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All 115 Manama hotels

The Westin Bahrain City Centre

5.0 of 5 Hotel   |   Sheikh Khalifa Bin Salman Highway, Manama, Bahrain (Formerly Grand & Ixir Hotel Bahrain City Centre)
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83%
Ranked #10 of 115 hotels in Manama
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
DerekG-TX Dhahran, Saudi Arabia
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  • Reviews (245)
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  • Room tips (59)
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245 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
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English first
Dhahran, Saudi Arabia
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

The Westin assumed ownership of this location on July 1, 2014 and have done a good integrating the property with the Westin brand. The lobby is welcoming and free valet parking for guests is a nice plus, especially considering the location and integration with the Bahrain City Center mall. The lobby is welcoming and service and the overall facility is... More

Was this review helpful? Yes
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very nice rooms, top quality service, quick check-in and check out. Everything you'd expect from a five star hotel. Food was great, bed was very comfortable, room was large. Nice valet parking, close to the mall to eat out. A good option for business. I can't comment on value as I didn't pay. Breakfast was top notch.

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Dhahran, Saudi Arabia
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Love staying at this hotel. Staff is very accommodating. We arrived at 10 a.m. on a Friday and were given a room even though check in is at 2 p.m. The day we left, they let us stay in the room until 1pm. We will definitely miss Kempinski and the great service afforded to us.

Was this review helpful? Yes 1
Al Khobar, Saudi Arabia
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My stay was very short in term but made a very big mark in any hotel i've visited before definitely i would recommend this fine hotel for every traveler i meet very clean an excellent location with professional an welcoming staff

Was this review helpful? Yes 2
KGIHBC C, General Manager at The Westin Bahrain City Centre, responded to this review

Dear Alsufyani We thank you for taking the time to write such a wonderful review of your recent stay with us. I’m delighted to hear that you had an enjoyable stay with us. I’m glad to learn that you liked our central location, the hotel and the service provided by our experienced hoteliers. Our aim is to provide outstanding service... More

Saudi Arabia
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A good two day stay in the Hotel. Being attached to the most popular mall in bahrain is a great advantage. the course i was taking was also in the hotel adding to the convenience. The breakfast & lunch buffet were great!!

Was this review helpful? Yes 1
KGIHBC C, General Manager at The Westin Bahrain City Centre, responded to this review

Dear RelaxedArab Thank you for taking the time to write such a nice review of your recent stay with us. I’m glad to hear that you had a pleasant stay with us and you enjoyed the direct connection to the mall, Bahrain’s largest entertainment destination. I’m delighted to learn that you enjoyed our breakfast and lunch offerings. We aim to... More

Melbourne
Top Contributor
52 reviews 52 reviews
32 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed June 22, 2014

A brief stay for a business trip. Check-in was smooth and professional, notwithstanding the late hour. Room design and layout is one of the best I have experienced in the region, with the room curving good, with a spacious sleeping area and a self-contained bathroom and separate toilet. I had booked a lounge access room and this provided a great... More

Was this review helpful? Yes 1
KGIHBC C, General Manager at The Westin Bahrain City Centre, responded to this review

Dear Yarro Thank you for writing such a positive review of your recent stay with us. I’m glad to hear that you appreciated our modern, elegant rooms and bathrooms. It’s also great to hear that you enjoyed the Grand Lounge access with its all day complimentary food and beverage service and wi-fi. From our bars, both Mezzanine Lounge and Bizarre... More

Contributor
13 reviews 13 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed June 19, 2014

I spent 3 nights in the hotel , I selected the hotel due of the location attached to city center mall. Honestly since I arrived to the hotel grand building I found very warm welcome from every member in the entrance or reception desk . The room very clean and you feel comfortable facing the front side of the hotel.... More

Was this review helpful? Yes 1
KGIHBC C, General Manager at The Westin Bahrain City Centre, responded to this review

Dear Seeniim We thank you for writing such a wonderful review of your recent stay with us. I’m glad to hear that you enjoyed our rooms and the direct connection to the mall, Bahrain’s largest entertainment destination. I’m delighted to learn that you appreciated the service provided by our experienced team of hoteliers. Positive feedback such as yours motivates us... More

Riyadh, Saudi Arabia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed June 19, 2014

We stayed here for our wedding anniversary .. Lets start with the only positive point about this hotel .. The location adjacent to city center shopping mall which has so many things to do. Now the CONS : 1- the staff were not welcoming at all .. We felt that they were forced to work or something .. The credit... More

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KGIHBC C, General Manager at The Westin Bahrain City Centre, responded to this review

Dear Mr Abdulrahman_Asfar We thank you for taking the time to write a review of your recent stay with us. I’m glad to hear that you enjoyed our direct connection to Bahrain City Centre mall. I regret to hear that your experience with us was not up to your expectations. We would appreciate if you had brought your concerns to... More

Tennessee
Top Contributor
66 reviews 66 reviews
26 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed June 16, 2014 via mobile

We stayed at this Hotel for a business event. The Hotel is very conveniently located in the Heart of Bahrain. It's directly adjacent to a top of the Line designer mall. The service was superb, the staff very friendly and extremely helpful and attentive. The guest room top modern, comfortable and very well equipped. We for sure will stay at... More

Was this review helpful? Yes 1
KGIHBC C, General Manager at The Westin Bahrain City Centre, responded to this review

Dear Mr. Globetrotter1955 Thank you for taking the time to write such a wonderful review of your stay with us. I’m pleased to hear that you enjoyed our hotel and service provided by our experienced hoteliers. Our goal is to provide wonderful experiences and extraordinary service, and positive comments such as yours motivate us even further. Also, as you mentioned... More

Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed June 14, 2014

After a long sleepless drive here, my family and I just wanted to check in and rest but our room was delayed for two hours and all our complains were disregarded. The receptionists treated us with utmost disrespect with the meanest smug looks on their faces. Nothing in this hotel makes up for such bad service.

Was this review helpful? Yes
KGIHBC C, General Manager at The Westin Bahrain City Centre, responded to this review

Dear Nkknoha, Thank you for taking the time to write your feedback, we regret to hear that your experience with us was not up to your expectations. I have discussed with the relevant team members your case and they were able to shed some light. In regards to the room delay, as part of our check in policy guests can... More

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Additional Information about The Westin Bahrain City Centre

Address: Sheikh Khalifa Bin Salman Highway, Manama, Bahrain (Formerly Grand & Ixir Hotel Bahrain City Centre)
Phone Number:
Location: Bahrain > Manama
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Bahrain City Centre 5*
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Also Known As:
Kempinski Grand And Ixir Hotel Bahrain City Centre
The Westin Bahrain City Centre Manama

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#4 Business Hotel in Manama #5 Spa Hotel in Manama #10 Luxury Hotel in Manama
Hotel Class
Official Description (provided by the hotel)
Ideally located at the heart of Manama, The Westin Bahrain City Centre is the first-ever Westin Hotel to grace the island. Thoughtfully devised with a host of novel and innovative facilities that include the city's first Heavenly(R) Spa and Westin KidsClub, guests are afforded the opportunity to sample the unique Westin wellbeing promise when staying for business or leisure. The Westin is merely a few steps away from Bahrain City Centre, the nation's most popular retail and leisure destination with more than 340 retail stores. ... more   less 
Number of rooms
200

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