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Sheraton Kuwait

Certificate of Excellence
Fahd Al-Salem Street | P.O. Box: 5902 Safat, Kuwait City 13060, Kuwait
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Sheraton Kuwait
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206 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brussels, Belgium
Top Contributor
72 reviews 72 reviews
28 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed today NEW

This Hotel is a good example about what a 5 star hotel should be and an example for many competitors around the world. Staff is very helpful attentive ti the guests . Rooms are very comfortable lots of space and a bathroom with all what you wish. I definitely recommend this hotel.

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Contributor
17 reviews 17 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

although the date was a sad one (26.06) the hotel is wellstaffed, extremly friendly and the foodoptions just great. I slept very good in the beds, not to hard or soft. the amenities are up to date and the fridge is well stocked. i'm looking forwRd to my next stay.

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SK-Management, General Manager at Sheraton Kuwait, responded to this review

Dear Martin L, Thank you for your recent review posted on Tripadvisor.com. It was a pleasure having you stay with us and appreciate knowing that you enjoyed the amenities, great food options and our comfortable beds. We look forward to welcoming you again at Sheraton Kuwait, a Luxury Collection Hotel. Best regards, Fahed Abushaar More 

Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here during a meeting, this hotel is without a question one of the best hotel that i have stayed. The room has complete amenities, the breakfast has a lot of varieties. Would definitely choose this hotel again whenever i'm in Kuwait City.

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SK-Management, General Manager at Sheraton Kuwait, responded to this review

Dear Luke S, Thank you for your kind review “Relaxing” posted on Tripadvisor.com. It was indeed a pleasure having you stay with us, as we are also glad to know that you enjoyed the “amenities and the breakfast” and its great to know that we would have you stay with us again in future. Looking forward to welcoming you again... More 

Senior Reviewer
10 reviews 10 reviews
4 of 5 stars Reviewed May 22, 2015

The Sheraton Kuwait is in the Kuwait City, so do not expect a country view. The lobby is very spacious and inviting in terms of decoration, lighting seating areas with comfy suite. The checking in was done very professionally and quickly and the luggage carriers were very good. The room is very roomy, tastefully decorated, no noisy air condition and... More 

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SK-Management, General Manager at Sheraton Kuwait, responded to this review

Dear Terry Chien Wah W, Thank you for your review “Luxury City Hotel,” posted on Trip Advisor. We are happy to know you found the “lobby very spacious in terms of decoration, lighting, seating areas with comfy suite. The checking in was done very professionally and quickly and the luggage carriers were very good. The room is very roomy, tastefully... More 

Preston, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 14, 2015

One of the best hotels I have ever stayed in, great service with helpful staff. Hotel slightly older in design than the modern counterparts but has much more character. Good food in the various restaurants.

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SK-Management, General Manager at Sheraton Kuwait, responded to this review

Dear dwjuly1966, Thank you for your recent review “One of the best hotels I have ever stayed in” posted on Trip Advisor. We are happy to know that you found Sheraton Kuwait, a Luxury Collection Hotel to be “One of the best hotels” you “have ever stayed in,” with “great service with helpful staff.” It was an absolute pleasure having... More 

Atlanta, Georgia
Top Contributor
121 reviews 121 reviews
30 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed May 2, 2015

The people at this hotel are wonderful, and the restaurants are amazing. I really liked my room, which appeared to be in a smaller older wing so perhaps other rooms are more modern and larger. My room was small, especially by ME standards, and had some age to it, which I thought gave it some charm. The hall and much... More 

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SK-Management, General Manager at Sheraton Kuwait, responded to this review

Dear Richard R, Thank you for your review “Nice but Aging Property with Superior Service.” We are delighted to know that you found “the people at this hotel are wonderful, and the restaurants are amazing.” That you “really liked” your “room,” finding it had charm. It is also wonderful to know that you enjoyed your dining experiences with us, finding... More 

Bangkok, Thailand
Top Contributor
87 reviews 87 reviews
29 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed April 30, 2015

WOW. I head before getting there that it was the best hotel in Kuwait so I had a huge expectation consequently and I was all delighted. The check-in went smooth, the room was huge, very well maintained, can't fault anything. Superb Bulgary bathroom amenities, large bathroom, particularly the shower. Very good fitness. The food was awesome,'try the half portion mezze.... More 

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SK-Management, General Manager at Sheraton Kuwait, responded to this review

Dear SamAtlantis_Bkk, Thank you for your review “Top notch hotel, huge junior suites” posted on Trip Advisor. We were happy to know you found it to be “WOW.” It is wonderful to know that with your huge expectations you were “delighted. The check-in went smooth, the room was huge, very well maintained, can’t fault anything.” It is only with your... More 

Dubai, United Arab Emirates
Contributor
17 reviews 17 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 24, 2015

It certainly is one of the best to stay in Kuwait. I have tried other hotels too but Sheraton s certainly in the top 3. Though I spent only a night, the checkin was quick at the reception. The staff handed over a leaflet which indicated my SPG points balance including suggestions on what I could do with it. The... More 

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SK-Management, General Manager at Sheraton Kuwait, responded to this review

Dear manishrai, Thank you for your review “Excellent, Keep it up!!” posted on Trip Advisor. We are happy to know you found the Sheraton Kuwait, a Luxury Collection Hotel “it certainly is one of the best to stay in Kuwait.” And that you “have tried other hotels too but Sheraton is certainly in the top 3.” Finding “the room was... More 

Kuwait City, Kuwait
Senior Contributor
34 reviews 34 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 16, 2015

I travelled to Kuwait on a business trip last November, and was put up in Sheraton. One of the best places in Kuwait city, Safat. The staff is very friendly, and the hotel is perfect for business visitors. Great food too.

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SK-Management, General Manager at Sheraton Kuwait, responded to this review

Dear allwynjose, Thank you for your review “One of the best” posted on Trip Advisor. We are delighted to know that you found our hotel to be “one of the best places in Kuwait city” and “the staff is very friendly, and the hotel is perfect for business visitors” with “great food too.” It was a pleasure having you stay... More 

London
Contributor
14 reviews 14 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 4, 2015

The hotel provides a good business standard. Rooms are comfortable and clean. The breakfast is well spread. The service is kind. The decor is from a few decades ago and more middle eastern in style than most other hotels in the region these days, but you may say that gives it a nice old world charm in a way. Especially... More 

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SK-Management, General Manager at Sheraton Kuwait, responded to this review

Dear CoolFulham, Thank you for your review "A Kuwait Classic" posted on Trip Advisor. We are happy to know you found "The hotel provides a good business standard. Rooms are comfortable and clean. The service is kind." We are also happy to know you enjoyed the history and culture found in the hotel's appearance and "some of the furniture in... More 

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