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InterContinental Riyadh

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Mazaar Street | Po Box 3636, Riyadh 11481, Saudi Arabia
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InterContinental Riyadh
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InterContinental Riyadh
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202 Reviews from our TripAdvisor Community

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Traveler rating
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    80
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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Sharjah, United Arab Emirates
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

While the hotel isn't the most conveniently located place to stay, it still earns 5 stars. The service, rooms and amenities are outstanding. Room service is timely and the staff courteous. Room was clean, spacious and had a good view.

Was this review helpful? Yes
Tariq D, General Manager at InterContinental Riyadh, responded to this review

Dear Guest Rpmpkdff, Thank you for your kind review and high rating of the InterContinental Riyadh. I am very happy to note that your stay was enjoyable and that you find the services of our staff and the hotel facilities to your full satisfaction. I trust that we will have the opportunity of serving and welcoming you again in the... More 

Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Intercontinental Hotel in Riyadh is as you'd expect of a 5 Star Hotel. The communal area's are all in excellent condition which gives the hotel a warm comfortable feel when you enter. The hotel staff are all extremely friendly and courteous, and the restaurants and club lounge serve excellent food in nice surroundings. The only down side I would... More 

Was this review helpful? Yes
Tariq D, General Manager at InterContinental Riyadh, responded to this review

Dear Graeme H, Thank you for choosing InterContinental Riyadh on your recent stay and for your valuable comments. It's great to read that you enjoyed your stay,liked the location,Club lounge and the service., while I take note of comments "the need for room refurbishment".Let me assure you that its on our top priority and we are driving towards the future... More 

London, United Kingdom
Level Contributor
49 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed June 14, 2015

What a shame. We travelled from the Intercontinental in AL Khobar were the stay could not have been better to this hotel in Riyadh expecting typical Intercontinental service and frankly the hotel front desk were slow and did not greet properly, the general staff were miserable and the rooms were tired with the shower having little or no pressure. Even... More 

Was this review helpful? Yes 1
Tariq D, General Manager at InterContinental Riyadh, responded to this review

Dear Mr. Deckvm, Thank you for contributing your valuable time to write review on your recent stay with Intercontinental Riyadh. I have carefully gone through all your comments and let me express my deep disappointment in not meeting your expectations.I assure you that your comments are valuable for us and we consider this as our constructive feed back to deliver... More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 10, 2015

When it comes to Kingdom of Saudi Arabia, it's really very important where you are staying, especially if you are lady business traveller. Intercontinental Riyadh is an iconic property. Ideal location, choice of restaurants and lounges, outstanding cleanness, oasis of relaxation, cosmopolitan feel, and elegant, immaculate staff is providing service beyond your expectations! You feel like at home, all your... More 

Was this review helpful? Yes 1
Tariq D, General Manager at InterContinental Riyadh, responded to this review

Dear Ms.Kristina, There is no greater satisfaction to us than receiving a wonderful review like yours. I am so thrilled by your honest feed back and comments about our wonderful service.I would like to sincerely thank you for your patronage to our hotel and giving us the opportunity to share the moments of great guest experience with my team. We... More 

Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 8, 2015

First of all: from the beginning to the it is ways a pleasure! The staff is always super friendly and helpful in every situation. Hotel: - The rooms are very big, you can choose between different categories. - Roomservice is excellent and very delicious. - Housekeeping is doing a good job, nevertheless some of the room needs a make over... More 

Was this review helpful? Yes
Tariq D, General Manager at InterContinental Riyadh, responded to this review

Dear Mr.Chris, Thank you indeed for a very detailed review about our hotel facilities. The review is covering almost all our facilities and I am glad that you had opportunity to explore. This is a great moment of truth for me and an opportunity to share to my team about one of the best experience you had with us. The... More 

Cairo, Egypt
Level Contributor
58 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed June 4, 2015

One of the best in Riyadh, with its spacious rooms, food outlets, central location and the golf club. The hotel size is huge and that explains the large space that the lobby occupies, the meeting rooms, and ball room. I stayed in one of the suites that was nicely decorated. Food is fantastic wherever you eat.

Was this review helpful? Yes
Tariq D, General Manager at InterContinental Riyadh, responded to this review

Dear ElBo65, Thank you for taking time to write a great review about the Intercontinental Riyadh.. I am really glad that you have enjoyed our spacious rooms food outlets and the golf. We are so proud of your comments and we assure you that we put every effort to make sure that all our guest has same experience you had.... More 

Stockholm, Sweden
Level Contributor
60 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed May 7, 2015

Sometimes you want to stay at a hotel in a secure environment, this hotel offers it in Riyadh. Nothing to complaint about prices are a little high but safety is somewhat difficult to price. I normally stay at either Intercontinental or Crowne Plaza. The room design is a little more old style classic at International compared to Crowne Plaza. But... More 

Was this review helpful? Yes 1
Tariq D, General Manager at InterContinental Riyadh, responded to this review

Dear Mr. Gustafsson, We are privileged by your nice comment that the InterContinental Riyadh is “one of the better hotels in Riyadh”. Thank you so much for your continued patronage and your kind review. As we are working on the final stage in the major renovation of our rooms and suites, please be assured that we are committed to implement... More 

Virginia
Level Contributor
156 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 stars Reviewed April 30, 2015

I did not stay here but had meetings and judging by comments of people staying here it is very good. The hotel was undergoing some renovations. It is behind a wall, so technically a compound, and very clean and grounds are well groomed. I was impressed at how clean it was. I ate lunch by the golf course and it... More 

Was this review helpful? Yes
Tariq D, General Manager at InterContinental Riyadh, responded to this review

Dear Mr. Zoomer, Thank you for your kind review of the InterContinental Riyadh when you attended a meeting here. I am very glad that you find the facilities, the surrounding areas and the food served at the golf restaurant to your satisfaction. It has always been our goal to ensure comfort and best experience, not only to our in-house guests,... More 

Dubai, United Arab Emirates
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed April 6, 2015

Will try to keep it as short and to the point as possible: - Stayed 3 nights - Arrival and check in were spotless and staff were super professional - Got the usual upgrade (to Junior Suite as an IHG Platinum member) - room 121 * 1st -ve encounter: Room decor/furnishings that went out of style in mid/late 80s !!!... More 

Was this review helpful? Yes
Tariq D, General Manager at InterContinental Riyadh, responded to this review

Dear Mr. Vazkenee, First of all, let me thank you for your review and appreciate your time and effort in informing us of your experience during your recent stay with us. I also take this opportunity to extend my sincere apologies for all the inconveniences that have caused you. Meanwhile, I am very grateful to your sense of fairness with... More 

Thiruvananthapuram (Trivandrum), India
Level Contributor
137 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
4 of 5 stars Reviewed April 6, 2015

Intercontinental is a famous place to be in Riyadh especially when you are on business travel, and I had the opportunity to be there for a couple of nights. And it defintely exceeded expectations. I was give a nice upgrade to a junior suite and that was a pleasant experience. Great spacious rooms, with everything you need. Wonderful and defintely... More 

Was this review helpful? Yes 2
Tariq D, General Manager at InterContinental Riyadh, responded to this review

Dear Guest FoodiePhili, I am very pleased to read your very nice and positive review about the InterContinental Riyadh. Your affirmation that the services you received exceeded your expectations is an inspiration to the team to AIM HIGHER, for the full satisfaction of our valued guests. Thank you for your continued patronage as we look forward to your next visit... More 

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