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The Diplomat Radisson Blu Hotel, Residence & Spa

#13 of 117 Hotels in Manama
Certificate of Excellence
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Building 59, Road 1701, Block 317 | Diplomatic Area, Manama 5243, Bahrain
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The Diplomat Radisson Blu Hotel, Residence & Spa
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The Diplomat Radisson Blu Hotel, Residence & Spa
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312 reviews from our community

Traveler rating
    122
    118
    49
    13
    10
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34
37
47
167
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
1 of 5 stars Reviewed 2 days ago NEW

This is my second stay at this hotel,same bad service never improved from last time, very inefficient staff, poor and late services, weak Internet and can't get in hold of any person In charge . Duty manager will not respond on time. NEVER AGAIN AT THIS HOTEL.

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Top Contributor
143 reviews 143 reviews
92 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

From the lobby to the four elevators that run quickly, to the many restaurants and super nice staff, it is a good place to stay. I didn't try the workout facility or pool, rained most of the two days. The front desk is very easy to work with. Laundry is expensive if done in a rush however it is done... More 

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Greenville, South Carolina
Top Contributor
64 reviews 64 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This is a mixed review as while the hotel rooms and area are reasonable and the hotel amenities fairly good, the disinterest of the wait staff in serving may need some managers attention. Overall, I could have rated it very good - IF the bar and wait staff kept up with rest of the place. Going to the pool side... More 

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GM-RDBlu, General Manager at The Diplomat Radisson Blu Hotel, Residence & Spa, responded to this review

Dear Stan, We always appreciate hearing from our guests. I am pleased that overall you had enjoyed the facilities at the hotel. I will be taking your comments on board about the service and work along with the team to improve. I hope to be able to welcome you back to the hotel in person when next your travels bring... More 

Jeddah, Saudi Arabia
Top Contributor
131 reviews 131 reviews
31 hotel reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

What I liked most about this hotel was the spacious rooms and bathrooms; whilst the decor is no different from any generic hotel, we liked the fact that the rooms were a little larger than some. I was disappointed at check-in at being asked if we'd accept a twin room - when we'd specifically requested a double on booking. This... More 

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GM-RDBlu, General Manager at The Diplomat Radisson Blu Hotel, Residence & Spa, responded to this review

Dear UKbadiabranca, Thank you for taking the time on commenting on trip advisor about your recent stay at the hotel. We take the feedback from your review in order to fine tune our services. I must apologize for the reaction during your check in and the subsequent attempt to take the minibar items away. I will ensure that the relevant... More 

Noosa,
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

We had dinner at Traders vic. It was raining. 4 staff assigned for welcome duties just stood there smoking and not helping us. At the rest. They could not find our reservation and then told us in an accusing tone that we did not have one. When they finally found it , no appology , simply started talking to the... More 

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GM-RDBlu, General Manager at The Diplomat Radisson Blu Hotel, Residence & Spa, responded to this review

Dear Robvonbar, Thank you for taking the time on commenting on trip advisor. I am not certain whether your experience was the Diplomat Radisson Blu Hotel as we do not have a Traders Vic restaurant. However please contact me in person if your stay was indeed at our hotel to get a few more details. I may be contacted on... More 

Pretoria, South Africa
Top Contributor
100 reviews 100 reviews
27 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My weekend stay was very relaxing, the pool area is very comfortable. The hotel offers a brunch on Fridays from 12 - 4 PM that is very popular. Cost 26 BHD for buffet and bar. I did not try any of the restaurants as there is several coffee shops (Starbucks, Caribou, Cinnabon) and restaurants (Chili's) a few blocks away. Very... More 

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GM-RDBlu, General Manager at The Diplomat Radisson Blu Hotel, Residence & Spa, responded to this review

Dear Devilliers, Thank you for taking the time on commenting on trip advisor on your recent stay at the hotel. I am please to see that overall you had an enjoyable stay. Having read your comments I have seen that you found our staff not so friendly something that on most cases is positively recognized. I will be working on... More 

1 review
1 of 5 stars Reviewed 1 week ago

When I arrived with my children to the hotel my two bedroom apartment wasn't ready. And when I got it Two bathrooms in my apartment were not working and the apartment smelled really bad from smoking. When I complained to the manager nothing was done. I couldn't leave because it was late. I couldn't sleep from the smell.

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GM-RDBlu, General Manager at The Diplomat Radisson Blu Hotel, Residence & Spa, responded to this review

Dear Al Najla, Thank you for taking the time on responding on trip advisor on your recent stay. I am disappointed that you were allocated a room that was smelling of smoke from the previous occupant. Please accept my apologies for this and hope that you would have contacted the reception to effect a room change. Kindly contact me on... More 

Ireland
Senior Contributor
41 reviews 41 reviews
30 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

Spent 2 nights here for business. The hotel lobby is very open and spacious and impressive when decorated. Hotel is functional, not particularly special. Location is in the centre of the CBD, which suited my purpose, but would not be great for a leisure holiday. I found the staff were unhelpful- on my arrival, I needed local currency and asked... More 

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GM-RDBlu, General Manager at The Diplomat Radisson Blu Hotel, Residence & Spa, responded to this review

Dear whisper_6, Thank you for taking the time on commenting on trip advisor about your stay at the Hotel back in December 2014. Although considerable time has passed since you stayed at the hotel I have discussed all the points raised with the team. As part of our commitment to always improve our service we aim to make constant alterations... More 

London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Check in was smooth , though they gave us a non-smocking room in which someone had obviously been smocking , quickly they brought in a machine and I was promised if the smell didn't go away in 30 min they would change our room . Rooms are comfortable I would give them a rating of good , but what really... More 

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GM-RDBlu, General Manager at The Diplomat Radisson Blu Hotel, Residence & Spa, responded to this review

Dear MCM19, Thank you for taking the time on commenting on trip advisor about your recent stay at the Diplomat Radisson Blu Hotel, Residence & Spa. We are very pleased to see the positive attitude and friendly approach of our staff coming through their service delivery. I look forward welcoming you and the family back to the Hotel in the... More 

Riyadh, Saudi Arabia
Top Contributor
77 reviews 77 reviews
33 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I stay there quite a lot and the welcome is always good, breakfast choices excellent and gym facilities good. Good restaurant choice although a bit expensive. I always find the staff helpful and polite too. Rooms are a good size and well equipped and although it is big as a hotel it never seems to be too crowded.

Was this review helpful? Yes
GM-RDBlu, General Manager at The Diplomat Radisson Blu Hotel, Residence & Spa, responded to this review

Dear Discerning wanderer, It is a pleasure to read your recent review on trip advisor about your experience at the Diplomat Radisson Blu Hotel, Residence & Spa. I will pass your positive comments to the team who will indeed be very pleased to be acknowledged for their hard work. I am looking forward welcoming you back to the Hotel in... More 

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