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Hotel Al Khozama

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Al Olaya St, Riyadh 11491, Saudi Arabia
Best prices for: 1 room 1 guest
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Hotel Al Khozama
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177 reviews from our community

Traveler rating
    31
    83
    43
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    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hotel Al Khozama
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Richmond
2 reviews
4 of 5 stars Reviewed March 5, 2012

This is a lovely hotel right in the business district of Riyadh and near a major mall, with plenty of places to eat and stroll to right near by. The atmosphere is business casual. The staff are friendly and helpful. Breakfast is sumptuous and has enough options for anyone (and is a good value). The health club across the street... More 

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UK
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 10, 2012

The Al Kohozama is one of the oldest hotels in central Riyadh and sits below the Al Faisaliah tower. Yes by being the oldest it does look a bit dated and tired but the staff and service was fantastic. Nothing is too much trouble and very quick to assist. Room was clean and functional, room service very quick and food... More 

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Cambridge, Massachusetts
Top Contributor
57 reviews 57 reviews
49 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed February 7, 2012

- Rooms small for Saudi/Arab standards. - Good location next to Al Faisaliah Mall. - Nice buffet garden (yet expensive) with good views of the tower, a gem in downtown Riyadh. - Old hotel (70s), with old utilities. - Free access to gym and swimming pool in Faisaliah complex. - Check-in staff is unprofessional but this is what you may... More 

Was this review helpful? Yes 1
Walnut Creek
Senior Contributor
39 reviews 39 reviews
28 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed February 5, 2012

I was on a business trip arranged by others. The hotel is older and contains old world charm and needs some updating. The lobby has many places it sit and smoke inside. My room also has ash trays, but I there was no smell of smoke in the room. The hotel was busy when we booked the room, so there... More 

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ErikHuyer, General Manager at Hotel Al Khozama, responded to this review

Dear Sir, It was really a pleasure having you with us during your recent visit to Riyadh and would like to thank you for your unscheduled stay at the Hotel Al Khozama. We are indeed happy to note that you were mostly satisfied with our standards of service during your last stay and thank you once again for your constructive... More 

Montreal
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 26, 2012

I spent a few days in Riyadh on business and this was a very good stay compared to some previous stays in this city. The service was great, check in and check out was a cinch and the breakfast buffet and room service were very fresh and of high quality. The rooms on the business floor were very conformable and... More 

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Ras Tanura, KSA
1 review
5 of 5 stars Reviewed January 24, 2012

My family traveled to Riyadh with three other families for an event. We arrived late and they quickly checked us in so the kids could get to bed. The rooms had a typical layout and were comfortable and clean. They allow smoking in the lobby, but that is typical in Riyadh. Breakfast was delicious and the waiters were very attentive... More 

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Seattle, Washington
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 7, 2012

My third stay at Al Khozama and I still hate this hotel with a passion. My reasons are: 1) When I checked-in my room was not available because their reservation department messed up my reservation. I had to pull out my laptop to show the guy at the front desk my confirmation email. Eventually after 10 minutes they got me... More 

Was this review helpful? Yes 4
ErikHuyer, General Manager at Hotel Al Khozama, responded to this review

Dear Guest, First and foremost we thank you for choosing Al Khozama for your stay in Rriyadh and for taking the time to write to us regarding your concerns. We hereby extend to you our sincere apologies for any discomfort or inconvenience which may have caused you, due to the issues raised. We would like to advise you that we... More 

Cardiff, United Kingdom
1 review
5 of 5 stars Reviewed December 19, 2011

From the greeting by the doorman through the attention to customer needs and wishes in the lobby, business centre, restaurants and even the cheerful smiles from room service staff; this was one of the most pleasant business trips I have ever had. Loaction excellent with supportings acts all around the hotel from shopping mall to sports facilities. The food was... More 

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Victoria, British Columbia
Senior Contributor
44 reviews 44 reviews
31 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed December 1, 2011

In Riyadh for 5-weeks and staying at this hotel. My company got a good discount. Everything about the hotel has been terrible. I got put in a smoking room the first few nights, which smelled horrible. The hotel gives guys access to a sports club next door which is awesome -- pool, sauna, and lots of gym equipment! The location... More 

Was this review helpful? Yes 2
ErikHuyer, General Manager at Hotel Al Khozama, responded to this review

Dear Mr. Phil, Thank you very much for sharing your comments about our Hotel. We refer to your comments on Trip Advisor would like to advise you regarding the two important issues you have raised and let you know that we have non-smoking rooms in Al Khozama Hotel which are provided to non-smoking guests on request. Also only one side... More 

Germany
Top Contributor
70 reviews 70 reviews
55 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed November 13, 2011

The location is excellent close to a large mall and with plenty of other places to eat within walking distance. Breakfast is great with good service and wide choice of western and local dishes. The choice changes each day for people who are staying for a while. The main problem is with the rooms which appear to have been last... More 

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