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Kempinski Grand & Ixir Hotel Bahrain City Centre

5.0 of 5
Sheikh Khalifa Bin Salman Highway, Manama, Bahrain
Hotel amenities
Kempinski Grand & Ixir Hotel Bahrain City Centre
Ranked #11 of 107 hotels in Manama
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123 reviews from our community

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Traveler rating
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australia
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed May 20, 2013 NEW

We were in Bahrain for the Formula One Grand Prix and can highly recommend this Hotel. It was a surprise to see our room not the usual square box. The bed and bed linen were oh so comfy and of high quality. Bathroom stunning. Myo the Receptionist showed us to our room and explained all its features which I thought... More

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Dhahran, Saudi Arabia
1 review
1 of 5 stars Reviewed May 17, 2013 NEW

Kempinski has two branches at City Centre. We first stayed at the more expensive branch. It seemed nice and clean. Rooms are small, but enough for a couple with a baby. However, on the day we checked out, paying the bill I noticed how high it was. I asked for the breakdown and I noticed that I had $200 bill... More

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KGIHBCC, General Manager at Kempinski Grand & Ixir Hotel Bahrain City Centre, responded to this review
May 19, 2013

Dear Guest, Thank you very much for your candid feedback. I deeply regret and apologize for your less than memorable experience during your last two stays with us. We really appreciate your repeat business and for giving us a second chance. I can assure you that I have taken your feedback extremely seriously, and am addressing it with my team... More

Denver, Colorado
1 review
5 of 5 stars Reviewed May 2, 2013

I stayed at the Kepminski in City Center for four months on a long business trip and was most impressed with the friendly and attentive staff. I took advantage of the Executive Lounge, which welcomed me each evening with my favorite drink. The room was spacious and the bathroom luxurious. The location afforded an easy commute to work downtown Manama... More

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KGIHBCC, General Manager at Kempinski Grand & Ixir Hotel Bahrain City Centre, responded to this review
May 16, 2013

Dear Tom, Thank you so much for taking the time to review your stay with us over the last four months. I am so pleased to hear that you enjoyed your long stay. From all of us at Kempinski who have had the privilege of having you as our valuable guest, it has been a pleasure to have you over... More

Aramco
Top Contributor
67 reviews 67 reviews
12 hotel reviews
Reviews in 22 cities Reviews in 22 cities
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed April 29, 2013

We have stayed at the Kempinski in the City Center Mall many times. We had enjoyed each of our stays there and were expecting more of the same when we last stayed there. However, this time was different. We made reservations to stay at the Kempinski Grand - or so we thought. Upon arrival, we were told that we were... More

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See 18 more reviews by Anthony D for Manama
KGIHBCC, General Manager at Kempinski Grand & Ixir Hotel Bahrain City Centre, responded to this review
May 5, 2013

Dear Mr. Anthony D, First and foremost, thank you for your candid feedback on your last stay at the Kempinski Grand & Ixir Hotel. As you are our regular and esteemed client, your feedback is of even more value and something that needs to be addressed right away. I regret and apologize, that your experience in the Superior room in... More

oxford, UK
Top Contributor
67 reviews 67 reviews
27 hotel reviews
Reviews in 35 cities Reviews in 35 cities
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed April 23, 2013 via mobile

We stayed here over the recent F1 weekend and despite being busy the property met all of our expectations. The staff were attentive, but not 'in your face'. The room was large and comfortable. We used the rooftop pool on a couple of occasions and was a welcome release from the heat of the Bahrain sun. The only problems encountered... More

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KGIHBCC, General Manager at Kempinski Grand & Ixir Hotel Bahrain City Centre, responded to this review
April 25, 2013

Dear Guest, I would like to sincerely thank you for your kind review of our hotel during your stay with us this past F1 weekend. I am delighted to hear that you enjoyed your stay, and that you found our rooms, staff and outdoor infinity pool satisfactory to your needs and expectations. We constantly strive to achieve excellence in all... More

London, United Kingdom
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed April 23, 2013

What a pleasure to stay here Staff very helpful and wished to please All services available including a very professional spa The lost my socks when sent to the laundry and without question replaced them and the manager visited to apologise very professional

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See 2 more reviews by john69_10 for Manama
KGIHBCC, General Manager at Kempinski Grand & Ixir Hotel Bahrain City Centre, responded to this review
April 25, 2013

Dear John, Thank you for taking the time to share a review of your stay with us this month. We aim to provide the highest standards of service throughout our hotel, and I am happy to hear that you found our staff friendly and helpful. We hope to have the privilege of welcoming you back at our hotel soon. Yours... More

Helden, The Netherlands
Top Contributor
61 reviews 61 reviews
36 hotel reviews
Reviews in 36 cities Reviews in 36 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed April 15, 2013

Very nice and comfortable hotel. The Grand Kempinski tower has spacious, modern rooms, with a big bathroom with shower and bath tub separately (deluxe room). The staff is very friendly and helpful. Breakfast is great, with a lot of choices (from Arabian food to European style, an egg station where you can order your fresh made any style egg). The... More

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KGIHBCC, General Manager at Kempinski Grand & Ixir Hotel Bahrain City Centre, responded to this review
April 24, 2013

Dear Guest, I would like to sincerely thank you for your kind review of our hotel during your stay with us in April. I am delighted to hear that you enjoyed your stay, and that you found our rooms, restaurants and spa satisfactory to your needs and expectations. We constantly strive to achieve excellence in all areas and your positive... More

Doha, Qatar
1 review
4 of 5 stars Reviewed April 15, 2013

The Kempinski is as you'd expect from a five star hotel, spacious, thoughfully and tastefully designed, with plenty of staff on hand to make sure you are ok. We stayed in a Diamond Suite and felt the suite was excellent, the facilities from the very large bathroom, with ensuite steam and shower and ensuit separate toilet - to the bed... More

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KGIHBCC, General Manager at Kempinski Grand & Ixir Hotel Bahrain City Centre, responded to this review
April 25, 2013

Dear Josie, We sincerely thank you for taking the time to write a positive review about your stay with us this month. I am pleased to hear that you enjoyed your experience with us in the Diamond Suite. From the layout of the rooms, designed to give you comfort and privacy, to the outdoor infinity pool and Camelo Kids Club,... More

Asia
Senior Contributor
28 reviews 28 reviews
24 hotel reviews
Reviews in 18 cities Reviews in 18 cities
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed April 14, 2013

The Kempinski Grand Hotel and its less expensive Kempinski Ixir hotel are located beside each other and form part of the City Centre Shopping Complex in downtown Manama, Bahrain 1. Check-in I checked in at 01:30 AM. All reception staff members are polite, courteous and professional. Stringent security checks are made as guests enter the hotel. The tall Ghanaian security... More

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See 4 more reviews by FinnMcCoolAsia for Manama
KGIHBCC, General Manager at Kempinski Grand & Ixir Hotel Bahrain City Centre, responded to this review
April 25, 2013

Dear Guest, Thank you for taking the time to write a comprehensive review of our hotel and services during your stay this month. As one of our valued guests, your opinion is very important to us, and we appreciate your candid feedback. First, I am delighted to hear that you enjoyed your overall stay, and that you were impressed with... More

Al Ahsa, Saudi Arabia
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 13, 2013

Hello. I stayed at this hotel with my wife and our little girl on April the 11th for one night. It was perfect from the time we checked in. The atmosphere of the hotel was great. The staff were very friendly and cooperative. The room was beautifully decorated and the bathroom was big and it had spacious bath tub. The... More

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See 2 more reviews by bmulhim for Manama
KGIHBCC, General Manager at Kempinski Grand & Ixir Hotel Bahrain City Centre, responded to this review
April 24, 2013

Dear Guest, We sincerely thank you for taking the time to write a positive review about your stay with us this month. I am delighted to hear that you enjoyed our connection to Bahrain City Centre mall. With 340 retail outlets and numerous entertainment facilities, such as the ones you’ve mentioned, the mall is a great, convenient destination for our... More

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Additional Information about Kempinski Grand & Ixir Hotel Bahrain City Centre

Also Known As:
Kempinski Grand And Ixir Hotel Bahrain City Centre
Kempinski Grand & Ixir Hotel Bahrain City Centre Manama
Address: Sheikh Khalifa Bin Salman Highway, Manama, Bahrain
Region: Bahrain > Manama
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Kids Activities Kitchenette Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotels in Manama
#10 Luxury Hotels in Manama
Price Range: $$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Adjoined to Bahrain City Centre, the Hotel comprises two towers – Grand and Ixir – offering their own unique characters of Arabic hospitality and exceptional service. A collection of 7 bars and restaurants offer their own distinctive flavours and personalities. 460 guest rooms and suites offer luxurious yet comfortable accommodations with well-appointed services and amenities. Recreation includes outdoor pool and separate kids' pool, a 1,000 square-metre spa with hammam (Turkish bath), fitness facilities, and direct access to the country's largest shopping and entertainment complex. ... more   less 
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