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Raffles Makkah Palace

5.0 of 5 Ajyad St, Abraj Al Bait | In front of King Abdel Aziz Gate of Masjid Al Haram, Mecca 21955, Saudi Arabia
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Raffles Makkah Palace
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Raffles Makkah Palace
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275 reviews from our community

Traveler rating
    214
    35
    19
    5
    2
See reviews for
170
52
4
6
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Arabic first
  • English first
  • French first
  • Turkish first
  • Any
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  • All months
    (275)
  • Mar-May only
    (70)
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    (77)
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    (82)
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A TripAdvisor Member
5 of 5 stars NEW

This was an excellent experience I will be back This money well spent I will recommend this hotel to all my friends I loved the location I think the hotel is very provisional and the staff Every body where happy to help

Review collected in partnership with Raffles Hotels & Resorts

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Doha, Qatar
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

I stayed with my family one night in suite with Kaaba view. I will strongly recommend this hotel because it is simply perfect: location, service, hospitality, luxury, staff Photos published on the web site reflect exactly the hotel's features

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1 review
5 of 5 stars Reviewed 1 week ago

Really enjoyable excellent stay. Suits are really large. Water bottles fruit and Saudi sweets given everyday. Room cleaning twice a day. Totally different experience from all other 5 star hotels there. Different class all together. The hotel is generally not crowded like all the other five star hotels. It's a very high end hotel. Very quiet and peaceful. The staff... More 

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Real luxury found in this hotel. The quick service the food was so good people were so helpful and the suite was so big with the stunning view to the kaaba. Door was thick that you do not hear anything happening out. Ac was cool and the beds were so comfy

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1 review
3 of 5 stars Reviewed 2 weeks ago

I stayed in this hotel twice. first time was really good second time I came I booked 2 rooms and ESPECIALLY requested they're next to each other but when I came to check in the receptionist told me I cannot have the 2 rooms next to each other because the rooms were under 2 different names! wrong... because I made... More 

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Al Madinah Province, Saudi Arabia
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I have been in Raffles Makkah on 30th July 2014- luxury hotel , well located -directly facing the holly mosque,new furniture,large size rooms w comfy beds,marble walls bath room,tasty foods at the restaurant,it is an ideal hotel to stay in for visiting and praying in the holly mosque-but high price.the hotel is surrounded with many shops and very easy to... More 

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Makkah S, Manager at Raffles Makkah Palace, responded to this review

Dear Guest, Greetings from Raffles Makkah Palace! Thank you for the wonderful review which made the entire Raffles Makkah Palace team happy! We shall be looking forward to welcoming you again at your second home. Best Regards, Ihab K. More 

Doha, Qatar
Contributor
13 reviews 13 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had amazing experience there, the hotel qulaity really high and offer excellent Kaabah view. I stayed in (raffles signature suite) it's amazing, The room furniture was clean and quality, the view was magnificent and we enjoyed our stay really. The food : one of the best food services and qulaity in the region, they offer wide range of selections... More 

Was this review helpful? Yes 1
Makkah S, Manager at Raffles Makkah Palace, responded to this review

Dear Valued Guest, Thank you for the great feedback you have given us! Our Hotel is very delighted to have hosted you and that you have enjoyed a first class stay here at Raffles Makkah Palace. We hope that you keep us in mind next time you visit the Holy City of Makkah! Regards, Ihab K. More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Superb hotel ,excellent location,breakfast is very very good ,staying there we felt it's our home ,from the room we saw KABA ,very clean and quiet ,staf are cooperative ,frond desk service is wonderful,compare the price with other hotel it s number one ,we will must come here again in sha Allah ,I will recommend to my friends to stay here... More 

Review collected in partnership with Raffles Hotels & Resorts

Was this review helpful? Yes
Makkah S, Manager at Raffles Makkah Palace, responded to this review

Dear Mohamed, Greetings from Raffles Makkah Palace! Thank you for the wonderful review which made the entire Raffles Makkah Palace team happy! We shall be looking forward to welcoming you again at your second home in the holy city of Makkah. Best Regards, Ihab K. More 

1 review
5 of 5 stars Reviewed January 26, 2015

I was happy during my stay. I found the hotel location is excellent and the staff were responsive and the room was spacious. The food was delicious. The receptiion was very welcoming. The elevators were conveiniently located.

Review collected in partnership with Raffles Hotels & Resorts

Was this review helpful? Yes
Makkah S, Manager at Raffles Makkah Palace, responded to this review

Dear Mubara, Thank you for the great feedback you have given us! Our Hotel is very delighted to have hosted you and that you have enjoyed a first class stay here at Raffles Makkah Palace. We hope that you keep us in mind and we hope to welcome you soon in the Holy City! Regards, Ihab K. More 

Houston, Texas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 21, 2015

Beautiful hotel - well kept, clean. Part of the towers of the Makkah Mall. Comfortable beds. True 5 Star Hotel. The location couldn't be beat. Can hear the adhan from your room - not too loud, but a friendly distant hum that makes you feel like you're in the holy city! Take elevators down to the mall main entrance, walk... More 

Was this review helpful? Yes
Makkah S, Manager at Raffles Makkah Palace, responded to this review

Dear Miss Farah, Greetings from Makkah! Thank you for taking the time to review us on tripadvisor. We are glad you had a pleasurable stay with us and that you enjoyed the food. On the other hand, we'll make sure your comments regarding housekeeping are sent to concerned department and rest assured your next stay with us will be flawless... More 

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Additional Information about Raffles Makkah Palace

Address: Ajyad St, Abraj Al Bait | In front of King Abdel Aziz Gate of Masjid Al Haram, Mecca 21955, Saudi Arabia
Phone Number:
Location: Saudi Arabia > Makkah Province > Mecca
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Raffles Makkah Palace 5*
Number of rooms: 214
Reservation Options:
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Also Known As:
Raffles Makkah Palace Hotel Mecca
Raffles Makkah Palace Mecca
Hotel Style:
#1 Luxury Hotel in Mecca
#1 Romantic Hotel in Mecca
#1 Family Hotel in Mecca
#17 Best Value Hotel in Mecca

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