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All 63 Kuwait City hotels

Jumeirah Messilah Beach Hotel & Spa

5.0 of 5 Hotel   |   Al Ta'awun Street | Messilah, Kuwait City, Kuwait
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Jumeirah Messilah Beach Hotel & Spa
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77%
Ranked #16 of 63 hotels in Kuwait City
A recent review
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35 people have reviewed this hotel

Traveler rating
    18
    9
    5
    2
    1
See reviews for
7
5
1
15
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Senior Contributor
45 reviews 45 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Fantastic in all respects and great value for money. The service and customer care were excellent. The setting inside the austere outside is just exceptional. Mr room had only a bath...the design is bad as when you use a shower the water is drained in channels around the bath to fall on the floorvat two points. Pity ! The floor... More

Was this review helpful? Yes
JMichaelNilsen, Business Excellence Manager at Jumeirah Messilah Beach Hotel & Spa, responded to this review

Dear Guest, Thank you for your excellent feedback from your recent stay at the Jumeirah Messilah Beach Hotel and Spa. I am delighted to hear you enjoyed your stay with us, it is always a pleasure to learn that we are delivering the high level of customer service that Jumeirah is renowned for. I appreciate your comments on experience with... More

Kuwait
Contributor
11 reviews 11 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We stayed for 2 nights during last week of march,2014. The property standards are less then 2 star. The worst experience was their 'Garden cafe' restaurant, where the staff is rude, hardly trained and the overall condition was very unhygienic. The waiters didn't bother cleaning the table or remove the used plates. Upon escalation to their F&B director he hardly... More

Was this review helpful? Yes
JMichaelNilsen, Business Excellence Manager at Jumeirah Messilah Beach Hotel & Spa, responded to this review

Dear Guest Thank you very much for your comments posted on the Tripadvisor. We are sorry we did not have the opportunity to discuss all your concerns during your stay. As a company we greatly value our guests feedback as we constantly strive to maintain the highest level of service at all the times. We were therefore concerned to read... More

Kuwait
Top Contributor
50 reviews 50 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As residents of Kuwait, we just wanted to try one of the hotels for one night. This hotel is recently opened after long time of complete building design and new managemen. From the outside, the hotel looks great and inside it has a huge lobby. The most amazing thing was the garden with the attached swimming pools and fountains. It... More

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JMichaelNilsen, Business Excellence Manager at Jumeirah Messilah Beach Hotel & Spa, responded to this review

Dear Guest, Thank you for your excellent comments regarding your recent stay with our hotel. We were very pleased to read that your recent stay at Jumeirah Messilah Beach Hotel was a comfortable one. Our team works really hard at delivering the high level of guest service that Jumeirah is renowned for, and it is always rewarding to know when... More

Bakewell, England
Contributor
12 reviews 12 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Jumeirah's customer service started at Kuwait Airport, we were met by a staff member who whisked us through passport control, customs and sorted our visa's out. A short car journey to the hotel where we were met with a refreshing fruit juice and given our rooms (even though it was only 9.00am). My room was on the fifth floor overlooking... More

Was this review helpful? Yes 1
JMichaelNilsen, Business Excellence Manager at Jumeirah Messilah Beach Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your review about our hotel on Tripadvisor. We were really happy to read that you enjoyed your stay with us and experienced the memorable guest experience that is – “The Stay Different” Promise. All our colleagues are committed to ensuring that the guests are well taken care of and enjoy... More

Carencro, Louisiana
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 10, 2014

We just left Kuwait and booked Jumeirah on 3/1. Very pleased once again with this hotel. We are often quick to complain, but never compliment. This hotel is absolutely beautiful from the inside all the way to the perfectly manicured gardens outside. The views are breathtaking. I feel very secure inside this hotel, with all the staff around. Valet is... More

Was this review helpful? Yes 1
JMichaelNilsen, Business Excellence Manager at Jumeirah Messilah Beach Hotel & Spa, responded to this review

Dear Guest, Thank you so much for your kindness and sharing your review of our hotel on Tripadvisor. We were really happy to welcome you to our hotel and offer you our hospitality. The fact that we could meet your expectations and provide you with the best that Jumeirah is renowned for – itself is a reward for us. We... More

Edmonton
Top Contributor
59 reviews 59 reviews
20 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed March 10, 2014

My wife and I stayed at the Jumeirah Beach Hotel March 2-6. Overall the stay was excellent. The staff make every effort to be friendly and helpful. The pools and outside area are very beautiful (the pool is heated the perfect temperature). The gym is very nice and the trainers very friendly. I didn't use the tennis courts but they... More

Was this review helpful? Yes
JMichaelNilsen, Business Excellence Manager at Jumeirah Messilah Beach Hotel & Spa, responded to this review

Dear Guest, Many thanks for taking the time to write a review about our hotel. Your encouraging compliments are certainly appreciated and will be passed on to our staff to let them know that their efforts do not go unnoticed by our guests. We take enormous pride in our service and facilities, and it is always rewarding to know when... More

Dubai, United Arab Emirates
Top Contributor
74 reviews 74 reviews
26 hotel reviews
97 helpful votes 97 helpful votes
5 of 5 stars Reviewed February 10, 2014

I have stayed in the majority of the hotels in Kuwait, and this hotel wins the prize, in terms of location, comfort and service. the one caveat I found is their lighting system in the room, which responds to movement (it gets really annoying at night when going to the loo). Otherwise, two thumbs up.

Was this review helpful? Yes
JMichaelNilsen, Business Excellence Manager at Jumeirah Messilah Beach Hotel & Spa, responded to this review

Dear Guest, Thank you for your excellent feedback from your recent stay at the Jumeirah Messilah Beach Hotel and Spa. I am delighted to hear you enjoyed your stay with in this very busy period. It is always a pleasure to learn that we are delivering the high level of customer service that Jumeirah is renowned for and the fact... More

Mumbai (Bombay), India
Senior Contributor
36 reviews 36 reviews
32 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed February 6, 2014

Amazing! From check in to check out everything is just perfect. Rooms are spacious and with all the facility one would expect. Coffee machine was a surprise. Breakfast spread is again excellent with courteous staff. One call walk towards sea from the restaurant for a beautiful picturesque view of the sea and city. Well built walk way. Spa, gym, lobby... More

Was this review helpful? Yes 1
JMichaelNilsen, Business Excellence Manager at Jumeirah Messilah Beach Hotel & Spa, responded to this review

Dear Mr. Vyas, Thank you for taking the time to share your review about our hotel on Tripadvisor. We were really happy to read that you enjoyed your stay with us and experienced the memorable guest experience that is – “The Stay Different” Promise. I am pleased with your recognition of the breakfast buffet as well as the picturesque scenery... More

Caracas, Venezuela
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed January 22, 2014

Wonderful hotel with beautiful rooms,beautiful lobby,Excellent Restaurant and great staff. The restaurant is great. All the staff in room was excellent..I was there invited for the Second Humanitarian Conference for Syria.

Was this review helpful? Yes
JMichaelNilsen, Business Excellence Manager at Jumeirah Messilah Beach Hotel & Spa, responded to this review

Dear Guest, We are very thankful to you for writing a review about our hotel on Tripadvisor. We were privileged to host the Second Humanitarian Conference for Syria and are glad that we were able to meet your expectations. We have shared your beautiful comments with the entire team and we are thankful for them. All of us at Jumeirah... More

channel islands
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 21, 2014

This was my 2nd time at the Jumeirah Messilah hotel and the first time since their hard opening. In short there is little reason to stay anywhere else. The staff are excellent as is the food, the gym and the whole hotel. I have stayed in the same type of room each time but on this visit I had a... More

Was this review helpful? Yes
JMichaelNilsen, Business Excellence Manager at Jumeirah Messilah Beach Hotel & Spa, responded to this review

Dear Mr. Lambotte, Thank you so much taking the time to share your review about our hotel on Tripadvisor. We were delighted to welcome you back to the hotel and offer you our hospitality. It is always nice to read such lovely things about our hotel and colleagues. All of our guests are important to us and we take joy... More

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Additional Information about Jumeirah Messilah Beach Hotel & Spa

Also Known As:
Jumeirah Messilah Beach Hotel & Spa Kuwait/Kuwait City
Address: Al Ta'awun Street | Messilah, Kuwait City, Kuwait
Phone Number:
Location: Kuwait > Kuwait City
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 On the Beach Hotel in Kuwait City
#16 Luxury Hotel in Kuwait City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Jumeirah Messilah Beach Hotel & Spa 5*
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