We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 208 Mecca hotels

Hilton Makkah

5.0 of 5 Hotel   |   Hijrah St | PO Box 844, Mecca, Saudi Arabia
Hotel website
Hotel amenities
Special Price
Save up to 20% off
Hilton Makkah

Enter dates for best prices

Best prices for your stay
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Booking.com Hilton.com Travelocity
and 5 more sites!
85%
Ranked #2 of 208 hotels in Mecca
A recent review
Write a Review

257 people have reviewed this hotel

Traveler rating
    136
    77
    22
    6
    16
See reviews for
162
30
9
9
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Indonesian first
  • Any
English first
1 review
5 of 5 stars Reviewed yesterday NEW

have experience and respect the egypation desh manager is islam have a good idea and the target of him satisfy the needs and wants in cutomer releation ship and the service is perfect and i hope to the manager in desk islam good luck and do the best and the ahmed john is very good person good luck for alll

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed yesterday NEW

Friendly service by All, Great location only step down to haram, food court and shopping. Great breakfast venue and food selection. spectacular view to Haram. nice lobby and lift service by more than 12 elevator which help expedite waiting time.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Cairo, Al Qahirah, Egypt
Contributor
16 reviews 16 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

As I am always mentioning in my reviews ,you have to decide your needs from the hotel chosen for your trip to decide your expectations ... For me I am Always searching "PERFECTION" and therefore my expectations is always high. I searched the web for the hotel amenities, pictures and location .. I really loved it and so it was... More

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Makkah Hilton is the most well-known luxury hotel for years. Keeping in view its reputation, we opted it for our Umrah trip during the last week of March and first week of April 2014 and it turned out to be a great decision. The most amazing part is its location; right next to Haram King Fahad Gate so you never... More

Was this review helpful? Yes
Tariq D, Manager at Hilton Makkah, responded to this review

Dear Sir, Thank you for your salient comments. I will take the liberty of sharing these comments with the rest of the team.We are in the process of renovating our rooms and soon you will hear the good news. We look forward to welcoming you again to Makkah Hilton & Towers soon. Please accept our regards. Mohammed Tariq Deen Director... More

1 review
5 of 5 stars Reviewed 1 week ago

Excellent staff, they are very well trained, very helpful. The hotel is very generous they provide you with your need without asking a money, amazing services. very clean rooms, very comfortable bed, good food. The staff are always asking you with big smile if you need anything how they can make your stay enjoyable, I am proud of their young... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Tariq D, Manager at Hilton Makkah, responded to this review

Dear Sir, We are delighted to read your positive comments. This is an motivation to serve all our guest of Allah to the best of our ability . We will definitely share this email message with all our team members. Thank you for the appreciation and we look forward for more future stays to come. Until then, please accept our... More

Cairo, Egypt
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed in this hotel for my Umrah and I have enjoyed my stay in the hotel Hotel is on very good location and worth for value of money. staff were helpful and were able to solve all you issues. The front desk staff are professional and friendly, Breakfast is a massive spread - almost everything you can think of... More

Was this review helpful? Yes
IbrahimAtwa, Director of Business Development at Hilton Makkah, responded to this review

Dear Sir, We are thrilled reading your comments. We look forward for more and more stays to come. Until then, please accept our regards. Ibrahim Atwa, Director of Business Development, Makkah Hilton & Towers. More

Sugar Land, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

The rooms are shabby and out dated. Even the linen is very old the carpet is very dirty and stained. The bathroom is out dated. When we took a shower all the water went on the outside of the shower. The staff does not know the hotel services very well. It caused us a lot of problems with the parking

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
IbrahimAtwa, Director of Business Development at Hilton Makkah, responded to this review

Dear Sir, We regret to know that you did not enjoy your recent stay at Makkah Hilotn & Towers. The experience does not reflect the services and facilities we are known-for. Please accept our apologies for the inconvenience caused. I will share your comments with all Executives concerned. On a separate note, I trust that you are gracious enough to... More

Lahore, Pakistan
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We got a recently renovated triple room on the eighth floor, which was spacious, nicely furnished and very comfortable. even better is the location, it takes less than a minute to get to Haram.Hilton has a sign saying that guest are not allowed to bring food from outside to protect their health which is farcical and hardly followed considering that... More

Was this review helpful? Yes
IbrahimAtwa, Director of Business Development at Hilton Makkah, responded to this review

Dear Sir, Thank you for your comments. We are glad that you have appreciated our services and facilities. Please rest assured that we are currently running extensive training sessions for our newly-appointed team members to ensure that their services are up to our guests' expectations. We look forward to welcoming you again and again to Makkah Hilton & Towers. Until... More

London
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed few nights at Hilton Tower for our first Umrah and though Haram is in your doorstep, getting around the hotel is poor. We had Bed & breakfast, and getting to the breakfast restaurant from the Tower meant passing through some deserted, pigeon poo littered path to reach the restaurant. The hotel is quite popular with Pakistani guests and sometimes... More

Was this review helpful? Yes
IbrahimAtwa, Director of Business Development at Hilton Makkah, responded to this review

Dear Sir, Thank you for your comments. Please note that your comments about the noisy construction work is a common feature in the entire Haram area. This is due to the extensive works taking place in and around the Haram and which will continue for some time. This is for the best interest of the Holy City. We request you... More

Durban
Top Contributor
50 reviews 50 reviews
40 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 2 weeks ago

You will struggle to find a better hotel in Makkah than the Hilton. It is by far the most convenient hotel for access to the holy Kaaba, the rooms are still in great condition after many years and the breakfast is excellent. The Zam Zam complex situated next to Hilton houses some impressive hotels such as Raffles and Fairmont, but... More

Was this review helpful? Yes 1
IbrahimAtwa, Director of Business Development at Hilton Makkah, responded to this review

Dear Sir, WOW! What a comment. Thank you for the appreciation. We are thrilled reading your message. I will make itt a point to share this message with all the team. We look forward for more and more stays to come. Until then, please accept our regards. Ibrahim Atwa, Director of Business Development, Makkah Hilotn & Towers. More

Been to Hilton Makkah? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Makkah

Address: Hijrah St | PO Box 844, Mecca, Saudi Arabia
Phone Number:
Location: Saudi Arabia > Makkah Province > Mecca
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Luxury Hotel in Mecca
#2 Family Hotel in Mecca
#10 Best Value Hotel in Mecca
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Makkah 5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Travelocity, Expedia, Otel, TripOnline SA, Agoda and Priceline so you can book your Hilton Makkah reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Makkah Hotel
Hilton Makkah Hotel Mecca
Hilton Hotel Mecca
Hilton Hotel Makkah
Hilton Mecca
Mecca Hilton
Hilton Makkah Mecca

Owners: What's your side of the story?

If you own or manage Hilton Makkah, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

Bookmark for later
Save Saved
You added Hilton Makkah to your Saves list