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Makarim Umm AlQura Hotel

#11 of 271 Hotels in Mecca
Certificate of Excellence
Ajyad Street | P.O. Box 7020, Mecca 21955, Saudi Arabia
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Makarim Umm AlQura Hotel
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Ranked #11 of 271 Hotels in Mecca
Certificate of Excellence
A recent review
3 of 5 stars reviewed 6 days ago
isaf2289 Medina, Saudi Arabia
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52 Reviews from our TripAdvisor Community

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Traveler rating
    13
    27
    9
    3
    0
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26
8
5
1
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Arabic first
  • English first
  • French first
  • Turkish first
  • Any
English first
  • All months
    (52)
  • Mar-May only
    (16)
  • Jun-Aug only
    (13)
  • Sep-Nov only
    (4)
  • Dec-Feb only
    (19)
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Medina, Saudi Arabia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Good hotel and clean room, but just the A/C no possibility to switch off, so if you feel cold and you want it OFF you have to call room service and if you want it ON again you have to call room service again!!! So I don't advise people who like to have it ON/OFF as they want should go... More 

Was this review helpful? Yes 1
Dakar, Senegal
Level Contributor
70 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed in this place whilst visiting Makkah for Umra during the ramadhan. It was booked by a friend who used to stay there. The place is not actually close to the haram, but it's in a quiet neighbourhood with no shops around; far away from the noise and hustle. Besides, they provide a free bus every 20 mn for... More 

Was this review helpful? Yes 1
a_nashat, General Manager at Makarim Umm AlQura Hotel, responded to this review

Dear Guest; I would like to take this opportunity to thank you very much for your favorable comments and look forward to welcoming you once again at Makarem Umm AlQura Hotel. Best regards; Adel Nashat GM More 

Cape Town, South Africa
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

when agent booked this hotel and told me it is 2km from the mosque(garam),i taught that this far to walk in the very hot temp experienced while staying at the hotel but the shuttle service was free and excellent,every 15 min to and from the garam.Room was comfortable and quiet away from the hustle and bustle.everything worked and in order.Will... More 

Was this review helpful? Yes 1
a_nashat, General Manager at Makarim Umm AlQura Hotel, responded to this review

Dear Guest; I would like to take this opportunity to thank you very much for your favorable comments and look forward to welcoming you once again at Makarem Umm AlQura Hotel. Best regards; Adel Nashat GM More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed March 11, 2015 via mobile

I checked in there with my husband late 1st feb.. Checking in proccess was quick n easy..rooms are ok when u first enter but couple of bad things u will discover later: -glass window is really small and the have no view as i understood from the reception guy.. - One shampoo small tube is only available.no conditioner or bodylotion... More 

Was this review helpful? Yes 1
a_nashat, General Manager at Makarim Umm AlQura Hotel, responded to this review

Dear Ms. Rehab; First, I would like to thank you very much for your valuable comments and for taking the time to write to us. All your comments are being looked into and corrective action is underway. As for the twin beds, these could have been arranged to become a large bed if requested. I reiterate my thanks and look... More 

Al Khobar, Saudi Arabia
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed February 17, 2015

Nice place. Easy to find. Free underground parking. Good breakfast. Free shuttle bus every 20 mins. Highly recommended if you are okay to use shuttle bus to Haram. Cons: The building need some renovation.

Was this review helpful? Yes 4
a_nashat, General Manager at Makarim Umm AlQura Hotel, responded to this review

Dear Mr. Siddiki; I would like to take this opportunity to thank you very much for your favourable comments and look forward to welcoming you once again at Makarim Umm AlQura Hotel. Best regards; Adel Nashat General Manager. More 

Slough, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed February 14, 2015

Lovely hotel I have stayed on Feb 2015 with my wife for Omrah.They give me early check in. They have 24h shuttel to Haram.Breakfast teams are good.Concierge are not helpfull.I tryed to book a taxi to Sapcto bus stsnd he told me 40 sar i did my self 15 sar.

Was this review helpful? Yes 2
a_nashat, General Manager at Makarim Umm AlQura Hotel, responded to this review

Dear Uddin; I would like to take this opportunity to thank you very much for your favorable comments, and I am pleased to know that you thoroughly enjoyed your stay with us and that you complete your spiritual journey with a peace of mid. I reiterate my thanks and look forward to welcoming you once again in the near future.... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed February 7, 2015

I went with my husband to makarim umm alqura hotel in makkah for 4 nights.. Check in was so quick which was perfect after long trip.. Rooms space is ok for a couple only.. Staff is friendly and helpfull everywhere.. Cleaneness is good as well.. Shatlle bus is always available..its only crazy busy on prayers times specially comming back after... More 

Was this review helpful? Yes 2
a_nashat, General Manager at Makarim Umm AlQura Hotel, responded to this review

Dear Ms Rehab; I would like to thank you very much for taking the time to write to us. we would like to assure you that your favourable comments were appreciated and that your constructive comments are being taken care of. I reiterate my thanks and look forward to welcoming you once agian at Makarim Umm AlQura in the near... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed February 7, 2015

The shuttle service made the life easy. Pleasant staff. Calm and quite environment. Situated out of main city. You won't find any shopping malls nearby.but can buy enough and more from the main city. Rooms are quite spacey. All the equipment and bathroom fitting are modern. I would recommend this hotel for couples, small families and solo travellers to mecca... More 

Was this review helpful? Yes 2
a_nashat, General Manager at Makarim Umm AlQura Hotel, responded to this review

Dear Mr. Mafaz; I would like to thank you very much for your favorable comments and look forward to welcoming you at Makarem Umm AlQura Hotel. More 

Islamabad, Pakistan
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed January 29, 2015

We stayed here during Ramadahn 2014 ,its a nice place offering a stay within budget as prices soar in last ten days of Ramdhan .Nice, clean and adequately sized room. Bit far from Haram but shuttle service was very frequent to cover it up. Another thing which should be consideration for people with limited mobility that shuttle drop off point... More 

Was this review helpful? Yes 1
a_nashat, General Manager at Makarim Umm AlQura Hotel, responded to this review

Dear Ms. Noorain; Although, your comments are somehow late as you stayed with us in last Ramadan. I am really grateful for your genuine and favourable comments. We look forward to welcoming you once again in the near future. Best regards. More 

Wilmington, North Carolina
Level Contributor
113 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed January 6, 2015 via mobile

stayed there two nights with family. The front desk people are very helpful and welcoming. The breakfast was very good. The rooms were good in size and very clean. The hotel is about 2-3 km from the haram. You can walk it but it is basically an uphill and downhill. The excellent part is that they have a shuttle that... More 

Was this review helpful? Yes 3
a_nashat, General Manager at Makarim Umm AlQura Hotel, responded to this review

Dear Sir; I would like to thank you very much for your favorable comments and look forward to welcoming you once again in the near future, assuring that we shall always strive to keep- up the standards of service. best regards. Adel Nashat. General Manager. More 

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