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Makarim Umm AlQura Hotel

#12 of 274 Hotels in Mecca
Certificate of Excellence
Ajyad Street | P.O. Box 7020, Mecca 21955, Saudi Arabia
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Makarim Umm AlQura Hotel
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Ranked #12 of 274 Hotels in Mecca
Certificate of Excellence
A recent review
4 of 5 stars reviewed yesterday
romusha Jakarta, Indonesia
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58 Reviews from our TripAdvisor Community

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    30
    10
    4
    0
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29
9
7
1
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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  • English first
  • French first
  • Turkish first
  • Any
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    (58)
  • Mar-May only
    (16)
  • Jun-Aug only
    (19)
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    (4)
  • Dec-Feb only
    (19)
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Jakarta, Indonesia
Level Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed yesterday NEW

During the last 10 days of ramadhan the rate is still reasonable. The usual shuttle was upgraded to become bigger using big bus to accommodate many guests. For us walking from the bus stop is still acceptable - the frequency of the shuttle is enough to cater all the guests and if you do not want to wait we could... More 

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Karachi
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed at this hotel during the last few nights of Ramadan which apparently is one of the busiest periods of a year for this place. The rooms are very nice and big. Tea / coffee making facility is also very good. My sincere thanks to Ansari sahib the chief engineer who took exceptionally good care of me. Overall the... More 

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Mecca, Saudi Arabia
Level Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed 1 week ago

I had made reservation via internet and when I arrived the guy in the reception I should wait till 4 pm for check in. Generally Hotel is very dirty, not have 5 star standarts at all... Lobby design and decoration was awfull, nothing was there , only wall.. Corridor carpets didn't cleaned since opening. Dirty dishes on the corridor didn't... More 

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Kanpur, India
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

For...reasonably priced hotel. Neat and clean, well maintained Against, , walk quite long to catch free hotel shuttle. If you need to go to hotel few times in day, Or problem to walk Or older age and don't have your own car THINK TWICE TO BOOK THE HOTEL

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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

For a hotel whose rate has always been one of the lowest in the Holy City, Makarim's breakfast, with its variety of choice and taste comes as additional attraction to stay here more and more. The rooms are clean, the beds comfortable, and it is located in a quite environment, not too far from the Holy Haram. The shuttle buses... More 

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Medina, Saudi Arabia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 24, 2015

Good hotel and clean room, but just the A/C no possibility to switch off, so if you feel cold and you want it OFF you have to call room service and if you want it ON again you have to call room service again!!! So I don't advise people who like to have it ON/OFF as they want should go... More 

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Dakar, Senegal
Level Contributor
72 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed June 20, 2015

I stayed in this place whilst visiting Makkah for Umra during the ramadhan. It was booked by a friend who used to stay there. The place is not actually close to the haram, but it's in a quiet neighbourhood with no shops around; far away from the noise and hustle. Besides, they provide a free bus every 20 mn for... More 

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a_nashat, General Manager at Makarim Umm AlQura Hotel, responded to this review

Dear Guest; I would like to take this opportunity to thank you very much for your favorable comments and look forward to welcoming you once again at Makarem Umm AlQura Hotel. Best regards; Adel Nashat GM More 

Cape Town, South Africa
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 28, 2015

when agent booked this hotel and told me it is 2km from the mosque(garam),i taught that this far to walk in the very hot temp experienced while staying at the hotel but the shuttle service was free and excellent,every 15 min to and from the garam.Room was comfortable and quiet away from the hustle and bustle.everything worked and in order.Will... More 

Was this review helpful? Yes 1
a_nashat, General Manager at Makarim Umm AlQura Hotel, responded to this review

Dear Guest; I would like to take this opportunity to thank you very much for your favorable comments and look forward to welcoming you once again at Makarem Umm AlQura Hotel. Best regards; Adel Nashat GM More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed March 11, 2015 via mobile

I checked in there with my husband late 1st feb.. Checking in proccess was quick n easy..rooms are ok when u first enter but couple of bad things u will discover later: -glass window is really small and the have no view as i understood from the reception guy.. - One shampoo small tube is only available.no conditioner or bodylotion... More 

Was this review helpful? Yes 1
a_nashat, General Manager at Makarim Umm AlQura Hotel, responded to this review

Dear Ms. Rehab; First, I would like to thank you very much for your valuable comments and for taking the time to write to us. All your comments are being looked into and corrective action is underway. As for the twin beds, these could have been arranged to become a large bed if requested. I reiterate my thanks and look... More 

Al Khobar, Saudi Arabia
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed February 17, 2015

Nice place. Easy to find. Free underground parking. Good breakfast. Free shuttle bus every 20 mins. Highly recommended if you are okay to use shuttle bus to Haram. Cons: The building need some renovation.

Was this review helpful? Yes 4
a_nashat, General Manager at Makarim Umm AlQura Hotel, responded to this review

Dear Mr. Siddiki; I would like to take this opportunity to thank you very much for your favourable comments and look forward to welcoming you once again at Makarim Umm AlQura Hotel. Best regards; Adel Nashat General Manager. More 

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