We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mercure Value Riyadh

Building N 7183 Unit 1 | Exit 8, Granada Mall, Riyadh 11416, Saudi Arabia
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with ACCORHOTELS.COM to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Mercure Value Riyadh
View Map
Add Photo Write a Review

91 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    10
    34
    33
    8
    6
See reviews for
2
1
9
79
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (91)
  • Mar-May only
    (28)
  • Jun-Aug only
    (18)
  • Sep-Nov only
    (18)
  • Dec-Feb only
    (27)
All months
A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago

i liked the hotel over all , and for me it was close to the university. they offered an upgrade and some fruit, and the bed was comfortable and the room was clean. They need to renew the furniture though, and the house keeping didn't clean my room in the morning because they say i will stay only one day!... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
naji a, Front Office Manager at Mercure Value Riyadh, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Value Riyadh Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More 

Dinas Powys, Cymru
Level Contributor
88 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed July 9, 2015

Over this year I have stayed 80 mights in this well-run property. An outgoing and friendly senior management team encourages all staff to anticipate guest needs, and this works well in all respects. The comfortable bedrooms are immaculately clean and room staff are keen to please. The front office and lobby team never fail to greet you, and the cafe... More 

Was this review helpful? Yes
naji a, Front Office Manager at Mercure Value Riyadh, responded to this review

At the end, we just starts to feel you one of our family... thank you for you generous review, and wish you a well good health with the success in all of your life More 

Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 8, 2015

Situated just in front of Granada mall. Nice architecture. It's a boat shaped hotel. They have buffet breakfast but limited choices. Clean rooms. With kitchen inside so you can actually cook. I like the wall decors.

Was this review helpful? Yes
naji a, Front Office Manager at Mercure Value Riyadh, responded to this review

Thank you for taking the time to tell us about your experience at the Mercure Value Riyadh Hotel. and looking forward to welcome you back More 

Jeddah, Saudi Arabia
Level Contributor
41 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed June 3, 2015

The hotel is ok, located between the airport and downtown. Room was more of a studio with a kitchenette. The check in process was horrible, as they canceled my “prepaid” booking because I was late coming in and their machine was not able to charge my card. When I told reception that this is unacceptable and at least they should... More 

Was this review helpful? Yes
naji a, Front Office Manager at Mercure Value Riyadh, responded to this review

Thank you very much for reviewing our hotel, we are happy and grateful to work on your notes, and we apologize about the check in experience, the staff will be sent for retraining to make sure it will never occur again. we hope to have the chance to welcome you back to assure you the best service More 

London, United Kingdom
Level Contributor
47 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed May 29, 2015

Why this hotel is shaped like a ship and staff are dressed as sailors I have no idea. Little about it inside is ship like. It's ok for a business trip, the reception area was excellent but the suites are really poor design and in need of a face lift. The floor in my sitting area was sticky and there... More 

Was this review helpful? Yes
naji a, Front Office Manager at Mercure Value Riyadh, responded to this review

Dear Mr. Colin, Thank you for taking the time to tell us about your experience at the Mercure Value Riyadh. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

Level Contributor
77 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed May 9, 2015 via mobile

Arrived in the dark after a 10 hour flight The staff were fantastic the shape of the Hotel takes some getting used to as it is built like ship. The room was a suite which was excellent Big double bed Sitting area and flat screen TV. There a is a pool gym and sauna all worth visit I only had... More 

Was this review helpful? Yes 1
naji a, Front Office Manager at Mercure Value Riyadh, responded to this review

Thank you Mr. Shaun for sharing your experience and looking forward to welcome you back More 

Swansea, United Kingdom
Level Contributor
88 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed May 2, 2015

I stayed here for work and it was a nice hotel, especially for a woman travelling alone. I felt very safe and comfortable. Nice restaurant with a good buffet every lunch and dinner. A mix of western a nod local cuisine. A stayed in a suite which was nice, it had 2 bedrooms and a good sitting area and kitchen,... More 

Was this review helpful? Yes 2
naji a, Front Office Manager at Mercure Value Riyadh, responded to this review

We appreciate and very thankful for your review, looking forward to welcome you back to serve you again More 

Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 1, 2015

The Mercure Value Riyadh was built in the shape of a cruise ship and it's location is in the middle of the Saudi desert, in the northern side of Riyadh. My plant manager and I spent a night there at the end of April, 2015. I would give this hotel 3.5 stars as it's somewhat dated, but in good condition.... More 

Was this review helpful? Yes
CEO186338, Front Office Manager at Mercure Value Riyadh, responded to this review

Dear Mr. Frank Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our... More 

Riyadh, Saudi Arabia
Level Contributor
31 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed April 15, 2015

I attended a 2 days training at a hotel which took place at one of their rooms (8 am - 5 pm) at the 3rd floor. The food quality and the bathroom are poor, and here are the details: Food: 1. Hot water used for tea is not that hot, it will go warm in less than 2 minutes. It... More 

Was this review helpful? Yes
CEO186338, Manager at Mercure Value Riyadh, responded to this review

Dear Sir, On behalf of Mercure Value Hotel, please accept my apology for your unpleasant stay at our hotel We strive to ensure our patrons experience the best visits possible during their travels and we fell short of our goal this time. - Hot water in the meetings room are in automatic boiler, and due to AC full function in... More 

Lexington, Kentucky
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed March 14, 2015

Hotel is located very close to the airport. Reception staff need more training . on a scale of 1 to 10 rooms will get 6. Food quality is very poor and I think they have health problem. I'm a regular customer with club Accor and I'm afraid this is one of the worst hotels from this group. I don't recommend.

Was this review helpful? Yes
CEO186338, Front Office Manager at Mercure Value Riyadh, responded to this review

Thank you Mr. Motaz for your review, we appreciate your concern to let us know about our mistakes, we assure you this is not a Mercure Value Standards, since very recently we had been certificated from CRISTAL International Standards with HACCP Food Safety Risk Management System... Our food in all the outlets is going under a very restricted Hygiene equation.... More 

Travelers are raving about these Riyadh hotels

Questions? Get answers from hotel staff and past guests. Ask a question

48 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (34)
Viewed
Bathroom (4)
Viewed
View from room (1)
Viewed
Room/suite (10)
Viewed
Hotel & grounds (15)
Viewed
Dining (3)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Room/suite (7)
Viewed
Dining (2)
Viewed
Hotel & grounds (2)
Viewed
Other (3)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Riyadh hotels
0.8 mi away
Meral Crown Hotel
Meral Crown Hotel
#39 of 162 in Riyadh
4.0 of 5 stars 6 reviews
1.2 mi away
Holiday Inn Riyadh Izdihar
1.4 mi away
Madareem Crown Hotel
Madareem Crown Hotel
#37 of 162 in Riyadh
3.0 of 5 stars 52 reviews
Show Prices
Show Prices
Show Prices
2.0 mi away
Rest Night Hotel Suites- Al Ta`awon
9.6 mi away
Makarim Riyadh Hotel
Makarim Riyadh Hotel
#43 of 162 in Riyadh
3.5 of 5 stars 34 reviews
3.6 mi away
Ramada Riyadh
Ramada Riyadh
#65 of 162 in Riyadh
3.5 of 5 stars 39 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay