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Sheraton Kuwait

5.0 of 5 Fahd Al-Salem Street | P.O. Box: 5902 Safat, Kuwait City 13060, Kuwait
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Certificate of Excellence 2014
Sheraton Kuwait
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Sheraton Kuwait
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179 reviews from our community

Traveler rating
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    10
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Abu Dhabi, Abu Dhabi, United Arab Emirates
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

the hotel is located in Kuwait city , near by all the major attraction . Great facilities and food variety in al hamra restaurant is just amazing! housekeeping and room service just great ... The General manager you can always see him day & night actively engaging himself with the in house guests feedback ... well done!

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SkFP-Mgmt, General Manager at Sheraton Kuwait, responded to this review

Dear Fadi H, Thank You for your recent review posted on Trip Advisor, “Excellent Services!”We were happy to know you enjoyed the location of the hotel in Kuwait City and that there are “great facilities and food variety in Al Hambra restaurant is just amazing!” We are also happy to know that you found the “housekeeping and room service just... More

NYC
Top Contributor
92 reviews 92 reviews
38 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 1 week ago

Extremely good location, perfect service, the room has so many amenities, it is probably one of the best business hotel in Kuwait. note that it offers excellent fooding experience with Lebanese , Indian, iranian restaurants as well as a great international buffet with great Middle Eastern food. VEry welcoming staff.

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SkFP-Mgmt, General Manager at Sheraton Kuwait, responded to this review

Dear dcomdus, Thank You for your recent review “ Excellent hotel, nice fooding experience” posted on Trip Advisor. We are happy to know you found the hotel to be in an “extremely good location,” with “perfect service, the room has so many amenities, it is probably one of the best business hotel in Kuwait.” We are also happy to know... More

La Jolla, California
Top Contributor
94 reviews 94 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My first stay at the Sheraton Kuwait was in.oh my gosh, 1980. A long, long, time ago. But it has maintained it's charm, it's professionalism, and the wonderful breakfasts. If you stay there long enough you become one of the 'family'. I did that years ago and have never regretted it. Wonderful business hotel, adjacent to the 'new' gold souk.

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SkFP-Mgmt, General Manager at Sheraton Kuwait, responded to this review

Dear Papafish92037, Thank You for your recent review “Always wonderful” posted on Trip Advisor. We are happy to know you enjoyed your recent stay and found that the hotel “has maintained its charm, it’s professionalism, and the wonderful breakfasts.” Our guests are a part of our family and we are joyful to know you feel that way . It is... More

Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I'm visiting kuwait for business trips on regular basis, I had tried almost every hotel in kuwait . Yet sheraton came the 1st choice , and I decided to use it whenever I'm back to kuwait . The kind of service you get is unforgettable, you almost have your own butler at your doorstep. Staff are very friendly, they pay... More

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SkFP-Mgmt, Manager at Sheraton Kuwait, responded to this review

Dear Mr. Osama, We were happy to read your positive review on tripadvisor.com and thank you very much for your excellent comments on our staffs and services and have shared them with our executive committee. We do look forward to welcome you back again to the Sheraton Kuwait, A Luxury Collection Hotel. With best regards, Fahed Abushaar More

Alexandria, Egypt
Senior Contributor
34 reviews 34 reviews
31 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Warm welcome, suite is large and maintained well although furniture taste is quite old. Food was one of the best experience we had a function and the quality of food and service were a benchmark example... a positive one of course. only concern is the transportation service efficiency and quality... needs upgrade to suit this fine property

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SkFP-Mgmt, General Manager at Sheraton Kuwait, responded to this review

Dear Aly E, Thank You for your recent review “Perfect location and a very well kept Kuwait Icon Hotel” posted on Trip Advisor. We are happy to know that you enjoyed the warm welcome, the large suite which was well maintained, “food was one of the best experience, we had a function and the quality of food and service were... More

Vadodara, India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 21, 2014

During my recent business trip to Kuwait and stay at the hotel , I am glad to be back at the Sheraton after renovation. The hotel staff are very friendly. It was a short stay but truly felt like royalty will go back again in couple weeks!

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SkFP-Mgmt, General Manager at Sheraton Kuwait, responded to this review

Dear Mihir911, Thank You for your recent review posted on Trip Advisor, we are happy to know you once again chose the Sheraton Kuwait, A Luxury Collection Hotel for your stay during your visit and found the staff to be “very friendly.” It is always our pleasure to have you stay with us and we certainly look forward to your... More

New York City, New York
Top Contributor
64 reviews 64 reviews
34 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed October 6, 2014

Stayed for a business meeting. As you walk in the service is amazing! Welcoming you cold towel accommodating front desk attendants Fruits&chocolate in the room Bvlgari toiletry Nice music in the room to welcome you Comfy bed & office area Great view of the city (water&city) It was a short stay but truly felt like royalty will go back again... More

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SkFP-Mgmt, General Manager at Sheraton Kuwait, responded to this review

Dear dosamanate S, Thank you for your review “Best Service Ever,” we are happy to know you enjoyed your recent stay with us and the “welcoming cold towel, accommodating front desk attendants, fruits & chocolate in the room, bvlgari toiletry, music in the room to welcome you, comfy bed & office area, and the great view” It is always a... More

Cheltenham, United Kingdom
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed September 25, 2014

Must have been stunning in 1970. Large rooms, dated, but immaculate. Noisy air con by modern standards. Very busy, breakfast buffet packed (no thanks I don't want to sit outside in 40c heat as there is no space inside) Slow check in - no sir you can't sit there as it's reserved for people who have paid for tea ??!!!)... More

Was this review helpful? Yes 1
SkFP-Mgmt, General Manager at Sheraton Kuwait, responded to this review

Dear Rob N, Thank You for your review “Faded Glory” posted on TripAdvisor. We are happy to receive your feedback and observations as it is only through your reviews that we are able to assess and improve our hotel to achieve our goal of meeting and exceeding guest expectations. We do hope you will give us another opportunity to continue... More

Contributor
17 reviews 17 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 24, 2014

During my recent business trip to Kuwait and stay at the hotel , I am glad to be back at the Sheraton after renovation. The hotel staff are very friendly and busy throughout a 24 hour day. The only downside is the breakfast as it present itself as impersonal and cold. The rooms are huge and clean. There is a... More

Was this review helpful? Yes
SkFP-Mgmt, General Manager at Sheraton Kuwait, responded to this review

Dear Louis D, Thank You for your review posted on TripAdvisor. It is always a pleasure having you stay with us, we are happy to know you enjoyed your recent visit at the Sheraton Kuwait, A Luxury Collection Hotel family. We are glad to know that you found the hotel to meet your expectations and that you enjoyed the friendly... More

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed September 23, 2014

The classic business hotel in Kuwait. 5 star, clean rooms, great service, food is decent, concierge is ok, staff is professional. They have one of the most extensive breakfast buffets you will ever find.

Was this review helpful? Yes
SkFP-Mgmt, General Manager at Sheraton Kuwait, responded to this review

Dear Mezherwalid, Thank you for your recent review “Solid Service”. We are glad to know that you found the hotel to meet your expectations and that you enjoyed “the extensive breakfast buffet.” The unique wide-ranging buffet is only one of the daily meals which we provide to suit varying palates to best suit each individual guest. It is always a... More

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Additional Information about Sheraton Kuwait

Address: Fahd Al-Salem Street | P.O. Box: 5902 Safat, Kuwait City 13060, Kuwait
Location: Kuwait > Kuwait City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Sheraton Kuwait 5*
Number of rooms: 300
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Also Known As:
Sheraton Kuwait Hotel And Towers
Sheraton Kuwait City Hotel
Kuwait City Sheraton
Sheraton Kuwait Kuwait City

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