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Sheraton Riyadh Hotel & Towers

5.0 of 5 King Fahad Road | P.O. Box 90807, Riyadh 11623, Saudi Arabia
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Sheraton Riyadh Hotel & Towers
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Sheraton Riyadh Hotel & Towers
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243 reviews from our community

Traveler rating
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    88
    45
    13
    6
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Welwyn, England, United Kingdom
Top Contributor
90 reviews 90 reviews
45 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed here two nights while in Riyadh on business. The room was a good size, clean, good bed etc. The 'basic' internet was free and was good enough for me to connect to web, email and connect back to my office in London. The service was good all over the hotel. It's hard to find fault but if I... More 

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Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 2 weeks ago

The staff were friendly, the queen bed mattress was bery comfortable. TV programming was good (disney junior) for the little one. The fitness area was nice with lockers to put your clothes in while you work out or swim. The sauna and steam room were in operational status.Clean showers. My stay was pleasant. far better than the Ritz Carlton or... More 

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Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Like any other Sheraton, this hotel is mostly frequented by business men, although you may also find families attending a banquet, feast held in the hotel. The rooms are moderns and offer standard space. The interior is modern and clean. There is not a lot to do in the surrounding area and the hotel is situated at a very busy... More 

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Riyadh
2 reviews
4 of 5 stars Reviewed 3 weeks ago

The most that I like about this hotel is their bed and pillow suppeer comfortable. The room is well maintained as well as the bath tub and comfort room. In addition, their toiletries are nice too. The staff are somewhat friendly and they tell you all the things included in the package. I will definitely come back in this hotel...

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Abu Dhabi, United Arab Emirates
Top Contributor
63 reviews 63 reviews
25 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The Sheraton Riyadh caters to business travelers who want SPG points. They know that we could stay at other close-by and nicer hotels if we'd like, but we will always pick the Sheraton for the points (which is why it's always sold out). Everything about the hotel is average- the food, the bed and bathroom, the service, etc. Nothing bad,... More 

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GMSRH, General Manager at Sheraton Riyadh Hotel & Towers, responded to this review

Dear SSL332332, Thank you for your review following your recent stay. I am delighted that as a loyal SPG member, we are a hotel you have frequented lately. Thank you for that. We completed our full rooms renovation last year and replaced the guest elevators and introduced a brand new lobby and adjacent smoking areas. The beds are actually less... More 

Red Lion, Pennsylvania
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 26, 2014 via mobile

This was my second business trip to Riyadh. This time I elected to stay a little closer to my business meetings and selected the Sheraton. I was not disappointed. From the moment i arrived I was treated well by the staff. I arrived late in the evening and was greeted by a friendly front desk staff who took the time... More 

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Saudi Arabia
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed December 25, 2014

Hotel is bit old. Warm reception welcome. Food is below average for Lunch & Dinner. Breakfast is Excellent. You will suffer if you have your car, I was surprised that all parkings inside the hotel are sealed with chains! It was reserve for valet parking! it's the other way around! Guests park outside the hotel and walk a long way,... More 

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Abu Dhabi, Abu Dhabi, United Arab Emirates
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 2, 2014

This hotel is quite near our office and unlike some in Riyadh you can avoid the high priced hotel taxis as it's a short walk to the street, which is always a plus in my book. I stopped staying here as the renovations were making life difficult (especially when only 1 lift was working) but all seems to be over... More 

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Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 1, 2014

I had made a complaint with booking.com in the hope they will give me feed back, but nothing so far. That is why I wrote again through Trip Advisor. Extremely hostile and unfriendly reception during check in. No smile whatsoever. In addition I was given the wrong room with the excuse that no rooms were available, although I had an... More 

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GMSRH, General Manager at Sheraton Riyadh Hotel & Towers, responded to this review

Dear Youssef A, Thank you for your review following your recent stay. Firstly allow me to apologise for the issues that occurred during your stay. Could you please contact me on my details listed below so I could get some additional information from you? Many thanks Paul Paul Dunphy General Manager Sheraton Riyadh Hotel paul.dunphy@sheraton.com More 

Bucharest
Contributor
18 reviews 18 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 7, 2014

We were in the slightly more plush rooms - they were well laid out, a nice big desk for working, comfortable bed - everything that you needed. Impressed with the internet - much better than the average for the region - well done for this. Only complaint is that the food is somewhat bland and dull. The Italian restaurant is... More 

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Additional Information about Sheraton Riyadh Hotel & Towers

Address: King Fahad Road | P.O. Box 90807, Riyadh 11623, Saudi Arabia
Location: Saudi Arabia > Riyadh Province > Riyadh
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Riyadh Hotel & Towers 5*
Number of rooms: 192
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity and Odigeo so you can book your Sheraton Riyadh Hotel & Towers reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Riyadh Hotel And Towers
Riyadh Sheraton
Hotel Style:
#10 Best Value Hotel in Riyadh
#13 Luxury Hotel in Riyadh
#14 Business Hotel in Riyadh

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