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All 208 Mecca hotels

Makkah Hilton Towers

Ibrahim El Khalil Street | شارع إبراهيم الخليل, Mecca 21955, Saudi Arabia (Formerly مكة هيلتون تاورز )
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85%
Ranked #3 of 208 hotels in Mecca
A recent review
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187 people have reviewed this hotel

Traveler rating
    82
    77
    16
    7
    5
See reviews for
134
11
7
3
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • Arabic first
  • English first
  • French first
  • Indonesian first
  • Any
English first
Leeds
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Stayed here for two nights recently. Room was comfortable enough with large bathroom. First day we noticed smell of cigarettes. We realised it was coming through adjoining door to neighbouring room. Had to complain a total of 5 times for someone to take action and speak to the other guest, by which time it was midnight and we were leaving... More

Was this review helpful? Yes
Tariq D, Manager at Makkah Hilton Towers, responded to this review

Dear Sir, Thank you for your comments. First of all, allow me to exctend our sincerset apologies for the unfavorable experience you had during your stay. Please rest assured that corrective actions have been taken with the concerned Department Heads.Comments about Breakfast quality has been discussed with the Chef and will be resolved in near future. We appreciate your comments... More

Jeddah, Saudi Arabia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Quite satisfied with service provided specially at the reception, the guys were very helpful to bring both my rooms close to each other. Location is great, specially when you have old parents along. Housekeeping guys were helpful. Parking should had been free. Paid Internet should have been specified more clearly, certain amount of money were deducted only due to un... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
IbrahimAtwa, Director of Business Development at Makkah Hilton Towers, responded to this review

Dear Sir, We are glad to understand that you had an enjoyable stay. We will share your comments with all the team members. Looking forward to seeing you soon back to Makkah Hilton & Towers. Regards, Ibrahim Atwa, Director of Business Development, Makkah Hilton & Towers. More

Riyadh, Saudi Arabia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

My family was pleasantly surprised with the hotel. The location was excellent. the room furnishing was great and your staff was very helpful and cooperative. My family was very excited to be in the hotel. We will stay again here if the need arises. High Five !!!!!

Was this review helpful? Yes 1
IbrahimAtwa, Director of Business Development at Makkah Hilton Towers, responded to this review

Dear Sir, Thank you for your comments. May Allah accept all your prayers and supplications. See you again soon at Makkah Hilton & Towers. Regards, Ibrahim Atwa, Director of Business Development, Makkah Hilton & Towers. More

Edmonton, Canada
1 review
4 of 5 stars Reviewed 1 week ago

Amazing location, clean, nice and quite. mall is a bonus, helpful staff. I still believe it is kinda pricey and it is over-priced for its location facing Haram. overall I liked the stay there and Haram view would be more prefect when new Haram constructions is over inshallah.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
IbrahimAtwa, Director of Business Development at Makkah Hilton Towers, responded to this review

Dear Sir, We are happy to understand that you had an enjoyable stay. Looking forward to seeing you again soon at Makkah Hilton & Towers. Regards, Ibrahim Atwa, Director of Business Development, Makkah Hilton & Towers. More

Birmingham, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

First umrah visit and before going I spent a lot of time trying to find the best clean hotel which is reasonable in price and closer to haram sharif, and I am sooooo grateful to my travel agent who recommended this, before going I read a lot of reviews and looked at a lot of pictures on trip advisor but... More

Was this review helpful? Yes 1
IbrahimAtwa, Director of Business Development at Makkah Hilton Towers, responded to this review

Dear Madam, What a detailed review. We are proud that we had a satisfactory stay at Makkah Hilton & Towers. We look for more and more stays to come. Regards, Ibrahim Atwa, Director of Business Development, Makkah Hilton & Towers. More

Edmonton, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I am very satisfied with the size of the room and services available especially Close Vicinity to Kaba, however entrance is little confusing for different towers but manageable. I will likely select this hotel again. Price is reasonable.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
IbrahimAtwa, Director of Business Development at Makkah Hilton Towers, responded to this review

Dear Madam, We are thrilled to know that you have enjoyed your stay at Makkah Hilton & Towers. We look forward for more and more stays to come. Regards, Ibrahim Atwa, Director of Business Development, Makkah Hilton & Towers. More

London
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed few nights at Hilton Tower for our first Umrah and though Haram is in your doorstep, getting around the hotel is poor. We had Bed & breakfast, and getting to the breakfast restaurant from the Tower meant passing through some deserted, pigeon poo littered path to reach the restaurant. The hotel is quite popular with Pakistani guests and sometimes... More

Was this review helpful? Yes
IbrahimAtwa, Director of Business Development at Makkah Hilton Towers, responded to this review

Dear Sir, Thank you for your comments. I hope that you are reviewing the hotel and not Makkah as a destination. We are alarmed because you were not entirely satisfied with your stay. We trust that you are gracious and will allow us another opportunity to make-up for the previous stay. Until then, please accept our regards. Ibrahim Atwa, Director... More

Oakville, Canada
Contributor
15 reviews 15 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The location is excellent however I wouldn't categorize this hotel as 5 star but more like 3.5 or 4 as the facility looks dated. Rooms are big and the suite offers 2 washrooms which is a huge plus. Other hilton hotel actually looks like a 5 star hotel.

Was this review helpful? Yes 1
IbrahimAtwa, Director of Business Development at Makkah Hilton Towers, responded to this review

Dear Sir, Thank you for your comments. We alook forward for a next stay soon to demostrate that we are first-class hotel. We are annoyed to know that you have not enjoyed your stay fully. We are sure that a next visit will resolve this issue. Until then, please accept our regards. Ibrahim Atwa, Director of Business Development, Makkah Hilton... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I stayed at Makkah Hilton Towers from 25th February to 1st March 2014 (4 nights for Umrah). I had a very enjoyable stay here and would recommend. Having never stayed in a 5-star hotel before, I was keen to experience this stay. It's located on the doorstep of Al-Masjid Al-Haram, so very convenient for getting to the Haram. This is... More

Was this review helpful? Yes 1
IbrahimAtwa, Director of Biusiness Development at Makkah Hilton Towers, responded to this review

Dear Sir, Thank you for the detailed review. This will certainly assist other potential guests in getting a clear picture about the towers. We are delighted that you have enjoyed your stay. We will take the liberty of sharing your comments with the team. We look forward for more and more stays to come.Until then, please accept our regards. Ibrahim... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stayed for 7 nights..it was veryyy good..everything was simply superb.. Adjacent to Haram Room service wss very good We weren't even charged for the products in the mini fridge Clean and tidy room and was fine for 4 people. .wasn't small Bathroom accessories were good quality Everything was good

Was this review helpful? Yes 1
IbrahimAtwa, Director of Business Development at Makkah Hilton Towers, responded to this review

Dear Sir, We are impressed with your salient comments. We are glad that we have succeeded in making your stay an enjoyable one. Please accept our regards until we have the pleasure of welcoming you again at Makkah Hilton & Towers. Ibrahim Atwa, Director of Business Development, Makkah Hilton & Towers. More

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Additional Information about Makkah Hilton Towers

Also Known As:
Makkah Hilton Towers Mecca
Address: Ibrahim El Khalil Street | شارع إبراهيم الخليل, Mecca 21955, Saudi Arabia (Formerly مكة هيلتون تاورز )
Phone Number:
Location: Saudi Arabia > Makkah Province > Mecca
Amenities:
Business Center with Internet Access Kitchenette Suites
Hotel Style:
#3 Family Hotel in Mecca
#11 Best Value Hotel in Mecca
Price Range (Based on Average Rates): $$
Reservation Options:
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