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All 227 Mecca hotels

Makkah Clock Royal Tower, A Fairmont Hotel

5.0 of 5 Hotel   |   King Abdul Aziz Endowment, Abraj Al Bait Complex | P. O. Box 762, Mecca 21955, Saudi Arabia
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Makkah Clock Royal Tower, A Fairmont Hotel
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77%
Ranked #4 of 227 hotels in Mecca
A recent review
4 of 5 stars reviewed 2 days ago
RoyalMakkahTours New Delhi, Delhi, India
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359 people have reviewed this hotel

Traveler rating
    178
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • Arabic first
  • English first
  • French first
  • Indonesian first
  • Turkish first
  • Any
English first
New Delhi, Delhi, India
1 review
4 of 5 stars Reviewed 2 days ago NEW

Stayed at Fairmont Clock Tower Makkah fro@ 25-27 May 2014 the highlight of hotel is its proximity to Haram. At the time of check in requested for better roon with view but i think the room offered was with worst of location at the back with windscreens coated and very dirty thus left us with no option but to keep... More

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Al Khobar
1 review
4 of 5 stars Reviewed 2 days ago NEW

the reception employees are funny (except one) waiting long time for check in (almost one hour) then the gave us one room , the other room we get it after 6 hours from the time we receive the first room ,the reservation was made for 2 rooms ??

Review collected in partnership with Fairmont Hotels & Resorts

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Pretoria, South Africa
1 review
4 of 5 stars Reviewed 2 days ago NEW

Overall experience was "great" location to Haraam is a walk through shopping mall about 650metres. only weak signal wifi in bedroom. Moosa from South Africa. Iftaar 'supper' was really great many choices from buffet.

Review collected in partnership with Fairmont Hotels & Resorts

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Al Ain, United Arab Emirates
1 review
2 of 5 stars Reviewed 2 days ago NEW

This hotel is the best option of the worst. You have no choice. I have always experienced bad service at this hotel. For the last 5 years, I have been staying at this hotel and everytime we encountered a problem, the last time we stayed, the restaurant was full, loud noise from nearby rooms, the reception staff did not know... More

Review collected in partnership with Fairmont Hotels & Resorts

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Abu Dhabi, United Arab Emirates
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

Great location, but during seasons e.g ramadan, it gets VERY busy and staff may not provide you full attention. The hotel is only second to Raffles. One of the best options in Makkah. Construction is ongoing now which may be abit noisy

Review collected in partnership with Fairmont Hotels & Resorts

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Andalus
1 review
4 of 5 stars Reviewed 1 week ago

Too expensive but worth.. Best hotel in Mecca... When use the elevator you have to change two or three lefts to reach lobby, rooms, restaurants and shopping mall and that abit annoying.. I would give this hotel 9 out of 10

Review collected in partnership with Fairmont Hotels & Resorts

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Riyadh
1 review
5 of 5 stars Reviewed 1 week ago

It's a very nice hotel it has a great access to Alharam, but there is the delay issue. They take so long in check in and out. The food is great. The bathrooms Are nice. But they have to make the view window much more cleaner!

Review collected in partnership with Fairmont Hotels & Resorts

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Doha-qatar
1 review
5 of 5 stars Reviewed 1 week ago

Makkah Clock Royal Tower is the best place to stay in the Holy city, The quality of Food at the price they serve is not common in the 5 star hotels I have stayed. The must have a very smart management in their Food and Beverage department.

Review collected in partnership with Fairmont Hotels & Resorts

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Dubai
1 review
3 of 5 stars Reviewed 1 week ago

Check in/out took forever and was not friendly. Room cleanness was not good. The room had stains on the carpet and the ceiling. When asked to change the room, the staff was not straight forward and ignored my request until i had to go down and almost yell at them.

Review collected in partnership with Fairmont Hotels & Resorts

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Kuwait City, Kuwait
Senior Contributor
34 reviews 34 reviews
34 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed 1 week ago

3 hours to get room service , if you can manage to get a hold of anyone , at least 3 elevators to get to room , awful food and food service , would never stay at the hotel again, ages to check in and check out

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Samah Z, Social Media Manager at Makkah Clock Royal Tower, A Fairmont Hotel, responded to this review

Dear Abdullah, Greeting from Makkah! Thank you for letting us know about your experience. We are extremely saddened to see that you did not have a positive stay with us and we would also love to hear any suggestions that you may have regarding this issue! Please feel free to email us directly at socialmediamakkah@fairmont.com Thank You again More

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Additional Information about Makkah Clock Royal Tower, A Fairmont Hotel

Address: King Abdul Aziz Endowment, Abraj Al Bait Complex | P. O. Box 762, Mecca 21955, Saudi Arabia
Phone Number:
Location: Saudi Arabia > Makkah Province > Mecca
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Makkah Clock Royal Tower, A Fairmont Hotel 5*
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Also Known As:
Makkah Clock Royal Tower, A Fairmont Hotel Mecca

251 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#3 Family Hotel in Mecca #4 Luxury Hotel in Mecca #18 Best Value Hotel in Mecca
Hotel Class
Official Description (provided by the hotel)
Just steps away from the holiest site in Islam, Makkah Clock Royal Tower, A Fairmont Hotel is the iconic symbol of hospitality for people from around the globe who have gathered to worship, reflect and contemplate. Standing as the tallest concrete building in the world with 76 floors, Makkah Clock Royal Tower is the focal point of the Abraj Al Bait Complex, part of the King Abdulaziz Endowment project. Its soaring height and proximity to Al Masjid Al Haram allow guests to enjoy unmatched breathtaking views from 945 rooms and suites, while 76 elevators provide easy access to and from Al Masjid Al Haram. The hotel also offers 10 delicious dining options ranging from innovative Asian fusion to the first five-star Saudi restaurant in Makkah. Other amenities include: a female and male fitness center, a Kids Corner playroom, a 24-hour business center, more than 3200 meter squared of flexible function space, and eight state-of-the-art meeting rooms. For the height of exclusive service and privacy, Fairmont Gold promises guests a ‘hotel within a hotel’ experience through a range of privileges like a private reception and 24-hour butler service.. A seamless fusion of Arab hospitality, modern comfort and signature Fairmont service, combine to create an unforgettable experience in this divine setting. ... more   less 
Number of rooms
945

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