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InterContinental Riyadh

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Mazaar Street | Po Box 3636, Riyadh 11481, Saudi Arabia
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InterContinental Riyadh
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InterContinental Riyadh
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196 reviews from our community

Traveler rating
    59
    80
    38
    11
    8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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Stockholm, Sweden
Top Contributor
60 reviews 60 reviews
45 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Sometimes you want to stay at a hotel in a secure environment, this hotel offers it in Riyadh. Nothing to complaint about prices are a little high but safety is somewhat difficult to price. I normally stay at either Intercontinental or Crowne Plaza. The room design is a little more old style classic at International compared to Crowne Plaza. But... More 

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Tariq D, General Manager at InterContinental Riyadh, responded to this review

Dear Mr. Gustafsson, We are privileged by your nice comment that the InterContinental Riyadh is “one of the better hotels in Riyadh”. Thank you so much for your continued patronage and your kind review. As we are working on the final stage in the major renovation of our rooms and suites, please be assured that we are committed to implement... More 

Virginia
Top Contributor
156 reviews 156 reviews
35 hotel reviews
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I did not stay here but had meetings and judging by comments of people staying here it is very good. The hotel was undergoing some renovations. It is behind a wall, so technically a compound, and very clean and grounds are well groomed. I was impressed at how clean it was. I ate lunch by the golf course and it... More 

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Tariq D, General Manager at InterContinental Riyadh, responded to this review

Dear Mr. Zoomer, Thank you for your kind review of the InterContinental Riyadh when you attended a meeting here. I am very glad that you find the facilities, the surrounding areas and the food served at the golf restaurant to your satisfaction. It has always been our goal to ensure comfort and best experience, not only to our in-house guests,... More 

Dubai, United Arab Emirates
Contributor
16 reviews 16 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed April 6, 2015

Will try to keep it as short and to the point as possible: - Stayed 3 nights - Arrival and check in were spotless and staff were super professional - Got the usual upgrade (to Junior Suite as an IHG Platinum member) - room 121 * 1st -ve encounter: Room decor/furnishings that went out of style in mid/late 80s !!!... More 

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Tariq D, General Manager at InterContinental Riyadh, responded to this review

Dear Mr. Vazkenee, First of all, let me thank you for your review and appreciate your time and effort in informing us of your experience during your recent stay with us. I also take this opportunity to extend my sincere apologies for all the inconveniences that have caused you. Meanwhile, I am very grateful to your sense of fairness with... More 

Thiruvananthapuram (Trivandrum), India
Top Contributor
133 reviews 133 reviews
31 hotel reviews
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed April 6, 2015

Intercontinental is a famous place to be in Riyadh especially when you are on business travel, and I had the opportunity to be there for a couple of nights. And it defintely exceeded expectations. I was give a nice upgrade to a junior suite and that was a pleasant experience. Great spacious rooms, with everything you need. Wonderful and defintely... More 

Was this review helpful? Yes 1
Tariq D, General Manager at InterContinental Riyadh, responded to this review

Dear Guest FoodiePhili, I am very pleased to read your very nice and positive review about the InterContinental Riyadh. Your affirmation that the services you received exceeded your expectations is an inspiration to the team to AIM HIGHER, for the full satisfaction of our valued guests. Thank you for your continued patronage as we look forward to your next visit... More 

Dubai, United Arab Emirates
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 31, 2015

I am a frequent visitor to Intercontinental Riyadh and find it quite homely every time I go there. The staff recognize and greet you despite the flurry of conventions, meetings, VIPs that this hotel hosts being one of the prestigious ones in the capital. Your warm welcome starts from the bellhop and continues through the concierge to the reception. Housekeeping... More 

Was this review helpful? Yes
Tariq D, General Manager at InterContinental Riyadh, responded to this review

Dear Mr. Tallone2013, I am deeply touched by your nice and excellent review about the InterContinental Riyadh’s services and facilities. Let me take this opportunity to thank you for the time and effort in informing how great your experience was. I wish to assure you that your review energizes the team to work even harder to continuously work for improvements,... More 

Jeddah, Saudi Arabia
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 30, 2015

Stayed here multiple times, only by the 3rd time did I start enjoying my stays. In a gold ambassador with IHG club and Intercontinental. Being right in front of the ministry of interior has its ups and downs. The place is secure with shaded parking and closed gates, the driver and the car are being photographed once trying to enter.... More 

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Tariq D, General Manager at InterContinental Riyadh, responded to this review

Dear Guest Thamer, Thank you for your continued patronage and your kind review. I am really glad that you enjoyed your recent stay with us which means there is a significant improvement in the facilities and services. I am really grateful to your acknowledgement and please be assured of our best services at all times. We look forward to have... More 

San Antonio, Texas
Top Contributor
276 reviews 276 reviews
129 hotel reviews
198 helpful votes 198 helpful votes
4 of 5 stars Reviewed March 24, 2015

Stayed for 4-nights on recent business trip and was very pleased with accomodations, breakfast and lunch offered in hotel (and up on 6th Floor Lounge). Room was quite large, comfortable and bathroom was also very spacious and accomodating. Staff went out of there way at every step to provide quality service and hotel is in expansion mode to provide more... More 

Was this review helpful? Yes
Tariq D, General Manager at InterContinental Riyadh, responded to this review

Dear Fox Traveller, Thank you for the nice, comprehensive review about our facilities and services and really appreciate your time in preparing these excellent comments. It is our prime objective as a team to provide all our valued guests the best hotel experience, and I am very glad that we met some of your expectations. Of course, we have noted... More 

australia
Top Contributor
88 reviews 88 reviews
78 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed March 18, 2015

I stayed here for two weeks in a standard room on a business trip, and can honestly say I found it an excellent hotel. Other reviewers have complained about the need for room decor to be upgraded, and yes, the rooms are not cutting edge style. But it depends what you want from an hotel. If you choose based on... More 

Was this review helpful? Yes
Tariq D, General Manager at InterContinental Riyadh, responded to this review

Dear Ms. Ozday, Let me thank you for your time and effort in making this comprehensive review and highlighting your experience about real comfort and excellent service. I take pride of having a great team and I am especially thrilled about your feedback about their smiling and courteous demeanor and their proactive behavior. I have noted some of your suggestions... More 

Manama, Bahrain
Contributor
13 reviews 13 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 14, 2015 via mobile

Hotel & it's staff were excellent. Rooms were good sized, clean, and staff were helpful , courteous and professional The only bad thing about this hotel is the food. Their Mondo staff were rude, so I just left without eating there. Staff at the main restaurant are good but the food was below standard. It wasn't good at all. Tasteless... More 

Was this review helpful? Yes 1
Tariq D, General Manager at InterContinental Riyadh, responded to this review

Dear Guest Big Mo, Thank you for your kind review and rating. We would also like to thank you for your positive feedback as valued guest with particular regards to our staff behavior, cleanliness and the comfort of your room. At the same time, we are sorry to read about your experience in one of our restaurants, in which we... More 

London, United Kingdom
Contributor
16 reviews 16 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 13, 2015

The intercontinental hotel in Riyadh Saudi Arabia is a very nice hotel. It is located in downtown. Rooms are wide with a very comfortable bed and clean. There is free coffee and tea and bottled water. Innet is free. If you are an IHG member, you will be upgraded and has fruit basket

Was this review helpful? Yes
Tariq D, General Manager at InterContinental Riyadh, responded to this review

Dear Mr. Hasan, Let me thank you for your loyalty to the brand and to the InterContinental Riyadh. I am also equally thankful to your being a member of the IHG Rewards Club and glad that the needed recognition and benefits have been extended to you. We look forward to the pleasure of welcoming you again, Mr. Hasan. Sincerely, Tariq... More 

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