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All 231 Mecca hotels

Makkah Hilton Towers

5.0 of 5 Hotel   |   Ibrahim El Khalil Street | شارع إبراهيم الخليل, Mecca 21955, Saudi Arabia
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Ranked #6 of 231 Hotels in Mecca
A recent review
5 of 5 stars reviewed yesterday
Moosa A
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271 reviews from our community

Traveler rating
    118
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    28
    15
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See reviews for
197
15
9
5
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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1 review
5 of 5 stars Reviewed yesterday NEW

I have been to This hotel it was very good and staff was very kind, I visited for umrah with family and it was perfect as hotel was very close to haram and worth money and cheaper as well with many facilities but my first check in was in tower 5 it was so great and second was tower 1... More

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Dhaka City, Bangladesh
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

The customer service of this place was excellent, and they took our needs very seriously. I would recommend taking the buffet offered by this hotel, even though I didn't take it, because the food found nearby isn't very good. It was wonderful having the haram sharif so nearby, and also very convenient to have the hotel's mosque right downstairs when... More

Was this review helpful? Yes 1
azhar-orced, E-Commerce Coordinator at Makkah Hilton Towers, responded to this review

Dear Ms. Narita, Thank you for your kind compliments and we will consider your comment about the food as well we will inform our Food & Beverage team. We appreciate your initiative to encourage your acquaintances to stay at our Hotel, we will fulfill your expectation and assure our best services to you. Best Regards, Azhar Al-zein, E-Commerce Coordinator, Makkah... More

Toronto, Canada
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

We stayed there for 5 days for umrah in February 2014. Excellent customer service and room service. We stayed in a suite which was large enough for our family of 2adult and 3children. It had a kitchenette which was handy. Door steps to masjid which was good for Tohatjud prayers. Would highly recommend to all.Just awesome.

Was this review helpful? Yes
azhar-orced, E-Commerce Coordinator at Makkah Hilton Towers, responded to this review

Dear M. Femreed, Thank you very much for your kind comment, we are really proud that our hotel & service got your satisfaction. We are looking forward to visit us very soon to enjoy again with our hospitality in Hilton Makkah Hotel. Sincerely, Azhar Al zein, E-Commerce Coordinator. Makkah Hilton & Towers. More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

my experience with hilton towers was awesome..from cleaning to their service, everything was exellent. i loved the location as it was very close to Haram. the indoor shopping and restaurants is a great idea. overall, i loved everything about the hotel and inshallah would stay there again.

Was this review helpful? Yes 2
azhar-orced, E-Commerce Coordinator at Makkah Hilton Towers, responded to this review

Dear Ms. Ayesha, We would like to thank you so much for your nice comment and we promise you that our hospitality & services will get your satisfaction always. We are looking forward to see you soon in Makkah Hilton & Towers . Sincerely, Azhar Al zein, E-Commerce Coordinator. Makkah Hilton & Towers. More

chennai, India
1 review
5 of 5 stars Reviewed 4 weeks ago

I have already stayed in Colombo again I want 2 stay same very soon by grace of allah with my family members in future haram view suiteroom with breakfast and also in very where I go 4 business trips I would like 2 stay only hilton

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
azhar-orced, E-Commerce Coordinator at Makkah Hilton Towers, responded to this review

Dear Sir, Thank you very much for your kind comment, we have the pleasure to welcoming you soon in Makkah Hilton & Towers . Sincerely, Azhar Alzein E-Commerce Coordinator, Makkah Hilton & Towers. More

Makkah, Saudi Arabia
1 review
2 of 5 stars Reviewed September 8, 2014

This was my first experience in Hilton Towers. I was disappointed with the cleanliness of the room and room amenities. There were flies in the room. There were no bath-shoes. No net etc. The location is excellent and just in front of Harram. Easy access in between prayers.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
AlaaMomenah, E-Commerce Coordinator at Makkah Hilton Towers, responded to this review

Dear Sir, First of all thank you for choosing Makkah Hilton Towers for your stay.. Your feedback is important to ensure that we continually deliver the service Hilton is renowned for and exceed your expectations for future visits. Therefore we have noted your comments and passed on to the management team to look into it and taking corrective action where... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 7, 2014

Receiving more than gorgeous and unclean system and calm and workers have good deal sophisticated I advise everyone to housing in this wonderful hotel. In addition to the price of the hotel is very convenient and there is only one note regarding attitudes cars Frsomea Jaddaaaa high, even though it special hotel

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
AlaaMomenah, E-commerce Coordinator at Makkah Hilton Towers, responded to this review

Dear 860Salehs, We are pleased to read from your comments that you had an enjoyable stay at Makkah Hilton Towers .Your kind feedback is much appreciated. We wish to welcome you again at Makkah Hilton Towers for another positive experience soon. Best Regards, Alaa Momenah, E-Commerce Coordinator, Makkah Hilton & Towers More

Riyadh, Saudi Arabia
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 30, 2014

The location of the Hotel is excellent for Umra where you can do all the prayer times in the Haram. Also many famous restaurants are close to the hotel in addition to big supermarket Bin Dawood for the family needs.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 3
AlaaMomenah, E-commerce Coordinator at Makkah Hilton Towers, responded to this review

Dear Raafat S, We are pleased to read from your comments that you had an enjoyable stay at Makkah Hilton Towers .Your kind feedback is much appreciated. We wish to welcome you again at Makkah Hilton Towers for another positive experience soon. Best Regards, Alaa Momenah, E-Commerce Coordinator, Makkah Hilton & Towers More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 30, 2014

Stayed here for 3 nights. It was off -season just before the Hajj groups start to arrive. It was a pleasant stay without the teeming crowds everywhere you go. I would recommend the Makkah Hilton Towers as an excellent value for money proposition.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
AlaaMomenah, E-commerce Coordinator at Makkah Hilton Towers, responded to this review

Dear Mohammedriazullahk, Thank you so much for taking the time to post such a wonderful review on TripAdvisor. It was an absolute delight to read through your comments.. Thank you for your trust and recommendation. we hope we will have the opportunity to be your host during your next visit to the holy city. Best Regards, Alaa Momenah, E-Commerce Coordinator,... More

mombasa
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed August 29, 2014

Stayed here over ramadhan and I appreciated the fact that it's just one elevator and out to haram, unlike the hotels in clock tower where you have to take about 2 elevators to get down, also not much wait at the elevators. The hotel itself is outdated, the rooms need refurbishment.service is ok, initially I wasn't happy but once you... More

Was this review helpful? Yes
AlaaMomenah, Management at Makkah Hilton Towers, responded to this review

Dear Raha_10, We would like to thank you for the time you spent on providing us with your feedback. We apologize for any inconvenience you have experienced during your stay with us. We will make sure to address these problems to the concerned departments. We trust that you are gracious enough to allow us another opportunity to make-up for this... More

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Additional Information about Makkah Hilton Towers

Address: Ibrahim El Khalil Street | شارع إبراهيم الخليل, Mecca 21955, Saudi Arabia
Phone Number:
Location: Saudi Arabia > Makkah Province > Mecca
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Makkah Hilton Towers 5*
Number of rooms: 600
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Also Known As:
Makkah Hilton Towers Mecca

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