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The Westin Bahrain City Centre

#22 of 117 Hotels in Manama
Certificate of Excellence
Sheikh Khalifa Bin Salman Highway, Manama, Bahrain (Formerly Grand & Ixir Hotel Bahrain City Centre)
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The Westin Bahrain City Centre
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The Westin Bahrain City Centre
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290 reviews from our community

Traveler rating
    160
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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Sao Bento Do Sul, SC
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Besides from being very convenient, the staff is very friendly and the hotel is great! Was there for the F1 and also for business. This is my 2nd time there. Last year, when stayed there, was still a Kempinski. Still a great choice to stay in Bahrein. Will be back there for sure.

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Muscat,Oman
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed in the hotel for 5 nights. The hotel is located next to city center Bahrain. Rooms are big, clean and comfortable. The service is very good. The hotel has very nice Spa. Heavenly spa. The breakfast buffet is very good and the staff at the restaurant are very friendly.

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The Westin Bahr... T, Hotel Manager at The Westin Bahrain City Centre, responded to this review

Dear Mrtah, Thank you for sharing your valuable feedback with me. It’s inspiring to know your over all stay experience and comments on our facilities and services. It was a delight to know that you enjoyed our buffet breakfast at Saveur the all day dining venue and Heavenly Spa By Westin. Look forward to seeing you back at The Westin... More 

Paris, Ile-de-France, France
Contributor
17 reviews 17 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

The place and the concept are great ( little Private lounge for Friends or couple with TV...) the service is top! But the Food is horrible : Pasta Lobster to much cook...and without Lobster...!! Caesar salad no fresh and shrimps too much cook too!!! The appetizers was correct but no Ice Tea in a 5 stars Hotel in thé Middle... More 

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The Westin Bahr... T, Hotel Manager at The Westin Bahrain City Centre, responded to this review

Dear Lionel D, I would like to offer my sincere apologies for the disappointment you have expressed regarding the quality of food you experienced at Boudoir. I have shared your valuable feedback with our executive chef in order to enhance the quality and overall dining experience. We hope to see you on your next visit to The Westin Bahrain City... More 

Riyadh, Saudi Arabia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 4 weeks ago

it was the worst experience ever, I have a confirmed reservation,. But unfortunately the receptionist said that they are sorry they have an over booking problem and there is no room for me even that my reservation been guaranteed by a credit card !!! After a long conversion, no one is responsible, duty manager is not available. the only thing... More 

Was this review helpful? Yes 1
The Westin Bahr... T, Hotel Manager at The Westin Bahrain City Centre, responded to this review

Dear Addullah, We thank you for taking the time to share your feedback of your recent stay at The Westin Bahrain City Centre. I would like to offer my sincere apologies for the disappointment you have expressed. Let me assure you that this is not the level of service we aim to provide. We have done an internal follow up... More 

Chania Greece
Top Contributor
79 reviews 79 reviews
25 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed March 22, 2015

Staying at 10th floor, I was more than satisfied from the hotel facilities, the spacious room and the fast service. Located in the heart of CITY CENTER MALL , has also a very good restaurant and breakast hall.

Was this review helpful? Yes 1
The Westin Bahr... T, Hotel Manager at The Westin Bahrain City Centre, responded to this review

Dear Emmanouil K, Thank you for sharing your feedback of your recent stay with us. We’re pleased to hear you enjoyed our rooms, restaurants, facilities and location with direct attachment to City Centre Bahrain mall. We hope to have the privilege to welcome you back on your next visit to The Westin Bahrain City Centre. Best regards, Daniel van der... More 

Brighton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 18, 2015

I have always enjoyed staying at the Westin as the beds are comfy and the baths luxurious. but this morning i woke to the staff advising me that they couldnt get the stain out of my t shirt that i had put in the laundry so had gone out and replaced it with the same exact logo and everything (... More 

Was this review helpful? Yes 1
The Westin Bahr... T, Hotel Manager at The Westin Bahrain City Centre, responded to this review

Dear viptrollydolly, Thank you for sharing your valuable feedback with us. I am inspired to know that our associates made your stay comfortable and memorable. It is also great to hear that you enjoyed our ‘Heavenly Bed’ and which seems to have contributed to a relaxing stay with us. Thank you once again for sharing your delightful experience with us... More 

Brighton, United Kingdom
Senior Contributor
47 reviews 47 reviews
20 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed March 17, 2015

Excellent Hotel upholding all the Westin standards, Staff, rooms, amenities, etc all good. Only one gripe, there is no Buffet Restaurant in the Hotel; (other than Breakfast, which was excellent), It's A la Carte only.

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The Westin Bahr... T, Hotel Manager at The Westin Bahrain City Centre, responded to this review

Dear Tony P, We are inspired to read about your overall stay experience at The Westin Bahrain City Centre. I am elated to know that our associates made your stay memorable. Please be rest assured that I will share your comments regarding the buffet restaurant with our Food and Beverage department as experienced by you in the past. Team Westin... More 

Dammam, Saudi Arabia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 15, 2015

I did not stay as a guest at the hotel and was only a guest of the spa. I was at the Spa only yesterday and wanted to write about my experience. It was very nice. I spoiled myself with a Moroccan Bath followed by a 60 minute massage. The whole time I was treated professionally and really enjoyed it.... More 

Was this review helpful? Yes 1
The Westin Bahr... T, Hotel Manager at The Westin Bahrain City Centre, responded to this review

Dear ElVacero, Thank you for sharing your wonderful experience at our Heavenly Spa by Westin. We’re delighted to know that you enjoyed the Moroccan Bath and a massage. Guest experience is of utmost importance to us and we are glad you had a wonderful time with us. I’m pleased to share your positive comments with Maya and the entire team.... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 12, 2015

The place is amazing and super elegant, the staff are so helpful and caring, they also pay attention to details which most hotels lack. The food is so tasty especially their buffet, in my experience this hotel is one of the best hotels i have ever been to.

Was this review helpful? Yes 1
The Westin Bahr... T, Hotel Manager at The Westin Bahrain City Centre, responded to this review

Dear Mohammed, Thank you for taking the time to write this wonderful review. We’re pleased to hear that you loved the décor of our hotel, and loved the buffet at our all day dining restaurant Saveur. It was a delight to read that our associates paid personal attention to your requirements, making it memorable for your stay. Guest experience is... More 

Dubai, United Arab Emirates
Top Contributor
58 reviews 58 reviews
29 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed March 10, 2015

The first time I stay in the hotel and I liked it very presence in the City Center Mall, a large and beautiful rooms fantastic valet parking dislike reception staff are not good at welcoming Guest needs to be trained not recognized as a member of spg gold

Was this review helpful? Yes 1
The Westin Bahr... T, Hotel Manager at The Westin Bahrain City Centre, responded to this review

Dear abdulla199, Thank you for sharing your valuable feedback with me on your recent stay at The Westin Bahrain City Centre. We’re pleased to hear you liked our location, and the hotels’ connectivity to City Centre Bahrain Mall. Our services will only improve, based on your feedback and we will take corrective action. Please be rest assured that I will... More 

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