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The Westin Bahrain City Centre

#22 of 119 Hotels in Manama
Certificate of Excellence
Sheikh Khalifa Bin Salman Highway, Manama, Bahrain (Formerly Grand & Ixir Hotel Bahrain City Centre)
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The Westin Bahrain City Centre
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The Westin Bahrain City Centre
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    300 Reviews from our TripAdvisor Community

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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4.5 of 5 stars
    • Rooms
      4.5 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (70)
    Date | Rating
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    • All months
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      (78)
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    Manama, Bahrain
    Level Contributor
    26 reviews
    7 hotel reviews
    common_n_hotel_reviews_1bd8 33 helpful votes
    5 of 5 stars Reviewed 3 days ago NEW

    Popped into the Saveur Restaurant yesterday and wow. All we can say is that everything was simply fabulous. Extremely good value for money. Super staff who were discreet but very attentive. Nothing was too much trouble. The food was buffet style, full of great choice and apart from the live cooking stations, we sampled nearly everything. Seconds and thirds very... More 

    Was this review helpful? Yes
    Level Contributor
    16 reviews
    7 hotel reviews
    5 of 5 stars Reviewed 6 days ago NEW

    Very good Located at City Centre Shopping mall Kingdom of Bahrain. Nice Restaurant Ground floor. Lovely Tea coffee at the restaurant Ground floor. Room very nice. Good services.you can go to shopping mall very easy.

    Was this review helpful? Yes
    NFaraj, General Manager at The Westin Bahrain City Centre, responded to this review

    Dear Alin D, We're pleased to know you enjoyed your stay with us. We hope to welcome you back in the near future. On behalf of the Westin Bahrain City Centre, Yours sincerely, Klaus Niefer Complex General Manager More 

    Abu Dhabi, United Arab Emirates
    Level Contributor
    37 reviews
    18 hotel reviews
    common_n_hotel_reviews_1bd8 45 helpful votes
    4 of 5 stars Reviewed 6 days ago NEW

    I stayed in Westin Bahrain during a weekend trip with my friend to finish a few errands in Bahrain. The location of the hotel is in the new Seef district where all the new development is happening but is far away from the cultural and traditional center of Manama. A trip to Muharraq may take up to 30 minutes by... More 

    Was this review helpful? Yes
    NFaraj, General Manager at The Westin Bahrain City Centre, responded to this review

    Dear Fatema81, Thank you for choosing to stay at the Westin Bahrain City Centre - your extensive feedback is greatly appreciated. We're pleased to know you enjoyed your weekend. We hope to welcome you back in the near future. On behalf of the Westin Bahrain City Centre, Yours sincerely, Klaus Niefer Complex General Manager More 

    Dhahran, Saudi Arabia
    Level Contributor
    27 reviews
    16 hotel reviews
    common_n_hotel_reviews_1bd8 18 helpful votes
    5 of 5 stars Reviewed 1 week ago NEW

    Located just next to one of the biggest malls in Bahrain, this hotel could not be better located. The rooms are clean and modern. Room service was standard for a five star hotel, no complaints. Had drinks in the bar,which although doesn't have the quickest service in the world, the atmosphere and surroundings are nice and the grand piano player... More 

    Was this review helpful? Yes
    NFaraj, General Manager at The Westin Bahrain City Centre, responded to this review

    Dear Irishcaz80, Thank you for your valuable comments. We're pleased to know you enjoyed your stay, and we look forward to welcoming you back in the near future. On behalf of the Westin Bahrain City Centre, Yours sincerely, Klaus Niefer Complex General Manager More 

    Bahrain
    Level Contributor
    6 reviews
    3 of 5 stars Reviewed 4 weeks ago

    the bar and lounge was really nice, the lounge has a beautiful were you can relax and have you drink and watch movie but to order a drink you have to wait for 10 min, the service was not really fast, but the place was really nice location next to the mall were you can enjoy shopping and have fun.

    Was this review helpful? Yes
    NFaraj, General Manager at The Westin Bahrain City Centre, responded to this review

    Dear houtwabe, We're pleased to know you enjoyed your dining experience at the hotel. Thank you for your valued comments. We look forward to welcoming you back in the near future. On behalf of the Westin Bahrain City Centre, Yours sincerely, Klaus Niefer Complex General Manager More 

    Dubai, United Arab Emirates
    Level Contributor
    65 reviews
    33 hotel reviews
    common_n_hotel_reviews_1bd8 71 helpful votes
    5 of 5 stars Reviewed 4 weeks ago

    Hotel more remarkable beautiful location in city Center liked the front office reception wonderful and welcoming staff the time check in fast as the Housekeeping Department wonderful and room service i like to thank Ahmed of guest service department and since I'm a member of loyalty program spg Golden i would like to thank the hotel for services presented during... More 

    Was this review helpful? Yes 1
    NFaraj, Communications Executive at The Westin Bahrain City Centre, responded to this review

    Dear abdulla 199, We're pleased to know that you had a wonderful experience at our hotel. Thank you for your positive feedback and we look forward to welcoming you back in the near future. On behalf of the Westin Bahrain City Centre Yours sincerely, Noora Faraj Complex Communications Executive More 

    Khobar
    Level Contributor
    7 reviews
    5 hotel reviews
    common_n_hotel_reviews_1bd8 16 helpful votes
    3 of 5 stars Reviewed June 19, 2015 via mobile

    We were regular hotel guests at this hotel when it was operated by Kempinski. We recently stayed there after the hotel changed to Westin. We felt that the hotel furniture has been worn out and there were almost no toiletries in the room. The room used to be fully equipped with basic toiletries to toothbrushes and loofahs but not anymore.... More 

    Was this review helpful? Yes
    NFaraj, Communications Executive at The Westin Bahrain City Centre, responded to this review

    Dear DAS_4, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More 

    Jeddah
    Level Contributor
    52 reviews
    18 hotel reviews
    common_n_hotel_reviews_1bd8 16 helpful votes
    5 of 5 stars Reviewed June 15, 2015

    I like the trands of hotels within shopping malls, they provide you with a package that makes your stay above normal. Service overall was good, however at times they get very slow and if your check in is at night than it could be a bit of a pain. The City Center offers almost everything you could want from shopping,... More 

    Was this review helpful? Yes
    NFaraj, Communications Executive at The Westin Bahrain City Centre, responded to this review

    Dear A_Zegama, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. On behalf of the Westin Bahrain City Centre, Yours sincerely, Noora Faraj Complex Communications Executive More 

    Level Contributor
    5 reviews
    4 hotel reviews
    3 of 5 stars Reviewed June 11, 2015

    Room, nice. I love the blankets and robes. I really like the media hub, you can connect your HDMI to it (cable not included ) and watch whatever you need to. I like the pool and location. You can drive either way around the island. The hotel is part of the city center mall. You can get all the cheap... More 

    Was this review helpful? Yes
    NFaraj, Communications Executive at The Westin Bahrain City Centre, responded to this review

    Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. On behalf of the Westin Bahrain City Centre, Yours sincerely, Noora Faraj Complex Communications Executive More 

    Melbourne
    Level Contributor
    88 reviews
    42 hotel reviews
    common_n_hotel_reviews_1bd8 97 helpful votes
    4 of 5 stars Reviewed June 7, 2015

    Stayed for a weekend and booked a suite. Check-in was poor, reasonably quick but absolutely no detail provided. We had to probe to get any information - Where is the lounge, what are the opening hours, any food still available, is the bar open, etc etc? The suite was modern and well maintained. The water pressure on L15 was terrible... More 

    Was this review helpful? Yes
    NFaraj, Communications Executive at The Westin Bahrain City Centre, responded to this review

    Dear Yarro, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We hope to see you again very soon. On behalf of the Westin BCC, Yours sincerely, Noora Faraj Communications Executive More 

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