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Al Massa Hotel

Ajyad St dam | 90 meters to the Haram al-Sharif, Mecca, Saudi Arabia
Hotel amenities
Al Massa Hotel
Best prices for: 1 room 1 guest
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Ranked #53 of 263 Hotels in Mecca
A recent review
3 of 5 stars reviewed 1 week ago
aulia k
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32 reviews from our community

Traveler rating
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    14
    6
    5
    3
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15
5
2
1
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Since my main goal to go to mecca is for praying at masjidil haram, so, this hotel is good enough because it is close. However, at first i didn't get any towel, they give it at the next day. The food sometimes nice, many times too salty. Free wifi only on the lobby.. The room quite nice.. Overall, a pleasant... More 

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Pune, India
2 reviews
2 of 5 stars Reviewed 1 week ago

The only thing good about this hotel is the proximity to the Haram. We stayed a whole week and had to plead them for house keeping and change of towels. Ive never come across an ac so loud sometimes loud enough to wake you from your sleep. if you have a choice its better to stay away from this place.

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Travelers are raving about these Mecca hotels

Jakarta, Indonesia
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed April 8, 2015

I stayed for 3 nights. During the stay, room never been cleaned. Contacted the room service and the reception desk to no avail. Talk to the cleaning guy, he said that he's the only person in-charge of 3 floors. Also the staff has no initiative to service guest. Wifi only in lobby area. Absolutely not recommended.

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Jakarta, Indonesia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 4, 2015

Late review. We stayed 3 years ago. This hotel so close to Masjidil Haram. The room is small & clean. Breakfast & dinner good. Friendly staff. Good location. Great value for money. Only 5 minute walk to Al Haram.

Was this review helpful? Yes 6
UK
Contributor
12 reviews 12 reviews
10 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed January 6, 2015

Stayed here in December 2014. Customer service doesn't exist. Hotel rooms small, some not very clean, bathrooms very badly design and even find doing ablution difficult in some rooms. Currently the closest gate to the masjid is closed, which means you have to cross a muddy road to get to the next nearest gate. There are only 3 lifts and... More 

Was this review helpful? Yes 10
Selangor, Malaysia
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 26, 2014

the hotel will be nearer if the king abdul aziz gate is open but the hotel location is among the nearest in ajyad area. the room is quite small for 4 persons. the food is almost the same for 8 days (breakfast, lunch & dinner). other than that, alhamdulillah..

Was this review helpful? Yes 6
Egypt
Contributor
14 reviews 14 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 18, 2014

the hotel location is perfect and near Sultan Abdel Aziz Gate , it nearby everything you need while doing Omera , Hajh , the reception is great and open buffet at Sohour and Eftar more than great rooms are quite small but clean , every thing you can ask the room services for it , even i didnt call the... More 

Was this review helpful? Yes 3
Kuala Lumpur, Malaysia
Top Contributor
60 reviews 60 reviews
22 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed May 28, 2014 via mobile

The Hotel is so close to Al Haram and the location is excellent. I will definitely stay here again just for the location and great value. The rest is average. Cleanliness is okay and food is decent. The hotel is less than 10 minutes by walking to Haram Mosque. I stayed in a room overlooking the Haram and can easily... More 

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Bolton, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed April 18, 2014

The first time i came to the hotel i thought it would be great. But then my mind changed. When we got to our room, it was very ver messy. The food was awful- too spicy - and the reception service was terrible. I would not recommend this hotel to people as it would be a bad experience for them.

Was this review helpful? Yes 4
Bandung, Indonesia
Top Contributor
98 reviews 98 reviews
50 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed March 21, 2014

This hotel location is the great thing and the reason why we choosed the hotel. The hotel only about 50 -100 meters to the entrace no 1 masjidil haram which as easy to reach every praying time. therefore the hotel room was not too big enough specially if you stay more than 2 persons. but they have many lift and... More 

Was this review helpful? Yes 1
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