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Al Faisaliah Hotel, A Rosewood Hotel

5.0 of 5
PO Box 4148, Olaya | King Fahad Road, Riyadh 11491, Saudi Arabia
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Al Faisaliah Hotel, A Rosewood Hotel
Ranked #2 of 119 hotels in Riyadh
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123 reviews from our community

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    80
    28
    10
    4
    1
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Washington DC, District of Columbia
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 10, 2013

Stayed there on business. Although the location, setting and the structure are impressive, but beyond that, service lacks attentiveness! The rooms are very large and well appointed but somewhat dated and service is quite average.

Was this review helpful? Yes
See 3 more reviews by Louay for Riyadh
AlexPichelGM, General Manager at Al Faisaliah Hotel, A Rosewood Hotel, responded to this review
May 16, 2013

Dear Louay, I would like to thank you for staying with us at Al Faisaliah Hotel, A Rosewood Hotel, and furthermore for your candid feedback. I am concerned to hear that you were not satisfied with our services. I would welcome an opportunity to learn more about your stay, and also offer you my personal assistance for any of your... More

Munich, Germany
1 review
5 of 5 stars Reviewed April 29, 2013

I stayed at the Al Faisaliah for a whole week in April and enjoyed my stay there. The room was huge and, like the bathroom, was very clean and beautiful. Butler's service provided by my butler Mukhtar was great, he was very attentive and offered a nice and charming service. We used the restaurants several times for breakfast and dinner... More

Was this review helpful? Yes
AlexPichelGM, General Manager at Al Faisaliah Hotel, A Rosewood Hotel, responded to this review
May 16, 2013

Dear Luisa S, Thank you kindly for selecting Al Faisaliah Hotel, A Rosewood Hotel for your recent stay here in the Kingdom, and thank you for taking the time to post this nice comment. We are delighted to hear that you enjoyed your stay with us both from a in-room experience, as well as our dining options. Your praise of... More

Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 24, 2013

Stayed twice, the staff will do his best to give you the worst, tower facing, AC noisy room, have to ask them three times to get a decent room, the hotel furniture is old, carpets in the hallways is full of stains, the funny part the room TV was not connected, actually had no cables at all, also we had... More

Was this review helpful? Yes
AlexPichelGM, General Manager at Al Faisaliah Hotel, A Rosewood Hotel, responded to this review
May 14, 2013

Dear Darra2007, Thank you for staying with us at Al Faisaliah Hotel, A Rosewood Hotel, we appreciate your patronage. I am very concerned to hear that you did not enjoy your stay with us. I would appreciate an opportunity to speak to you in person, and not only get more feedback about your experience, but also offer my personal assistance... More

Boston, MA
Top Contributor
69 reviews 69 reviews
17 hotel reviews
Reviews in 31 cities Reviews in 31 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed April 21, 2013

This is a luxurious hotel with very large, very comfortable, beautifully furnished rooms. Rooms and bathrooms are almost too big. Big is not necessarily well designed. The door on the shower did not seal properly so you step out into a lake of water or a soaked bath mat. The hair dryer is stored inside a vanity—the lid is a... More

Was this review helpful? Yes
See 4 more reviews by laviajeraliz for Riyadh
AlexPichelGM, General Manager at Al Faisaliah Hotel, A Rosewood Hotel, responded to this review
May 16, 2013

Dear laviajeraliz, We very much appreciate that you chose Al Faisaliah, A Rosewood Hotel for your recent stay in Riyadh. Thank you also for taking the time to post your feedback here on tripadvisor. While I am glad to hear that you enjoyed the room décor, I am also concerned to hear that we didn’t fully meet your expectations. For... More

Goiânia, Goias, Brazil
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 15, 2013

Great hotel, very comfortable, but wi-fi access is paid and food there is extremely expensive. Buffet for dinning is good, but food taste is the same every night. The grill house, suposed to be a Brazilian-type "rodizio" meat house is a wannabe. Service is very good and kind, but food doesn't equals it. Rooms are outstanding, on the other hand.... More

Was this review helpful? Yes
See 2 more reviews by Gustavo1978 for Riyadh
AlexPichelGM, General Manager at Al Faisaliah Hotel, A Rosewood Hotel, responded to this review
May 16, 2013

Dear Gustavo1978, Thank you very much for selecting Al Faisaliah Hotel, A Rosewood Hotel for your recent trip to Riyadh. Thank you also for taking the time to evaluate us here on tripadvisor. I am delighted to hear that you liked the accommodations and the service; we do appreciate the nice comments. On the other hand, I am concerned to... More

Geneva, Switzerland
Top Contributor
80 reviews 80 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed April 8, 2013

So I been to Al Faisaliah many times and its very convenient location, help you get quickly to the next business meeting. Also they have a good restaruant in the building 'Entercote', if you like Halal steak. If you want to go shopping, just next door is the Faisaliah mall, its again the upperscale mall and it has everything.

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See 3 more reviews by ChristianJordan for Riyadh
AlexPichelGM, General Manager at Al Faisaliah Hotel, A Rosewood Hotel, responded to this review
May 14, 2013

Dear ChristianJordan, We appreciate your patronage at Al Faisaliah Hotel, A Rosewood Hotel, and thank you for taking the time to post your feedback. We are delighted to have you as a frequent guest of the hotel, and that you are overall happy with the location and amenities. For your next visit, I would be delighted to have a chance... More

Dubai, United Arab Emirates
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 8, 2013

Visited RUH on a business trip and was lucky enough to get upgraded to the South wing suites. Excellent and very comfortable spacious rooms, great amenities. After some hick-ups with the a/c and w/less phones which were quickly resolved the stay was flawless. It is great to have your Nespresso on the room when having to do desk work. Butler... More

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AlexPichelGM, General Manager at Al Faisaliah Hotel, A Rosewood Hotel, responded to this review
May 14, 2013

Dear Olbra555, Thank you very much for staying with us at Al Faisaliah Hotel, A Rosewood Hotel, and I am glad to hear you enjoyed your upgrade to our new wing, the Al Faisaliah Suites. If you prefer our Suites wing for your next stay, please do not hesitate to contact our Reservations department and ask for ongoing promotions and... More

Brookfield, WI
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 5, 2013

I've stayed in some other highly rated hotels in Riyadh when traveling for business, but this one is by far the best - it's not even close. The staff is extremely accommodating and friendly. They have a sense of happiness and pride that you have chosen to be a guest here, almost like a small bed and breakfast. The room... More

Was this review helpful? Yes
AlexPichelGM, General Manager at Al Faisaliah Hotel, A Rosewood Hotel, responded to this review
April 6, 2013

Dear Fred F, Thank you so much for your patronage at Al Faisaliah, A Rosewood Hotel, and for taking the time to write such nice comments about us. We are delighted to hear that you had a great experience, both in the guest room, as well as in your food outlets. I will make sure to share your feedback with... More

Riyadh, Saudi Arabia
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 24, 2013

Suites are located on the Southern part of the hotel very well designed, colourful, absolutely beautiful extremely quite and cozy portable-touch-screen control for lights, AC and curtains (little difficult to get functioning) restaurants at the hotel are amazing and of Riyadh's best if you're a Nespresso addict, get your capsules with, only 3 variations are available in the room

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AlexPichelGM, General Manager at Al Faisaliah Hotel, A Rosewood Hotel, responded to this review
March 31, 2013

Dear YasirTK, Thank you so much for staying with us at Al Faisaliah Suites, A Rosewood Hotel. We are excited to hear that you enjoyed your stay with us, and that you like the décor of our new Suites Hotel. Thank you also for your nice comments about our restaurants. For your next visit, please feel free to ask your... More

Riyadh, Saudi Arabia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 15, 2013

This landmark hotel is a great place to stay. Its location is perfect for wherever your business takes you in Riyadh, albeit that the traffic is bad at times and walking is not an option! Rooms are spacious and the service is keen, however rooms in the old North Wing hotel feel a bit dated. While the newer South Wing... More

Was this review helpful? Yes
AlexPichelGM, General Manager at Al Faisaliah Hotel, A Rosewood Hotel, responded to this review
March 31, 2013

Dear GulfAussie, Thank you kindly for staying with us at Al Faialiah Hotel, A Rosewood Hotel. We are glad to hear that you enjoyed your stay overall. My apologies if you were allocated to a suite in our new all-Suites Wing which appeared to have had technical problems. I will ensure that we review our technical equipment carefully to avoid... More

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Additional Information about Al Faisaliah Hotel, A Rosewood Hotel

Also Known As:
Al Faisaliah a Rosewood Hotel
Address: PO Box 4148, Olaya | King Fahad Road, Riyadh 11491, Saudi Arabia
Phone Number:
Region: Saudi Arabia > Riyadh Province > Riyadh
Amenities:
Business Center Fitness Center Free Parking Kids Activities Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotels in Riyadh
#2 Business Hotels in Riyadh
Price Range: $$$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
In a city that gracefully melds tradition with sophisticated style, Al Faisaliah Hotel, A Rosewood Hotel defines the ultimate in modern elegance. The ultra-luxury hotel's dedicated 24-hour butler service, offered to all guests, has elevated the art of personal service to new levels in the Middle East. Situated in Riyadh's Olaya district, the peerless hotel boasts the largest column-free ballroom in the Kingdom of Saudi Arabia as well as six distinct award-winning restaurants, including The Globe and new La Cucina, that delight visitors and locals alike. The property's stunning new wing, Al Faisaliah Hotel-South, blends international contemporary luxury with a hint of local design throughout its exceptionally spacious five-star accommodations. Honored by Condé Nast Traveler Gold List. ... more   less 
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Al Faisaliah Hotel, A Rosewood Hotel
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