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All 63 Kuwait City hotels

Four Points by Sheraton Kuwait

4.0 of 5 Hotel   |   Fahd Al Salem Street | Safat 13058, Kuwait City 13060, Kuwait
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Four Points by Sheraton Kuwait
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92%
Ranked #5 of 63 hotels in Kuwait City
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 weeks ago
FadiF75 Beirut, Lebanon
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137 people have reviewed this hotel

Traveler rating
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    11
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Beirut, Lebanon
Contributor
16 reviews 16 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Renovated, fresh and comfortable. Friendly reception and staff, comfortable rooms with good amenities. Nice gym and pool on 39th floor. Starbucks in lobby for coffee-holics. Good restaurant on 2nd floor serving buffet and a-la-carte meals, serving Good tasty breakfast. Walking distance from sister Sheraton hotel with several restaurant choices (Lebanese, Italian, Iranian,..). Central location to down town. Although with easy... More

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SkFP-Mgmt, General Manager at Four Points by Sheraton Kuwait, responded to this review

Dear Mr. Fadi, Many thanks for the nice review and comprehensive feedback on Tripadvisor.com. We are pleased that you liked our reception staff, rooms & its facilities and dining options. We are happy to note that our hotel has provided you with this wonderful quote ‘Very Good Place’. We do look forward to welcoming you again as a loyal guest... More

Ottawa, Canada
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was my first trip back to Kuwait since this hotel had been expanded and remodelled. I can only say that what was already an excellent hotel has someone managed to become even better. My first pleasant surprise was to be greeted by name by two individuals as I arrived at the reception desk. They commented that it had been... More

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SkFP-Mgmt, General Manager at Four Points by Sheraton Kuwait, responded to this review

Dear Ms. Lynne, Thank you very much for your review on Trip Advisor and for your excellent comments on our staff and services and have shared them with our executive committee. We do look forward to welcome you back again to the Four Points by Sheraton Kuwait for a longer visit and offer you the true Four Points service. With... More

Eastern Region
Senior Contributor
32 reviews 32 reviews
23 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 12, 2014

It had been two years since my last visit to Kuwait and what a transformation to this hotel. There is now a very impressive 40 storey extension to the original hotel. My room was on the 7th floor of the new tower and I could not fault the spacious room and its facilities. There is a Starbucks franchise in the... More

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SkFP-Mgmt, General Manager at Four Points by Sheraton Kuwait, responded to this review

Dear Mr. Collec2r, Thank you for your kind comments on Trip Advisor. We were happy that the Four Points fulfilled your expectations and that you enjoyed our services and facilities and also liked your room. We shared your excellent review with our executive committee. Looking forward to welcoming you back at the Four Points! Best regards, Mounir Amer More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 3, 2014

I'm very detailed oriented and it's hard to satisfy me but at Four points by sheraton Kuwait you are in heaven. Best staff from reception, food and beverage & housekeeping and the doorman. They approach you, smiling, anticipating your wants and needs. Thank you to every employee in the hotel and special thank you to Deepu from HK. Food &beverage... More

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SkFP-Mgmt, General Manager at Four Points by Sheraton Kuwait, responded to this review

Dear Mr. Sherif, Many thanks for the exceptional review and comprehensive feedback on Tripadvisor.com. We are pleased that you liked our reception staff, rooms & its facilities and dining options. We are happy to note that our hotel has provided you with this wonderful quote ‘Best team creates best hotel’. We do look forward to welcoming you again as a... More

Contributor
12 reviews 12 reviews
12 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 10, 2014 via mobile

Stayed for 3 nights on a business trip and even though I have not stayed there for over a year the hotel is better than ever. The new extension makes the hotel facilities even better. The gym on the 39th floor gives fantastic views of the city when you are working out and the swimming pool on the 42nd floor... More

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SkFP-Mgmt, General Manager at Four Points by Sheraton Kuwait, responded to this review

Dear Mr. Jonathan, It was indeed a pleasure having you stay with us during your recent trip in February and thank you for your time in posting a nice review. We are honored with you feedback on our facilities and services and we do look forward to welcoming you again and again as a loyal guest to the Four Points... More

Kuwait City, Kuwait
1 review
5 of 5 stars Reviewed February 3, 2014

I would like to commend the housekeeping staff, in particular Babu in the seventh floor, who was extremely thorough, professional, and courteous during my stay. Also, the accommodations of the new tower are excellent and the staff in general very helpful.

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SkFP-Mgmt, General Manager at Four Points by Sheraton Kuwait, responded to this review

Dear Mr. Lynn, We were pleased to read your positive review on Trip Advisor and thank you very much for your comments on our room facilities, staff and service experience and have shared your comments with the executive committee. We will be honored to welcome you back again to the Four Points by Sheraton Kuwait Hotel and with best regards,... More

Dubai, United Arab Emirates
Contributor
16 reviews 16 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 22, 2014

I stayed here for business in January 2014. Positives • Check in was very good with a very welcome (offered a hot towel and a drink) • The room was large and had good facilities –new flat screen TV, good choice of channels • There was a basket of fresh fruit and a good selection of • Breakfast was very... More

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SkFP-Mgmt, General Manager at Four Points by Sheraton Kuwait, responded to this review

Dear Sir, It was a great pleasure having you stay with us recently. The Management of Four Points by Sheraton Kuwait takes this opportunity to show gratitude for the extensive positive comments on our facilities and breakfast. Thank you for the comment on the hotel service booklet and do look forward to receiving all our guests’ feedback as it is... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 12, 2014

It's my third stay at this hotel. Staff in all departments are very friendly and helpful. On arrival managers are in the lobby, monitoring the guest experience and every one is offering help. Even the General Manager was welcoming the guests in the lobby at 9 PM. Reception and concierge staff are very friendly and they keeps returned guest profiles... More

Was this review helpful? Yes
SkFP-Mgmt, General Manager at Four Points by Sheraton Kuwait, responded to this review

Dear Sir, We were pleased to read your positive review on Trip Advisor and thank you very much for your valuable comments on our room facilities, staff and food experience and have shared your comments with our executive committee. We look forward to welcome you back again to the Four Points by Sheraton Kuwait and with best regards, Amer Mounir More

Lucerne
Top Contributor
55 reviews 55 reviews
47 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed December 18, 2013

i stayed for one night, airport pickup worked great. I had the visa arranged through the hotel also. Visa arrangement was swift but unfortunately the hotel didnt remember that I was arriving with FlyDubai which have their own terminal and the procedures described in the information email was wrong. So there I stood at immigration, not knowing what to do...... More

Was this review helpful? Yes
SkFP-Mgmt, General Manager at Four Points by Sheraton Kuwait, responded to this review

Dear Sir, It was a pleasure having you stay with us and thank you very much for your valuable feedback expressing your concern on various matters and would ask you to accept my sincere apologies for all the shortcomings and the inconvenience your encountered during your stay. We are always happy to receive guest comments as it is only through... More

Hong Kong
Top Contributor
136 reviews 136 reviews
28 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed December 10, 2013 via mobile

Was bumped out of JW Marriott Kuwait 3 hours before my arrival despite having a confirmed reservation. However, Four Points by Sheraton came to the rescue by giving me a room and also promptly producing the visa on arrival at Kuwait Airport. Will only stay at Sheraton Kuwait and Four Points by Sheraton going forward. Forget about JW.

Was this review helpful? Yes
SkFP-Mgmt, General Manager at Four Points by Sheraton Kuwait, responded to this review

Dear Sir, Thank you for your nice review on our website. We are glad to know that you liked your stay and our facilities. It will be our honor to welcome you again and again as a loyal guest at the Four Points by Sheraton Kuwait and reassure you with our service. Regards, Mounir Amer More

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Additional Information about Four Points by Sheraton Kuwait

Also Known As:
4 Points By Sheraton Kuwait
Four Points By Sheraton Kuwait Hotel Kuwait City
Four Points By Sheraton Kuwait Hotel
Four Points Kuwait City
Sheraton Safat
Four Points Safat
Sheraton Kuwait City
Kuwait City Sheraton
Kuwait City Four Points
Four Points By Sheraton Kuwait Kuwait City
Address: Fahd Al Salem Street | Safat 13058, Kuwait City 13060, Kuwait
Location: Kuwait > Kuwait City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Kuwait City
#5 Business Hotel in Kuwait City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Four Points by Sheraton Kuwait 4*
Official Description (provided by the hotel):
Four Points by Sheraton Kuwait is located in the heart of Kuwait offering high standards of service and comfort. The hotel features 160 beautifully presented guest rooms. Settle down to a delicious meal at Asseef Restaurant or kick back with friends at the Lobby Cafe. If you are charged up for a workout, try out our Fitness Center. Whether you come to stay for a meeting or for fun, we make it easy for you. ... more   less 
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