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Hilton Makkah

Travelers' Choice award winner
5.0 of 5
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Ibrahim Al Khalil Street | PO Box 844, Mecca 21955, Saudi Arabia
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30% off Bed & Breakfast
Hilton Makkah
Best prices for: 1 room 1 guest
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Ranked #3 of 259 Hotels in Mecca
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384 reviews from our community

Traveler rating
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    24
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • Arabic first
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  • German first
  • Indonesian first
  • Turkish first
  • Any
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  • All months
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    (147)
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    (82)
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dubai
Top Contributor
50 reviews 50 reviews
37 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed yesterday NEW

Masha Allah, this was the first time got to stay here, because usually it is full. Alhamdulillah got an oppurtunity to stay here to make Umrah and attend a family wedding at the Haram Shariff, the holiest mosque in world and house of Allah subahanahu wata alah. One of the oldest 5 star hotels and probably one of the few... More 

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Cairo, Egypt
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice hotel 100 m. From King Fahd door which means perfect location. Clean rooms and comfortable. Breakfast is very good. Elegant rooms. You have to wait for sometime for the lifts , specially near prayer times. Bin dawood supermarket is very near to the hotel lobby.

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AlaaMomenah, E-commerce Coordinator at Hilton Makkah, responded to this review

Dear MohmaherFamily, Many thanks for sharing this wonderful review with us. We are really proud to meet your expectations and work for your comfort. We look forward to welcoming you back at Makkah Hilton & Towers for another memorable experience soon.. Best Regards, Alaa Momenah, E-Commerce Coordinator, Makkah Hilton & Towers More 

Singapore, null, Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

I stayed at this hotel last March for my umrah trip. A lovely room. A reasonable size for 2 or 3 people in a room. Facilities and wifi was super! Location is near to Haram. As I was in a tour group, our group was given Asian food. Our group was given Etlalah restaurant. I wouldn't recommend it. Would rate... More 

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AlaaMomenah, E-commerce Coordinator at Hilton Makkah, responded to this review

Dear Zulqarnain A, Warm greetings from Makkah Hilton & Towers… We would like to take this opportunity to thank you for your stay at Makkah Hilton and appreciate your time for the valuable comments. With reference to your comments, we are pleased to note that you have enjoyed our product and service. At the same time we are sorry to... More 

Cairo, Egypt
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago

I stayed several times, I have tried the newest Hotels in Zamzam and came back to Hilton, you cant compete with it , the closet to the Mosque and the Zawya they have is ideal if you are late or crowded, food is good , elevator issue yes but they are progressing

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AlaaMomenah, E-commerce Coordinator at Hilton Makkah, responded to this review

Dear Nohasaad, We would like to thank you for sharing your positive experience with other guests. We wish to welcome you again at Makkah Hilton for another positive experience soon. Best Regards, Alaa Momenah, E-Commerce Coordinator, Makkah Hilton & Towers. More 

1 review
5 of 5 stars Reviewed 2 weeks ago

we stayed there while in makkah and we enjoyed it very much. the staff are all nice and helpful. the facilities are clean and new the service was very good and the whole experience was pleasant and enjoyable will recommend to family and friends

Review collected in partnership with Hilton Hotels & Resorts

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AlaaMomenah, E-commerce Coordinator at Hilton Makkah, responded to this review

Dear Shaikha S, Thank you for taking the time to write your wonderful review! We are so happy that you enjoyed your stay with us.. Thank you again for your trust and recommendation. We look forward to welcoming you back at Makkah Hilton for another memorable experience soon.. Best Regards, Alaa Momenah, E-Commerce Coordinator, Makkah Hilton & Towers More 

Dubai, United Arab Emirates
1 review
4 of 5 stars Reviewed 2 weeks ago

While the Makkah Hilton hotel is one of the older buildings in the area, it is the place of choice for us in all visits to Makkah. We have been staying there regularly for the past 10 years and have always found the staff to be extremely helpful. The staff and location are great while other elements are also upto... More 

Review collected in partnership with Hilton Hotels & Resorts

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azhar-orced, E-Commerce Coordinator at Hilton Makkah, responded to this review

Dear Mr.Ali Many thanks on your great review & taking the time to comment on Trip Advisor, We are very pleased that your stay with us was enjoyable and wonderful, your opinion is very important Because it is reflecting the extent of your satisfaction. We hope we will have the pleasure of greeting you again. Yours sincerely Azhar Al Zein,... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel is one of the best hotels in makah. .the holy city. ..exactly what you need . Elegant ...clean.. spacious room ...well furnished...vry friendly staff. ..location is the best..I advice all travlers to choose this hotel.

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AlaaMomenah, E-commerce Coordinator at Hilton Makkah, responded to this review

Dear Marwan kassem, Thank you so much for taking the time to post such a glowing review on TripAdvisor. It was an absolute delight to read through your comments.. Thank you for your trust and recommendation. we hope we will have the opportunity to be your host during your next visit to the holy city. Best Regards, Alaa Momenah, E-Commerce... More 

Mecca
1 review
3 of 5 stars Reviewed 2 weeks ago

I did not like the room. The details in the web site was over stated than the actual. The value paid for the room is very high and did not meet my expectation. I have stayed in other hotels severl times with higher standars for less amount in the same area. I had no choice but to stay since I... More 

Review collected in partnership with Easytobook.com

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AlaaMomenah, E-commerce Coordinator at Hilton Makkah, responded to this review

Dear Sadiq A, We would like to thank you for the time you spent on providing us with your feedback. We apologize for any inconvenience you have experienced during your stay with us. We trust that you are gracious enough to allow us another opportunity to make-up for this last stay… Until then, please accept our regards. More 

Johannesburg, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

We booked 3 rooms at the Hilton in Makkah , 2 doulbe rooms & 1 family room. Beautiful spacious rooms. Sadly we did not have the kaaba view. Excellent service. Cleaning staff were amazing. Location was excellent. Lifts are sometimes very slow, but that is understandable because of salaah times, but there are a lot of lifts to use. I... More 

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AlaaMomenah, E-commerce Coordinator at Hilton Makkah, responded to this review

Dear Yellowribbon2014, We are pleased to read from your comments that you had an enjoyable stay at Makkah Hilton .Your kind feedback is much appreciated. We wish to welcome you again at Makkah Hilton for another positive experience soon. Best Regards, Alaa Momenah, E-Commerce Coordinator, Makkah Hilton & Towers More 

South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very very nice located to see over close the view of holy khaba . Good staff service . Hotel was so busy as busy city and construction work of holy khaba love the makkah city. Nice malls under the hotel and behind . just to say cool

Was this review helpful? Yes 1
AlaaMomenah, E-commerce Coordinator at Hilton Makkah, responded to this review

Dear khalidabin, Thank you so much for taking the time to post such a glowing review on TripAdvisor. It was an absolute delight to read through your comments.. We look forward to welcoming you back to Makkah Hilton & Towers... Best Regards, Alaa Momenah, E-Commerce Coordinator, Makkah Hilton & Towers More 

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