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All 241 Mecca hotels

Makkah Hilton Towers

5.0 of 5 Hotel   |   Ibrahim El Khalil Street | شارع إبراهيم الخليل, Mecca 21955, Saudi Arabia
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Ranked #6 of 241 Hotels in Mecca
A recent review
3 of 5 stars reviewed 4 days ago
astech312578 Johannesburg, South Africa
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309 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Johannesburg, South Africa
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

in my 3 previous stay at the hilton towers i was overall very happy with the hotel, but this time i was disappointed with the rooms allocated to me in tower 3. i booked a 3 bed large room haram facing and i got a double bed siute with the sleeper couch as third bed which was very uncomfortable. my... More 

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AlaaMomenah, E-commerce Coordinator at Makkah Hilton Towers, responded to this review

Dear Astech312578, First of all thank you for choosing Makkah Hilton for your stay. We really feel sorry that you were not satisfied with our hotel services. Your feedback is important to ensure that we continually deliver the service Hilton is renowned for and exceed your expectations for future visits. Therefore we have noted your comments and passed on to... More 

Top Contributor
51 reviews 51 reviews
45 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed in Tower 3 during our week-long stay in Makkah. The room we had on the 11th floor was very comfortable, clean and had the partial view of the al-Haram Mosque. The housekeeping staff was very friendly, very helpful, and always ensured we had everything we needed. The dining place allocated for us (the one facing the al-Haram mosque)... More 

Was this review helpful? Yes 2
azhar-orced, E-Commerce Coordinator at Makkah Hilton Towers, responded to this review

Dear John, Thank you for your most kind review on Trip advisor and particularly for praising efforts of our services & Staff, we have the pleasure to share your positive opinion by Hilton Makkah Tower with other Trip advisor readers. We really appreciate your recommended our hotel as “good value and worth a visit”. Yours sincerely Azhar Al-Zein, E-Commerce Coordinator,... More 

TORONTO, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Great location, friendly staff and clean rooms. few steps away from Al-haram. food court with in the tower. price is little higher but comfortable stay.Alhumdolillah. people booking directly should be given the discount rather then giving discount to the agents only.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
azhar-orced, E-Commerce Coordinator at Makkah Hilton Towers, responded to this review

Dear Ameer, Thank you very much for taking the time to review our property. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. Regarding the higher rate We would like to inform you that your booking was during our high season, also in... More 

cape town
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Hilton hotel remains 1 of the most stunning hotels in the blessed city of Makkah. being over 20 years old. we stayed at the Hilton Tower which is next to the Hotel . service is not too great we still waiting on our sugar from housekeeping! I would definitely recommend a revamp for the Hilton Towers. Location of this... More 

Was this review helpful? Yes 1
AlaaMomenah, E-commerce Coordinator at Makkah Hilton Towers, responded to this review

Dear Fazlinjacobs, I would like to take this opportunity to thank you for taking out time and providing us with your valuable comments. We are pleased to note that you have enjoyed your stay with us and sorry to learn that you have experienced some inconvenience with Wi Fi & housekeeping services. Please be informed that the management have taken... More 

Johannesburg, South Africa
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

There are now several Hilton options in Mecca. The towers, of which there are six, provide a little kitchenette. The hotel provides breakfast. The Hilton Suites, not on the same site, are the newest, and involve crossing a road quite close to the haram. The Towers are dated, but well maintained, very very close to the Haram, so very convenient.... More 

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azhar-orced, E-Commerce Coordinator at Makkah Hilton Towers, responded to this review

Dear Galaxyhiker, Many thanks on your great review & taking the time to comment on Trip Advisor, we are very pleased that your stay with us was enjoyable and wonderful, your opinion about our hotel location is very important Because it is reflecting the extent of your satisfaction. We hope we will have the pleasure of greeting you again. Yours... More 

Middelburg, Mpumalanga, South Africa
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Had a fantastic stay at the towers.Very close and convenient to the Haram. Towers connected to the shopping centre so very convenient.Cafes all right downstairs. I stayed in tower 6 ,room 61106 (quad room) very spacious very clean and get spoilt in the room. Bathrooms also are 5 star quality. The only negative of the hotel is the lack of... More 

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AlaaMomenah, E-commerce Coordinator at Makkah Hilton Towers, responded to this review

Dear Yahya O, We are pleased to read from your comments that you had an enjoyable stay at Makkah Hilton Towers .Your kind feedback is much appreciated. We wish to welcome you again at Makkah Hilton Towers for another positive experience soon. Best Regards, Alaa Momenah, E-Commerce Coordinator, Makkah Hilton & Towers More 

South Bend, IN
Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Makkah Hilton is the best stay, near the Haram, and close to the action in Makkah. Masha'a Allah, very peaceful, smelling great. Food and service are great. The stay there gives you a perfect opportunity for prayer with comfort.

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AlaaMomenah, E-commerce Coordinator at Makkah Hilton Towers, responded to this review

Dear Ssirhan, Thank you very much for your great comments- we love to hear such glowing feedback! You just made our day! We are really proud that we have exceeded your expectations. We appreciate your kind review and we hope to maintain the same great experience in your next visit. We look forward to welcoming you soon here in Makkah.... More 

makkah, Saudi Arabia
1 review
5 of 5 stars Reviewed 3 weeks ago

the hotel was Overall excellent in most of his facilities especially location access to other facility, restaurant and shopping mall but wifi coverage was weak and lifts little bit slow but overall i am satisfied and happy

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
AlaaMomenah, E-commerce Coordinator at Makkah Hilton Towers, responded to this review

Dear Fuad G, What a wonderful review!!! We love to hear such a positive words. You just made our day!. We very much appreciate that you took the time for sharing your delightful experience during your stay at our Hotel. . We hope to have the opportunity to welcome you back at Makkah Hilton Towers on your next visit. Best... More 

Port Said, Egypt
Contributor
12 reviews 12 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

almost inside makkah haram , very clean, room is wide and clean, rate is competitive according to services and location, stuff are helpful, generally is very very good to stay and have a relax omra there.

Was this review helpful? Yes
AlaaMomenah, E-commerce Coordinator at Makkah Hilton Towers, responded to this review

Dear Negm2014, We are pleased to read from your comments that you had an enjoyable stay at Makkah Hilton Towers .Your kind feedback is much appreciated. We wish to welcome you again at Makkah Hilton Towers for another positive experience soon. Best Regards, Alaa Momenah, E-Commerce Coordinator, Makkah Hilton & Towers More 

Top Contributor
58 reviews 58 reviews
23 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We always stay at this Hotel whenever we are in Makkah and is never disappointed. The Hotel is one of the closest to Masjidil Haram. Service was excellent. They provided complimentary fruit basket and sweets. Easy to get elevator during prayer times.

Was this review helpful? Yes 1
AlaaMomenah, E-commerce Coordinator at Makkah Hilton Towers, responded to this review

Dear H_Ahmad, Thank you so much for taking the time to post such a glowing review on TripAdvisor. It was an absolute delight to read through your comments.. We shall be looking forward to be your host during your next visit to the holy city. Sincerely, Alaa Momenah, E-Commerce Coordinator, Makkah Hilton & Towers More 

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Additional Information about Makkah Hilton Towers

Address: Ibrahim El Khalil Street | شارع إبراهيم الخليل, Mecca 21955, Saudi Arabia
Phone Number:
Location: Saudi Arabia > Makkah Province > Mecca
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Makkah Hilton Towers 5*
Number of rooms: 600
Reservation Options:
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Also Known As:
Makkah Hilton Towers Mecca
Hotel Style:
#4 Family Hotel in Mecca
#5 Luxury Hotel in Mecca
#7 Best Value Hotel in Mecca

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