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All 146 Riyadh hotels

Riyadh Marriott Hotel

5.0 of 5 Hotel   |   Al Ma'ather Street | Al Wazarat District, Riyadh 11464, Saudi Arabia
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Ranked #23 of 146 Hotels in Riyadh
A recent review
4 of 5 stars reviewed 2 weeks ago
Yasmine B
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191 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Top Contributor
62 reviews 62 reviews
13 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for 2 nights. The hotel lobby is beautiful and inviting. The staff were friendly and helpful including desk. The room is small and basic. Amenities standard, no vanity package, no cotton balls or ear swabs which is strange for a hotel this standard. This is a hotel to work and sleep. This may ne the nature if the... More

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JebbBC, Manager at Riyadh Marriott Hotel, responded to this review

Dear Yasmine B: We are especially pleased to receive such high praise from a Top Contributor on Tripadvisor. You must have been reading our minds! We have only just informed our rooms department that we must have cotton balls and ear swabs in all our vanity kits. We are sorry that we had not taken this action sooner, but we... More

Birmingham, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good Points: Predictable Marriott quality. Impressive public areas - good for impromptu meetings. Adequate restaurant with lots of choice for most tastes. Efficient Check In and Check Out. Poor Points: No response from reservations to e-mailed enquiries. Generally impersonal but possibly to be expected in such a large hotel - however, after 3 days most front of house staff seemed... More

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JebbBC, Manager at Riyadh Marriott Hotel, responded to this review

Dear m0rris_dancer: Thank you for taking the time to share your comments with us on Tripadvisor! While we are happy to read that, for the most part, you enjoyed your stay with us, we appreciate your observations and comments to help shed some light on some areas where we still need improvement. It is always great to receive feedback directly... More

Karachi
Contributor
17 reviews 17 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I recently stayed for 4 nights in this hotel for a business trip. It is a relatively old property compared to some other hotels in Riyadh. The location is just okay, slightly away from the city center. Even though the main business district is not far away, hardly 15 minutes by taxi in normal traffic, however I found a bad... More

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JebbBC, Cluster eCommerce Executive at Riyadh Marriott Hotel, responded to this review

Dear SuaveAli, Greetings from Riyadh Marriott Hotel! Thank you for taking the time to share your experience with us on TripAdvisor. We are pleased to read your candid feedback about your recent stay with us. Thank you for giving credits to the positive points of the hotel, staff and our service and for bringing to our attention some key details... More

Kolkata (Calcutta), India
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Hotel Looby is breadth Taking. Rooms are clean but very small when two people are staying. Frontdesk is pathetic. Never Know what a smile is. Servce is very poor. marakam Business centre executives are very agressive. Pathetic co-ordination among the staffs. Very less option for vegeterians. Overall I will never visit again.

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JebbBC, Cluster eCommerce Executive at Riyadh Marriott Hotel, responded to this review

Dear 0209Vagabond1976, Greetings from Riyadh Marriott Hotel! Thank you for taking the time to share your experience with us on TripAdvisor. Please accept our sincere apologies for the dissatisfaction you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your or our own expectations. Rest assured that we will share your comments... More

Ras Al Khaimah
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Hotel is fine from inside, but rooms are still old, staff have a very low quality if service, even booked an airport pickup and nobody showed up!!! Front desk were not very welcoming not presentable,charged me for half a day when i checked in in the morning without asking for my approval!! even tried to give me a room other... More

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JebbBC, Cluster eCommerce Executive at Riyadh Marriott Hotel, responded to this review

Dear Alaasker, Greetings from Riyadh Marriott Hotel! Thank you for taking the time to share your experience with us on TripAdvisor. We appreciate your loyalty to the hotel and value your feedback as a Senior Reviewer. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did... More

Malden, NL
Top Contributor
272 reviews 272 reviews
228 hotel reviews
340 helpful votes 340 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here for three days on a business trip in September 2014. Check-in and check-out were efficient and friendly. The hotel was comfortable although my room was not that big. Internet and airco worked without any problem. The level is as you can expect of a Marriott. It is not so easy for a female business traveler to stay... More

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JebbBC, Manager at Riyadh Marriott Hotel, responded to this review

Dear Mianel: Thanks for the great review and sharing your comments with us on Tripadvisor. We are especially grateful to receive your feedback as a business woman and as a Top Contributor on Tripadvisor for whom we are focusing a great deal of our attention and effort to improve our products and services for. We are very pleased to read... More

New York City, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Been coming here since last year, its a good hotel with very friendly staff. Rooms are clean and nice, food is good but would like to see more traditional dishes. Overall is a good hotel for business.

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JebbBC, Manager at Riyadh Marriott Hotel, responded to this review

Dear Raj6110: It is always a pleasure for us to read reviews from our guests when we have met or exceeded their expectations! Thank you for sharing your comments with us on Tripadvisor. We appreciate your comments regarding our products and services and share your feedback with our team. We will also pass along your comments regarding our menu to... More

San Jose, California
Top Contributor
64 reviews 64 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed September 13, 2014

Very secure and clean hotel. Was here on business and they upgraded me to a huge suite as a Lifetime Platinum. Our event was held in the Conference center next door so very convenient. The Executive Lounge has great service and terrific food. Overall, very satisfied except location could be more convenient.

Was this review helpful? Yes
JebbBC, Manager at Riyadh Marriott Hotel, responded to this review

Dear HammerNJ: Thank you for sharing your comments with us on Tripadvisor. We are pleased to read that as a valued Lifetime Platinum member of our Marriott Rewards program, as well as a Top contributor on Tripadvisor, you enjoyed your stay with us. We are also especially happy to read your comments regarding the excellent food and service you experienced... More

Dubai
Contributor
12 reviews 12 reviews
9 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed September 10, 2014

I stayed at the Marriott for two nights on a business trip. The hotel is located in the Wazariyat district and not much around as it is on a busy main road in a mainly business district.The hotel has been recently renovated and had a nice fresh feel to it. My room was a standard twin room with TV; a... More

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JebbBC, Manager at Riyadh Marriott Hotel, responded to this review

Dear MNKhawaja: Thank you for sharing your comments with us on Tripadvisor. We are pleased to read that for the most part, you enjoyed your stay with us. We are also grateful for your detailed and candid feedback on your experience in our lounge during the Ramadan holiday. We have shared your feedback with our Food and Beverage Team so... More

1 review
4 of 5 stars Reviewed September 8, 2014

This hotel has absolutely outstanding service. The Executive lounge has great food and the entire staff are friendly and helpful. WiFi services is horrible. It's intermitted. The IT guy came to my room and worked on it for 4 hours trying to get it fixed. I called the internet support line too...no help. The manager got involved and he was... More

Was this review helpful? Yes
JebbBC, Manager at Riyadh Marriott Hotel, responded to this review

Dear Jim B: Thank you so much for sharing your comments with us on Trip advisor! We are sincerely sorry for the inconvenience and annoyance caused you by our internet provider during your stay with us and disappointed that we were unable to correct the issue immediately. Rest assured that your comments and feedback have been shared with our associates... More

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Additional Information about Riyadh Marriott Hotel

Address: Al Ma'ather Street | Al Wazarat District, Riyadh 11464, Saudi Arabia
Location: Saudi Arabia > Riyadh Province > Riyadh
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Riyadh Marriott Hotel 5*
Number of rooms: 391
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Also Known As:
Marriott Riyadh Hotel Riyadh
Riyadh Marriott

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