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Crowne Plaza Kuwait City

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Airport Road 55, Kuwait City 81006, Kuwait
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1 room 1 guest
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Crowne Plaza Kuwait City
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381 Reviews from our TripAdvisor Community

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Traveler rating
    228
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
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There are newer reviews for Crowne Plaza Kuwait City
See the most recent reviews
Valdosta, Georgia
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 25, 2013

This hotel is a horseshoe shaped enclosure with an ornately designed foyer with rooms facing inside and outside. I stayed in one of the inside rooms that offered a balcony and being on the 6th floor I was offered a grand view of the foyer. All though my stay was short I’d recommend this to anyone. Mr Jouda and Ms... More 

Was this review helpful? Yes
CrownePlazaKuwait, Director of Front Office Operations at Crowne Plaza Kuwait City, responded to this review

Dear randy53_11, Thank you very much for sharing your valuable feedback here in Tripadvisor. We are always pleased to receive such positive feedback for our collegaues and I can assure you that I will share your appreciation to Jouda and Sunil. We look forward to the opportunity to be of service to you again! Best Regards, Maya Taher Director of... More 

Dubai
Level Contributor
59 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed January 24, 2013 via mobile

Hotel location is excellent if you are traveling on business with short time frame! Service is very good and staff are friendly Construction is annoying while Gym is over crowded. The hotel is expensive compared to other 5 star hotel

Was this review helpful? Yes
CrownePlazaKuwait, Director of Front Office Operations at Crowne Plaza Kuwait City, responded to this review

Dear Tarazikhaled, Thank you very much for your review with regard to your recent stay at Crowne Plaza Kuwait. It gives us great pleasure to hear that we have served you well. We sincerely apologize for the inconvenience that the ongoing construction has caused you. The gym being crowded sometimes may be inevitable due to the hotel’s high occupancy and... More 

Northampton, United Kingdom
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed January 22, 2013

A very nice hotel, good location with great, friendly service. My only tip would be to ask for an outside room as the room I had faced into the hotel. The noise of breakfast set up and evening clear up can be heard as if in the room.

Was this review helpful? Yes
CrownePlazaKuwait, Director of Front Office Operations at Crowne Plaza Kuwait City, responded to this review

Dear NEM03, Thank you very much for your review with regard to your recent stay at Crowne Plaza Kuwait. We truly appreciate it when our valued guest takes time to provide us a very honest feedback. We would like to apologize if the restaurant noise had caused you some inconvenience during your stay. This feedback will be shared to our... More 

Beirut, Lebanon
1 review
5 of 5 stars Reviewed January 10, 2013

I very much enjoy my stay in that wonderful hotel because the service is always excellent and all staff members are highly professional and hospitable! My experience with Crowne is indeed amazing and for all these reasons I am most thankful and grateful to their great service all the time!

Was this review helpful? Yes
CrownePlazaKuwait, Director of Front Office Operations at Crowne Plaza Kuwait City, responded to this review

Dear R S, It gives us great pleasure to read your feedback in tripadvisor regarding your recent stay at Crowne Plaza Kuwait. Your appreciation to all the staff members will be shared to them and we thank you as a team for sparing your valuable time in sharing the excellent service you have received from us. Best Regards, Maya Taher... More 

Jahra
1 review
5 of 5 stars Reviewed January 7, 2013

Good hotel excellent service specially the reception team is excellent Hafeez khan and Abdullah and Abin are very helpful and always Welcome me with smiling face , the hotel is clean and sleep quality is excellent and I love this hotel I have been stayed here more than 25 times, and this hotel never made me disappointed. This is my... More 

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CrownePlazaKuwait, Director of Front Office Operations at Crowne Plaza Kuwait City, responded to this review

Dear Talal A, Thank you very much for sharing your valuable feedback here in Tripadvisor. It gives us great pleasure to receive such positive feedback for our colleagues and that you treat Crowne Plaza Kuwait as your second home. Rest assured that your appreciation will be shared with Mr. Hafeez, Abdullah and Abin. Thank you for your continuous loyalty to... More 

Oxford
Level Contributor
62 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed January 2, 2013

I stayed here for 10 days on business, giving a series of presentations which required a fair bit of organisation. The hotel staff worked very hard (and cheerfully) to ensure everything was set up each day for the constantly varying numbers of attendees, and made sure projectors and sound system worked in the various venues. As a place to stay,... More 

Was this review helpful? Yes
CrownePlazaKuwait, Director of Front Office Operations at Crowne Plaza Kuwait City, responded to this review

Dear Gerbilator, Thank you very much for your review with regard to your recent stay at Crowne Plaza Kuwait. We truly appreciate it when our valued guest takes time to provide us a very honest feedback. We are also pleased to hear from you the positive feedbacks you have given with regard to the service you have received from the... More 

Dubai, United Arab Emirates
1 review
1 of 5 stars Reviewed December 27, 2012

I stayed in Crown Plaza, Kuwait for 1 week and had terrible experience there. There is absolutely no value for money on any aspects. The entire hotel smells and there is heavy smoking everywhere. No staff were courteous or even showed semblance of professionalism. As this is the first trip to Kuwait, I don't know whether such hospitality level are... More 

Was this review helpful? Yes
CrownePlazaKuwait, Director of Front Office Operations at Crowne Plaza Kuwait City, responded to this review

Dear Traveller1, Thank you very much for your recent review regarding your stay at the Crowne Plaza Hotel Kuwait. We truly appreciate it when our valued guest takes time to provide us with honest feedback about our services. I sincerely apologize for the inconvenience caused while visiting one of our restaurants. We always appreciate the candid feedback we received and... More 

Larnaca
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 23, 2012

I am a regular visitor to Crowne Plaza Kuwait and always feel that I return to a home away from home. Mr Hafez Khan, MeAnn, Elena and all the other personnel apart from being very friendly and hospitable and ensure that I have an excellent stay The room, the restaurants, the conference facilities are in tip top condition and service... More 

Was this review helpful? Yes
CrownePlazaKuwait, Director of Front Office Operations at Crowne Plaza Kuwait City, responded to this review

Dear George P, Thank you very much for sharing your valuable feedback here in Tripadvisor. We are always pleased to receive such positive feedback for our collegaues and I can assure you that I will share your appreciation to Hafeez, Me-Ann and Elena. George P, we look forward to the opportunity to be of service to you! Best Regards, Maya... More 

Mumbai (Bombay), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 15, 2012

Good hotel with close proximity to airport. Grand Lobby and helpful staff. Miss Jouda at the check-in counter was very helpful with hotel information and the facilities. Good choices of restaurents within the hotel.. overall good experience. :-)

Was this review helpful? Yes 1
CrownePlazaKuwait, Director of Front Office Operations at Crowne Plaza Kuwait City, responded to this review

Dear Amol747, Thank you very much for sharing your recent experience with us here in Tripadvisor. It's always our pleasure to receive such wonderful comments about our colleagues in particular Jouda for making your stay a better one. I can assure you that your comments will be shared with Jouda and the rest of our team and it will serve... More 

Lusby, MD
Level Contributor
87 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed December 13, 2012

As a woman traveling to Kuwait for the first time, the Crowne Plaza was my first introduction to the area. After a speedy check in, Elena gave me a brief overview of the hotel noting the restaurants, breakfast, and the lounge. Then she escorted me to my room, specifically catered to women, very lovely by the way. Room was very... More 

Was this review helpful? Yes
CrownePlazaKuwait, Director of Front Office Operations at Crowne Plaza Kuwait City, responded to this review

Dear Rainy64, Thank you very much for your comments with regardsto your stay with us. We greatly appreciate you taking the time to let us know of your experience and your appreciation towards our colleagues. It is always our goal to deliver great and excellent service to all our guests and we hope to welcome you once again here at... More 

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