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Hilton Garden Inn Riyadh Olaya

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Olaya Main Street Building 8951 | PO Box 15553, Riyadh 11454, Saudi Arabia
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1 room 1 adult
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Hilton Garden Inn Riyadh Olaya
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362 Reviews from our TripAdvisor Community

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Mesa, Arizona
1 review
5 of 5 stars Reviewed 3 days ago NEW

I had a great experience at this hotel. I'm from the United States so going into Saudi Arabia had me a little worried, since there was so much you see on TV and it being a completely different culture. I had very low expectations of the quality and level of services that would be available. Once I arrived I was... More 

Helpful?
Thank Isaac K
Houston, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

The staff were always great and nothing was too difficult for them. The hotel is located about a 5 minute cab ride from the heart of Riyadh. Rooms are very comfortable and the breakfast far exceeded the variety available of HGI's in the States. Excellent value for money, although I was able to take advantage of the Winter special

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Paul B
Manchester, United Kingdom
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is a slightly older style hotel, but all the usual amenaties are available and the restaurant staff are very helpful.The food is largley buffet style, rather han hute cuisine, but there is something for everyone every night. I was upgraded to a higher floor and larger room away from the lifts so I had a very peaceful stay.

Helpful?
Thank pauljschofield
General Manager M, General Manager at Hilton Garden Inn Riyadh Olaya, responded to this review

Dear pauljschofield, Thank you very much for taking the time to publish your comments. I have already shared them with our team and I believe this will motivate us to keep working to seek service excellence for our guests. We look forward to welcoming you in the near future at Hilton Garden Inn Riyadh Olaya. Best Regards, Hans Schiller |... More 

Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed 5 days ago NEW via mobile

I'm here on a very short business trip and I found this place clean and perfect. But beside that I must say that food is very pathetic as compare to its prices! Although complimentory breakfast was Great! My reservation was for King Size Bed but when I actually entered the room it was a normal standard size room. So I... More 

Helpful?
Thank Kamran Y
General Manager M, General Manager at Hilton Garden Inn Riyadh Olaya, responded to this review

Dear Kamran, Thank you for taking the time to evaluate your stay with. I regret to learn that you had an unpleasant stay at our hotel, I will personally make sure to pass on your comments to all the departments concerned. Rest assured that it is your feedback that allows us to better enhance our overall guest experience and we... More 

Washington DC, District of Columbia
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

The hotel was clean and tidy. The size and space of the room is good. Bathroom is organized with many good accessories. The price was good considering the other hotel prices. It took me sometime to reach to the hotel as there are so many projects around the area. But it is close to all offices.

Helpful?
Thank Andejani
General Manager M, General Manager at Hilton Garden Inn Riyadh Olaya, responded to this review

Dear Andejani, Thank you for your comments regarding your recent stay at the Hilton Garden Inn Riyadh Olaya. I’m very pleased to learn that you enjoyed your stay and appreciated our services and amenities. I've taken the liberty of sharing your review with my staff and Management. Once again, thank you for your valuable feedback and I look forward to... More 

1 review
3 of 5 stars Reviewed 1 week ago

this hotel has lost some of brand quality standard & commitment. Poor service & quality are visible in many areas. Guest feedback is not taken seriously. lessening and understanding the guest needs & requirements is not a priority any more. I suggest the management should evaluate H>G mission statements.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank X7304CSmohamedb
General Manager M, General Manager at Hilton Garden Inn Riyadh Olaya, responded to this review

Dear X7304CSmohamedb, Thank you for taking the time to provide us your feedback regarding your recent stay. I am genuinely concerned to read about the inconveniences you have experienced with us. I will assure you that your feedback will definitely allow us to enhance our service standards further and to reach optimum levels of satisfaction. Indeed, I have taken note... More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my first time staying at this hotel. I have stayed at other Hilton Garden Inns and can honestly say this one was the best. The rooms were very nice and comfortable. The fitness center was well equipped. Breakfast was great - many foods to choose from and it was fresh and delicious. I know where I will stay... More 

Helpful?
Thank Bradley T N
General Manager M, General Manager at Hilton Garden Inn Riyadh Olaya, responded to this review

Dear Bradley T N, Thank you very much for choosing to stay at Hilton Garden Inn Riyadh Olaya and sharing your Hilton experience. We are pleased that you have overall enjoyed our facilities and services provided by our staffs. Delighted to hear that you find our Gym very useful and convenient. Your review has been shared with my management and... More 

Abu Dhabi, United Arab Emirates
2 reviews
5 of 5 stars Reviewed 1 week ago

Rooms are clean, food is good but the staff are what makes me come back. I've stayed here every week for more than two years and the staff are friendly, professional and go out of their way to make you feel at home. A special mention to Amr and Shahabuddin who always look after me very well. I've stayed in... More 

Helpful?
Thank Aoui37
General Manager M, General Manager at Hilton Garden Inn Riyadh Olaya, responded to this review

Dear Aoui37, Thanking you for taking time to review our Hotel which I greatly value. I’m very pleased to learn that you have enjoyed your stay in our Hotel and have found the team friendly. I will personally share your valuable comments with the Hotel as it will be an encouragement for them to keep up the good work. Thank... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

I would like to share very positive feedback for this hotel as it overcome my expectations. Hotel was super cool, food was great as you can deicde from Arabic as well as Europien one;the stuff very polite expecially Aftab. The room was clean perfectly every day. I would only recommend this hotel for everyone visiting Riyadh.

Helpful?
Thank Martin Z
General Manager M, General Manager at Hilton Garden Inn Riyadh Olaya, responded to this review

Dear Martin Z, Thank you for your comments and reviews about your hotel. It’s good to know that you enjoyed the multiple cuisines we offer at our hotel and we would advise you to try our relishing Friday Brunch which is offered in a variety of savouring dishes. I would personally forward your appreciating comments to our team member which... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

This was my second stay at the hotel, and it met all of my expectations once again. Very quiet, yet in the middle of the city, it offers a good breakfast and an excellent daily fruit basket in the room.

Helpful?
Thank Justin B
General Manager M, General Manager at Hilton Garden Inn Riyadh Olaya, responded to this review

Dear Justin B, Thank you for your comments regarding your recent visit to Riyadh and staying again at the Hilton Garden Inn Riyadh Olaya. I'm very pleased to learn that you enjoyed your stay and thank you for commending our Team Members. I've taken the liberty of sharing your review with my staff and Management. Once again, thank you for... More 

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