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Holiday Inn Riyadh - Al Qasr

3.0 of 5 Olaya Main Rd, Olaya District | PO Box 8145, Riyadh 11482, Saudi Arabia
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Holiday Inn Riyadh - Al Qasr
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Holiday Inn Riyadh - Al Qasr
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120 reviews from our community

Traveler rating
    19
    50
    36
    8
    7
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4
1
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104
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Dubai, United Arab Emirates
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Nothing special about the hotel... I have to say they have a good breakfast in the ground floor... The executive lounge breakfast is really bad and is usually offered free... All rooms are very similar with no special view (other than a nearby library that lights up in the evening).. It is, however, close to my clients so the location... More 

Was this review helpful? Yes
Juan U, General Manager at Holiday Inn Riyadh - Al Qasr, responded to this review

Thank you for taking the time to share your feedback about your recent stay with us. Our main goal at the Holiday Inn Al Qasr Riyadh is to deliver positive and memorable experiences to our guests. We work hard to ensure our facilities and services are to a high standard, Please accept our apologies if we have fell short of... More 

Daventry, United Kingdom
Contributor
17 reviews 17 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is very quiet, so that you wont get woken up by the loud speakers outside at 4 in the morning. The breakfast is ok with lots of variety I don't like the smoking in the lobby and restaurant.. its sometimes hard to get away from it. perhaps I am just used to European standards. The Wifi in this... More 

Was this review helpful? Yes
Juan U, General Manager at Holiday Inn Riyadh - Al Qasr, responded to this review

Thank you for taking time to give your comments and experience during your stay at Holiday Inn Alqasr - Riyadh! Please be assured that we value your comments for us to enhance the quality of our service and it has been shared to our team members. Please accept our apologies if we have not met your expectations in some areas.... More 

Riyadh, Saudi Arabia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 8, 2014

For me, this place was the best place to stay, first time in Riyadh, after an adventure of rejecting the three previous offers. Clean, in a convenient location to find anything in five minutes without having read a guide! And? In the next two weeks, it helped me get introduced smoothly in the local muslim reality although a west standards... More 

Was this review helpful? Yes
Michael C, General Manager at Holiday Inn Riyadh - Al Qasr, responded to this review

Greetings from Holiday Inn Al Qasr - Riyadh, Thank you for taking time to share your wonderful comments about the experience during your stay at Holiday Inn Al Qasr Riyadh. It is our pleasure to note that you had enjoyed your stay. Please be assured that your comments were highly appreciated and shared with our team members. We look forward... More 

Basingstoke, United Kingdom
Contributor
16 reviews 16 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed November 7, 2014

Booked in 1 week before. Late arrival in from UK with the usual airport delays and arguments with cab drivers over charges. They have no idea as to customer service and quick processing. I stood waiting to check in for 35 minutes!! Was then told that they were full and I had no room, although 'we are very very sorry... More 

Was this review helpful? Yes 1
Michael C, General Manager at Holiday Inn Riyadh - Al Qasr, responded to this review

Thank you for taking the time to provide feedback on your stay. It is unfortunate the service you received prevented you from fully enjoying your time at the hotel. Please be assured that we take all reviews we receive very seriously as it allow us to identify areas that may benefit from additional attention. We have shared your comments with... More 

Senior Contributor
21 reviews 21 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed November 7, 2014

I stayed at the Holiday inn for a couple of days, the location of the hotel was quite convenient as it was close to the office and customers however the hotel walls are quite thin and the rooms small. The food from the room service was not up to my expectations and neither was the variety. This is an in... More 

Was this review helpful? Yes 1
Michael C, General Manager at Holiday Inn Riyadh - Al Qasr, responded to this review

Thank you for taking time to have your review of our hotel. We are delighted to know that you found the hotel convenient. We strive to provide the best possible experience and it is great to read from our guests on how we are doing. I am sorry our hotel let you down on some aspects of your stay. Please... More 

Qatif
Senior Contributor
42 reviews 42 reviews
38 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed October 21, 2014

I stayed there for 1 night on October20. No one was outside to help in lugage or car parking, I went inside for check in it was so fast. The room size is very good and clean. I ordered a room service for my dinner and I faced some difficulties with taste and also not chewable, I called them to... More 

Was this review helpful? Yes
Michael C, Manager at Holiday Inn Riyadh - Al Qasr, responded to this review

Dear Mr.Amir : Greetings from Holiday Inn Al Qasr - Riyadh, Thank you for taking the time and sharing your Wonderful comments about the experience during your stay at Holiday Inn Al Qasr Riyadh. It is our pleasure to note that you had enjoyed your stay and pleased with the provided services. Your positive comments and recommendation were highly appreciated... More 

Paris, France
Senior Contributor
31 reviews 31 reviews
21 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed October 15, 2014

Stayed again for second time in the hotel one week early september 2014. Good and clean hotel. Good overall modern facilities. Good restaurant. Have been upgraded to Excecutive floor, which I appreciated very much as I stayed one full week. House keeping sometimes came a bit late ( 15h0 + ), but finally was not much of a big problem.... More 

Was this review helpful? Yes 3
Michael C, Manager at Holiday Inn Riyadh - Al Qasr, responded to this review

Dear Mr.Christian : Greetings from Holiday Inn Al Qasr - Riyadh, Thank you for taking the time and sharing your Wonderful comments about the experience during your stay at Holiday Inn Al Qasr Riyadh. It is our pleasure to note that you had enjoyed your stay and pleased with the provided services. Your positive comments and recommendation were highly appreciated... More 

Amman, Jordan
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 8, 2014

This is the first time I stay in this hotel and I must say I really enjoyed it. On the first night after checking-in I was met by Yousef in the restaurant who was very hospitable and courteous. He was also flexible, because I wanted to order off the menu rather than have a buffet. The room is nice and... More 

Was this review helpful? Yes 6
Michael C, Manager at Holiday Inn Riyadh - Al Qasr, responded to this review

Dear Mr.Mubarak Greetings from Holiday Inn Al Qasr - Riyadh, Thank you for taking the time and sharing your wonderful comments about the experience during your stay at Holiday Inn Al Qasr Riyadh. It is our pleasure to note that you had enjoyed your stay and pleased with the provided services. Your positive comments and recommendation were highly appreciated and... More 

Minneapolis, Minnesota, Usa
Reviewer
3 reviews 3 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 2, 2014

On a business trip, first time in the KSA and found the experience to be overwhelmingly warm and friendly. The hotel staff was very attentive, especially Youssef, the restaurants maître de, he made us feel very welcomed, knew our names and our individual taste in beverages. The hotel is conveniently located by the National Library Park and walking distance to... More 

Was this review helpful? Yes 6
Michael C, Manager at Holiday Inn Riyadh - Al Qasr, responded to this review

Dear Mr.Pramos: Greetings from Holiday Inn Al Qasr - Riyadh, Thank you for taking the time and sharing your Wonderful comments about the experience during your stay at Holiday Inn Al Qasr Riyadh. It is our pleasure to note that you had enjoyed your stay and pleased with the provided services. Your positive comments and recommendation were highly appreciated and... More 

1 review
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed September 10, 2014

I had 4 nights and internet was down for two night which caused me delay in my work delivery as I couldn't connect for the whole two nights Room is not clean and has bad smell, and walkin area between rooms has bad smell as well I will ask my company not to book for me in it again

Was this review helpful? Yes 12
Sameh I, Front Office Manager at Holiday Inn Riyadh - Al Qasr, responded to this review

Dear Mr. Mohamed M, Thank you for taking the time to share your feedback about your recent stay with us. Our main goals at the Holiday Inn Riyadh, Al Qasr is to deliver positive and memorable experiences to our guests. We work hard to ensure our facilities and services are to a high standard, I am disappointed to read that... More 

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Additional Information about Holiday Inn Riyadh - Al Qasr

Address: Olaya Main Rd, Olaya District | PO Box 8145, Riyadh 11482, Saudi Arabia
Phone Number:
Location: Saudi Arabia > Riyadh Province > Riyadh
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Riyadh - Al Qasr 3*
Number of rooms: 203
Reservation Options:
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Also Known As:
Holiday Inn Riyadh - Al Qasr Hotel Riyadh
Riyadh Holiday Inn
Hotel Style:
#7 Spa Hotel in Riyadh

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