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Makkah Hilton Towers

Travelers' Choice award winner
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Ibrahim El Khalil Street | شارع إبراهيم الخليل, Mecca 21955, Saudi Arabia
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Makkah Hilton Towers
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432 Reviews from our TripAdvisor Community

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Traveler rating
    205
    144
    50
    23
    10
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323
27
16
10
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • Arabic first
  • English first
  • French first
  • Indonesian first
  • Any
English first
  • All months
    (432)
  • Mar-May only
    (178)
  • Jun-Aug only
    (119)
  • Sep-Nov only
    (54)
  • Dec-Feb only
    (81)
All months
Leicester
4 of 5 stars Reviewed 5 days ago NEW

Really good experience as location is right opposite Haram, would definitely stay here again. The staff were really good especially Mr Ahlam and Mohamed Milon, they were really helpful and made sure we had no problems.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
AlaaMomenah, E-commerce Coordinator at Makkah Hilton Towers, responded to this review

Dear Aftabn10, We are pleased to read from your comments that you had an enjoyable stay at Makkah Hilton Towers .Your kind feedback is much appreciated. We wish to welcome you again at Makkah Hilton Towers for another positive experience soon. Best Regards, Alaa Momenah, E-Commerce Coordinator, Makkah Hilton & Towers More 

potchefstroom, South Africa
5 of 5 stars Reviewed 1 week ago NEW

my family always stays at the towers for many reasons! one of them being the excellent service i received even from the bell boys who helped to get us taxis to Madeena and Jeddah. Thanks to Saeed Hilmi and his team as well!!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
AlaaMomenah, E-commerce Coordinator at Makkah Hilton Towers, responded to this review

Dear Shuaib N, Many thanks for sharing this wonderful review with us. We are really proud to meet your expectations and work for your comfort. We look forward to welcoming you back at Makkah Hilton for another memorable experience in the near future. Best Regards, Alaa Momenah, E-Commerce Coordinator, Makkah Hilton & Towers More 

Lahore, Pakistan
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

The hotel is great, its really expensive though. The only problem is WiFi. No internet speed, just one day connection only. Frequent disconnection. They even charge you for water! The stuff on the table and in the fridge costs 6 SAR! There's a TV in every room. 1.5 bath. Staff is friendly, helpful and really nice. The beat thing about... More 

Was this review helpful? Yes
AlaaMomenah, E-commerce Coordinator at Makkah Hilton Towers, responded to this review

Dear khan1218, We are pleased to read from your comments that you had an enjoyable stay at Makkah Hilton Towers .Your kind feedback is much appreciated. We wish to welcome you again at Makkah Hilton Towers for another positive experience soon. Best Regards, Alaa Momenah, E-Commerce Coordinator, Makkah Hilton & Towers More 

Manchester, United Kingdom
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Salaam, They are one of the only hotels in Haram that have a separate toilet to the main bathroom in their 4 bed bedrooms. It means a couple of people sharing can have access to two washrooms almost (the toilet has a sink for washing hands which you can use for wudhu).

Was this review helpful? Yes 1
AlaaMomenah, E-commerce Coordinator at Makkah Hilton Towers, responded to this review

Dear Zaheeraslam82, We are pleased to read from your comments that you had an enjoyable stay at Makkah Hilton Towers .Your kind feedback is much appreciated. We wish to welcome you again at Makkah Hilton Towers for another positive experience soon. Best Regards, Alaa Momenah, E-Commerce Coordinator, Makkah Hilton & Towers More 

Pretoria, South Africa
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

The hotel staff are absolutely willing to assist in any matter to make your stay more comfortable. Ajab Khan, one the attendants in tower 2, was remarkably friendly and willing to assist us with any requirement we may have had. Made our stay comfortable and easy. Thank you

Was this review helpful? Yes
AlaaMomenah, E-commerce Coordinator at Makkah Hilton Towers, responded to this review

Dear Younus A, Thank you so much for taking the time to post such a glowing review on TripAdvisor. It was an absolute delight to read through your comments.. we hope we will have the opportunity to be your host during your next visit to the holy city. Best Regards, Alaa Momenah, E-Commerce Coordinator, Makkah Hilton & Towers More 

Riyadh, Saudi Arabia
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My Room Was In The Towers The Have 3 Parts : Towers , Sweats , Villa , The Location Is Perfect Very Near To Kaba The Building Is Very Old The Window Is Not good So There Some Noise Come from The Street To The Room So I Can't Sleep Well But The room Design , Arrangement , Cleaning Was... More 

Was this review helpful? Yes 1
AlaaMomenah, E-commerce Coordinator at Makkah Hilton Towers, responded to this review

Dear Ibrahim M, First of all, please accept my thanks for your stay at Makkah Hilton & Towers and sincerely appreciate your comment and review which enables us to improve our services. Reference to your comments,we are very displeased to learn that you have experienced some difficulties in our service and we sincerely apologize for this... Thank you for your... More 

KL
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nearest hotel to AlHaram. We were upgraded free of charge to huge rooms, 1.5baths, and superb view of Haram. Only drawback was hotel and room access, with crowded lifts and no proper lobby. Reception was in the carpark floor, with no proper signage. And until today, my HHonors points are still not credited. Location was why we choose the hotel,... More 

Was this review helpful? Yes 1
AlaaMomenah, E-Commerce Coordinator at Makkah Hilton Towers, responded to this review

Dear Aaw_azhar, We would like to thank you for sharing your positive experience with other guests. We wish to welcome you again at Makkah Hilton Towers for another positive experience soon. Best Regards, Alaa Momenah, E-Commerce Coordinator, Makkah Hilton & Towers More 

Kuwait
1 review
3 of 5 stars Reviewed 3 weeks ago

What we saw and experienced is different from what was shown on the website. The first thing a customer expects to see is a clean, tidy and undusty room with properly maintained bathroom. In addition, eldery people expects to be comfortable going to their rooms and should not climb stairs to reach their rooms besides all these should have been... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
AlaaMomenah, E-Commerce Coordinator at Makkah Hilton Towers, responded to this review

Dear Mahmoud Mohamed Y , First of all, please accept my thanks for your stay at Makkah Hilton & Towers and sincerely appreciate your comment and review which enables us to improve our services. Reference to your comments,we are very displeased to learn that you have experienced some difficulties in our service and we sincerely apologize for this... Thank you... More 

France
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

4 of us stayed in a nice room with 4 standard sized beds in it. As per the hotel staff, one can pray inside the hotel.with the intent of being within haram boundary. As you walk out of exit, people are praying just there, in congregation - maybe the hotel is right! (Needs an informed opinion though). Hotel stairs and... More 

Was this review helpful? Yes
AlaaMomenah, E-Commerce Coordinator at Makkah Hilton Towers, responded to this review

Dear Bilalra, We are pleased to read from your comments that you had an enjoyable stay at Makkah Hilton Towers .Your kind feedback is much appreciated. We wish to welcome you again at Makkah Hilton Towers for another positive experience soon. Best Regards, Alaa Momenah, E-Commerce Coordinator, Makkah Hilton & Towers More 

Doha, Qatar
1 review
2 of 5 stars Reviewed 3 weeks ago

Location, room size are the only + pint of this hotel. It is 1 min walking form Haram area and 5-10 min from Kaaba. Elevators are small and old. Internet connection is ok. Room surfaces is bad especial during high seasons. Some rooms you need to take elevator and then stars to reach which is hard for old people

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
AlaaMomenah, E-Commerce Coordinator at Makkah Hilton Towers, responded to this review

Dear Hezam A, First of all, please accept my thanks for your stay at Makkah Hilton & Towers and sincerely appreciate your comment and review which enables us to improve our services. Reference to your comments, we are glad to note that you have enjoyed our stay and our product. At the same time, we are very displeased to learn... More 

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