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InterContinental Riyadh

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Mazaar Street | Po Box 3636, Riyadh 11481, Saudi Arabia
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1 room 1 guest
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InterContinental Riyadh
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InterContinental Riyadh
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209 Reviews from our TripAdvisor Community

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Traveler rating
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5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Spanish first
  • Any
English first
  • All months
    (209)
  • Mar-May only
    (57)
  • Jun-Aug only
    (49)
  • Sep-Nov only
    (44)
  • Dec-Feb only
    (59)
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riyadh
Level Contributor
48 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Best hotel Ever visited. This 5 star property is well spread in acres of land. Nice and polite staff. This hotel has everything to offer. open buffet restaurant to open pool. it is located at King Fhad roa. Though this road is alwas rush road of Riyadh.

Was this review helpful? Yes
Tariq D, General Manager at InterContinental Riyadh, responded to this review

Dear Mr. Shakir, It is with pleasure that you have bestowed upon us the Best Hotel you have ever visited. Please accept our gratitude. We deeply value our relationship with you and therefore, we are committed to continuously providing you with the highest level of service every time you stay at the InterContinental Riyadh. We look forward to welcoming you... More 

Dubai, Dubai, United Arab Emirates
Level Contributor
56 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I have had 2 dinners in the hotel unforgettable . The buffet was really bad, the food was kept there i think for 2.-3 days at least. Hard meat, bitter hummos and so on. i have had stomach anche all night. The 2nd day we tried the club sandwich. Incedibly bad, Cold and tasteless. The rooms apre old despite the... More 

Was this review helpful? Yes
Tariq D, General Manager at InterContinental Riyadh, responded to this review

Dear Mr. Manuel, I am saddened by the experience you had with regards to the food that you consumed in our Restaurant. By way of explanation but certainly not an excuse, it is our utmost care that we serve fresh and high quality foods in all our Restaurants. With our deep concern to get to the bottom of your experience,... More 

Doha, Qatar
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Been to this property a number of times and do not find it impressive. For a city such as Riyadh, which would always be in my "top 10 places not to ever visit" (unless forced to), this hotel can be considered somewhat of a luxury but in reality, its an old property with average customer service and subpar amenities. The... More 

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Tariq D, General Manager at InterContinental Riyadh, responded to this review

Dear Guest Khota, I read with deep concern your review of the services and facilities of our hotel during your recent stay with us. Meantime, let me thank you for your patronage and for sharing your observations to us. I don’t want to give you excuses, but let me assure you that I took notes of all your issues and... More 

Jeddah
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It was not my first stay in this hotel and it will not be the last one! It is an oasis of silence and relaxation middle in a very dynamic city. Where else you will find a golf course middle in a capital? OK, the furniture is not the newest anymore but it has style and the rooms are spacious... More 

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Tariq D, General Manager at InterContinental Riyadh, responded to this review

Dear Mr. Abdul, Please accept our sincere thanks for your kind comments and wish to count you as one of our most loyal patron. It has always been our goal to continuously improve our services and facilities. As a matter of fact, we are already in the final stage in our 2nd major renovation plan of all rooms and suites.... More 

Level Contributor
4 reviews
4 of 5 stars Reviewed 3 weeks ago

I first stayed for two days in the hotel way back in 2005. It was one of the best hotels in Riyadh at that time. The hotel's location (on King Fahad road) in the city's business district is very convenient for people who have back to back meetings. Even today the hotel retains its charm. The rooms are large and... More 

Was this review helpful? Yes
Tariq D, General Manager at InterContinental Riyadh, responded to this review

Dear Mr. Anand, Let me thank you for your continued patronage towards the InterContinental Riyadh. Having been with us since 2005, we are truly grateful to your loyalty to our hotel and to the brand. Indeed, the management continued its effort to maintain the facilities of the hotel. However, I wish to assure you that we are already on the... More 

Dhahran, Saudi Arabia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

It is very old with old furniture and rooms. Rooms has bad smells with a lot of issues. Some receptionists are terrible and so bad. It is not easy hotel to stay in. I feel that the management have changed to the worst. There is an obvious big gap between the management before and now. It is not easy to... More 

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Tariq D, General Manager at InterContinental Riyadh, responded to this review

Dear Mr. Adivse, We acknowledge with thanks receipt of your comments and for having shared your thoughts regarding the status of our rooms and the management. All the contents of your review were the subject of discussion in our Executive meeting. Please be assured that we are looking into short and long term solutions to all your concerns so as... More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Although that riyadh is a business destination but in this hotel u can combine both business With some leisure.. with its extremely warm welcome, various facilities, friendly stuff and a pack of activities. U will be able to enjoy the rest of the day after an intensive working schedule Defiantly a wide range of exceptional restaurants with various cuisine are... More 

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Tariq D, General Manager at InterContinental Riyadh, responded to this review

Dear Mr. Rabih, Thank you for your comments and good rating during your recent stay at InterContinental Riyadh. We are very happy to note that you had a very comfortable stay and really enjoyed our recreation facilities. Rest assured that we are committed to your full satisfaction every time you stay with us. We look forward to the pleasure of... More 

Sharjah, United Arab Emirates
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 21, 2015

While the hotel isn't the most conveniently located place to stay, it still earns 5 stars. The service, rooms and amenities are outstanding. Room service is timely and the staff courteous. Room was clean, spacious and had a good view.

Was this review helpful? Yes
Tariq D, General Manager at InterContinental Riyadh, responded to this review

Dear Guest Rpmpkdff, Thank you for your kind review and high rating of the InterContinental Riyadh. I am very happy to note that your stay was enjoyable and that you find the services of our staff and the hotel facilities to your full satisfaction. I trust that we will have the opportunity of serving and welcoming you again in the... More 

Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed July 12, 2015

The Intercontinental Hotel in Riyadh is as you'd expect of a 5 Star Hotel. The communal area's are all in excellent condition which gives the hotel a warm comfortable feel when you enter. The hotel staff are all extremely friendly and courteous, and the restaurants and club lounge serve excellent food in nice surroundings. The only down side I would... More 

Was this review helpful? Yes
Tariq D, General Manager at InterContinental Riyadh, responded to this review

Dear Graeme H, Thank you for choosing InterContinental Riyadh on your recent stay and for your valuable comments. It's great to read that you enjoyed your stay,liked the location,Club lounge and the service., while I take note of comments "the need for room refurbishment".Let me assure you that its on our top priority and we are driving towards the future... More 

London, United Kingdom
Level Contributor
49 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed June 14, 2015

What a shame. We travelled from the Intercontinental in AL Khobar were the stay could not have been better to this hotel in Riyadh expecting typical Intercontinental service and frankly the hotel front desk were slow and did not greet properly, the general staff were miserable and the rooms were tired with the shower having little or no pressure. Even... More 

Was this review helpful? Yes 2
Tariq D, General Manager at InterContinental Riyadh, responded to this review

Dear Mr. Deckvm, Thank you for contributing your valuable time to write review on your recent stay with Intercontinental Riyadh. I have carefully gone through all your comments and let me express my deep disappointment in not meeting your expectations.I assure you that your comments are valuable for us and we consider this as our constructive feed back to deliver... More 

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