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All 136 Riyadh hotels

Sheraton Riyadh Hotel & Towers

5.0 of 5 Hotel   |   King Fahad Road | P.O. Box 90807, Riyadh 11623, Saudi Arabia
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Sheraton Riyadh Hotel & Towers
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78%
Ranked #14 of 136 hotels in Riyadh
Certificate of Excellence 2013
A recent review
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215 people have reviewed this hotel

Traveler rating
    85
    79
    36
    10
    5
See reviews for
6
6
28
173
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Shoreline
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

As business hotels go in Saudi Arabia, this one is average in most respects. The rooms and amenities are nice but not exceptional. The hotel is centrally located, about half-way between the airport on the heart of Riyadh. The food is also average. Nothing exceptional. The difference I find is the people and the service. The Arabs already know hospitality... More

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FotaIsland, General Manager at Sheraton Riyadh Hotel & Towers, responded to this review

Dear hfulghum, Thank you so much for your great review. As you probably noticed we are undergoing a renovation. The rooms were completed in 2013 and now we are in the lobby and meeting rooms and venues. I am very graeful to read of your service experience as what is a hotel without good service? My details are below so... More

Worcestershire, UK
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Irrespective of the work going on which is quite disruptive , my opening experience was poor . Surly receptionist checked me In, didn't help me to the lifts and when I did get to my floor , was pointed in the wrong direction by the staff. Worst still was the cheap bobbly Sheets, thick ( yes thick and far too... More

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FotaIsland, General Manager at Sheraton Riyadh Hotel & Towers, responded to this review

Dear frasergm, Thank you for your review following your recent stay. I am very disppointed to read of your experience. I would like to investigate further so perhaps you would contact me off line on my email address below. We are undergoing a renovation since early 2013. The rooms, including all the beds and linen were replaced in 2013. The... More

Abersoch, United Kingdom
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

20 minutes from the airport, of a good size, 6 floors. Floor 1 has just been renovated and as such the room, decor, bed and bathroom greatly aided my visit (no shower curtain is always a plus). I stayed on the Club Floor (1) with use of the Lounge where breakfast and evening snacks are served, it also works well... More

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Dubai, United Arab Emirates
Contributor
18 reviews 18 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 7, 2014

This hotel is a little tired but has good service and comfy beds. It has an ok gym. The stepper machines are more like the ones you'd buy for home use, I would expect better in a public gym and the the dumbbell selection is limited at the lower end 5, 7, 10, 12 Kg - you're often having to... More

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Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed March 1, 2014 via mobile

Was staying there for a week and found every single member of staff I spoke to was courteous and helpful. Hotel is undergoing major works at the moment though and only 1 lift is available for nearly 2 months

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Contributor
13 reviews 13 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 18, 2014

I stayed here while on business in Riyadh. Rooms are very comfortable and well maintained. Service was excellent as well. Location, I felt could be better but still walking distance to a couple of malls and restaurants. Very enjoyable stay.

Was this review helpful? Yes 2
Washington DC
Contributor
14 reviews 14 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 3, 2014

Excellent business hotel especially for female travelers. There's an excellent and well equipped women's gym that you can get a key for from the reception. Renovated rooms are comfortable, spacious and clean, good wifi and great staff. Breakfast was very good and the little italian restaurant in the hotel was surprisingly decent. I was very happy with the stay.

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sheratonriyadh, General Manager at Sheraton Riyadh Hotel & Towers, responded to this review

Dear Bezoona, Thank you very much for your very kind review. We look forward to welcoming you back soon Paul Paul Dunphy General Manager paul.dunphy@sheraton.com More

Al Khobar, Saudi Arabia
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed December 28, 2013

The walk through the room is smelly by the kitchen exhaust it's terrible to wake up in the morning and smell the kitchen cooking in front of your room No free internet and if you ask for it it's way to expensive Lobby coffee is not great and the nuts plate wasn't good

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sheratonriyadh, General Manager at Sheraton Riyadh Hotel & Towers, responded to this review

Dear Akanbar, Thank you for your review following your recent stay. I am disappointed to read of your experience. Perhaps you could let me know which room you were in so I can investigate the issue with kitchen smell as this is not a common complaint at all. The internet wifi facility is free for the first four hours so... More

Jeddah, Saudi Arabia
Contributor
13 reviews 13 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 27, 2013

I am now staying at the Sheraton hotel Riyadh. I am with my family to attend a family wedding. We booked two connecting rooms on the club level but was told that this is not available , so we accepted regular connected rooms. Reception Staff were rigid with artificial attitude. Try to give you the minimum if they can do.... More

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Riyadh, Saudi Arabia
Senior Contributor
47 reviews 47 reviews
23 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed December 25, 2013

The hotel is blessed with age but everything in my renovated room was functioning as required and the amenities as one expects from Sheraton were available and functioning. The gym (only male) is small but well equipped. Breakfast buffet is pretty good and diverse but lunch and dinner are not very special, something which is no problem for a 3-5... More

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sheratonriyadh, General Manager at Sheraton Riyadh Hotel & Towers, responded to this review

Dear Joao, Thank you very much for your excellent review. There is a mix of experiences and my apologies for those that did not live up to your expectations. I would be delighted to open our internal car park but unfortunately, we cannot and are forbidden from doing so by the local authorities. Indeed, the security level in Riyadh prevents... More

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Additional Information about Sheraton Riyadh Hotel & Towers

Also Known As:
Sheraton Riyadh Hotel And Towers
Sheraton Riyadh
Sheraton Riyadh Hotel
Riyadh Sheraton
Address: King Fahad Road | P.O. Box 90807, Riyadh 11623, Saudi Arabia
Location: Saudi Arabia > Riyadh Province > Riyadh
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Best Value Hotel in Riyadh
#13 Business Hotel in Riyadh
#13 Luxury Hotel in Riyadh
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Riyadh Hotel & Towers 5*
Official Description (provided by the hotel):
Sheraton Riyadh Hotel & Towers is one of the leading hotels in Riyadh with 193 spacious rooms & suites. Warm and comforting, our rooms are Arabian yet international, traditional yet contemporary. Each will keep you connected to what is most important to you. Located in the heart of the city centre and modern business district, Sheraton Riyadh is two kilometers from the Riyadh Exhibition Center, five kilometers from the diplomatic quarter, and only 30 kilometers from King Khalid International Airport. We are also convenient to the city’s bustling commercial centers and industrial areas – making us a great choice for international business travelers.We look forward to your stay with us at the Sheraton Riyadh ... more   less 
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