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Hilton Makkah

Travelers' Choice award winner
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Ibrahim Al Khalil Street | PO Box 844, Mecca 21955, Saudi Arabia
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1 room 1 guest
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Hilton Makkah
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428 Reviews from our TripAdvisor Community

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Traveler rating
    244
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266
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Indonesian first
  • Turkish first
  • Any
English first
  • All months
    (428)
  • Mar-May only
    (158)
  • Jun-Aug only
    (115)
  • Sep-Nov only
    (58)
  • Dec-Feb only
    (97)
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Jeddah, Saudi Arabia
Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

It was my 1st experience at this hotel as in past I used to stay at various hotels in Clock Tower building. I must say it is the best hotel as compared to others. The staff is so friendly & professional that you don't see in other 5 star hotels in Makkah. I specially appreciate Mr Fiaz Haider who arranged... More 

Was this review helpful? Yes
AlaaMomenah, E-commerce Coordinator at Hilton Makkah, responded to this review

Dear MoinQ, Thank you very much for your great comments- we love to hear such glowing feedback! You just made our day! Thank again for your detailed review and It means a lot for us to read such a review specially from first time visit to Makkah Hilton. And we do love to welcome you back in the holy city... More 

Cairo, Egypt
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Excellent hotel. Very good helpful staff offering on spot help when needed despite of the crowd. Clean and tidy spacious rooms. Excellent location very close to El Haram . Service and hotel facilities are excellent overall. I highly recommend it to those who want a close stay to the holy mosque.inshaa Allah it will be my destination in my next... More 

Was this review helpful? Yes
AlaaMomenah, E-commerce Coordinator at Hilton Makkah, responded to this review

Dear Amira_Samy, Thank you so much for taking the time to post such a glowing review on TripAdvisor. It was an absolute delight to read through your comments.. Thank you for your trust and recommendation. we hope we will have the opportunity to be your host during your next visit to the holy city. Best Regards, Alaa Momenah, E-Commerce Coordinator,... More 

1 review
5 of 5 stars Reviewed 1 week ago

Truly the best hotel service I had despite being a frequent traveller and visited hotels worldwide!! The staff are amazing, very polite and friendly. If you plan to visit Makkah,I highly recommend it!

Review collected in partnership with Hilton Hotels & Resorts

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azhar-orced, E-Commerce Coordinator at Hilton Makkah, responded to this review

Madam Nada, On behalf of all Hilton Hotel Staff, we would like to thank you on your great review & taking the time to comment on Trip Advisor, we are very pleased for sharing your experience about the full details of our hotel (Staff,& services), really you and your group impression is a very important for us Because it is... More 

مكه المكرمه, Saudi Arabia
1 review
5 of 5 stars Reviewed 2 weeks ago

the hotel sets it apart near the Haram al-Sharif and service and excellent clock the cleanliness of the rooms and public places and restaurant service and to pack and good reception from the reception staff actually the hotel is worth a visit to see good art of dealing upscale hotel

Review collected in partnership with Hilton Hotels & Resorts

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azhar-orced, E-Commerce Coordinator at Hilton Makkah, responded to this review

Dear Mr. Majdi , Many thanks on your great review & taking the time to comment on Trip Advisor, We are very pleased that your stay with us was enjoyable and wonderful, your opinion is very important Because it is reflecting the extent of your satisfaction. We hope we will have the pleasure of greeting you again. Yours sincerely Azhar... More 

Taif, Saudi Arabia
1 review
5 of 5 stars Reviewed 2 weeks ago

Nice trip for me and for my family, The spirituality of the place, and the time this make different. I would recommend a visit in winter. I think I will repeat this experience as soon as possible, and then I will arrange them on a quarterly basis

Review collected in partnership with Hilton Hotels & Resorts

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AlaaMomenah, E-commerce Coordinator at Hilton Makkah, responded to this review

Dear Abdullah S, Thank you for taking the time to write your wonderful review! We are so happy that you enjoyed your stay with us... Thank you again for your trust and recommendation . We look forward to welcoming you back Soon! Best Regards, Alaa Momenah, E-Commerce Coordinator, Makkah Hilton & Towers. More 

yorks, UK
Level Contributor
33 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 3 weeks ago

visiting makkah is about spirituality and pretty much all the hotels are there to offer a bed and food......none of the hotels are truly 5 star. This hotel is in the same league, rooms are clean, food (quality and choice wise) is ok....that's about it really. location like the other 5 star hotels in the towers is good.

Was this review helpful? Yes
AlaaMomenah, E-commerce Coordinator at Hilton Makkah, responded to this review

Dear ٍShisha101, Many thanks for sharing this review with us. We are really proud to work for your comfort. We look forward to welcoming you back at Makkah Hilton for another memorable experience soon. Best Regards, Alaa Momenah, E-Commerce Coordinator, Makkah Hilton & Towers More 

Medan, Indonesia
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hilton hotel, a chain brand of the world best hotel, like usually hilton gave a very perfect view. i use to stay at this hotel because of the view and very near to haram. salute for the front office very fast response for everything i needed, the room is very nice. but i think need a little renovation to make... More 

Was this review helpful? Yes
AlaaMomenah, E-commerce Coordinator at Hilton Makkah, responded to this review

Dear Mildblend, We are pleased to read from your comments that you had an enjoyable stay at Makkah Hilton .Your kind feedback is much appreciated. We wish to welcome you again at Makkah Hilton Towers for another positive experience soon. Best Regards, Alaa Momenah, E-Commerce Coordinator, Makkah Hilton & Towers More 

Muscat, Oman
1 review
5 of 5 stars Reviewed 4 weeks ago

the location of this hotel is super, Haram is barely 200 metres from the reception, the hotel have its prayer area which is spacious and air conditioned, breakfast buffet is excellent, I am always happy to use this hotel.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
AlaaMomenah, E-commerce Coordinator at Hilton Makkah, responded to this review

Dear Mohammed A, Many thanks for sharing this wonderful review with us. We are really proud to meet your expectations and work for your comfort. We look forward to welcoming you back at Makkah Hilton for another memorable experience Soon... Best Regards, Alaa Momenah, E-Commerce Coordinator, Makkah Hilton & Towers More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I have stayed in Makkah Hilton for 2 night from 02 July - 04 July 2015 for 2 room, which even was so expensive , i did ask for my Points they told me only after check out i did check out and ask for the point they said only after few days, look at it now we are August... More 

Was this review helpful? Yes
AlaaMomenah, E-commerce Coordinator at Hilton Makkah, responded to this review

Dear Mohd A, First of all thank you for choosing Makkah Hilton for your stay. We apologize for this and we hope that you will provide us with your full name and your Honors membership Number at this email : alaa.momenah@hilton.com Thank you for your kind understanding and looking forward to welcome you soon... Best Regards, Alaa Momenah, E-Commerce Coordinator,... More 

Dubai
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stayed at Hilton Makkah from the 25th to the 29th of July, and everything was as expected. This isn't the first time to stay here, and so its nice to find some sense of familiarity when one is away from home. We experienced a pleasant stay. This remains the closest hotel to the Haram and the most convenient (in... More 

Was this review helpful? Yes 1
AlaaMomenah, E-commerce Coordinator at Hilton Makkah, responded to this review

Dear Botheration, Thank you very much for your great comments- we love to hear such glowing feedback! You just made our day! Thank again for your detailed review and It means a lot for us to read such a review... And we do love to welcome you back in the holy city to make you feel extra special at Makkah... More 

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