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All 230 Mecca hotels

Raffles Makkah Palace

5.0 of 5 Hotel   |   Ajyad St, Abraj Al Bait | In front of King Abdel Aziz Gate of Masjid Al Haram, Mecca 21955, Saudi Arabia
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Raffles Makkah Palace
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Ranked #1 of 230 Hotels in Mecca
A recent review
5 of 5 stars reviewed 2 weeks ago
Abdulla A Doha
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207 reviews from our community

Traveler rating
    158
    29
    15
    3
    2
See reviews for
128
38
3
6
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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    (68)
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Doha
1 review
5 of 5 stars Reviewed 2 weeks ago

Wonderful experience. Wide rooms. Nice restaurants. Next visit to Makkah for sure I'll stay in Raffles. Beautiful SPA, and helpful staff. Location is just few steps to Haram. Through the shopping mall.

Review collected in partnership with Raffles Hotels & Resorts

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Jeddah
1 review
5 of 5 stars Reviewed 2 weeks ago

Every things was great and enjoyable. Rate and facilities were excellent including room, food and other services Looking for good rates for me and my family in the future. I would recommend this hotel to friends

Review collected in partnership with Raffles Hotels & Resorts

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Jeddah
1 review
5 of 5 stars Reviewed 3 weeks ago

Outstanding services, staff were helfull. You fell proud of staying at Raffels hotel. Also good quality of food at resturent, and quick services respond from staff. Inaddittion, the view of the hotel is perfect. Valit services is excellent

Review collected in partnership with Raffles Hotels & Resorts

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Contributor
14 reviews 14 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Amazing big room ,very good location, clean rooms, good breakfast , have many restaurants near by, worth the money , nice for family or friends, it's my favorite hotel in makkah. They also have coffee shop you can eat and see the kaaba

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Dubai
1 review
3 of 5 stars Reviewed 4 weeks ago

The Decor of the hotel is disastrous. The food not what I expected. Very convenient location. The lobby fails to fit the criteria of a luxury hotel. This hotel should put electricity adapters in every room

Review collected in partnership with Raffles Hotels & Resorts

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Samah Z, Social Media Manager at Raffles Makkah Palace, responded to this review

Dear Saeed, Thank you for letting us know about your experience. We are extremely saddened to see that you did not have a positive stay with us. We are kindly asking you to send us further details and suggestions to socialmediamakkah@raffles.com. We apologize for any laps during your stay and we look forward to hear from you. Best Regards More

Dammam
1 review
5 of 5 stars Reviewed 4 weeks ago

I have spent a very pleasant stay with my parents, wife and baby in August 2014 to perform Omrah. During the two days I spent in the hotel, I feel a warm comfort and pleasure in all services I got in this hotel. Every thing you get their enforce you to repeat this experience with such amazing hotel starting from... More

Review collected in partnership with Raffles Hotels & Resorts

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Samah Z, Social Media Manager at Raffles Makkah Palace, responded to this review

Dear Ahmed, Greeting from Raffles Makkah! Thank you for takin the time to review your stay at our hotel! We are happy to now that you felt warm and comfortable . Ane we glad to know that the showers and Wadu area made such an impression on you. We will defiantly look forward to welcome you again in the holy... More

Dubai
1 review
4 of 5 stars Reviewed August 27, 2014

It was very easy to go to the Haram from this hotel. The location also provided easy access to the mall and the shopping centers nearby. I had most pleasent stay, and definetly recommend it to visitors.

Review collected in partnership with Raffles Hotels & Resorts

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Samah Z, Social Media Manager at Raffles Makkah Palace, responded to this review

Dear Ahmed, Greeting from Raffles Makkah! Thank you for wonderful review and we shall be looking forward to welcome you again in the holy city of Makkah. Best Regards More

Khobar
1 review
1 of 5 stars Reviewed August 23, 2014

The front desk is excellant Ahmed Ba wazer ( smiling ) Also Awad Al Zahrani was excellant Parking is excellant service Also luggage wad in short time delivered to and from my car. Internet wifi was free

Review collected in partnership with Raffles Hotels & Resorts

Was this review helpful? Yes 1
Samah Z, Social Media Manager at Raffles Makkah Palace, responded to this review

Dear Abdullah, Greeting from raffles Makkah! What a catchy headline! We are happy to see that you had such an impression about our hotel and our colleagues . Defiantly we are looking forward to welcome you in the future. Beat Regards More

Kuwait
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 20, 2014

did not like ,no room housekeepinhg. i had to ask for it and called , they reported at 9 pm with unexperienced person missing alot in his duties. hotel is ageing very fast and needs prper attention for its cost. breakfast is fine, can be improved for such hotel it is very much similar to other hotels.

Review collected in partnership with Raffles Hotels & Resorts

Was this review helpful? Yes 1
Samah Z, Social Media Manager at Raffles Makkah Palace, responded to this review

Dear Mahmoud, Greeting from Raffles Makkah! Thank you for choosing to stay with us during your recent visit to the Holy City. We greatly appreciate your taking the time to bringing up your observations to our attention and we apologize for any inconvenience you may have experienced. We take this comment seriously and we'll take them in consideration. Best Regards More

Kuwait
1 review
5 of 5 stars Reviewed August 19, 2014

We love this hotel, we feel like home. I have recommend this hotel to all my family & Friends. This is my 2nd time and sure will not be the last one. This location is so perfect and easy access to go.

Review collected in partnership with Raffles Hotels & Resorts

Was this review helpful? Yes
Samah Z, Social Media Manager at Raffles Makkah Palace, responded to this review

Dear Housam, Greeting From Makkah! Thank you for the wonder and positive review! We love to know that our guests loved our hotel and for sure we'll be looking forward to welcome you again in the holy city of Makkah Al Mukarmah! Best Regards More

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Additional Information about Raffles Makkah Palace

Address: Ajyad St, Abraj Al Bait | In front of King Abdel Aziz Gate of Masjid Al Haram, Mecca 21955, Saudi Arabia
Phone Number:
Location: Saudi Arabia > Makkah Province > Mecca
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Raffles Makkah Palace 5*
Number of rooms: 214
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Also Known As:
Raffles Makkah Palace Hotel Mecca
Raffles Makkah Palace Mecca

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