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Riyadh Marriott Hotel

5.0 of 5 King Saud Road | Al Wazarat District, Riyadh 11464, Saudi Arabia
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Riyadh Marriott Hotel
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Riyadh Marriott Hotel
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218 reviews from our community

Traveler rating
    36
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    80
    31
    14
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1
5
26
184
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Top Contributor
83 reviews 83 reviews
26 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Two visits. in two consecutive weeks, clearly, and again, this hotel needs to pay attention to the details. We expect more of an hotel of this chain and of this level of quality, only after the complaints were presented, the things get better, but, not perfect.

Was this review helpful? Yes
Ed M, Director of Operations at Riyadh Marriott Hotel, responded to this review

Dear TiagoAF: Thank you for sharing your comments with us on Tripadvisor. We are disappointed to read that we did not exceed your expectations during your recent stay with us, however, we sincerely appreciate your feedback and will use it to take corrective action to improve our services for our future guests. If you would like to share any additional... More 

St. Albans, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW

Nice lobby and atrium area with friendly staff. Room clean and good size. Breakfast was very nice. No free wifi in the rooms which is always a negative for me but sitting in the atrium to use the free wifi was ok. My room was not cleaned one of the days but I raised this and received an email from... More 

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Ed M, Director of Operations at Riyadh Marriott Hotel, responded to this review

Dear NessCC: Thank you for taking the time to share your comments with us on TripAdvisor. We are sorry to read that you missed out on Free WiFi, however, as a Marriott Rewards Member, from January 15th onward, you are now eligible for free WiFi in all Marriott hotels worldwide. We will also share you comments with our Director of... More 

Dubai, United Arab Emirates
Contributor
14 reviews 14 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The building looks old from the outside and looks tired. Fortunately, once you enter the lobby, the space is welcoming and attractive. The rooms seem to have been renovated and lifted, so were as comfortable as would be expected of a hotel of this standing. The location has nothing around it to speak of - one can't really walk anywhere... More 

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Ed M, Director of Operations at Riyadh Marriott Hotel, responded to this review

Dear Asin N: Thank you for sharing your comments with us on TripAdvisor! We appreciate your observations and feedback and will share them with our associates. With regard to the WiFi, we have some great news for you and all of our fellow travelers on TripAdvisor. All Marriott hotels will offer free in-room WiFi to all Marriott Rewards members starting... More 

London, United Kingdom
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here on a business trip. We stayed on the executive floor, so some the rooms came with some extra's like wifi (which I understand is paid for in standard rooms). This particular Mariot is looking a bit tired, while clean and tidy, it has started to show signs of its age. The room I had was what I... More 

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Ed M, Director of Operations at Riyadh Marriott Hotel, responded to this review

Dear EastLondonKiwi: Thank you for sharing your comments with us on TripAdvisor! Wow! That is quite a lengthy review! ….and appropriately titled as well. Your observations remind us of our own first impressions of Saudi Arabia and offer some good points to share with our fellow travelers on TripAdvisor. While it is true that our windows may be slightly smaller... More 

Cairo, Egypt
Contributor
17 reviews 17 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago

It was 4 nights business stay Bright side: Clean rooms, nice food, rustic lobby & spacious grounds Not very bright side: No Wifi in the rooms (the room rate is premium & this simple service is not included!), uncomfortable bath tub setup (easy to slip while going in or out), & very poor vallet service (not present in 25% of... More 

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Ed M, Director of Operations at Riyadh Marriott Hotel, responded to this review

Dear Mohammad A: Thank you for sharing your comments with us on TripAdvisor! We appreciate your feedback and will share your observations with our team. We are disappointed to read that you were not able to sleep well during your stay with us and wish that you had brought this to our attention during your stay so that we could... More 

Beirut, Lebanon
1 review
5 of 5 stars Reviewed 4 weeks ago

Marriott Hotel provides an exquisite experience for business people traveling to Riyadh. Not only is the staff friendly and helpful, but the services offered by the hotel are quite varied and extensive. I particularly found the host, Mr. Stewart Wayne, to be quite welcoming and friendly. The hotel has one of the biggest lobbies I've seen in any hotel in... More 

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Ed M, Director of Operations at Riyadh Marriott Hotel, responded to this review

Dear Marwan H: We are honored to be your first hotel review on TripAdvisor! Thank you so much for sharing your comments with us. We are delighted to read that you enjoyed your stay with us and very much appreciate the time and detail you took in writing your review. We will share your comments with our team and we... More 

Beirut, Lebanon
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed December 23, 2014

Staff are quite helpful and positive. Especially Mr Stuart. Food is great, Breakfast/room service/ executive lounge dinner. Gym is a big complex which offers a lot of variety. Rooms are well lit, clean and comfortable.

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Ed M, Director of Operations at Riyadh Marriott Hotel, responded to this review

Dear Louaysaleh: Thank you for sharing your comments with us on TripAdvisor! We are delighted to read that you enjoyed your stay with us and very happy to read that your experience in our dining outlets met your expectations. We are especially happy to read that, as one of our long-term repeat guests, you are comfortable in our hotel. Please... More 

Beirut, Lebanon
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 22, 2014

Marriott Riyadh is the Place you wanna be when you are in Saudi. The service, cleanliness, friendliness of staff, food, business rooms, lobby are perfect. Rooms are very clean and spacious, the gym is very nice and better than many other top venues i have visited. Most important of all, is the extremely nice and helpful hotel manager Stuart Douglas.... More 

Was this review helpful? Yes 1
Ed M, Director of Operations at Riyadh Marriott Hotel, responded to this review

Dear Mike Y: Thank you so much for sharing your comments regarding your last stay with us on TripAdvisor! We are delighted to read that you enjoyed your stay with us and had the opportunity to experience our hotel and service. We will share your comments with our team, (and Stuart, of course), and we look forward to welcoming you... More 

Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed December 21, 2014

Once you enter the hotel, you'll find yourself in a hospitable and friendly environment. As you pass through the initial security screening, you're greeted by a friendly concierge crew that will rush to your aid. You can check in using the Marriott App which will save you some time at reception. The renovated lobby feels grand (for Riyadh standards) but... More 

Was this review helpful? Yes
Ed M, Director of Operations at Riyadh Marriott Hotel, responded to this review

Dear T K: Wow! We must say that is quite a review for your first one on TripAdvisor! We are delighted to be your first review on TripAdvisor as well and very happy to read that you and your associates enjoyed our hospitality. On behalf of our entire team at the Riyadh Marriott Hotel, we truly enjoyed hosting you all... More 

Beirut, Beyrouth, Lebanon
1 review
5 of 5 stars Reviewed December 18, 2014

Very welcoming atmosphere. Nice place to meet people in the lounge. Great architecture...and especially very warm and friendly Rooms Director Stuart, always here to listen to your concerns and suggestions...

Was this review helpful? Yes
Ed M, Director of Operations at Riyadh Marriott Hotel, responded to this review

Dear Antoine C: Thank you so much for sharing your comments with us on TripAdvisor! We are delighted to read that you enjoyed your experience with us! We are also honored to be your first review on TripAdvisor! Thank you for taking the time to mention our associates by name so that we may personally thank them for their efforts.... More 

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Additional Information about Riyadh Marriott Hotel

Address: King Saud Road | Al Wazarat District, Riyadh 11464, Saudi Arabia
Location: Saudi Arabia > Riyadh Province > Riyadh
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Riyadh Marriott Hotel 5*
Number of rooms: 418
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Also Known As:
Marriott Riyadh Hotel Riyadh
Riyadh Marriott
Hotel Style:
#13 Luxury Hotel in Riyadh
#14 Business Hotel in Riyadh

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