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All 117 Manama hotels

The Westin Bahrain City Centre

5.0 of 5 Hotel   |   Sheikh Khalifa Bin Salman Highway, Manama, Bahrain (Formerly Grand & Ixir Hotel Bahrain City Centre)
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The Westin Bahrain City Centre
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83%
Ranked #12 of 117 Hotels in Manama
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Abdulmoez T Riyadh, Saudi Arabia
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251 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Riyadh, Saudi Arabia
Top Contributor
84 reviews 84 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I used to stay @ this hotel when it was known as Kempinski City Center in Bahrain. it is a fabulous hotel with magnificent location in Manama where it is located in the business area. it has a direct access to City Center where a big shopping mall is located with alot of activities for all family members. the room... More

Was this review helpful? Yes 1
The_Westin_Bahrain, Hotel Manager at The Westin Bahrain City Centre, responded to this review

Dear Abdumoez T We thank you for taking the time to write a review of your recent stay at The Westin Bahrain City Centre. We’re pleased to hear that you enjoyed our contemporary rooms and our direct connection to City Centre Bahrain, Bahrain’s favourite entertainment destination. Guest experience is our highest priority and it’s a pleasure to receive positive feedback... More

Houston, Texas
Contributor
16 reviews 16 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

In 2013, my family and I stayed at this hotel, it was the Grand Kempenski and we had a negative experience. As of July 2014, it is now the Westin. Being a fan of the Westin, we decided to stay there again and stayed in one of the one bedroom suites which are spacious and nice. This time, we had... More

Was this review helpful? Yes 1
The_Westin_Bahrain, Hotel Manager at The Westin Bahrain City Centre, responded to this review

Dear Don-9941 Thank you for taking the time to share your feedback of your recent stay at The Westin Bahrain City Centre. We’re delighted to hear that you enjoyed your stay and our service. Guest experience is our utmost priority and it’s always a pleasure to receive positive comments from our valued guests. We thank you for your valuable feedback... More

Manama, Bahrain
2 reviews
2 of 5 stars Reviewed August 10, 2014

on 9th of august i went to the hotel to have some drinks and snacks with my friends in the mezzanine lounge and had a great time... really nice f&b staff , but later when we were going back we pass through the lobby on of the security guy ask us not to use the lobby exit and ask us... More

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The_Westin_Bahrain, Hotel Manager at The Westin Bahrain City Centre, responded to this review

Dear Abhishek, Thank you for taking the time to share your feedback with us. I’m sorry to learn of your recent experience and I would like to offer my sincere apologies for the disappointment you have expressed. We at The Westin Bahrain City Centre continually strive to offer exceptional level of service which in this case it appears we have... More

2 reviews
5 of 5 stars Reviewed August 4, 2014

Although we had an issue with our reservation but Skoosh quickly amended it and everything was perfect The checkout time was 12pm they were able to push it to 2pm because of our flight time eventhou it was fully booked

Review collected in partnership with Skoosh

Was this review helpful? Yes
The_Westin_Bahrain, Hotel Manager at The Westin Bahrain City Centre, responded to this review

Dear DrEMYG, Thank you for taking time to send your feedback about your recent stay at The Westin Bahrain City Centre. We are pleased to know that you enjoyed the comfort our hotel offers and we look forward to welcoming you back for another relaxing experience. Best regards, Daniel Van Der Heijden Hotel Manager The Westin Bahrain City Centre More

Dubai, United Arab Emirates
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 28, 2014

One really great hotel in bahrain, located in the shopping center if you wish to do some, the quality of the room is really good, the room is big, there is a shower and bathtub, just try to aoid the view of the mall as it can be a bit noisy ( i spend multiples nights there and i prefer... More

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The_Westin_Bahrain, Hotel Manager at The Westin Bahrain City Centre, responded to this review

Dear Beuz-7, Thank you for sharing your valuable feedback with us. It’s inspiring to know you enjoyed your overall stay with us. Guest experience is our highest priority and it is always gratifying to receive such valuable comments. We look forward to welcoming you back. Best regards, Daniel Van Der Heijden Hotel Manager The Westin Bahrain City Centre More

Dhahran, Saudi Arabia
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 27, 2014

The Westin assumed ownership of this location on July 1, 2014 and have done a good integrating the property with the Westin brand. The lobby is welcoming and free valet parking for guests is a nice plus, especially considering the location and integration with the Bahrain City Center mall. The lobby is welcoming and service and the overall facility is... More

Was this review helpful? Yes
The_Westin_Bahrain, Hotel Manager at The Westin Bahrain City Centre, responded to this review

Dear DerekG-TX, It’s a delight to learn that you had a wonderful time at The Westin Bahrain City Centre. I’m glad to hear that you enjoyed our facilities. I’m very happy you liked the Smart Glass technology in our bathrooms, a feature which is appreciated by most of our guests. We thank you for your valuable comments on bathrobes, power... More

Senior Contributor
21 reviews 21 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 7, 2014

Very nice rooms, top quality service, quick check-in and check out. Everything you'd expect from a five star hotel. Food was great, bed was very comfortable, room was large. Nice valet parking, close to the mall to eat out. A good option for business. I can't comment on value as I didn't pay. Breakfast was top notch.

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The_Westin_Bahrain, Hotel Manager at The Westin Bahrain City Centre, responded to this review

Dear Arfan2012, Thank you for taking the time to give us your feedback about your stay with us and I’m delighted to hear you enjoyed your experience during your time in Bahrain. I’m glad to learn that you enjoyed our breakfast, our contemporary rooms and of course our renowned Heavenly Beds. We look forward to welcoming you back for another... More

Dhahran, Saudi Arabia
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 5, 2014

Love staying at this hotel. Staff is very accommodating. We arrived at 10 a.m. on a Friday and were given a room even though check in is at 2 p.m. The day we left, they let us stay in the room until 1pm. We will definitely miss Kempinski and the great service afforded to us.

Was this review helpful? Yes 1
The_Westin_Bahrain, Hotel Manager at The Westin Bahrain City Centre, responded to this review

Dear CFP1973, Thank you for taking time to send your feedback about your recent stay with us. I would like to thank you for letting us know how delighted you were with the service you received. We are grateful for your support and look forward to welcoming you back in future. Best regards, Daniel Van Der Heijden Hotel Manager The... More

Al Khobar, Saudi Arabia
Senior Contributor
48 reviews 48 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 28, 2014

My stay was very short in term but made a very big mark in any hotel i've visited before definitely i would recommend this fine hotel for every traveler i meet very clean an excellent location with professional an welcoming staff

Was this review helpful? Yes 2
KGIHBC C, General Manager at The Westin Bahrain City Centre, responded to this review

Dear Alsufyani We thank you for taking the time to write such a wonderful review of your recent stay with us. I’m delighted to hear that you had an enjoyable stay with us. I’m glad to learn that you liked our central location, the hotel and the service provided by our experienced hoteliers. Our aim is to provide outstanding service... More

Saudi Arabia
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed June 24, 2014

A good two day stay in the Hotel. Being attached to the most popular mall in bahrain is a great advantage. the course i was taking was also in the hotel adding to the convenience. The breakfast & lunch buffet were great!!

Was this review helpful? Yes 1
KGIHBC C, General Manager at The Westin Bahrain City Centre, responded to this review

Dear RelaxedArab Thank you for taking the time to write such a nice review of your recent stay with us. I’m glad to hear that you had a pleasant stay with us and you enjoyed the direct connection to the mall, Bahrain’s largest entertainment destination. I’m delighted to learn that you enjoyed our breakfast and lunch offerings. We aim to... More

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Additional Information about The Westin Bahrain City Centre

Address: Sheikh Khalifa Bin Salman Highway, Manama, Bahrain (Formerly Grand & Ixir Hotel Bahrain City Centre)
Location: Bahrain > Manama
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Westin Bahrain City Centre 5*
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Also Known As:
Kempinski Grand And Ixir Hotel Bahrain City Centre
The Westin Bahrain City Centre Manama

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