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Raffles Makkah Palace

Travelers' Choice award winner
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Ajyad St, Abraj Al Bait | In front of King Abdel Aziz Gate of Masjid Al Haram, Mecca 21955, Saudi Arabia
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1 room 1 adult
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Raffles Makkah Palace
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417 Reviews from our TripAdvisor Community

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Al Muharraq, Bahrain
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

I had the opportunity to go and have dinner in Raffles Makkah, the restaurant is really very nice , the food is amazing and has got a lot of varieties. I was part of a group dinner which we really enjoyed and after we finished we were offered to sit in the terrace which is facing the Kaaba al shareefa... More 

Helpful?
Thank Mohamed F
Dhahran, Saudi Arabia
1 review
5 of 5 stars Reviewed 1 week ago

You will never find a better guest room suite than the one in Makkah Raflles which overlooks the mosque and the Ka'abah. Just amazing. I advise everybody that goes to Makkah to stay at Makkah Raffles.

Review collected in partnership with Raffles Hotels & Resorts

Helpful?
Thank auda_dulaijan
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Great location, excellent food, super facilities, very friendly and helpful personnel. It simply offers everything you need to focus comfortably on your prayers and duties in and around Masjid al Haram and worry about nothing else. If I get the chance to come back to the Holy City once more, I'll defs try to book a room from Raffles once... More 

Helpful?
Thank stikac
Makkah S, General Manager at Raffles Makkah Palace, responded to this review

Dear Guest, Thank you for taking the time to review us on tripadvisor. We are glad you enjoyed our 5* hospitality. Looking forward to welcoming you again at Raffles Makkah Palace. All the best, Khalil Abouzeid,Director of Operations More 

Edinburgh, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

Location is fantastic and have used raffles before in other destinations. I booked a presidential suite with 2 bedrooms but the room didn't even look like a presidential suite and was small and not big enough or well equipped to be classed as a presidential suite. I'm certain the management have either made a mistake or the rooms are not... More 

Helpful?
Thank EPAEDINBURGH
Makkah S, Front Office Manager at Raffles Makkah Palace, responded to this review

Dear Guest, Thank you for reviewing us. We apologize for any inconvenience caused from our side. Please send us your reservation details to socialmediamakkah@raffles.com to investigate this matter. Rest assured your next stay with us will be a more memorable one. Regards, Anas Maimani, Director of Front Office More 

Yanbu Al Sinaiyah
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff is very friendly and helpful. Hotel location is great. Easy to access the hotel from the main door. The Creamery Restaurant served the best coffee and cake. The view is great with the kaaba.

Review collected in partnership with Raffles Hotels & Resorts

Helpful?
Thank hafizi620
Makkah S, Front Office Manager at Raffles Makkah Palace, responded to this review

Dear Guest, Thank you for the lovely review. We will be looking forward to welcoming you again at your second home away from home. Regards, Anas Maimani, Director of Front Office More 

Dammam, Saudi Arabia
2 reviews
5 of 5 stars Reviewed 3 weeks ago

This is the best 5-start Hotel in Makkah, beyond comparison to other hotels. It is in fact the best hotel I have ever stayed in globally and I say this because I stayed inb countless number of hotels globally. Its furniture and bed rooms are top. The decoration is exceptional, the food is top, the hotel's staff are always supportive,... More 

Helpful?
Thank aalrab_298722
Makkah S, General Manager at Raffles Makkah Palace, responded to this review

Dear Guest, Thank you for taking the time to review us. We are glad you experienced luxury at its finest at Raffles Makkah Palace. All the best, Khalil Abouzeid, Director of Operations More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I am back on my second visit to raffles Makkah palace within the year. I came to raffles in February 2015 with my mum, brothers and sisters. Raffles had made my Umrah so enjoyable, that I brought back my husband and two children in there school holidays in December 2015. My family said the hotel is even better than how... More 

Helpful?
Thank Saramariya
Makkah S, General Manager at Raffles Makkah Palace, responded to this review

Dear Saramariya, Greetings from Makkah! Thank you for taking the time to review us on Tripadvisor . We are thrilled to hear that you had a memorable stay and it was a pleasure hosting you at your second home, Raffles Makkah Palace. We do hope you visit us again soon. Looking forward to welcoming you again at the Holy city.... More 

Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Excellent stay would definatly recomend this hotel to any body that can afford to stay in it especially the kabbah view suites.located very close to haram sharif breakfast is a must do to large variety welcoming and well mannered staff alway happy to help.

Helpful?
Thank asiansound
Makkah S, Front Office Manager at Raffles Makkah Palace, responded to this review

Dear Asiansound, Thank you for taking the time to review us on tripadvisor. Looking forward to welcoming you again at Raffles Makkah Palace. All the best, Anas Maimani, Director of Front Office More 

Kuwait City, Kuwait
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 27, 2015

I enjoyed the special care the hotel provides and the luxury of the room. You will notice the great effort the hotel take to make your stay special one from the welcoming smile when you arrive until your departure.

Review collected in partnership with Raffles Hotels & Resorts

Helpful?
1 Thank Hezam12
Makkah S, Front Office Manager at Raffles Makkah Palace, responded to this review

Dear Hezam12, Thank you for taking the time to review us. We are glad you experienced luxury at its finest at Raffles Makkah Palace. All the best, Anas Maimani, Director of Front Office More 

Dhahran, Saudi Arabia
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed December 26, 2015

I booked my Presidential city view suite using corporate agreement w/Raffles. Otherwise, the rate found on several travel websites and the hotel web site is NOT competitive. The stay was excellent and Raffles will probably be a good candidate for consideration when I return to Makkah. Though the hotel seems to be on a larger scale compare to others in... More 

Review collected in partnership with Raffles Hotels & Resorts

Helpful?
Thank Dhahran_12
Makkah S, Front Office Manager at Raffles Makkah Palace, responded to this review

Dear Dhahran, We really appreciate your review. Thank you for your feedback. It was a pleasure hosting you and we hope that Raffles Makkah Palace will be your first choice for your next trip to Makkah. Kind regards Anas Maimani, Director of Front Office More 

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