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Suite Novotel Riyadh Olaya

4.0 of 5 Olaya Main Street, Riyadh, Saudi Arabia
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Suite Novotel Riyadh Olaya
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Suite Novotel Riyadh Olaya
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40 reviews from our community

Traveler rating
    5
    19
    10
    4
    2
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3
30
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Beirut, Lebanon
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The room is very attractive, comfortable and cozy. The food quality is excellent. The service is exceptionally excellent. They had problems with smell in the bathroom and WiFi and the good thing is that they take reports seriously and fixed them.

Review collected in partnership with this hotel

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Suite Novotel R, General Manager at Suite Novotel Riyadh Olaya, responded to this review

Thank you for taking the time to let us know about your stay with us. We appreciate your kind positive feedback, and all the nice comments about our hotel. It is always our pleasure to work on guest issues, hoping to have a satisfactory stay with us. Looking forward to host you again in the near future. Best regards. More

1 review
5 of 5 stars Reviewed October 10, 2014

Had a really great stay there, with friendly staff! The food was really good and the staff members were excellent. I had a room with a great view of the city and would recommend anyone to go and stay there.

Review collected in partnership with this hotel

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Suite Novotel R, General Manager at Suite Novotel Riyadh Olaya, responded to this review

Thank you for your overall positive feedback and for your kind recommendation to our hotel. We look forward to have you with us in your upcoming visit to Riyadh. Best regards. More

Limassol
Top Contributor
70 reviews 70 reviews
26 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed October 4, 2014 via mobile

The location is among the best in Riyadh and this hotel is a very good option for busy travelers. Breakfast is good but not extravagant and the service is at a higher level than what you usually find in Saudi. Visitors to Riyadh these days should select the location of their hotel with the utmost care. Works for the metro... More

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Suite Novotel R, General Manager at Suite Novotel Riyadh Olaya, responded to this review

Thank you for taking the time to let us know about your stay with us, and for your kind comments and positive overall feedback. Also we appreciate your note regarding the metro construction, where luckily our hotel has not been affected and we hope it will not, mainly since we are at the end of Olaya street and close to... More

Kuwait City, Kuwait
Top Contributor
54 reviews 54 reviews
26 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed September 5, 2014

How do you rate business hotels? All much of a muchness really? Well for me one of the most important things is 'do they provide a plug at your bedside to charge your mobile'? Doesn't everybody nowadays have a mobile or device that needs charging near the bed overnight?? yet some hotels don't seem to think of this, And what... More

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Suite Novotel R, General Manager at Suite Novotel Riyadh Olaya, responded to this review

Thank you for taking the time to let us know about your stay, and for the overall positive feedback about our hotel and services. As for the internet, and eventhough the issues has been dramatically decreased. We regularly continue to enhance the quality of the internet provided. Again, we appreciate your feedback, and we look forward to host you again... More

Delft, Netherlands
Contributor
17 reviews 17 reviews
17 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed August 17, 2014

Suite Novotel Olaya is a great business hotel. I have stayed here with my colleagues for months and I like it. The location is great. It is relatively close to Thalya street, where many of the better restaurants in Riyadh are located. The value provided for the price is excellent. The rooms are large and comfortable.The food is not too... More

Review collected in partnership with this hotel

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Suite Novotel R, General Manager at Suite Novotel Riyadh Olaya, responded to this review

Thank you for your taking the time to let us know about your stay with us. We appreciate your positive feedback about our hotel, and the feedback regarding the pool, electricity sockets, and the express checkout. I have shared those points with the department heads concerned and we have started replacing some of the electrical sockets, and we should be... More

Sydney, Australia
Contributor
11 reviews 11 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 29, 2014

The ground floor and facilities were level of a Novotel., however room was average. The room rate was also on the high side for what you get. F & B pricing too expensive. I was mostly disappointed with housekeeping. Floor drainage in the shower was terrible, with most of the water going outside the shower and flooding the bathroom. The... More

Review collected in partnership with Accorhotels.com

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Suite Novotel R, General Manager at Suite Novotel Riyadh Olaya, responded to this review

Thank you for your feedback and valuable comments. Your feedback is what always helps us to improve our services. It is unfortuante that your issues were not resolved to your satisfactory, and the front desk should have acted much better to ensure complete satisfaction. I have shared your comments with the department heads concerned, and please accept our sicnere apology.... More

Boston, Massachusetts
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 21, 2014

I stayed here for over a month on various trips -- the food is great, rooms are clean and new, service excellent, cost reasonable and the location can't be beat. I've stayed at both Four Seasons and Al Faisaliah many times -- which are excellent -- for a longer stay, the room with a kitchen and large suite is excellent.... More

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Suite Novotel R, General Manager at Suite Novotel Riyadh Olaya, responded to this review

Thank you for your positive feedback and for your kind comments. I wiil share it with our associates whom will definitely appreciate it . Knowing that i have shared with our departement head concerned about the internet router . We look foreward to host you again with us, hoping your next stay will be as enjoyable as this one. Best... More

Dubai, United Arab Emirates
1 review
3 of 5 stars Reviewed June 8, 2014

The first time when I stay, I got an upgrade. Now I got the smallest room as a gold member and this month's I will be platinum and as per the advantage of this is should get always free upgrade. I hope it will happen! Cheers

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Suite Novotel R, General Manager at Suite Novotel Riyadh Olaya, responded to this review

Thank you for taking the time to let us know about your experience in our hotel . As a valuable LeCLub card holder, it is unfortuante that the front desk did not upgrade you to one of our suites. However, the upgrade depends on the availability, and probably the hotel was very busy during your last stay. I have shared... More

Dublin
Contributor
12 reviews 12 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 19, 2014

We went on a business trip and had a tough time through immigration and headed to the hotel. Front desk staff were very pleasant and helpful during our 2:00 am arrival but overall the rooms were a bit grim in my opinion. No bathtub and quite small rooms. Mine was partially facing a brick wall and then partially some apts... More

Was this review helpful? Yes
Suite Novotel R, General Manager at Suite Novotel Riyadh Olaya, responded to this review

Thank you for taking the time to share with us your feedback about our hotel. We apprecaite your kind words about the front desk associates, and apologize for the bad experience with the local taxis . We hope to see you again in your upcoming visit to RIyadh. Best regards. More

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Additional Information about Suite Novotel Riyadh Olaya

Address: Olaya Main Street, Riyadh, Saudi Arabia
Location: Saudi Arabia > Riyadh Province > Riyadh
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Suite Novotel Riyadh Olaya 4*
Number of rooms: 115
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