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All 236 Mecca hotels

Makarim Umm AlQura Hotel

5.0 of 5 Hotel   |   Ajyad Street | P.O. Box 7020, Mecca 21955, Saudi Arabia
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Makarim Umm AlQura Hotel
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Ranked #12 of 236 Hotels in Mecca
A recent review
3 of 5 stars Reviewed August 27, 2014
Awais97 Riyadh, Saudi Arabia
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38 reviews from our community

Traveler rating
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    6
    3
    0
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22
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Riyadh, Saudi Arabia
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed August 27, 2014

Good. -Receptionist were good and trained. big room, clean room, Shuttle service was available from hotel side always. give some complaints written to receptionist and management called me to apologize and promised to fix the issues. Bad. -Breakfast no variety, poor choice of food and even quality was not good. no chef on site to make omelet or eggs -were... More 

Was this review helpful? Yes 4
MakarimHospitality, General Manager at Makarim Umm AlQura Hotel, responded to this review

Dear Mr. Awais Thank you for your constructive comment and notes about Makarim Umm Alqura Hotel, While we appreciate your positive recommendations, we also assure you that a team of our top management and myself is as I am typing these words, are revising every comment and putting the correct measures to rectify any shortcomings that you have encountered. We... More 

2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 2, 2014

Hotel is nice , clean , thanks a lot for morning egyptian receptionist for great hospitality and giving us room before declared timing, comfort room , free shuttle always available 24 hours , great value of money .

Was this review helpful? Yes 5
MakarimHospitality, General Manager at Makarim Umm AlQura Hotel, responded to this review

Dear Traveler, Thank you for your comment, We are sorry you had to move to another hotel due to distance from Haram, We are sure our shuttle busses could have shorten the distance from what is now a workshop and construction area around Haram. We hope you will give us the chance to serve you again in the near future. More 

Maroc
Senior Contributor
38 reviews 38 reviews
32 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed June 26, 2014

It s my first time at this hotel, i choose it after i read traveller review, the hotel is good clean service is so so, you have to call several times if you need something. shuttle bus to Haram is offered .I stay there two night and change to other hotel. I will not go there again because it s... More 

Was this review helpful? Yes 3
MakarimHospitality, General Manager at Makarim Umm AlQura Hotel, responded to this review

Dear Traveler, Thank you for your comment, We are sorry you had to move to another hotel due to distance from Haram, We are sure our shuttle busses could have shorten the distance from what is now a workshop and construction area around Haram. We hope you will give us the chance to serve you again in the near future. More 

Mumbai
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 27, 2014

The hotel was good as well as the service from staff. Shuttle bus was available every 10 minutes round the clock.A highly recommendable hotel for all ages who is planning to do Umrah.Breakfast was also good.

Review collected in partnership with Cleartrip

Was this review helpful? Yes 5
MakarimHospitality, Group Director of Marketing & Sales at Makarim Umm AlQura Hotel, responded to this review

Thank you and we look forward to serving you and your family very soon More 

Riyadh, Saudi Arabia
2 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 27, 2014

Stayed with family for 3 days. Traveled from Riyadh. Away from the bustle of the main Haram area, it was calm, uncrowded and peaceful. The rooms were, clean and affordable. The five of us were given a large room with five beds, so it was economical and great for those traveling with kids. The rooms were spacious and Airy, had... More 

Was this review helpful? Yes 5
MakarimHospitality, Group Director of Marketing and Sales at Makarim Umm AlQura Hotel, responded to this review

Thank you and we look forward to your next visit to Makkah More 

Kuwait City, Kuwait
Contributor
11 reviews 11 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 25, 2014

I stayed @ umm alqura for 3 nights during Omra. The hotel is value for money, with clean rooms, comfortable beds, nice amenties, in room coffee and tea maker and good breakfast. U can buy zamzam water at the hotel. The shuttle to AlHarram is 24/7. So convinient and highly recommended.

Was this review helpful? Yes 4
MakarimHospitality, Group Director of Marketing & Sales at Makarim Umm AlQura Hotel, responded to this review

Thank you for your kind review and we are glad that you enjoyed your visit to Makkah, we look forward to serving you again. More 

Riyadh, Saudi Arabia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 11, 2014

We stayed in this hotel very recently. This is an excellent hotel to stay in. Easily accessible in the Holy city with proximity to Kudai Parking. The hotel has pick & drop facility with bus frequency of 5 to 10 minutes. The best part of the hotel is its breakfast which had a vast variety and the food was of... More 

Was this review helpful? Yes 7
a_nashat, General Manager at Makarim Umm AlQura Hotel, responded to this review

Dear Sir; I would like to thank you very much for your favorable comments, and assure you that we shall maintain always the same standards. I shall be more than delighted to welcome you once again at Makarim Umm AlQura Hotel. Best regards; Adel Nashat. General Manager. More 

Al Khobar, Saudi Arabia
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed December 19, 2013

This is my second review for this great hotel during mu ummrah trip. Still I recommend it strongly yo any one looking for a five star hotel really it is five star in every aspect except the price Thid time we came as big family using 2 rooms for three nigjts where we really loved our stay in this hotel... More 

Was this review helpful? Yes 13
a_nashat, General Manager at Makarim Umm AlQura Hotel, responded to this review

Dear Sir; It gives me a great pleasure to thank you very much for your favorable feedback and appreciation. I shall be delighted to welcome you once again at Markarim UMM alQura Hotel in the near future. More 

Dallas, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 1, 2013

I did not expect this hotel to be as nice as it was. The food was delicious, the room was clean,nice, and big. The service was wonderful, the only disadvantage is the great distance from the haram, and the shuttle service is not that good. Finally, I would recommend this hotel, however, if you want to be near the haram,... More 

Was this review helpful? Yes 10
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Additional Information about Makarim Umm AlQura Hotel

Address: Ajyad Street | P.O. Box 7020, Mecca 21955, Saudi Arabia
Location: Saudi Arabia > Makkah Province > Mecca
Price Range (Based on Average Rates): $
Hotel Class:5 star — Makarim Umm AlQura Hotel 5*
Number of rooms: 336
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Also Known As:
Makarim Umm AlQura Hotel Makkah/Mecca
Hotel Style:
#1 Best Value Hotel in Mecca
#11 Luxury Hotel in Mecca

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