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Hilton Garden Inn Riyadh Olaya

Travelers' Choice award winner
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Olaya Main Street Building 8951 | PO Box 15553, Riyadh 11454, Saudi Arabia
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Hilton Garden Inn Riyadh Olaya
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Hilton Garden Inn Riyadh Olaya
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288 reviews from our community

Traveler rating
    127
    106
    45
    7
    3
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14
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243
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newcastle Upon Tyne, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

Stayed at this hotel on a recent business trip to the Kingdom! I hosted a gala dinner for 30 people and it was well recieved! Excellent location with great facility and excellent service! :-) Great service and staff! No complaint whatsoever! Keep it up!

Review collected in partnership with Hilton Garden Inn

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Grassobbio, Italy
Top Contributor
124 reviews 124 reviews
28 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Good hotel in central Riyadh. The rooms are small but clean and reasonably furnished. Bathrooms a little old fashioned. the service is very good from the reception through to restaurant and other facilities.

Was this review helpful? Yes 1
HGI_Riyadh, General Manager at Hilton Garden Inn Riyadh Olaya, responded to this review

Dear lecterit, Thanking you for taking time to review our Hotel which I greatly value, I'm very pleased that you have enjoyed your stay and have found our Hotel modern. Rest assured that I will share your great comments to the entire team as it will serve as an encouragement for them to keep up the good work. Thank you... More 

Riyadh, Saudi Arabia
Top Contributor
472 reviews 472 reviews
61 hotel reviews
178 helpful votes 178 helpful votes
4 of 5 stars Reviewed 1 week ago

Most of my guests coming from outside Saudi Arabia used to stay at this hotel so most of our business meetings conducted there. They a very small lobby with coffee and restaurant inside it. The restaurant served a very nice food. The staff there are so friendly and cooperative.

Was this review helpful? Yes 1
HGI_Riyadh, General Manager at Hilton Garden Inn Riyadh Olaya, responded to this review

Dear Abdulmoez-Tahmaz, Thanking you for choosing to stay with us and for taking time to review our Hotel which I greatly value as it will add value to our effort to provide quality service to our Guests. I'm very glad that you have found our Team very helpful and friendly. . Thank you again for staying with us and Looking... More 

Leiden, The Netherlands
Top Contributor
58 reviews 58 reviews
22 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My room is fairly spacious; the beds are excellent. All is well kept, nothing is worn down. The room contains a small desk; in room internet works very well. The bathroom is rather small, with an unpractical setting of the door in combination with toilet. But water pressure is fine, water temperature is fine, so shower is good. Showers are... More 

Was this review helpful? Yes 1
HGI_Riyadh, General Manager at Hilton Garden Inn Riyadh Olaya, responded to this review

Dear bertjebof, Thanking you for taking time to review our Hotel which I greatly value, I'm very pleased that you have enjoyed your stay and have found the Hotel much convenient. Rest assured that I will share your great comments to the entire team as it will serve as an encouragement for them to keep up the good work. Thank... More 

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed one night with family of 5, two adults, 6yr old, 3yr old and two months old baby. Booked a deluxe king room but were upgraded to a two bedroom suite with no additional charge. Roomservice was excellent, very tasty. Breakfast was superb. Friendly staff, would definitely recommend.

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HGI_Riyadh, General Manager at Hilton Garden Inn Riyadh Olaya, responded to this review

Dear Marnix79, Thanking you for choosing to stay with us and for taking time to review our Hotel which I greatly value as it will add value to our effort to provide quality service to our Guests. I'm very glad that you have found our Team very helpful and courteous for which I will take great pride on. Rest assured... More 

Toronto, Canada
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Bad News First (Sorry bout that) 1. THE WHOLE HOTEL IS DARK AND DINGY. APPEARS THAT THE ARCHITECT HATED NATURAL LIGHT !!!! THIS ONE SINGLE DOWNSIDE RUINS ALL THAT IS AVERAGE OR GOOD. We stayed here and had a largish meeting too at this venue. Surprisingly the meeting room too was like a large cell with no windows !... More 

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HGI_Riyadh, General Manager at Hilton Garden Inn Riyadh Olaya, responded to this review

Dear Kidwais, Thanking you for choosing to stay with us and for taking time to review our Hotel which I greatly value as it will add value to our effort to provide quality service to our Guests. I'm very glad that you have found our Team very helpful and courteous for which I will take great pride on. Rest assured... More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I had a great stay for the last 8months on and off in Hilton Garden Inn. I specially want to thank the following people, who know what customer service is. - Karem/ Vishnu - on the front desk. Karem is an excellent manager, and also Al-Amer who is very chatty. - Sadik/Ranjan/Johar/ Mohammad/2 Chef's- Breakfast Team. These guys are just... More 

Was this review helpful? Yes 2
HGI_Riyadh, General Manager at Hilton Garden Inn Riyadh Olaya, responded to this review

Dear Shann B, Thanking you for choosing to stay with us and for taking time to review our Hotel which I greatly value as it will add value to our effort to provide quality service to our Guests. I'm very glad that you have found our Team very helpful and courteous for which I will take great pride on. Rest... More 

Dubai, United Arab Emirates
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Hotel is in bad need of maintenance and window cleaning. The rooms are depressing and very small windows with no natural light. Its far from Hilton Standards and not an option for me any longer. The staff were friendly and polite but that's where it ends.

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HGI_Riyadh, General Manager at Hilton Garden Inn Riyadh Olaya, responded to this review

Dear laurence d, Thanking you for choosing to stay with us and for taking time to review our Hotel which I greatly value as it will add value to our effort to provide quality service to our Guests. I'm very glad that you have found our Team very helpful and rest assured that I have noted your constructive feedback which... More 

Dammam, Saudi Arabia
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I was there with my family last week, in two bedroom suite, location is good in Olaya road, it is calm, clean and the price ia acceptable. Breakfast is free with multiple choices and also dinner is included, internet is free and the staff are very cooperative

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HGI_Riyadh, General Manager at Hilton Garden Inn Riyadh Olaya, responded to this review

Dear Bashar M, Thanking you for taking time to review our Hotel which I greatly value, I'm very pleased that you and your Family have enjoyed your stay. Rest assured that I will share your great comments to the entire team as it will serve as an encouragement for them to keep up the good work. Thank you again for... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 weeks ago

The rooms are not clean,Windows and curtains full of sand lousy sound proofing. Food at restaurant is mediocre, the location is a bit out of the Olaya main Faisaliyah mall but a 15 min walk through a messy street

Was this review helpful? Yes 1
HGI_Riyadh, General Manager at Hilton Garden Inn Riyadh Olaya, responded to this review

Dear agentiler, Thanking you for choosing to stay with us and for taking time to review our Hotel which I greatly value as it will add value to our effort to provide quality service to our Guests. I have also noted your constructive feedback which I will personally address with the Hotel Management team as it will add value to... More 

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