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Riyadh Marriott Hotel

#13 of 179 Hotels in Riyadh
Certificate of Excellence
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King Saud Road | Al Wazarat District, Riyadh 11464, Saudi Arabia
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157 Reviews from our TripAdvisor Community

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London, United Kingdom
Level Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 1 week ago

Friendly staff but extremely noisy hotel. Drilling and banging started directly above my room at 10am. I called reception to complain but it continued. Eventually went to reception and changed rooms. I know hotels have to occasionally complete works but wouldn't it be better to make sure no one is above or below when this takes place.

Helpful?
Thank Dougal791
Ed M, Director of Operations at Riyadh Marriott Hotel, responded to this review

Dear Dougal791: Thank you for sharing your comments with us on Tripadvisor. We are deeply disappointed to read that we failed to provide a comfortable environment for you to sleep in your room. Please accept our sincerest apology for any disturbance and annoyance caused by the noise from the repair work being done by our team. We have shared your... More 

Riyadh, Saudi Arabia
Level Contributor
113 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

It is located in center of Riyadh and too crowded area not easy to go out or in Price is not bad Rooms old but is OK if you in business trip Loopy is small and has good cafe shop Parking is good but walking destination

Helpful?
1 Thank T W
Ed M, Director of Operations at Riyadh Marriott Hotel, responded to this review

Dear T W: Thank you so much for sharing your comments with us on Tripadvisor. We sincerely appreciate your effort to take the time to provide us with feedback and observations on your experience in our hotel. We are very pleased to receive such a positive review from an experience traveler such as yourself and hope that we may welcome... More 

Level Contributor
100 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

5 stars hotel but old .. It is famous old hotel in Riyadh located in the center of the city which make it perfect for those who want to finish so governmental papers or something .. but the roods are crowded in the morning there .. Great facilities and restaurant ..

Helpful?
Thank abdullahFryan
Ed M, Director of Operations at Riyadh Marriott Hotel, responded to this review

Dear abdullahFryan: Thank you for reviewing us on Tripadvisor. We are delighted to read that you enjoyed your stay with us. We appreciate and value your feedback as an experienced traveler and hope that we may welcome you back to our hotel again in the future should your travel plans bring you back to Riyadh. Regards, Ed M. More 

London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

The hotel has everything that you essentially need as a business traveller and more. The best about the hotel is its extensive sport/gym facilities including squash court, tennis court, cardio gym, weights room, pool and steam room/sauna. The staff is really nice and helpful. They are not the most efficient but they are definetly caring about their customer. The facitilies... More 

Helpful?
Thank Bberht
Ed M, Director of Operations at Riyadh Marriott Hotel, responded to this review

Dear Bberht: Thank you for sharing your comments with us on Tripadvisor. We are pleased to receive such a positive review, however, we can see from your comments we have some areas to improve on. We sincerely appreciate your feedback on our performance and will share your comments with our team so that we may improve where needed. We hope... More 

Chennai (Madras), India
Level Contributor
47 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here for 3 months on business. Service is of high standard as expected. The hotel rooms are nice but a tad small maybe because it is one of the earliest in Riyadh. It is located in the high security zone. Also the rooms don't have much of a view. It has an excellent gym, pool and some indoor... More 

Helpful?
Thank Kumar311
Ed M, Director of Operations at Riyadh Marriott Hotel, responded to this review

Dear Kumar311: Thank you for sharing your comments with us on Tripadvisor. We appreciate your feedback as you have had an opportunity to experience our products and services extensively over a long period of time, (over three months). We are delighted to read that you enjoyed your stay with us and also that you took the time to share your... More 

Riyadh, Saudi Arabia
Level Contributor
11 reviews
3 hotel reviews
5 of 5 stars Reviewed December 26, 2015 via mobile

Quite expensive to live in for a long duration. but it is a very famous 5 stars hotel. Stayed for 3 nights and the service was as expected. Eveything was great. swimming pool , meals , room service. For women, wearing Abaya is not required inside the hotel as long as your dress is moderate.

Helpful?
Thank Salah A
Ed M, Director of Operations at Riyadh Marriott Hotel, responded to this review

Dear Salah A: Thank you for sharing your comments with us on Tripadvisor. We are pleased to read that you enjoyed your stay with us. We appreciate your feedback on our performance and will share your comments with our team. Thank you for your loyalty to our brand and our hotel. We hope that we may welcome you back again... More 

A TripAdvisor Member
3 of 5 stars Reviewed December 23, 2015 via mobile

This is the second time I stay in Marriott hotel in Riyadh. While the first experience was good, yet the second visit was a disappointment, which made me wonder whether your quality of stay at this hotel depended on chance, which is a risk that one doesn't want to take when they have time restrictions, and where quality of rest... More 

Helpful?
Thank A TripAdvisor Member
Ed M, Director of Operations at Riyadh Marriott Hotel, responded to this review

Dear fellow Tripadvisor colleague: Thank you for sharing your comments with us on Tripadvisor. We are disappointed to read that your experience with us on the second stay did not meet your expectations. Please accept our sincerest apology for any annoyance or inconvenience you experienced. We will share your comments with our team so that they may take corrective action.... More 

Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed December 23, 2015

I stayed at this hotel for a business trip last 5 days. It is a luxurious hotel with very good and clean rooms, a desk for working and tv. The restaurants in the hotel are extremely expensive, suggest to eat in the bar across the lobby.

Helpful?
1 Thank Erkin O
Ed M, Director of Operations at Riyadh Marriott Hotel, responded to this review

Dear Erkin O: Thank you for sharing your comments with us on Tripadvisor. We appreciate your feedback and will share your comments with our team. We hope that we may welcome you back to our hotel in the future should your travel plans bring you back to Riyadh. Regards, Ed M. More 

Barrie, Canada
Level Contributor
162 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 219 helpful votes
3 of 5 stars Reviewed December 22, 2015

This is a great hotel in search of a suitable building. I stayed four nights as part of a conference and the 'bottom line' is that the meeting was a success largely because of the staff and above-average F&B quality. Main likes: friendly, efficient staff at all levels, excellent quality food, comfortable bed, large indoor pool for lengths. Main dislikes:... More 

Helpful?
Thank Gary L
Ed M, Director of Operations at Riyadh Marriott Hotel, responded to this review

Dear Gary L: Wow! Another great review from you on Tripadvisor! We appreciate the time and effort you have taken to share your observations with us and our friends on Tripadvisor. Wea are pleased to read that our F&B and service met your expectations and appreciate your comments on all other areas as well. We will share these with our... More 

Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 21, 2015 via mobile

I stay at this hotel whenever I am in Riyadh. A very good hotel, very amiable staff, nice gym, a variety of restaurants make this place a good hotel to stay in...this was my 4th stay at this hotel and every time I go back fully satisfied.........

Helpful?
Thank Gautam J
Ed M, Director of Operations at Riyadh Marriott Hotel, responded to this review

Dear Gautam J: Thank you so much for taking the time to share your comments with us on Tripadvisor. We are very pleased to read that you enjoyed your experience with us and appreciate your loyalty to our brand and our hotel. We look forward to welcoming you back again on your next visit to the Kingdom. Regards, Ed M. More 

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