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Crowne Plaza Kuwait City

5.0 of 5 P.O. BOX 18544 | Airport Road 55, Kuwait City 81006, Kuwait
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Crowne Plaza Kuwait City
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Crowne Plaza Kuwait City
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313 reviews from our community

Traveler rating
    178
    106
    15
    5
    9
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14
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249
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Crowne Plaza Kuwait City
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Dubai
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 28, 2014

Since my last review, many rooms in the hotel have received a good facelift and it gives a much better feel, which was needed to stay on top. The staff in the hotel are the ones who still inspire me to stay here during my trips to Kuwait. Great work. Keep it up. Due to high occupancy rates recently, it... More 

Was this review helpful? Yes
crowneplazakw, Public Relations Manager at Crowne Plaza Kuwait City, responded to this review

Dear Valued Guest, Thank you for your valuable feedback. We are extremely happy to know that you had a wonderful stay with us. Thank you for mentioning the facilities of the hotel and also recognizing the good work of our colleagues. We always try our very to best to accommodate our guests irrespective of the reservation notice time. We are... More 

San Francisco, California
Top Contributor
53 reviews 53 reviews
40 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed November 9, 2014

I stayed at the hotel on business for several months and was extremely comfortable. The rooms are up to the typical Crowne Plaza high standard: spacious, comfortable bedding, multiple TV channels, large bathrooms and a nice desk area to work. However, what makes the hotel excellent for business is that it goes above and beyond the norm and excels in... More 

Was this review helpful? Yes 3
crowneplazakw, Public Relations Manager at Crowne Plaza Kuwait City, responded to this review

Dear Valued Guest, Thank you for the wonderful review. We are extremely delighted to know that you had a wonderful experience staying with us. We take pride in providing the best standards and exceeding guest expectations. We thank you for mentioning the facilities in the hotel such as the Room, Fitness Center and the Restaurants. Will certainly pass on the... More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 23, 2014

The administration insisted on moving my stay outside Crowne Plaza hotel to another lower ranked hotel, under the subject of keeping available rooms for other guests. Regardless the disturbances they caused to us, I accepted that unpleasant move, with upsetting packing and unpacking of my properties, showing them my good appreciation. Although I didn't receive even a letter of apology... More 

Was this review helpful? Yes 3
crowneplazakw, Public Relations Manager at Crowne Plaza Kuwait City, responded to this review

Dear Valued Guest, At the very outset we would like to thank you for taking the time to write your review. Your feedback is very important to us and we always take the opportunity to use it in order to improve. We sincerely apologize for all the discomfort caused to you starting from moving to different hotel, packing - unpacking... More 

Butgenbach, Belgium
Contributor
19 reviews 19 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 15, 2014

A perfect 5 star hotel. They have all you need a big outdoor pool area as well as a big gym. There are different restaurants and the breakfast doesn't leave any wish open. Rooms facing the looby can be very noisy, ask for a room facing the outside of the hotel. I also missed a laundry overnight service, which should... More 

Was this review helpful? Yes 2
crowneplazakw, Public Relations Manager at Crowne Plaza Kuwait City, responded to this review

Dear valued guest, Thank you for your feedback. We are delighted that you have enjoyed your stay at Crowne Plaza. We thank you for mentioning the different facilities in the hotel.Yes we do have overnight laundry service however, We apologize for missing the overnight laundry. we informed the same to the respective departments and ensure you that we will enhance... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed October 6, 2014

From the reception staff to drivers, room service, restaurant waiters. All have shown professionalism, hospitality. The food was great. Special thanks for the upgrade of my room which was great making my stay at night very convenient. Only one thing. The rates are quite high in comparison to other hotels of the same standards in The United Arab Emirates, Bahrain... More 

Was this review helpful? Yes 2
crowneplazakw, Public Relations Manager at Crowne Plaza Kuwait City, responded to this review

Dear Valued Guest, Thank you for the feedback about your stay with us. We are delighted that you had a wonderful stay with us. Thank you for recognizing our colleagues, will inform the respective departments about your feedback. Our pricing is comparable to similar properties in the area, we feel we provide good value given our location close to the... More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 23, 2014

Just a few minutes from the Airport. Good service and pleasant staff. Rooms are extremely comfortable ,clean and beautiful. Good choice of restaurants located within the hotel, the food too is excellent. Ambiance is great and has a touch of everything.

Was this review helpful? Yes 2
crowneplazakw, Public Relations Manager at Crowne Plaza Kuwait City, responded to this review

Dear Valued Guest, Thank you for the wonderful review. We are delighted that you had an excellent stay with us. Thank you for mentioning the service and staff attitude. We take pride in providing the best service to our guests. We look forward to welcoming you back again. regards, Crowne Plaza Kuwait More 

Kuwait, Al Kuwayt, Kuwait
Top Contributor
158 reviews 158 reviews
18 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed September 21, 2014

This hotel is centrally located in Kuwait. This is a good hotel to stay & eat. It is located near to the busy area of Kuwait called Farwaniya. It is also close to the airport. There are plenty of restaurants located in this hotel, where you get variety of veg & non veg food items. Quality of good, service &... More 

Was this review helpful? Yes
crowneplazakw, Public Relations Manager at Crowne Plaza Kuwait City, responded to this review

Dear Valued Guest, Thank you for sharing your valuable feedback.We are glad that you were happy with our hotel services. Thank you for mentioning the facilities of the hotel, we take pride in providing the best service to our guests. We look forward to welcoming you back again soon. regards, Crowne Plaza Kuwait More 

Geraardsbergen, Belgium
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 16, 2014

The location near the airport is good for some but may be a disadvantage for others. As you enter the hotel the wide open space is inviting, especially if you don't plan to go out much during the hot summer. Rooms are very comfortable and there is a good choice in restaurants. The non-alcoholic Bud in the minibar could not... More 

Was this review helpful? Yes
crowneplazakw, Public Relations Manager at Crowne Plaza Kuwait City, responded to this review

Dear Valued Guest, Thank you for sharing your valuable feedback.We are glad that you were happy with our hotel services. Thank you for mentioning the courtesy of our colleagues, we take pride in providing the best service to our guests. looking forward to welcoming you back again. regards, Crowne Plaza Kuwait More 

Kuwait City, Kuwait
1 review
5 of 5 stars Reviewed September 7, 2014

Excellent for families and couples, warm and delicate. we spent one night and we used the hotel restaurants, my kids had enjoyed the swimming pool. Life guards are very professional and helpful. I recommend this hotel to all.

Was this review helpful? Yes
crowneplazakw, Public Relations Manager at Crowne Plaza Kuwait City, responded to this review

Dear Valued Guest, Thank you for the wonderful review about your stay at Crowne Plaza Kuwait.We are glad that you were happy with our restaurant and leisure facilities. we look forward to welcoming you back again. Our kindest regards, Crowne Plaza Kuwait More 

Manassas, Virginia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 1, 2014

Well, I'm back in Kuwait city and back at the Crown Plaza for a week long work trip. I have to give the Crown Plaza kudos for making my stay comfortable and restful. Coming to Kuwait is not always an easy assignment due to the distance that one has to travel and, of course, the weather. Nevertheless, at the end... More 

Was this review helpful? Yes
crowneplazakw, Public Relations Manager at Crowne Plaza Kuwait City, responded to this review

Dear Valued Guest, Thank you for the wonderful review about your stay at Crowne Plaza Kuwait. We always take pride in making our guests feel and at home and provide them with maximum comfort. we look forward to welcoming you back again soon. regards, Crowne Plaza Kuwait More 

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Additional Information about Crowne Plaza Kuwait City

Address: P.O. BOX 18544 | Airport Road 55, Kuwait City 81006, Kuwait
Phone Number:
Location: Kuwait > Kuwait City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Crowne Plaza Kuwait City 5*
Number of rooms: 300
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Also Known As:
Crowne Plaza Hotel Kuwait City
Crowne Plaza Kuwait City
Hotel Style:
#3 Family Hotel in Kuwait City
#5 Business Hotel in Kuwait City
#11 Luxury Hotel in Kuwait City

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