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All 147 Riyadh hotels

InterContinental Riyadh

5.0 of 5 Hotel   |   Mazaar Street | Po Box 3636, Riyadh 11481, Saudi Arabia
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Ranked #13 of 147 Hotels in Riyadh
A recent review
3 of 5 stars reviewed 3 weeks ago
HKexpat88 Hong Kong, China
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161 reviews from our community

Traveler rating
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4
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135
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hong Kong, China
Senior Contributor
39 reviews 39 reviews
31 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is actually a very nice hotel, excellent sports facilities (golf, tennis, big gym and bowling), the service is excellent and so are the food outlets, but the very old rooms are in dire need of a makeover. If you feel like being time warped back to the 70's then this is the place to stay. The design of the... More

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Tariq D, General Manager at InterContinental Riyadh, responded to this review

Dear Guest HXexpat88, Thank you for your kind review and really appreciate your positive comments concerning our services, our sports facilities and so are the food outlets. I can understand your notes with regards to our rooms, indeed they are but I wish to inform you that we are now finalizing our 2nd major project which will be the complete... More

Riyadh, Saudi Arabia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Its lunch time when we reached this hotel. At the entrance at the hotel lobby there is a restaurant where you can order coffee and you can eat there. We ordered pizza and it was tasty! We had a tour inside I discovered they have bowling area, pool, gym, they have this Palm Golf Club we walked around and really... More

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Tariq D, General Manager at InterContinental Riyadh, responded to this review

Dear Mr. Ameer, It pleases me to read your excellent review and your assurance of coming back to our hotel. Thank you for your patronage and being endowed to have a wide, spacious area of greenery plus various relaxation facilities have made your stay memorable. This is your second home in Riyadh Mr. Ameer and look forward to have the... More

Top Contributor
62 reviews 62 reviews
13 hotel reviews
38 helpful votes 38 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This is a bad place. Help completely overwhelmed and slow. They handle telephone orders and customer orders. Cakes look sad. We sat for an hour before our order was partially delivered. We had ti call waiter several time to get attention. Not 5 star at all.

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Tariq D, General Manager at InterContinental Riyadh, responded to this review

Dear Ms. Yasmine, I read your review of our Atrium Cafe during your recent visit to this outlet. With deep regret, I extend my sincere apology for all the inconveniences that have caused you and your group. I have immediately called on the In-Charge of the Atrium and wish to assure you that we will do all the necessary actions... More

Contributor
18 reviews 18 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Overall, this was a good choice to stay at in Riyadh. I only spent one night so couldnt try out all the amenities but the room was very clean though had a strange layout and felt a little outdated. The restaurant served great breakfast and in-room dinning was delicious. Internet was very good which was very convenient and the hotel... More

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Tariq D, General Manager at InterContinental Riyadh, responded to this review

Dear Mr. Ismail, Thank you for your time in giving us your kind review. I am very glad that despite some of our shortfall specially the status of our rooms in our main building, you find our services "great", i.e, clean rooms, great breakfast, delicious in-room dining, fast internet and the staff are very helpful and accommodating. I wish you... More

Dubai, United Arab Emirates
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 8, 2014

It does the job. Especially after the renovation. Riyadh is not famous for hotel offerings. The InterContinental delivers on everything that a business traveller needs. Of course, it would be nice if the neighborhood was walkable.

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Tariq D, General Manager at InterContinental Riyadh, responded to this review

Dear Guest ANFEBO, I really appreciate your kind review and your testimony on the standard of services the InterContinental Riyadh offers. We value your patronage and assure you that we continue to be dynamic on improvements… all for your comfort and satisfaction. With my sincere regards. Tariq Dowidar, General Manager More

1 review
5 of 5 stars Reviewed September 4, 2014

My fav hotel in riyadh everything is great there . Comfort , location , food , cleanliness and the staff were very helful , i have stayed here a number of times in the last few months and have always found the staff to be friendly and very efficient I like to stay at riyadh intercontinental hotel

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Tariq D, General Manager at InterContinental Riyadh, responded to this review

Dear Mr. Bayan, Thank you for your nice review. I am happy to note that your review's title matches with the InterContinental slogan: GREAT HOTELS GUEST LOVE. Let me assure you that InterContinenal Riyadh continues to Aim Higher with the ultimate goal for your utmost comfort and satisfaction. We’ll be happy to have you again, Mr. Bayan. Yours sincerely, Tariq... More

Riyadh, Saudi Arabia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed September 1, 2014

It is a nice hotel but when i went to check in they let me wait for almost an hour their work was not really good in the main desk there is not any thing that attracts in their lobby.. The rooms are good and spacious but the arrangements of the rooms are really confusing buildings attached but they are... More

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Tariq D, General Manager at InterContinental Riyadh, responded to this review

Dear Mr. Dalal K, I am sorry to read your unhappy experience with us during your stay in January 2014. Please accept my sincere apologies for the inconveniences that have caused you. At InterContinental Riyadh, we take pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations during that stay. I have seriously discussed your issues with... More

Abu Dhabi, Abu Dhabi, United Arab Emirates
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 31, 2014

I recently started staying here on business trips after some unsatisfactory stays at other hotels. Although this is an older property and has some design quirks (I had to go to a different building for the Executive lounge) it has been well maintained. There was some confusion about the gym - the one in the main hotel building is being... More

Review collected in partnership with this hotel

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Tariq D, General Manager at InterContinental Riyadh, responded to this review

Dear Mr. Richard, I would like to thank you for your nice review of the InterContinental Riyadh's services and facilities. We take pride in ensuring our guests' satisfactions and I am glad that we met your expectations during your recent stay with us. As a manifestation to our strive for perfection, we wish to assure you that we continue to... More

1 review
5 of 5 stars Reviewed August 28, 2014

Adore calm and I find in this hotel. It Imitaz unique location amid beautiful gardens. It also provides excellent service, high quality restaurants...................................... ................

Review collected in partnership with this hotel

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Tariq D, General Manager at InterContinental Riyadh, responded to this review

Dear Mr. Adel, I read with great pleasure your nice review about our hotel during your recent stay with us. Thank you very much and wish to assure you that your beautiful comments are the very ingredients for our action to aim higher, with guests’ satisfaction and comfort as our ultimate goal. We look forward to the pleasure of serving... More

Zaandam, The Netherlands
Senior Contributor
39 reviews 39 reviews
29 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 22, 2014

Stayed here on a recent business trip, was booked into an Executive Room - these are located in a separate wing. The room was great, definitely up to the standard I would expect from an IC. The Club lounge had a good range of food and the staff were extremely helpful. I only ate in the hotel once at the... More

Was this review helpful? Yes
Tariq D, General Manager at InterContinental Riyadh, responded to this review

Dear Fourstardust Guest, Thank you so much for your 5-star rating of our Executive Club Wing. Your comments make us proud of our property and a manifestation of our efforts in maintaining the InterContinental experience and standard. We will be very happy to have you again at the InterContinental Riyadh. Best regards. Tariq Dowidar, General Manager More

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Additional Information about InterContinental Riyadh

Address: Mazaar Street | Po Box 3636, Riyadh 11481, Saudi Arabia
Phone Number:
Location: Saudi Arabia > Riyadh Province > Riyadh
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — InterContinental Riyadh 5*
Number of rooms: 145
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Also Known As:
Intercontinental Riyadh Hotel Riyadh

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