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Makarim Umm AlQura Hotel

#15 of 276 Hotels in Mecca
Certificate of Excellence
Ajyad Street | P.O. Box 7020, Mecca 21955, Saudi Arabia
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Makarim Umm AlQura Hotel
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Ranked #15 of 276 Hotels in Mecca
Certificate of Excellence
A recent review
4 of 5 stars reviewed 2 weeks ago
Amrsaar Riyadh, Saudi Arabia
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61 Reviews from our TripAdvisor Community

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Traveler rating
    15
    31
    10
    5
    0
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30
10
7
2
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Arabic first
  • English first
  • French first
  • Turkish first
  • Any
English first
  • All months
    (61)
  • Mar-May only
    (16)
  • Jun-Aug only
    (22)
  • Sep-Nov only
    (4)
  • Dec-Feb only
    (19)
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Riyadh, Saudi Arabia
Level Contributor
34 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is good , location is not bad , the shuttle service is available 24/7 , but they have to bring a new busses , and they have to take care of cleaning during the rush times like ramdhan and haj.

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Jakarta, Indonesia
Level Contributor
85 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed July 29, 2015

During the last 10 days of ramadhan the rate is still reasonable. The usual shuttle was upgraded to become bigger using big bus to accommodate many guests. For us walking from the bus stop is still acceptable - the frequency of the shuttle is enough to cater all the guests and if you do not want to wait we could... More 

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Karachi
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed July 24, 2015

I stayed at this hotel during the last few nights of Ramadan which apparently is one of the busiest periods of a year for this place. The rooms are very nice and big. Tea / coffee making facility is also very good. My sincere thanks to Ansari sahib the chief engineer who took exceptionally good care of me. Overall the... More 

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Mecca, Saudi Arabia
Level Contributor
29 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed July 17, 2015

I had made reservation via internet and when I arrived the guy in the reception I should wait till 4 pm for check in. Generally Hotel is very dirty, not have 5 star standarts at all... Lobby design and decoration was awfull, nothing was there , only wall.. Corridor carpets didn't cleaned since opening. Dirty dishes on the corridor didn't... More 

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Kanpur, India
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed July 7, 2015

For...reasonably priced hotel. Neat and clean, well maintained Against, , walk quite long to catch free hotel shuttle. If you need to go to hotel few times in day, Or problem to walk Or older age and don't have your own car THINK TWICE TO BOOK THE HOTEL

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Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 1, 2015

For a hotel whose rate has always been one of the lowest in the Holy City, Makarim's breakfast, with its variety of choice and taste comes as additional attraction to stay here more and more. The rooms are clean, the beds comfortable, and it is located in a quite environment, not too far from the Holy Haram. The shuttle buses... More 

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Medina, Saudi Arabia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 24, 2015

Good hotel and clean room, but just the A/C no possibility to switch off, so if you feel cold and you want it OFF you have to call room service and if you want it ON again you have to call room service again!!! So I don't advise people who like to have it ON/OFF as they want should go... More 

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Dakar, Senegal
Level Contributor
74 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed June 20, 2015

I stayed in this place whilst visiting Makkah for Umra during the ramadhan. It was booked by a friend who used to stay there. The place is not actually close to the haram, but it's in a quiet neighbourhood with no shops around; far away from the noise and hustle. Besides, they provide a free bus every 20 mn for... More 

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a_nashat, General Manager at Makarim Umm AlQura Hotel, responded to this review

Dear Guest; I would like to take this opportunity to thank you very much for your favorable comments and look forward to welcoming you once again at Makarem Umm AlQura Hotel. Best regards; Adel Nashat GM More 

Cape Town, South Africa
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 28, 2015

when agent booked this hotel and told me it is 2km from the mosque(garam),i taught that this far to walk in the very hot temp experienced while staying at the hotel but the shuttle service was free and excellent,every 15 min to and from the garam.Room was comfortable and quiet away from the hustle and bustle.everything worked and in order.Will... More 

Was this review helpful? Yes 1
a_nashat, General Manager at Makarim Umm AlQura Hotel, responded to this review

Dear Guest; I would like to take this opportunity to thank you very much for your favorable comments and look forward to welcoming you once again at Makarem Umm AlQura Hotel. Best regards; Adel Nashat GM More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed March 11, 2015 via mobile

I checked in there with my husband late 1st feb.. Checking in proccess was quick n easy..rooms are ok when u first enter but couple of bad things u will discover later: -glass window is really small and the have no view as i understood from the reception guy.. - One shampoo small tube is only available.no conditioner or bodylotion... More 

Was this review helpful? Yes 2
a_nashat, General Manager at Makarim Umm AlQura Hotel, responded to this review

Dear Ms. Rehab; First, I would like to thank you very much for your valuable comments and for taking the time to write to us. All your comments are being looked into and corrective action is underway. As for the twin beds, these could have been arranged to become a large bed if requested. I reiterate my thanks and look... More 

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