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Makkah Clock Royal Tower, A Fairmont Hotel

Travelers' Choice award winner
5.0 of 5
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King Abdul Aziz Endowment, Abraj Al Bait Complex | P. O. Box 762, Mecca 21955, Saudi Arabia
Makkah Clock Royal Tower, A Fairmont Hotel
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Ranked #8 of 259 Hotels in Mecca
A recent review
5 of 5 stars reviewed yesterday
Sabinamru
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754 reviews from our community

Traveler rating
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471
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Contributor
12 reviews 12 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel location is great because of how close it is to the haram. Also to get to the haram you need to go through the shopping centre that also has a very good food court. Note that as you exit the hotel lifts into the shopping centre if you go left there is a whole basement level of shopping... More 

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1 review
5 of 5 stars Reviewed yesterday NEW

It is one of the best hotel i have ever been,would like to thanks all the stuff and management for this service,especially Wafaie housekeeper for his excellent service,breakfast was so fantastic,and for sure next omra i will back to clock fairmont hotel,thanks alll.

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London, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

i was lucky enough to perfom umrah x3 and stayed at this beautiful place. its a landmark and walking distance to the haarum itselt. Had many facilities inside. enjoyed our stay and made it very comfortable to.

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Makkah is one of the greatest cities of the world as well as a Islamic city. It is the place where Muslims become true muslims and come near to Allah Almighty. It is the place where the prophet of Allah Hazrat Muhammad(S.A.W.S)was born . And it is the place from where the prophet of Allah was forced to escape/go out... More 

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Makkah S, Manager at Makkah Clock Royal Tower, A Fairmont Hotel, responded to this review

Dear Guest, Thank you for reviewing us on tripadvisor, and we do hope to host you again at Makkah Clock Royal tower, A Fairmont Hotel, your home away from home. All the best, Ihab K. More 

1 review
4 of 5 stars Reviewed 4 days ago NEW

Very good considering the expansion in the harm that makes it hard to perform omra. We had a great time at the hotel , we enjoyed our breakfast very very very very much. Can't and have nothing else to add love you like you.

Review collected in partnership with Fairmont Hotels & Resorts

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Makkah S, Manager at Makkah Clock Royal Tower, A Fairmont Hotel, responded to this review

Dear Faisal, Greetings from the Holy city! Thank you for reviewing us on TripAdvisor. We are glad you had a memorable stay with us. We do hope to host you again at Makkah Clock Royal Tower, A Fairmont Hotel. Regards, Ihab K. More 

Cairo, Egypt
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I was pleased with my stay I don't know what to say but i like it very much since I entered the hotel the lobe the room every thing I did like the service I experienced from the stuff the room was cozy and clean the location is perfect & amenities to

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
Makkah S, Manager at Makkah Clock Royal Tower, A Fairmont Hotel, responded to this review

Dear Guest, Thank you for the lovely review! We Look forward to welcoming you again at your second home. All the best, Ihab K. More 

Port
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

The Panoramic Kabaa view from my Room was above expectations, memorable and adorable. The Room is very clean and tidy. All their staff are professionals and keep smiling all the times. Best coffee time ever. Thanks Fairmont

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
Makkah S, Manager at Makkah Clock Royal Tower, A Fairmont Hotel, responded to this review

Dear Nizar, Greetings from the Holy city! Thank you for reviewing us on TripAdvisor. We are glad you had a memorable stay with us. We do hope to see you again soon at Makkah Clock Royal Tower, A Fairmont Hotel. Regards, Ihab K. More 

Senior Contributor
21 reviews 21 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago

I've been to Omra and Hajj five times before, this was my first time to stay at this great hotel, everything was perfect, the only disadvantage that we received our room 7pm instead of 4pm. Thanks to the staff free the chef for the delicious breakfast.

Was this review helpful? Yes 2
Makkah S, Manager at Makkah Clock Royal Tower, A Fairmont Hotel, responded to this review

Dear Ahmed, Thank you for your lovely review and feedback. We shall be looking forward to welcoming you again in the holy city of Makkah . Best Regards, Ihab K. More 

Birmingham, United Kingdom
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Comparing it to previous stays the service levels are getting lower. I would currently rate this as a 4 star. Room quality was a four star. Cleaning levels have declined. Food quality has gone down. Lifts seem to have a mind of their own at times and you could have your floor level automatically cancelled. Costs appear to be going... More 

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Makkah S, Manager at Makkah Clock Royal Tower, A Fairmont Hotel, responded to this review

Dear Guest, Thank you for taking the time to review us. We will make sure your comments are shared with concerned departments. Looking forward to welcoming you again at Makkah Clock Royal Tower, A Fairmont Hotel. Regards, Ihab K More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

If you a looking for a 5 star serviced hotel then this is the perfect one. For family , friends and solo visitors. No problems with anything. Services , food, cleanliness, room service is all top quality and consistent. Alhumdulillah doing a great job.

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Makkah S, Manager at Makkah Clock Royal Tower, A Fairmont Hotel, responded to this review

Dear Valued Guest, Greetings from Makkah! Thank you for taking the time to review us. We are glad you enjoyed our 5* services . Looking forward to welcoming you again in the holy city of Makkah. Regards, Ihab K. More 

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