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Holiday Inn Riyadh Izdihar

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2907 Sheik Abdulwahab Bin Abdullah St | Izdihar District Unit 1, Riyadh 12488, Saudi Arabia
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Holiday Inn Riyadh Izdihar
Best prices for: 1 room 1 guest
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Ranked #21 of 158 Hotels in Riyadh
A recent review
3 of 5 stars Reviewed December 10, 2014
GaryHodgson Redruth, United Kingdom
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146 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Holiday Inn Riyadh Izdihar
See the most recent reviews
Redruth, United Kingdom
Top Contributor
106 reviews 106 reviews
15 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed December 10, 2014

Room ok, but toilet smelling from the drain. Room service is hit & miss, sometimes your tea & coffee gets replenished, sometimes it doesn't. Reported that my ethernet connection was broken - took them 2 days to fix it. Breakfast is good - a wide selection of hot & cold food, with some strange additions such as Fish Massala. Tried... More 

Was this review helpful? Yes
Michel J, General Manager at Holiday Inn Riyadh Izdihar, responded to this review

Dear Guest, Thank you for staying at Holiday Inn Riyadh Izdihar and for taking the time to post your productive comments online, we apologize for inconvenience caused to you regarding the internet , in room amenities, smell of the toilet... please rest assure that all these comments will be communicated to the right colleagues to do the needful. Once again,... More 

Rockbridge Baths, Virginia
Senior Contributor
41 reviews 41 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 26, 2014

I recently spent a week at the Holiday Inn Riyadh while on business there. The rooms and amenities are generally on the high end of Holiday Inn quality and style -- comfortable, reasonably spacious, good bed and pillows, etc. The staff was friendly, courteous, and helpful. They didn't have my reservation when I arrived in the middle of the night... More 

Was this review helpful? Yes
Michel J, Manager at Holiday Inn Riyadh Izdihar, responded to this review

Dear Guest, Thank you for the positive comments that you have posted online and for staying in Holiday Inn Riyadh Izdihar. We are pleased that you have enjoyed your stay with us and especially the Food and Beverage experience. Once again, Thank you for making Holiday Inn Riyadh Izdihar your preferred hotel, hoping that we can meet during your next... More 

Dhahran, Saudi Arabia
Contributor
13 reviews 13 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed October 26, 2014

Its not my first stay here but its going to be the last. First thing, am a priority club member and i got rewards booklet and am eligable to use it at any of IHG group hotel. I told reciption that am using one of the vouchers during my stay and he refused although i have used it before and... More 

Was this review helpful? Yes 3
Michel J, Manager at Holiday Inn Riyadh Izdihar, responded to this review

Dear Guest, Thank you for staying in Holiday Inn Riyadh Izdihar and for the productive feedback that you have posted online, please accept our deepest apology for the inconvenience caused to you in term of IHG Reward Club Benefits, Credit Card and F&B Service. Kindly rest assure that i will personally investigate this matter to ensure that such lapses will... More 

United Arab Emirates
Top Contributor
107 reviews 107 reviews
94 hotel reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed October 22, 2014

This hotel is in the old British Aerospace head office camp building and is both near the airport and the main expatriate living area in Riyadh. It is is desperate needs of a good clean externally and a coat or two of new paint but internally it is fine. The public and private rooms are clean, generally speaking and the... More 

Was this review helpful? Yes
Michel J, Manager at Holiday Inn Riyadh Izdihar, responded to this review

Dear Guest, Thank you for the production online comments and for staying at Holiday Inn Riyadh Izdihar, we apologize for the inconvenience caused to you regarding the plumbing and cleanliness of the window, however we are pleased to know that overall you were satisfied. Kindly rest assure that your productive comments will be passed to related persons to take necessary... More 

Singapore
Top Contributor
51 reviews 51 reviews
40 hotel reviews
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed October 22, 2014

Arrived at the hotel one evening. Checked-in then told our rooms were located on the opposite side of the road. Were taken to our rooms in a golf-cart, which is not the safest way to cross a street. Tried to access my room, but the door-card did not work. Same thing happened to my colleague, so had to take the... More 

Was this review helpful? Yes
Michel J, Manager at Holiday Inn Riyadh Izdihar, responded to this review

Dear Guest, Thank you for making Holiday Inn Riyadh Izdihar the hotel of choice and for posting your comments online, we strongly apologize for the inconvenience caused to you and your friend during your stay regarding the door key, for not informing you in advance about the meals location, in room amenities and the behavior of our receptionists as they... More 

Contributor
16 reviews 16 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed October 6, 2014

I arrived late in the evening 1:00 AM and had to wait 30 minutes for check in. Arrived i the room i regognized that the room is not cleaned and was used! So back to the reception for another 30 minutes waiting because other people arrived. The hotel is close to the airport, the rooms are clean and nice. Bad... More 

Was this review helpful? Yes
Michel J, Manager at Holiday Inn Riyadh Izdihar, responded to this review

Dear Guest, Thank you for taking the time to post your feedback on Tripadvisor and for staying at Holiday Inn Riyadh Izdihar, we apologize for the inconvenience caused to you due to delay of check-In and WIFI connection, we have passed your productive comments to the concerned colleagues to take the necessary action. Once again, sorry for the inconvenience and... More 

Amsterdam, The Netherlands
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 22, 2014

The hotel is clean and the food is ok but it is totally overpriced and the service is bad. The chair at the pool are in terrible state and the service at the pool is bad too. The gym is very good with first class equipment. Will try other hotel next time!

Was this review helpful? Yes
Michel J, Manager at Holiday Inn Riyadh Izdihar, responded to this review

Dear Guest, Thank you for posting your productive comments online and for staying at Holiday Inn Riyadh Izdihar, we apologize for the inconvenience caused to you regarding the around the pool service , chairs... please rest assured that your valuable comments will be passed to the right colleagues to take the necessary action. Once again thank you and please don't... More 

Dubai
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 20, 2014

This is a really great hotel in Riyadh. I must have stayed here 20 times over the past 5 years and the service and facilities are always excellent. The site is secure, the grounds are well planted, the reception staff are always available to assist with luggage and the ambiance of the foyer is truly outstanding. The restaurant has a... More 

Was this review helpful? Yes
Michel J, Manager at Holiday Inn Riyadh Izdihar, responded to this review

Dear Guest, Thank you for making Holiday Inn Riyadh Izdihar your hotel of choice and for the positive feedback that you have posted on tripadvisor, we are very pleased to know that you have enjoyed your stay with us, I as a manager very proud to hear such comments, please rest assure that i will pass these comments to my... More 

Greensboro, North Carolina
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 16, 2014

During my last arrival to Riyadh I was booked into this hotel and stayed for three nights before I was bale to rebook into a different property. The negatives-Very dirty carpet, horrible bedding that was rough feeling, tiny small dated bathroom, an air conditioner that rattled. The hotel has "security" and a gate but you can just drive in and... More 

Was this review helpful? Yes
Michel J, Manager at Holiday Inn Riyadh Izdihar, responded to this review

Dear Guest, Thank you for writing your feedback online, and for staying in Holiday Inn Riyadh Izdihar, We apologize for the inconvenience caused to you due to the cleanliness, AC... please rest assured that we will address your comments to the concerned persons to do the needful. Once again sorry for the inconvenience and thank you for staying at Holiday... More 

Madrid, Spain
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed August 24, 2014

This hotel is composed of two identical properties one in front of the other, across the street. Pretty curious. However amongst the Riyadh hotels is one of more reasonably located, not very far away from the airport, in the north of the city. The food is ok, and the amenities not bad. The reception service could be faster, but this... More 

Was this review helpful? Yes
Michel J, Manager at Holiday Inn Riyadh Izdihar, responded to this review

Dear Guest, Thank you for staying in Holiday Inn Riyadh Izdihar and for posting your comments on TripAdvisor, we apologize for any inconvenience caused to you during your stay, by the Front Desk colleagues who were not fast in responding your phone calls, i have passed your message to the right colleagues to take the necessary action. Once more thank... More 

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