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All 229 Mecca hotels

Hilton Makkah

5.0 of 5 Hotel   |   Hijrah St | PO Box 844, Mecca, Saudi Arabia
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Ranked #2 of 229 hotels in Mecca
A recent review
5 of 5 stars reviewed 6 days ago
Soha S
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  • Reviews (293)
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293 people have reviewed this hotel

Traveler rating
    163
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Indonesian first
  • Any
English first
1 review
5 of 5 stars Reviewed 6 days ago NEW

Good service, clean rooms and friendly people,nice mall, and cool restaurants. :)))! Diwbside is the High rates when in season but off season everything else is perfect! Comfortable place when doing Umrah so just book and enjoy your stay :)

Was this review helpful? Yes
AlaaMomenah, E-commerce Coordinator at Hilton Makkah, responded to this review

Dear Soha S, Thank you for sharing your comments of your visit on Trip Advisor and are happy to hear that you very much enjoyed your stay with us at Makkah Hilton.. We shall be looking forward to be your host during your next visit to the holy city. Best Regards, Alaa Momenah, E-Commerce Coordinator, Makkah Hilton & Towers More

Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed 1 week ago

Hilton hotel is always my first choice in Makkah, the rooms are clean and tidy. Facilities available include internet, business center. I am extremely satisfied and will continue visiting the hotel. Breakfast is great, so is the dinner and lunch on various restaurants. I enjoy the view of Kaaba. will recommend to anyone visiting Makkah.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
AlaaMomenah, E-commerce Coordinator at Hilton Makkah, responded to this review

Dear Ahmed N, Thank you so much for taking the time to post such a glowing review on TripAdvisor. It was an absolute delight to read through your comments.. Thank you for your trust and recommendation. we hope we will have the opportunity to be your host during your next visit to the holy city. Alaa Momenah, E-Commerce Coordinator, Makkah... More

Riyadh, Saudi Arabia
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Like all such giant-sized hotels, Hilton Makkah was intimidating to me and looked like a hotel factory. Fortunately the extreme professionalism, courtesy and attention from all staff from check-in counter to waiters in the restaurant made me feel like a privileged guest. That's so unusual for a frequent traveler like me that it deserves a special mention. The executive room... More

Was this review helpful? Yes 2
AlaaMomenah, E-commerce Coordinator at Hilton Makkah, responded to this review

Dear efelpe2106, Thank you very much for your wonderful comments- we love to hear such glowing feedback! You just made our day! Thank again for your detailed review and It means a lot for us to read such a review. We look forward to welcoming you back at Makkah Hilton for another memorable experience soon. Best Regards, Alaa Momenah, E-Commerce... More

Dubai
Contributor
14 reviews 14 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our second stay at Hilton Makkah. We first stayed there back in 1997 and I'd have to say that we didn't expect it to maintain its impeccable standard over the years. It's location is one of the best among other establishments in the other area. It is within walking distance to gate no. 84 of the Haram. The... More

Was this review helpful? Yes
AlaaMomenah, E-commerce Coordinator at Hilton Makkah, responded to this review

Dear Botheration, It was a real pleasure to have you in our hotel !!! we are happy to hear that you enjoyed your stay during your last stay with us. We are really proud that we have exceeded your expectations. We appreciate your kind review and we hope to maintain the same great experience in your next visit. We look... More

Blantyre, Malawi
1 review
4 of 5 stars Reviewed 3 weeks ago

The Hilton Makkah is a perfect location if planning to go for Umraah. The Hotel is on the outskirts of the Haram and safe and has a private entrance for guests. Security is always there. Staff are vigilant and helpful and quick. Highly recommend.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
AlaaMomenah, E-commerce Coordinator at Hilton Makkah, responded to this review

Dear Shamima T, What a wonderful review !!! We love to hear such a positive words. Thank you again for your trust and recommendation . And we do love to welcome you back in the holy city at Makkah Hilton! Best Regards, Alaa Momenah, E-Commerce Coordinator, Makkah Hilton & Towers More

Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Perfect location as very close to Al harram, good service, Helpful & friendly staff … Many thanks to Mr.Nasir Abbasi Just one thing, during sahoor & Iftar the lift take more time & patience but understood.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
AlaaMomenah, E-commerce Coordinator at Hilton Makkah, responded to this review

Dear Nita A , Thank you for taking the time to write your wonderful review! We are so happy that you enjoyed your stay with us, and that you found our team helpful. We wish to welcome you again at Makkah Hilton for another positive experience soon. Alaa Momenah, E-Commerce Coordinator, Makkah Hilton & Towers. More

London
Reviewer
5 reviews 5 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 20, 2014 via mobile

We decided to give Hilton hotel another chance this year, I have to say the hotel exceeded our expectations, they upgraded us to haramain view, gave us complementary coffee and teas. The hotel was in regular contact to see if there was anything we need. Excellent restaurants. The food was fresh, flavourful, and inventive. Spotlessly clean, very comfortable and the... More

Was this review helpful? Yes 1
AlaaMomenah, E-Commerce Coordinator at Hilton Makkah, responded to this review

Dear Umm-Ruhma, Thank you very much for your great comments- we love to hear such glowing feedback! We are so happy that you enjoyed your stay with us.. We are really proud that we have exceeded your expectations. We appreciate your kind review and we hope to maintain the same great experience in your next visit. And we do love... More

Riyadh, Ar Riyad, Saudi Arabia
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed July 12, 2014

Before I compliment this hotel, i would like to point out that, the beds were very uncomfortable and the rooms were a bit on the small side. On the other hand, this hotel is beautifully crafted and I would recommend trying 'Lagenda Restaurant', it's renovated, and has a very good selection of food, this is located on the 5th floor.... More

Was this review helpful? Yes 1
AlaaMomenah, E-commerce Coordinator at Hilton Makkah, responded to this review

Dear sytecya, Thank you for taking the time to write your wonderful review! We are so happy that you enjoyed your stay with us, and that you found our team helpful and the food is delicious. Thank you again for your trust and recommendation . And we do love to welcome you back in the holy city to make you... More

Dubai, United Arab Emirates
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 8, 2014

1. Staff were very rude and not polite, did not care about guests. 2. Reservation was a nightmare. 3. Food quality is very poor and not acceptable. 4. I talked to manager and no one did anything. But apologize. This is my 2nd bad experience with this specific hotel and with Hilton, I decided to try Marriott hotels in the... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
AlaaMomenah, E-Commerce Coordinator at Hilton Makkah, responded to this review

Dear Alaa A, Thank you for taking the time and effort in posting a review of your stay at Hilton Makkah. We appreciate your salient comments and it is with regret to know that we were not able to meet your expectations during your stay. Please be assured you that this is not the level of service we strive to... More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 7, 2014

If you want to be humiliated by the staff and bell boy for staying in a world class Hilton hotel , stay at this hotel but please keep 2-3 extra hours for check out and make sure your relatives or other guests are not listening to them while they are humiliating you . Paid $700 Dollars a night for the... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
AlaaMomenah, E-Commerce Coordinator at Hilton Makkah, responded to this review

Dear Asim S, Thank you for taking the time and effort in posting a review of your stay at Hilton Makkah. We appreciate your salient comments and it is with regret to know that we were not able to meet your expectations during your stay. Please be assured you that this is not the level of service we strive to... More

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Additional Information about Hilton Makkah

Address: Hijrah St | PO Box 844, Mecca, Saudi Arabia
Phone Number:
Location: Saudi Arabia > Makkah Province > Mecca
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Makkah 5*
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Also Known As:
Hilton Makkah Hotel Mecca
Hilton Hotel Mecca
Hilton Hotel Makkah
Hilton Mecca
Mecca Hilton
Hilton Makkah Mecca

176 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style
#2 Luxury Hotel in Mecca #2 Family Hotel in Mecca #12 Best Value Hotel in Mecca
Hotel Class
Number of rooms
1396

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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