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The Westin Bahrain City Centre

5.0 of 5 Sheikh Khalifa Bin Salman Highway, Manama, Bahrain (Formerly Grand & Ixir Hotel Bahrain City Centre)
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The Westin Bahrain City Centre
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The Westin Bahrain City Centre
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268 reviews from our community

Traveler rating
    148
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    25
    14
    10
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
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There are newer reviews for The Westin Bahrain City Centre
See the most recent reviews
New York City, New York
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 22, 2013

This hotel is very conveniently located and the staff are fine. My room was very tiny (smaller than The Diplomat, Sofitel, Elite Grand, Crown Plaza, Gulf Hotel, etc). I couldn't actually find the minibar, because it was so discreet. I didn't know it was there until housekeeping came to check it. The glass bathroom was amazing, but offered no privacy,... More 

Was this review helpful? Yes 1
KGIHBCC, General Manager at The Westin Bahrain City Centre, responded to this review

Dear Guest, We sincerely thank you for the review of your stay with us in August. I am pleased to hear that you enjoyed the quality of your room and bathroom. All of our bathrooms are equipped with Smart Glass Technology, which causes the glass to frost with a switch of a button, giving you privacy when needed. With a... More 

Mumbai, Maharashtra, India
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed January 19, 2013

If there's one place that made me feel like a princess, it would be this. If there's a day I would like to live again it was this. Kempinski Grand and Ixir Hotel maybe a difficult name to pronounce, but it sure is an easy place to live. With great room, food and service, how can one simply complain? Kempinski... More 

Was this review helpful? Yes
KGIHBCC, General Manager at The Westin Bahrain City Centre, responded to this review

Dear Guest, We sincerely thank you for the kind review of your stay with us in February. I am delighted to hear that you had an exceptional experience with us, and will happily share your comments with all of our team members. We hope to have the privilege of welcoming you back at our hotel soon. Yours sincerely, Puneet Singh... More 

Baxter, Tennessee
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed January 13, 2013

Excellent all round and a great break from Saudi Arabia. From the drive in to the drive out every member of staff is very friendly and professional. As others say it is attached to the large City Center Mall with great shopping, many restaurants, and movies on your doorstep. The rooms are quite wonderfully unique with a plate glass see... More 

Was this review helpful? Yes
KGIHBCC, General Manager at The Westin Bahrain City Centre, responded to this review

Dear Guest, We sincerely thank you for the kind review of your stay with us in December. I am pleased to hear that you enjoyed your experience with us. From the infrastructure built to ensure peace and quiet to the small details like the comfort of our beds and our bathroom walls equipped with SmartGlass technology, we aim to provide... More 

Riyadh, Saudi Arabia
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed January 9, 2013

Excellent service, in every aspect and detail. Brilliant location( in the nicest mall in Bahrain), rooms, beds, staff, breakfast. Couldn't fault. Highly recommend this hotel to travelers. Beauty within.

Was this review helpful? Yes
KGIHBCC, General Manager at The Westin Bahrain City Centre, responded to this review

Dear Guest, Thank you for sharing the generous review of your stay with us. We aim to provide the highest standards of service throughout our hotel, and provide extensive training to all of our staff to ensure that these standards are met. Our overarching goal is to provide our guests with exceptional experiences, and I am delighted to hear that... More 

Sarasota, FL
Top Contributor
79 reviews 79 reviews
13 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed January 6, 2013

We stayed at the Kempenski Grand hotel which is attached to the City Center mall. The mall is one of the nicest in the region, with a water park, great shopping and dining, plus the movie theater. If you plan on visiting Bahrain to do some shopping, or for your kids to enjoy the entertainment facilities, then this is a... More 

Was this review helpful? Yes
KGIHBCC, General Manager at The Westin Bahrain City Centre, responded to this review

Dear Guest, We sincerely thank you for the positive review of your stay with us in December. I am delighted to hear that you enjoyed our connection to Bahrain City Centre mall. With 340 retail outlets and numerous entertainment facilities, the mall is a great, convenient destination for our guests. After a day of shopping, many of our guests like... More 

Dubai
Top Contributor
72 reviews 72 reviews
15 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed January 6, 2013

Excellent room's, the service is very good, the location is the best where you can go into the mall from the lobby it self. The value you will oay worth the stay. Its one of the best hotels in town that i have visited. The taxi's in Bahrain are very expensive.

Was this review helpful? Yes
KGIHBCC, General Manager at The Westin Bahrain City Centre, responded to this review

Dear Guest, We sincerely thank you for the positive review of your stay with us. I am delighted to hear that you enjoyed your stay with us, and were satisfied with our location and services. We continuously strive to provide our guests with new and exciting offerings, such as our new Arabic restaurant, Baharat, to open on 9th January. We... More 

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 31, 2012

First the location is perfect, plus the mall entrance from the lobby made it easy to go back and forth from the hotel and the mall. Second the rooms where big, which I really enjoyed. So overall I would come back again for sure, definitely

Was this review helpful? Yes
KGIHBCC, General Manager at The Westin Bahrain City Centre, responded to this review

Dear Guest, Thank you for the kind review of your stay with us. I am delighted that you enjoyed our connection to Bahrain City Centre, as well as our spacious rooms. We continuously strive to provide our guests with exceptional services, and appreciate your positive feedback. We look forward to welcoming you back at our hotel soon. Yours sincerely, Puneet... More 

Dubai, United Arab Emirates
Senior Contributor
29 reviews 29 reviews
25 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed December 28, 2012

Stayed briefly last month, excellent hotel with very nice facilities. Rooms are large and well appointed. Excellent service from all of the staff throughout. A really high standard in the meeting facilities, easy to book and very well looked after by the team. It's still pretty new and not the easiest location to get to so there is little passing... More 

Was this review helpful? Yes
KGIHBCC, General Manager at The Westin Bahrain City Centre, responded to this review

Dear Guest, We sincerely thank you for your generous review of your stay with us in November. I am pleased to hear that you enjoyed our leisure and business facilities and our first-class services. We ensure that all of our staff receive comprehensive training to provide our guests with the best service, as per Kempinski’s standards. We hope to have... More 

Hartlepool, United Kingdom
Top Contributor
132 reviews 132 reviews
25 hotel reviews
167 helpful votes 167 helpful votes
2 of 5 stars Reviewed December 16, 2012

Yesterday I took my girl for ' high tea " I booked for 3 pm and when seated I was told 10 to 15 minutes it would take ( I couldn't understand as nothing is cooked ). 45 minutes later it came. The t spoon fronts directly onto the City Mall and with squawking children about the ambience was zero.... More 

Was this review helpful? Yes 1
KGIHBCC, General Manager at The Westin Bahrain City Centre, responded to this review

Dear Guest, I would like to personally thank you for your comments. I understand your disappointment with our service at T-Spoon, and appreciate your constructive feedback. Let me assure you that this is not the standard of service that we aim to provide. After conducting an internal inquiry we found the reason for the delayed service. This was due to... More 

Durban
Top Contributor
79 reviews 79 reviews
33 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed December 16, 2012

Third stay at this hotel which is very conveniently located as it is situated next to a large Shoping centre. even what was more convenient was that the business conference was at the same hotel. The service was tops and the staff very obliging and quick with service. although a relatively new hotel , some basic maintenance issues need to... More 

Was this review helpful? Yes
KGIHBCC, General Manager at The Westin Bahrain City Centre, responded to this review

Dear Guest, We sincerely thank you for the positive review of your stay with us in November. I am delighted to hear that you have continued to stay with us, and that you are satisfied with our location and services. We appreciate your constructive feedback regarding the maintenance issues you addressed, and can assure you that we have followed up... More 

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Additional Information about The Westin Bahrain City Centre

Address: Sheikh Khalifa Bin Salman Highway, Manama, Bahrain (Formerly Grand & Ixir Hotel Bahrain City Centre)
Location: Bahrain > Manama
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Westin Bahrain City Centre 5*
Number of rooms: 200
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Also Known As:
Kempinski Grand And Ixir Hotel Bahrain City Centre
The Westin Bahrain City Centre Manama
Hotel Style:
#5 Business Hotel in Manama
#7 Spa Hotel in Manama
#15 Luxury Hotel in Manama

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