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Sheraton Kuwait

5.0 of 5 Fahd Al-Salem Street | P.O. Box: 5902 Safat, Kuwait City 13060, Kuwait
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Certificate of Excellence 2014
Sheraton Kuwait
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Sheraton Kuwait
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189 reviews from our community

Traveler rating
    121
    55
    12
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    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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    (39)
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  • Dec-Feb only
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London, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

Stayed in the Sheraton for 4 nights in February. The hotel staff are friendly, professional and helpful.. But the hotel is old and dated... I will look for an alternative if i return... Sorry Sheraton but this one needs a refurb!!

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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Staying in a Hotel for a long period of time is not an easy thing to do . But staying at this Hotel was a good experience , you feel like you are one of the family , a member of the house . Any thing you ask for , become your habit for them , if you like it... More 

Was this review helpful? Yes 1
SkFP-Mgmt, General Manager at Sheraton Kuwait, responded to this review

Dear Osama N, Thank You for your recent review posted on Trip Advisor. We were happy to know that “staying at this Hotel was a good experience, you feel like you are one of the family, a member of the house.” We were also pleased to know that you felt all your needs were met and exceeded, having “Excellent service”... More 

Boston, Massachusetts
Senior Contributor
42 reviews 42 reviews
25 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is the nicest hotel I have stayed in in a long while. It's immaculately clean, the service is superior (Frankie, the bellman, was able to coordinate retrieval of my lost luggage which arrived on a later flight from Dubai at 3 am so that I had my luggage by 8:30 am) and the Bulgari amenities are abundant. There also... More 

Was this review helpful? Yes 1
SkFP-Mgmt, General Manager at Sheraton Kuwait, responded to this review

Dear Great Trip356, Thank You for your recent review “Not your typical Sheraton - - Much better!” posted on Trip Advisor. It is delightful to know that “ this is the nicest hotel” you “have stayed in in a long while. It’s immaculately clean, the service is superior and the Bulgari amenities are abundant.” Furthermore, it is our pleasure to... More 

Madrid, Spain
Top Contributor
73 reviews 73 reviews
30 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have used this hotel many times for business, it has a very good location, you have some malls on walking distance what is not usual for Kuwait. staff is very friendly and well trained, rooms are big and comfortablewith Bulgari amenities. they have a very good italian restaurant so as a lebanese and iranian. rooms are not noisy at... More 

Was this review helpful? Yes 1
SkFP-Mgmt, General Manager at Sheraton Kuwait, responded to this review

Dear Ateltico C, Thank You for your recent review “very good for business and good location” posted on Trip Advisor. It is a wonderful to know you found “staff is very friendly and well trained, rooms are big and comfortable with Bvulgari amenities. They have very good Italian restaurant so as a Lebanese and Iranian.” We are happy to know... More 

Riyadh, Saudi Arabia
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 13, 2015

This was a really nice hotel and the staff were always helpful although i believe they need more staff as its very crowded, the lobby is a really sad place, everyone who wants to be in a nice place goes to the fourpoints starbucks to hang out.. the decorations were too vintage it needs renovations for sure!

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SkFP-Mgmt, General Manager at Sheraton Kuwait, responded to this review

Dear Nouf S, Thank You for your recent review posted on Tripadvisor. We are happy to know that you enjoyed your recent stay and found that “this was a really nice hotel and the staff were always helpful.” It is only with your comments that we are able to better assess and improve our hotel to exceed all guest expectations.... More 

Maryland
Senior Contributor
48 reviews 48 reviews
28 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed January 6, 2015

This is probably the premier five star hotel in Kuwait with beautiful persian, italian, indian, and lebanese restaurants; free traditional tea in the lobby and a great buffet in their lobby restaurant. The location is good for Kuwait, a few blocks from the sea, though, not much around for short strolls except a nearby Indian gold market. The service is... More 

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SkFP-Mgmt, General Manager at Sheraton Kuwait, responded to this review

Dear MDTraveller1, Thank You for your recent review posted on Trip Advisor. We were happy to know you enjoyed your recent stay and find “this is probably the premier five star hotel in Kuwait with beautiful Persian, Italian, Indian, and Lebanese restaurants and a great buffet in ” our lobby restaurant Al Hambra. “The location is good for Kuwait, a... More 

1 review
3 of 5 stars Reviewed December 31, 2014

If you love marble this is stunning hotel for you. One might say it is one of the nicest in Kuwait. Rooms are beautiful, spacious and comfortable. The hotel is located right in the city business district. Up to there excellent. Unfortunately this shining gold does not reflect on the faces of the staff. They try to be polite, but... More 

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SkFP-Mgmt, Front Office Manager at Sheraton Kuwait, responded to this review

Dear Adbul A, Thank You for your recent review posted on TripAdvisor. We are happy to know that you found the marble stunning, that “one might say it is one of the nicest in Kuwait, rooms are beautiful, spacious and comfortable.” We are happy to receive our guests’ feedback as it is only through your comments we can strive to... More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 3, 2014

The Hotel room is extremely elegant. It is super clean and the space is conveniently distributed between the bed, office and rest areas. The restaurant is beautiful and the food variety and quality are just perfect. It is the best choice for business trips

Was this review helpful? Yes 1
SkFP-Mgmt, General Manager at Sheraton Kuwait, responded to this review

Dear Osama K, Thank You for your recent review “Elegant” posted on Trip Advisor, it was a pleasure having you stay with us and are happy to hear that you enjoyed your stay. That you found the “hotel room is extremely elegant. It is super clean and the space is conveniently distributed between the bed, office and rest areas. The... More 

Abu Dhabi, Abu Dhabi, United Arab Emirates
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 22, 2014

the hotel is located in Kuwait city , near by all the major attraction . Great facilities and food variety in al hamra restaurant is just amazing! housekeeping and room service just great ... The General manager you can always see him day & night actively engaging himself with the in house guests feedback ... well done!

Was this review helpful? Yes
SkFP-Mgmt, General Manager at Sheraton Kuwait, responded to this review

Dear Fadi H, Thank You for your recent review posted on Trip Advisor, “Excellent Services!”We were happy to know you enjoyed the location of the hotel in Kuwait City and that there are “great facilities and food variety in Al Hambra restaurant is just amazing!” We are also happy to know that you found the “housekeeping and room service just... More 

NYC
Top Contributor
93 reviews 93 reviews
39 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed November 15, 2014

Extremely good location, perfect service, the room has so many amenities, it is probably one of the best business hotel in Kuwait. note that it offers excellent fooding experience with Lebanese , Indian, iranian restaurants as well as a great international buffet with great Middle Eastern food. VEry welcoming staff.

Was this review helpful? Yes
SkFP-Mgmt, General Manager at Sheraton Kuwait, responded to this review

Dear dcomdus, Thank You for your recent review “ Excellent hotel, nice fooding experience” posted on Trip Advisor. We are happy to know you found the hotel to be in an “extremely good location,” with “perfect service, the room has so many amenities, it is probably one of the best business hotel in Kuwait.” We are also happy to know... More 

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Additional Information about Sheraton Kuwait

Address: Fahd Al-Salem Street | P.O. Box: 5902 Safat, Kuwait City 13060, Kuwait
Location: Kuwait > Kuwait City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Sheraton Kuwait 5*
Number of rooms: 300
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Also Known As:
Sheraton Kuwait Hotel And Towers
Sheraton Kuwait City Hotel
Kuwait City Sheraton
Sheraton Kuwait Kuwait City
Hotel Style:
#3 Business Hotel in Kuwait City
#5 Luxury Hotel in Kuwait City

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