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All 144 Riyadh hotels

Holiday Inn Riyadh-Olaya

4.0 of 5 Hotel   |   Olaya Street | PO Box 69112, Riyadh 11547, Saudi Arabia
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Ranked #58 of 144 Hotels in Riyadh
A recent review
4 of 5 stars reviewed 2 weeks ago
ManojGagwani Dubai
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40 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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london
Top Contributor
50 reviews 50 reviews
19 hotel reviews
37 helpful votes 37 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

This hotel starts to be old. It needs seriously to be looked after. From the lobby it doesn't sound bad but the rooms are aged. Even their junior suite where you would expect some sort of luxury are almost dirty. Warm water is barely luck warm and bathtub is dirty. Wifi is erratic so forget about working.

Was this review helpful? Yes
medhat h, Front Office Manager at Holiday Inn Riyadh-Olaya, responded to this review

Dear Mr. David Thank you very much for taking the time to write about your comments.we are sorry to hear that you have a less pleasant stay with us.Our hotel is scheduled for updating our internet system and that will be done within 2 months from now including the TV system and telephone system. The items you have mentioned regarding... More

Dubai
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Holiday Inn Olaya is a good 4 star hotel located in the commercial district of Olaya. The hotel is about 25 kms, app. 45 minute ride from the airport and cab costs about SAR 75 - SAR 90. The hotel has two blocks next to each other. I checked in the 1st building and had to walk to the next... More

Was this review helpful? Yes 1
medhat h, Front Office Manager at Holiday Inn Riyadh-Olaya, responded to this review

Dear Mr. ManojGagwani, We would like to thank you very much for sharing your experience in our hotel Holiday Inn Olay and We work hard to ensure our facilities are superior and we strive to be the best Holiday Inn around. We are so happy to read such a great comments from your side. Your comments regarding the consistency of... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel staff are very friendly and helpful and the hotel is near the shops area and shopping streets, the hotel breakfast has a lot of variety and they have a 24 hr room service, and the hotel is quite so you can really relax after a long day.

Was this review helpful? Yes 1
medhat h, Front Office Manager at Holiday Inn Riyadh-Olaya, responded to this review

Dear Mr. Khaled We would like to thank you very much for your review about your stay at holiday inn Olaya Riyadh. we are all pleased to hear that you have enjoyed your stay with us and that you feel you received a great service.it is something our staff takes great pride in,so we value your feedback. We will be... More

Southampton, United Kingdom
Top Contributor
63 reviews 63 reviews
15 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is not set in good looking surroundings, though the area is pretty good for getting around Riyadh. About 50 mins from airport, expect 150 Riyal fare. Rooms are OK, staff are very helpful indeed. Restaurant was in neighbouring buiding while I was ther and always opened 20 mins after it should have. Food OK, but not great.

Was this review helpful? Yes
medhat h, Front Office Manager at Holiday Inn Riyadh-Olaya, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write to us to let us know about your recent stay at the Holiday Inn Olaya Riyadh, nothing pleases more than to have such a valued guest like you. Your feedback is very important to us, and it will be shared with the entire staff, specially to the... More

Riyadh, Saudi Arabia
1 review
5 of 5 stars Reviewed 4 weeks ago

I have been staying in Holiday Inn Olaya on and off for the last 5 months now and it has been a very satisfying experience. The standard perks are there..but you ask for anything extra and the staff makes sure that it is fulfilled! The complimentary breakfast is well cooked and better served. The wifi connection makes work easy. The... More

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medhat h, Front Office Manager at Holiday Inn Riyadh-Olaya, responded to this review

Dear Mr.Bhanu, Thanks you so much for your review of our hotel . we are pleased to hear you enjoyed your stay with us and that you feel you feel you received great service. It is something our staff takes great pride in,so we value your feedback.We will be sure to pass your kind words to along to the mentioned... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 24, 2014

I travel to Riyadh regularly for business, and Holiday Inn Olaya is my preferred hotel to stay as I found this as one of the best examples. I've always experienced slick and friendly service starting from reception to room service. Excellent staffs and the service quality. I was sent a surprised chocolate cake on my birthday. The hotel is visual... More

Was this review helpful? Yes 1
medhat h, Front Office Manager at Holiday Inn Riyadh-Olaya, responded to this review

Dear Mr.Raman, We would like to thank you very much for your review about your stay at holiday inn Olaya Riyadh. we are all pleased to hear that you have enjoyed your stay with us and that you feel you received a great service.it is something our staff takes great pride in,so we value your feedback. We will be sure... More

Dubai, United Arab Emirates
Top Contributor
70 reviews 70 reviews
33 hotel reviews
202 helpful votes 202 helpful votes
3 of 5 stars Reviewed August 19, 2014

I am an IHG Member and I usually intend to stay within the hotels under the umbrella of IHG Group. During my last visit to Saudi I stayed at the Holiday Inn Olaya since it was very close to where I needed to be. The staff is very well trained, always smiling and really helpful. The location of the hotel... More

Was this review helpful? Yes 3
medhat h, Front Office Manager at Holiday Inn Riyadh-Olaya, responded to this review

Dear Mr. Sabry Thank you for taking the time and sharing your wonderful comments about the experience during your stay at Holiday Inn Olaya Riyadh. It is our pleasure to note that you had enjoyed your stay and pleased with the provided services. Your positive comments and recommendation were highly appreciated and shared with our team members. As well as... More

Dhahran, Saudi Arabia
1 review
1 of 5 stars Reviewed August 11, 2014

at the beginning , everything was fine .. But when i was at the reception to check out i noticed a paper that has my signature and my brother's and it looks like someone was trying to practice copying our signatures.. when i ask them about it and requested to see all the receipt i realized that one of the... More

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medhat h, Front Office Manager at Holiday Inn Riyadh-Olaya, responded to this review

Dear Ms. Shaimaa, Thank you very much for taking the time to write about your comments. we are so sorry to hear you had a less than pleasant stay with us. please contact us at medhat.hussein@ihg.com , so we can obtain additional details regarding the case you have mentioned in order to do our investigation, We regret that this impacted... More

Dubai, United Arab Emirates
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed August 2, 2014

My first experience (and last) in this hotel involved me arriving early. I was informed that the room was not ready at 8:30, which I could understand, so I asked them to provide me a temporary CLEAN room where I could shower before going straight to work after my flight. To my surprise, I was given a dirty room, with... More

Was this review helpful? Yes
medhat h, Front Office Manager at Holiday Inn Riyadh-Olaya, responded to this review

Dear Mr. Stephen Thank you very much for taking the time to write about your comments.We are so sorry to hear you had a less pleasant stay with us. The items you have mentioned regarding the room and the check in will be addressed to the concerned managers in order to investigate the case. We regret that this impacted your... More

Toronto, Canada
1 review
3 of 5 stars Reviewed July 31, 2014

Gym and spa are men only. This is not listed anywhere on the hotel website that I could find, and is also not stated anywhere on the hotel property. In fact, the only way I found out was trying to enter the gym. It is disappointing that a UK-based hotel chain would not offer equal fitness opportunities for both genders.... More

Was this review helpful? Yes
medhat h, Front Office Manager at Holiday Inn Riyadh-Olaya, responded to this review

Dear valued guest, Thank you very much for posting a review for your stay with us. We work hard to ensure our facilities are superior and we strive to be the best Holiday Inn around. We truly regret the inconvenience we might have caused you .Your review will be used to consider improvements needed and your comments regarding the GYM... More

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Additional Information about Holiday Inn Riyadh-Olaya

Address: Olaya Street | PO Box 69112, Riyadh 11547, Saudi Arabia
Phone Number:
Location: Saudi Arabia > Riyadh Province > Riyadh
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Riyadh-Olaya 4*
Number of rooms: 298
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Also Known As:
Holiday Inn Riyadh-Olaya Hotel Riyadh
Riyadh Holiday Inn

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