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Sheraton Riyadh Hotel & Towers

King Fahad Road | P.O. Box 90807, Riyadh 11623, Saudi Arabia
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1 room 1 guest
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Sheraton Riyadh Hotel & Towers
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269 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
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    (66)
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    (65)
  • Dec-Feb only
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Level Contributor
93 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

A good hotel offering a good Sheraton standard. It is well located although a car is needed to go anywhere as walking nearby is not suitable due to the main busy road where the hotel is located. The rooms are compact and good. The food is good and so was the service.

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Jeddah, Makkah, Saudi Arabia
Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is one of the oldest hotel in Riyadh, but the management kept it in a good shape. Services are good and staff are friendly, comfortable bed, clean room and bathroom, clean public area, good variety of delicious food in restaurant, and good choice of TV channels,,, this is what we need and expect during a stay in hotel and... More 

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Mumbai (Bombay), India
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

I had stayed in Sheraton Riyadh on a business trip and found it to be okay. The rooms are small but okay for a business traveler. The food is not great but then maybe because the choice of vegetarian food is very low. The staff is helpful though. Given the location and the business nature of travel I think it... More 

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Matthias P, Manager at Sheraton Riyadh Hotel & Towers, responded to this review

Dear Pawan_Prabhat, Thank you so much for sharing your feedback in regards to your stay with us! Constructive feedback like yours is the opportunities that we really like to hear about and action as fast as possible! While we were happy to hear that you enjoyed the interaction with our staff and that they were helpful, I sincerely would love... More 

Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have been travelling to Riyadh since September last year quite regularly and managed to stay in a different hotel each visi with prices less and higher than Sheraton. Howeve, after this stay, I shan't be going anywhere else. The hotel staff are very friendly, excellent rooms and a very good Gym with swimming pool. The hotel has also one... More 

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Matthias P, Manager at Sheraton Riyadh Hotel & Towers, responded to this review

Hi Madone3, Thank you for sharing with us your glowing reference of the Sheraton Riyadh Hotel and Towers! Reading your comments made me feel proud to be part of the Sheraton family here. Rest assured that we will share these comments with the entire team! I am sincerely glad that you were able to enjoy our great Sheraton Fitness facilities... More 

Beijing
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I stayed here for a full month in May upon a business assignment in Riyadh and was hugely impressed by how this hotel is managed . Although one of the oldest hotels in Riyadh apparently it seems to have been renovated as the rooms seems quite modern and are very comfortable, the breakfast is excellent with a huge variety of... More 

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Matthias P, Manager at Sheraton Riyadh Hotel & Towers, responded to this review

Dear Gary F, It was a great pleasure having you as a guest in our hotel and it is greatly appreciated that you shared your experience with the community. Your comments have been shared with my colleagues and they all inquired about you! Please feel free to come and say hi when you are around! Looking forward to having the... More 

Washington, District of Columbia, District of Columbia, United States
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 11, 2015

Stayed 5 nights Jun 2015. Comfortable and clean rooms. Good wifi and desk in room, was able to work easily . Gym is adequate. Good breakfast buffet. Business center helpful with printing support. Good location . Very good choice for simple business trip.

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Matthias P, Manager at Sheraton Riyadh Hotel & Towers, responded to this review

Dear Andrew T, Thanks for your comments about the Sheraton Riyadh Hotel and Towers! I will most certainly share your feedback with our associates, who make it all happen for you and our other guests! Should you have any more feedback that you would like to share to further enhance our services, I am always reachable with the contact details... More 

Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 30, 2015

the hotel is one of my best option in Riyadh . the staff now almost all knows me by name and keep asking for the next family visit. it's good for family and work visits. staff are friendly and always helping. it's my preferred option to stay and rooms are very clean and food is great too.

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Matthias P, Manager at Sheraton Riyadh Hotel & Towers, responded to this review

Dear fsdi1974, Thank you so much for your warm and friendly comments. Your feedback exactly pin point what we are striving for on a daily basis, personalized friendly service! I am really glad that you experience your monthly trips as such. Rest assured that I will personally share your comments with our staff! Hopefully, until soon! With warm regards, Matthias... More 

Baltimore
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed June 16, 2015

Spent a week in the capital for work and stayed at the Sheraton as I am a Starwood Hotel member. The Sheraton is one of the older hotels and it shows compared to some of the other newer hotels in Riyadh such as the Four Seasons, Ritz or InterCon. It is also more traditional and simplistic in terms of architecture... More 

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Matthias P, Manager at Sheraton Riyadh Hotel & Towers, responded to this review

Dear Eric H, Thank you for sharing your feedback and experiences of your last hotel stay in the Sheraton Riyadh Hotel and Towers. We indeed are one of the more settled hotels in the city and are quite proud on our heritage. This said, we have completely renovated our complete room inventory and plans for our outlets and meeting facilities... More 

Dubai, United Arab Emirates
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed June 7, 2015

I typically spent a night every other week. While the rooms are not bad and the Italian restaurant is quite good, the service is very poor a) Room service - I order pasta with pesto and they provided pasta with tomatoes sauce. When I explained the waiter that that was not pesto, he insisted saying it is red pesto. Then... More 

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Matthias P, Manager at Sheraton Riyadh Hotel & Towers, responded to this review

Dear Alessandro B, Thank you so much for taking the time to share your experiences here on Tripadvisor. I am sorry that we were not able to convince you with our service during your last few stays. I would love the opportunity to discuss your comments over a cup of coffee during your next stay. I am looking forward to... More 

Helsinki, Finland
Level Contributor
60 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed June 1, 2015

I spent three nights at the Sheraton Riyadh. The location of the hotel is a bit away from most usual sites, but not too much. The hotel feels small and cosy. The gym was good and if I recall correctly there was an indoor swimming pool. The two lounges (on two separate floors having the same food) offer a basic... More 

Was this review helpful? Yes 1
Matthias P, Manager at Sheraton Riyadh Hotel & Towers, responded to this review

Dear Kim H, Thank you for your comments and feedback on our hotel! We greatly appreciate your feedback and especially your comments about the gym and the Club Lounge. Should you have any further details that you would like to share, please do not hesitate to reach out to me personally on the details below; we will always keep striving... More 

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