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All 145 Riyadh hotels

Sheraton Riyadh Hotel & Towers

5.0 of 5 Hotel   |   King Fahad Road | P.O. Box 90807, Riyadh 11623, Saudi Arabia
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Sheraton Riyadh Hotel & Towers
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75%
Ranked #13 of 145 hotels in Riyadh
A recent review
3 of 5 stars reviewed 2 weeks ago
hmansouri London, United Kingdom
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229 people have reviewed this hotel

Traveler rating
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    42
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    5
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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English first
London, United Kingdom
Top Contributor
65 reviews 65 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Not a bad hotel at all but there isn't anything special about it. I stayed here twice, very short visits and it isn't bad, a bit old and dated but other than that it is OK. The breakfast is quite nice.

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New Delhi, India
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hi, I am a bit disappointed reading all the comments here. Will be staying in this hotel from 13-Jul to 15-Jul. I have always been staying in Sheraton globally, but am planning to stay in Sheraton for the first time in Riyadh. Have earlier been staying in Holiday Inn but have equally horrible experience in Holiday Inn. Will be posting... More

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GMSRH, General Manager at Sheraton Riyadh Hotel & Towers, responded to this review

Dear 61 Asif, Thank you for posting your review. I am curious to learn of your experience with us from the 13th to 15th July. I can see you have already rated us but had not yet stayed? Can you let me know as my email is listed below? Many thanks Paul Paul Dunphy General Manager paul.dunphy@sheraton.com More

Ismaning, Germany
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

For Sheraton standard, this is way below average hotel. Where can i start? I stayed here for a week during my business travel. The staff is insanely rude and security always wants to do something...so they harass the guests. The hotel is quite boring and I’ve stayed at few hotels in Middle East. No wonder, people just wanting to do... More

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GMSRH, General Manager at Sheraton Riyadh Hotel & Towers, responded to this review

Dear neil s81, Thank you for your review following your recent stay. I am disappointed to read your comments particularly about the staff and their rudeness. Perhaps you could elaborate off line as to what constitutes 'insanely rude'? Riyadh is clearly not a leisure destination. particularly during Ramadan. There are many restrictions during this holy month when all Muslims are... More

Edmonton, Canada
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel for a week during a business trip. It's an average Sheraton hotel with all the basic amenities, however, the dining options at the hotel aren't very good. My entire stay was quite boring because there wasn't much to do inside the hotel. The location, on the other hand, is pretty good as it is very... More

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GMSRH, General Manager at Sheraton Riyadh Hotel & Towers, responded to this review

Dear Arjji B, Thank you for your review following your recent stay. I have noted your comments about the food and my apologies about the lack of things to do. I look forward to welcoming you back soon many thanks Paul Paul Dunphy general Manager paul.dunphy@sheraton.com More

Dubai, United Arab Emirates
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This is the third time within a month I stay at the Riyadh Sheraton and third time sorry I did so... Although there are some plus points mainly food and location about the hotel they really score extremely badly on room cleanseness and comfort.. During my first stay, my room was full of dust that I simply didn't stop sneezing... More

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GMSRH, General Manager at Sheraton Riyadh Hotel & Towers, responded to this review

Dear MAA8942, Thank you for your review following your recent stay. I am well aware of the issue and I have take the necessary action internally to prevent any re-occurances for your future stays. I know you asked for me to be advised which I was. Direct action was taken. Thank you for taking the time to write and I... More

Vienna, Austria
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 11, 2014

It is a clean hotel with very friendly, polite staff. Club rooms have a dedicated breakfast/snacks area on the 3rd floor. Foreign women can sit uncovered. There is one elevator - which is insufficient. You will need to wait unusually long. My room was loud due to general A/C of the building. I have turned the A/C in the room... More

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Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 1, 2014

A nice hotel with very kind staff. High security. Airport transfers are managed well. Relatively big, comfortable and silent room. Good wi-fi, big safe with plug. A good restaurant and additionally an Italian restaurant. Room service is excellent. Great for business traveler.

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Lahore, Pakistan
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 1, 2014

I have stayed at the Sheraton Riyadh on 2 of my last visits, and the experience both times has been pleasant. I found the staff to be courteous and efficient. You get the feeling that everyone from the reception to room service is trying to be helpful in meeting your needs and making the stay worthwhile. The reception is helpful... More

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Sheffield, United Kingdom
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 30, 2014

I stayed her for business in May 2014 and found the hotel to be clean and well appointed. There was some construction work going on in the hotel but the staff ensured that this didn't impact upon the guests. The restaurants are both very nice, the gym and pool are well appointed and the rooms clean with with everything you... More

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DC, Beirut
Top Contributor
54 reviews 54 reviews
38 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed May 23, 2014

The Hotel is clean and centrally located in Riyadh. They had a nice breakfast and modern updated rooms. I would stay again. It seems that the hotel was very recently renovated. The only small issue we had was connecting to the Wifi but thats not a big deal.

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Additional Information about Sheraton Riyadh Hotel & Towers

Address: King Fahad Road | P.O. Box 90807, Riyadh 11623, Saudi Arabia
Location: Saudi Arabia > Riyadh Province > Riyadh
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Riyadh Hotel & Towers 5*
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Also Known As:
Sheraton Riyadh Hotel And Towers
Riyadh Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#12 Luxury Hotel in Riyadh #13 Business Hotel in Riyadh
Hotel Class
Official Description (provided by the hotel)
Sheraton Riyadh Hotel & Towers is one of the leading hotels in Riyadh with 193 spacious rooms & suites. Warm and comforting, our rooms are Arabian yet international, traditional yet contemporary. Each will keep you connected to what is most important to you. Located in the heart of the city centre and modern business district, Sheraton Riyadh is two kilometers from the Riyadh Exhibition Center, five kilometers from the diplomatic quarter, and only 30 kilometers from King Khalid International Airport. We are also convenient to the city’s bustling commercial centers and industrial areas – making us a great choice for international business travelers.We look forward to your stay with us at the Sheraton Riyadh ... more   less 
Number of rooms
192

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