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Riyadh Marriott Hotel

#10 of 162 Hotels in Riyadh
Certificate of Excellence
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King Saud Road | Al Wazarat District, Riyadh 11464, Saudi Arabia
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Riyadh Marriott Hotel
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116 Reviews from our TripAdvisor Community

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Traveler rating
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    26
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (116)
  • Mar-May only
    (51)
  • Jun-Aug only
    (20)
  • Sep-Nov only
    (20)
  • Dec-Feb only
    (25)
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Dubai, United Arab Emirates
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

The location is very central and away from Riyadh Metro Construction. Easy accessible thru different roads. The hotel rooms are spacious and toilets are very clean and well maintained. Internet connection is fast but chargeable. Staff are very kind. Multiple restaurants are available along with spacious lobby which is convenient for conducting business meetings. I recommend this hotel for business... More 

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Damascus, Syria
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

After renovation the Hotel moved to excellent level, I enjoyed staying at the hotel being close to my work, the room size is generous, the breakfast variety is rich, staff are helpful easy check in and out, clean, the location also is very good and close to shopping area "Olaya and Tahlya street" Highly recommend for any type of visit... More 

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Paris, France
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

I have spent the best part of five months in and out of this hotel this year, along with three or more other colleagues, who have all found faults, and good points with this hotel. It might be easier if I categorize as I go. Rooms... Are comfortable enough, clean and all have led tv's, with plenty of channels for... More 

Was this review helpful? Yes
Ed M, Director of Operations at Riyadh Marriott Hotel, responded to this review

D Steve W: Thank you for reviewing our hotel on Tripadvisor. We are delighted to read that you were with us for five months! And we are grateful to you for taking the time and effort to share your detailed comments and observations. We sincerely appreciate the effort and time taken to provide us with your feedback and will share... More 

United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

On first appearance everything seems great and then alas you get to reception, our reservations had somehow been cancelled but we had email proof and paperwork so this was eventually sorted. There are only two restaurants on site, again on entry they certainly look the part. The buffet has the variety but that is where it ends the food is... More 

Was this review helpful? Yes 1
Ed M, Director of Operations at Riyadh Marriott Hotel, responded to this review

Dear Mark B: Thank you for sharing your feedback with us on Tripadvisor. We are grateful to you for taking the time and effort for providing such candid and detailed comments and will indeed work on improving our service where your recommendations have indicated improvement is needed. We would also like to take this opportunity to thank both you and... More 

various
Level Contributor
98 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed 2 weeks ago

All the trappings of a four gusting five star hotel but lack of attention to detail. Not quite clean, gym water cooler not switched on, insufficient towels, lobby service a bit slow, missing items from the bedrooms such as empty tissue box etc. A bit pricey for the level of service, I probably won't stay there again.

Was this review helpful? Yes 2
Ed M, Director of Operations at Riyadh Marriott Hotel, responded to this review

Dear roderrs: Thank you for sharing your comments with us on Tripadvisor. We are disappointed to read that we did not meet your expectations in some areas. We appreciate your feedback and will share your comments with our team so that we may correct the issues which you have encountered. We hope that we may welcome you back to our... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

In a busy city, now where better to gather for that business meeting of yours. With a warm hospitality and great F&B options, Marriott Riyadh can provide you all. It also has a very well organized fitness center with big space and modern instruments! While the meeting department can take care of your important business meetings!

Was this review helpful? Yes 1
Ed M, Director of Operations at Riyadh Marriott Hotel, responded to this review

Dear Sohail P: Thank you for taking the time to share your experience with us on Tripadvisor. We could not agree with you more! Thank you for your wonderful comments and we hope to welcome you back again in the future. Regards, Ed M. More 

Istanbul, Turkey
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

First day we went for the breakfast for the restaurant. I saw a bi table for our team but it has signed "reserved". After one hour nobody sit on the table. Next day I went to restaurant again and the table has sign of "reserved" . I try to sit the table. Chief waiter came and said that this table... More 

Was this review helpful? Yes
Ed M, Director of Operations at Riyadh Marriott Hotel, responded to this review

Dear Sadettin M: Thank you for sharing your comments with us on Tripadvisor. We appreciate your feedback and have shared your comments with our restaurant team so that they may take corrective actions moving forward. While we can certainly understand your frustration with our communication issues, we would also like to explain that the table you are referring to is,... More 

Dubai, United Arab Emirates
Level Contributor
108 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 429 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have been to a lot of hotels in Riyadh in the last 3 years and this stay was by far the most comfortable. The hotel is in a great location, staff are very well trained and ready to answer any question with a smile. Clean, spacious and generous. Defiantly coming back!

Was this review helpful? Yes 1
Ed M, Director of Operations at Riyadh Marriott Hotel, responded to this review

Dear SamehSabry: Thank you for sharing your comments with us on Tripadvisor! We are delighted to read that you enjoyed your recent stay with us. We are especially pleased to receive such a positive review from such an experienced traveler such as yourself. We look forward to welcoming you back to our hotel in the future and thank you once... More 

Pennsylvania
Level Contributor
65 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed July 25, 2015

I usually stay at the Intercontinental but Though I would give the Mariott a try. The first room was 422, very small and the tiny window looks out on a wall a few feet away. My first impression was a glorified cupboard. The bathroom is very small and the shower one of those bath shower combinations that I really hate.... More 

Was this review helpful? Yes
Ed M, Director of Operations at Riyadh Marriott Hotel, responded to this review

Dear ISO8000: Thank you for sharing your comments with us on Tripadvisor. We are very sorry to read that your experience with us did not meet your expectations. We appreciate your feedback on our hotel and will share it with our team. We especially appreciate receiving feedback from such experienced travellers such as yourself. Thank you for taking the time... More 

Middle East
Level Contributor
224 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
3 of 5 stars Reviewed July 18, 2015

Have been here on more than a few times for conferences, and parties. Have never boarded a room overnight. The space seems outdated, and in need for an upgrade. The food has been of above average quality. The staff efficiency was average. This does not feel like your above average Marriott experience, and certainly not even close to the high... More 

Was this review helpful? Yes
Ed M, Director of Operations at Riyadh Marriott Hotel, responded to this review

Dear arshadmian786: Thank you for sharing your comments with us on Tripadvisor. We appreciate your feedback on our hotel and services and only wish that you had an opportunity to experience our rooms as well as our events. Our rooms have just been recently refurbished and are very modern and comfortable. As we were one of the first Marriott hotels... More 

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