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All 144 Riyadh hotels

InterContinental Riyadh

5.0 of 5 Hotel   |   Mazaar Street | Po Box 3636, Riyadh 11481, Saudi Arabia
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Ranked #9 of 144 Hotels in Riyadh
A recent review
4 of 5 stars reviewed 3 weeks ago
ANFEBO Dubai, United Arab Emirates
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157 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dubai, United Arab Emirates
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It does the job. Especially after the renovation. Riyadh is not famous for hotel offerings. The InterContinental delivers on everything that a business traveller needs. Of course, it would be nice if the neighborhood was walkable.

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Tariq D, General Manager at InterContinental Riyadh, responded to this review

Dear Guest ANFEBO, I really appreciate your kind review and your testimony on the standard of services the InterContinental Riyadh offers. We value your patronage and assure you that we continue to be dynamic on improvements… all for your comfort and satisfaction. With my sincere regards. Tariq Dowidar, General Manager More

1 review
5 of 5 stars Reviewed 3 weeks ago

My fav hotel in riyadh everything is great there . Comfort , location , food , cleanliness and the staff were very helful , i have stayed here a number of times in the last few months and have always found the staff to be friendly and very efficient I like to stay at riyadh intercontinental hotel

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Tariq D, General Manager at InterContinental Riyadh, responded to this review

Dear Mr. Bayan, Thank you for your nice review. I am happy to note that your review's title matches with the InterContinental slogan: GREAT HOTELS GUEST LOVE. Let me assure you that InterContinenal Riyadh continues to Aim Higher with the ultimate goal for your utmost comfort and satisfaction. We’ll be happy to have you again, Mr. Bayan. Yours sincerely, Tariq... More

Riyadh, Saudi Arabia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

It is a nice hotel but when i went to check in they let me wait for almost an hour their work was not really good in the main desk there is not any thing that attracts in their lobby.. The rooms are good and spacious but the arrangements of the rooms are really confusing buildings attached but they are... More

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Tariq D, General Manager at InterContinental Riyadh, responded to this review

Dear Mr. Dalal K, I am sorry to read your unhappy experience with us during your stay in January 2014. Please accept my sincere apologies for the inconveniences that have caused you. At InterContinental Riyadh, we take pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations during that stay. I have seriously discussed your issues with... More

Abu Dhabi, Abu Dhabi, United Arab Emirates
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I recently started staying here on business trips after some unsatisfactory stays at other hotels. Although this is an older property and has some design quirks (I had to go to a different building for the Executive lounge) it has been well maintained. There was some confusion about the gym - the one in the main hotel building is being... More

Review collected in partnership with this hotel

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Tariq D, General Manager at InterContinental Riyadh, responded to this review

Dear Mr. Richard, I would like to thank you for your nice review of the InterContinental Riyadh's services and facilities. We take pride in ensuring our guests' satisfactions and I am glad that we met your expectations during your recent stay with us. As a manifestation to our strive for perfection, we wish to assure you that we continue to... More

1 review
5 of 5 stars Reviewed 4 weeks ago

Adore calm and I find in this hotel. It Imitaz unique location amid beautiful gardens. It also provides excellent service, high quality restaurants...................................... ................

Review collected in partnership with this hotel

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Tariq D, General Manager at InterContinental Riyadh, responded to this review

Dear Mr. Adel, I read with great pleasure your nice review about our hotel during your recent stay with us. Thank you very much and wish to assure you that your beautiful comments are the very ingredients for our action to aim higher, with guests’ satisfaction and comfort as our ultimate goal. We look forward to the pleasure of serving... More

Zaandam, The Netherlands
Senior Contributor
39 reviews 39 reviews
29 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 22, 2014

Stayed here on a recent business trip, was booked into an Executive Room - these are located in a separate wing. The room was great, definitely up to the standard I would expect from an IC. The Club lounge had a good range of food and the staff were extremely helpful. I only ate in the hotel once at the... More

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Tariq D, General Manager at InterContinental Riyadh, responded to this review

Dear Fourstardust Guest, Thank you so much for your 5-star rating of our Executive Club Wing. Your comments make us proud of our property and a manifestation of our efforts in maintaining the InterContinental experience and standard. We will be very happy to have you again at the InterContinental Riyadh. Best regards. Tariq Dowidar, General Manager More

Oakham, United Kingdom
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 18, 2014

This is my second stay at this hotel for almost a complete month again, but what a difference a month can make. The majority of staff here are excellent and my room is comfortable. On checking out of the hotel last time I made a complaint hopefully to be resolved for my return a week later. This hasn’t happened I’m... More

Was this review helpful? Yes 3
Tariq D, General Manager at InterContinental Riyadh, responded to this review

Dear Mr. KThomas065, I read with deep regret your review about the way your complaint was handled. Moreover, your letter addressed to my attention was sent on the day I started my travel outside of the kingdom. Please accept my sincere apology for all the inconveniences that have caused you. Though the reaction was late, I would like to thank... More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 19, 2014

I stayed for 4 nights in business in July 2014. During Ramadan, so obviously very quiet and restaurants not on their usual hours and service. Even so the breakfast in the Oasis restaurant was terrible. I understand they are only serving a handful of people a day but it was thoroughly average for the 160 riyals asking price. Room service... More

Was this review helpful? Yes 1
Tariq D, General Manager at InterContinental Riyadh, responded to this review

Dear Mr. Mike, I read with deep regret your review and your experience during your recent stay with us during Ramadan, Please accept my sincere apology for all the inconveniences that have caused you. As a proof to our sensitivity to guest's comment and to our strive for improvement, I met all my Department Heads concerned and discussed/proposed ways and... More

Athens, Greece
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 14, 2014

Big hotel with spacious rooms and restaurants. Comfortable beds and enormous closet for clothes storing (suitable for long term travelers). Good quality breakfast with satisfactory variety. Stuff welcoming and kind. In house dining was tasty but a bit pricey. Swimming pool, gym and other recreational venues helped spend your spare time.

Was this review helpful? Yes 1
Tariq D, General Manager at InterContinental Riyadh, responded to this review

Dear Mr. Fotaman, Thank you for your review of InterContinental Riyadh. I find it gratifying to note that you consider us a "Comforting place in the desert". Your positive observations of our facilities including the welcoming and kind attitude of our staff are reasons for us to celebrate. Thank you once again and will cascade your review to all our... More

Baughurst, United Kingdom
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed July 12, 2014

I like staying here - the rooms are old - but always clean and tidy. Internet access is always good quality - but my favourite thing is how friendly the staff are - The guy that shines shoes always greets me the minute I walk through the door - and he's an absolute asset to the hotel And a lovely... More

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Tariq D, General Manager at InterContinental Riyadh, responded to this review

Dear Mr. Steve, Thank you for your well-balanced and fair review of our hotel. I understand your comment concerning the status of our rooms in the main building. However, I would like to inform you that this is one major focus of the management now after the completion of the 1st phase which are the main entrance, hotel lobby, restaurants... More

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Additional Information about InterContinental Riyadh

Address: Mazaar Street | Po Box 3636, Riyadh 11481, Saudi Arabia
Phone Number:
Location: Saudi Arabia > Riyadh Province > Riyadh
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — InterContinental Riyadh 5*
Number of rooms: 145
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Also Known As:
Intercontinental Riyadh Hotel Riyadh

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