contributor
93 reviews 93 reviews
39 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed November 15, 2014

Extremely good location, perfect service, the room has so many amenities, it is probably one of the best business hotel in Kuwait. note that it offers excellent fooding experience with Lebanese , Indian, iranian restaurants as well as a great international buffet with great Middle Eastern food. VEry welcoming staff.

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SkFP-Mgmt, General Manager at Sheraton Kuwait, responded to this review

Dear dcomdus, Thank You for your recent review “ Excellent hotel, nice fooding experience” posted on Trip Advisor. We are happy to know you found the hotel to be in an “extremely good location,” with “perfect service, the room has so many amenities, it is probably one of the best business hotel in Kuwait.” We are also happy to know... More 

La Jolla, California
Top Contributor
103 reviews 103 reviews
24 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed November 4, 2014

My first stay at the Sheraton Kuwait was in.oh my gosh, 1980. A long, long, time ago. But it has maintained it's charm, it's professionalism, and the wonderful breakfasts. If you stay there long enough you become one of the 'family'. I did that years ago and have never regretted it. Wonderful business hotel, adjacent to the 'new' gold souk.

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SkFP-Mgmt, General Manager at Sheraton Kuwait, responded to this review

Dear Papafish92037, Thank You for your recent review “Always wonderful” posted on Trip Advisor. We are happy to know you enjoyed your recent stay and found that the hotel “has maintained its charm, it’s professionalism, and the wonderful breakfasts.” Our guests are a part of our family and we are joyful to know you feel that way . It is... More 

Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 2, 2014

I'm visiting kuwait for business trips on regular basis, I had tried almost every hotel in kuwait . Yet sheraton came the 1st choice , and I decided to use it whenever I'm back to kuwait . The kind of service you get is unforgettable, you almost have your own butler at your doorstep. Staff are very friendly, they pay... More 

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SkFP-Mgmt, Manager at Sheraton Kuwait, responded to this review

Dear Mr. Osama, We were happy to read your positive review on tripadvisor.com and thank you very much for your excellent comments on our staffs and services and have shared them with our executive committee. We do look forward to welcome you back again to the Sheraton Kuwait, A Luxury Collection Hotel. With best regards, Fahed Abushaar More 

Alexandria, Egypt
Senior Contributor
36 reviews 36 reviews
33 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed October 29, 2014

Warm welcome, suite is large and maintained well although furniture taste is quite old. Food was one of the best experience we had a function and the quality of food and service were a benchmark example... a positive one of course. only concern is the transportation service efficiency and quality... needs upgrade to suit this fine property

Was this review helpful? Yes
SkFP-Mgmt, General Manager at Sheraton Kuwait, responded to this review

Dear Aly E, Thank You for your recent review “Perfect location and a very well kept Kuwait Icon Hotel” posted on Trip Advisor. We are happy to know that you enjoyed the warm welcome, the large suite which was well maintained, “food was one of the best experience, we had a function and the quality of food and service were... More 

Vadodara, India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 21, 2014

During my recent business trip to Kuwait and stay at the hotel , I am glad to be back at the Sheraton after renovation. The hotel staff are very friendly. It was a short stay but truly felt like royalty will go back again in couple weeks!

Was this review helpful? Yes
SkFP-Mgmt, General Manager at Sheraton Kuwait, responded to this review

Dear Mihir911, Thank You for your recent review posted on Trip Advisor, we are happy to know you once again chose the Sheraton Kuwait, A Luxury Collection Hotel for your stay during your visit and found the staff to be “very friendly.” It is always our pleasure to have you stay with us and we certainly look forward to your... More 

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Additional Information about Sheraton Kuwait

Address: Fahd Al-Salem Street | P.O. Box: 5902 Safat, Kuwait City 13060, Kuwait
Location: Kuwait > Kuwait City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Sheraton Kuwait 5*
Number of rooms: 300
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Also Known As:
Sheraton Kuwait Hotel And Towers
Sheraton Kuwait City Hotel
Kuwait City Sheraton
Sheraton Kuwait Kuwait City
Hotel Style:
#3 Business Hotel in Kuwait City
#4 Luxury Hotel in Kuwait City

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