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All 144 Riyadh hotels

Sheraton Riyadh Hotel & Towers

5.0 of 5 Hotel   |   King Fahad Road | P.O. Box 90807, Riyadh 11623, Saudi Arabia
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Sheraton Riyadh Hotel & Towers
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Ranked #14 of 144 Hotels in Riyadh
A recent review
3 of 5 stars reviewed 3 days ago
Hassaan_Abdeen Amman, Jordan
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230 reviews from our community

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    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Amman, Jordan
Top Contributor
85 reviews 85 reviews
26 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I stay here on monthly basis for business purposes. The hotel is fine in terms of service and location. What's disappointing however is the outdoor unshaded unpaved far parking lot. And the deteriorating dated spa and small gym. Add to that the room is poorly decorated.

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Plymouth, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

As an unaccompanied western business woman in Riyadh it is essential I have a good hotel . They collect me from the airport, have a good room for me and I stay on before I fly back. Security is good and the staff and very helpful. The restaurants have a family area . They can organise taxis/drivers for my visit.

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London, United Kingdom
Top Contributor
94 reviews 94 reviews
24 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed July 15, 2014

Not a bad hotel at all but there isn't anything special about it. I stayed here twice, very short visits and it isn't bad, a bit old and dated but other than that it is OK. The breakfast is quite nice.

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GMSRH, General Manager at Sheraton Riyadh Hotel & Towers, responded to this review

Dear Hmansouri, Thank you for your review following your recent stay. I hope to welcome you back soon Paul Paul Dunphy General Manager More

Ismaning, Germany
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 8, 2014

For Sheraton standard, this is way below average hotel. Where can i start? I stayed here for a week during my business travel. The staff is insanely rude and security always wants to do something...so they harass the guests. The hotel is quite boring and I’ve stayed at few hotels in Middle East. No wonder, people just wanting to do... More

Was this review helpful? Yes 1
GMSRH, General Manager at Sheraton Riyadh Hotel & Towers, responded to this review

Dear neil s81, Thank you for your review following your recent stay. I am disappointed to read your comments particularly about the staff and their rudeness. Perhaps you could elaborate off line as to what constitutes 'insanely rude'? Riyadh is clearly not a leisure destination. particularly during Ramadan. There are many restrictions during this holy month when all Muslims are... More

Edmonton, Canada
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 4, 2014

I stayed at this hotel for a week during a business trip. It's an average Sheraton hotel with all the basic amenities, however, the dining options at the hotel aren't very good. My entire stay was quite boring because there wasn't much to do inside the hotel. The location, on the other hand, is pretty good as it is very... More

Was this review helpful? Yes 1
GMSRH, General Manager at Sheraton Riyadh Hotel & Towers, responded to this review

Dear Arjji B, Thank you for your review following your recent stay. I have noted your comments about the food and my apologies about the lack of things to do. I look forward to welcoming you back soon many thanks Paul Paul Dunphy general Manager paul.dunphy@sheraton.com More

Dubai, United Arab Emirates
Senior Contributor
29 reviews 29 reviews
28 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed July 2, 2014

This is the third time within a month I stay at the Riyadh Sheraton and third time sorry I did so... Although there are some plus points mainly food and location about the hotel they really score extremely badly on room cleanseness and comfort.. During my first stay, my room was full of dust that I simply didn't stop sneezing... More

Was this review helpful? Yes 3
GMSRH, General Manager at Sheraton Riyadh Hotel & Towers, responded to this review

Dear MAA8942, Thank you for your review following your recent stay. I am well aware of the issue and I have take the necessary action internally to prevent any re-occurances for your future stays. I know you asked for me to be advised which I was. Direct action was taken. Thank you for taking the time to write and I... More

Vienna, Austria
Contributor
13 reviews 13 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 11, 2014

It is a clean hotel with very friendly, polite staff. Club rooms have a dedicated breakfast/snacks area on the 3rd floor. Foreign women can sit uncovered. There is one elevator - which is insufficient. You will need to wait unusually long. My room was loud due to general A/C of the building. I have turned the A/C in the room... More

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Contributor
17 reviews 17 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 1, 2014

A nice hotel with very kind staff. High security. Airport transfers are managed well. Relatively big, comfortable and silent room. Good wi-fi, big safe with plug. A good restaurant and additionally an Italian restaurant. Room service is excellent. Great for business traveler.

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Lahore, Pakistan
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 1, 2014

I have stayed at the Sheraton Riyadh on 2 of my last visits, and the experience both times has been pleasant. I found the staff to be courteous and efficient. You get the feeling that everyone from the reception to room service is trying to be helpful in meeting your needs and making the stay worthwhile. The reception is helpful... More

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Sheffield, United Kingdom
Senior Contributor
48 reviews 48 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed May 30, 2014

I stayed her for business in May 2014 and found the hotel to be clean and well appointed. There was some construction work going on in the hotel but the staff ensured that this didn't impact upon the guests. The restaurants are both very nice, the gym and pool are well appointed and the rooms clean with with everything you... More

Was this review helpful? Yes 1
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Additional Information about Sheraton Riyadh Hotel & Towers

Address: King Fahad Road | P.O. Box 90807, Riyadh 11623, Saudi Arabia
Location: Saudi Arabia > Riyadh Province > Riyadh
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Riyadh Hotel & Towers 5*
Number of rooms: 192
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Also Known As:
Sheraton Riyadh Hotel And Towers
Riyadh Sheraton

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