this hotel is very valuable that any one can get in makkah the hotel is very clean. The most likable thing is that u don't have to walk a lot to go to Haram they have there bus make round for holy mosque for every 10 min . I will advise everyone whose budget allowed. More

Better than many surrounding hotels with little extra cost, good breakfast and good service, free parking in front of main gate. 10 min walking distance from Haram. Room was clean with large path. More

This hotel is very dirty Its like bus station. Bath room, light and romm phone dont work Reservation system is unfair We cheked in and reception give our room to other First floors are not recommanded. More

I stayed 7 nights in this hotel and I couldn't sleep even one night.I T WAS THE MOST TERRİBLE HOTEL I HAD EVER BEEN!Because there is the main cooling unit of masjid al-haram just accross the hotel.I felt like sleeping over the engine of an airbus.Besides the sound never ends.The generator of cooling unit is active during all 24 hours.And... More

I stayed in the hotel on various occasions on my umrah trips. They have upgarded the hotel few years ago. All in all an okay hotel. A comfortable one to stay. Though the location is small negative for me. It is situated on the mountain. The walk from Haram is not much. But one has to take elevators at the... More

Customer services and front disk were fair in dealing with customers very slow, most of the bus 's drivers are not friendly, small dininig area compare to # of rooms, extremely hard for any one who has wheel-chair and walking with cane to enter or exit the hotel More

We were there this month. One of the low par ELAF hotel in SA. Medina ELAF is best. Pls check your pillows before you used it. We had 3 beds room and 2 beds has stain pillpws and ordors. I have to cover with towels to sleep. Good A/C. Strongly suggest the hotel management to hire FRIENDLY english speaking staffs... More

i stayed at this hotel when doing my hajj in 2003. It was a quadruple room, so pretty crampy. Checking in was disastrous, it took more than an hour to book us, 20 people (in madinah, it took only 10 mins). The food was OK, but i think better buy at restaurants or stalls lining up to the Haram. IF... More

Stayed there with the family. Had some issues checking in, they had trouble finding my booking in first. Eventually they got that sorted. We had a triple room on the 5th floor. The room was average, with very basic bathroom facilities. Cleanliness was good initially but house keeping after that was not frequent. The flush was not working on the... More