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Raffles Makkah Palace

Travelers' Choice award winner
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Ajyad St, Abraj Al Bait | In front of King Abdel Aziz Gate of Masjid Al Haram, Mecca 21955, Saudi Arabia
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Raffles Makkah Palace
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Raffles Makkah Palace
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287 reviews from our community

Traveler rating
    224
    37
    19
    5
    2
See reviews for
177
54
5
6
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • Arabic first
  • English first
  • French first
  • Turkish first
  • Any
English first
  • All months
    (287)
  • Mar-May only
    (81)
  • Jun-Aug only
    (77)
  • Sep-Nov only
    (46)
  • Dec-Feb only
    (83)
All months
1 review
5 of 5 stars Reviewed yesterday NEW

Amazing hotel. I can not imagine myself in any other hotel in Makkah but Raffels . Everything there is perfect ,staff,cleanliness breakfast,service decoration, It is not only five stars hotel , it is 100 stars

Review collected in partnership with Raffles Hotels & Resorts

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 3 days ago NEW

Pros: 1) Perfect location. 2) Suites are spacious, clean and comfortable. 3) Excellent service 4) Polite and knowledgeable reception staffs Cons: 1. No parking in hotel 2. Breakfast menu was same during all 3 days of my stay.

Review collected in partnership with Raffles Hotels & Resorts

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Jeddah
1 review
5 of 5 stars Reviewed 4 days ago NEW

Excellent hotel. Warm welcoming and professional check in. With in addition a good surprise for early check in and upgrading room from presidential suite kabba view to the royal suite with Kaaba view. The view of the Haram was excellent and in-forgettable

Review collected in partnership with Raffles Hotels & Resorts

Was this review helpful? Yes
Makkah S, Manager at Raffles Makkah Palace, responded to this review

Dear Moncef, Thank you for the lovely review! We are glad you had a memorable time at Raffles Makkah Palace. Looking forward to welcoming you again at your second home. All the best, Ihab K. More 

Dubai
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

very friendly and helpful stuff. food, location and suite size. i advice to take rooms with the view. As i know they only have king beds. so if you are travelling with your family it is really good. if you are travelling with friends someone will need to sleep in the living room either in the sofa or hotel can... More 

Review collected in partnership with Raffles Hotels & Resorts

Was this review helpful? Yes 2
Makkah S, Manager at Raffles Makkah Palace, responded to this review

Dear Valued Guest, Greetings from Makkah ! Thank you for the wonderful review which made the entire Raffles Makkah Palace team happy! We shall be looking forward to welcoming you again in the holy city of Makkah. Best Regards, Ihab K. More 

Male'
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very thing functioned as expected. Large n beautifully laid out suites. Very helpful n well trained staff. Good buffet breakfast. Perfect location for Umra n Haj travellers. Security was good. Excellent transport service as well.

Review collected in partnership with Raffles Hotels & Resorts

Was this review helpful? Yes 1
Makkah S, Manager at Raffles Makkah Palace, responded to this review

Dear Valued Guest, Thank you for the great feedback you have given us! Our Hotel is very delighted to have hosted you and that you have enjoyed a first class stay here at Raffles Makkah Palace. We hope that you keep us in mind next time you visit the Holy City of Makkah! Regards, Ihab K. More 

A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago

Superb hotel, excellent service. I will definitely use same hotel every trip. Raffles is an excellent chain. I also tried Raffles Dubai and had an excellent and similar experience. I wish they had point reward program like most other chains.

Review collected in partnership with Raffles Hotels & Resorts

Was this review helpful? Yes 1
Makkah S, Manager at Raffles Makkah Palace, responded to this review

Dear Guest, Thank you for taking the time to review us on tripadvisor. We are glad you had a pleasurable stay with us. Looking forward to hosting you again at your second home, Raffles Makkah Palace. All the best, Ihab K. More 

Abuja
1 review
5 of 5 stars Reviewed 2 weeks ago

Can never regret staying at Raffles, quality facility and services/amenities, perfect location, unequalled standard. It's just the best around, good value for money. Excellent, excellent, excellent excellent

Review collected in partnership with Raffles Hotels & Resorts

Was this review helpful? Yes
Makkah S, Manager at Raffles Makkah Palace, responded to this review

Dear Abdulrasheed, Thank you for taking the time to review us on Tripadvisor. Your comments made the entire Raffles Makkah Palace team Happy! We look forward to welcoming you again at Raffles. All the best, Ihab K. More 

A TripAdvisor Member
5 of 5 stars Reviewed 3 weeks ago

This was an excellent experience I will be back This money well spent I will recommend this hotel to all my friends I loved the location I think the hotel is very provisional and the staff Every body where happy to help

Review collected in partnership with Raffles Hotels & Resorts

Was this review helpful? Yes
Makkah S, Manager at Raffles Makkah Palace, responded to this review

Dear Guest, Greetings from Raffles Makkah Palace! Thank you for the wonderful review which made the entire Raffles Makkah Palace team happy! We shall be looking forward to welcoming you again in the Holy City of Makkah. Best Regards, Ihab K. More 

Doha, Qatar
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed with my family one night in suite with Kaaba view. I will strongly recommend this hotel because it is simply perfect: location, service, hospitality, luxury, staff Photos published on the web site reflect exactly the hotel's features

Was this review helpful? Yes 2
Makkah S, Manager at Raffles Makkah Palace, responded to this review

Dear Valued Guest, Thank you for taking the time to review us on tripadvisor. We are glad you had a pleasurable stay with us. Looking forward to hosting you again at your second home, Raffles Makkah Palace. All the best, Ihab K. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Really enjoyable excellent stay. Suits are really large. Water bottles fruit and Saudi sweets given everyday. Room cleaning twice a day. Totally different experience from all other 5 star hotels there. Different class all together. The hotel is generally not crowded like all the other five star hotels. It's a very high end hotel. Very quiet and peaceful. The staff... More 

Was this review helpful? Yes 1
Makkah S, Manager at Raffles Makkah Palace, responded to this review

Dear Guest, Thank you for taking the time to review us on tripadvisor. Your comment made the entire team happy! We only strive to exceed your expectations when it comes to our hotel, Raffles Makkah Palace. Looking forward to welcoming you again in the Holy City. Regards, Ihab K. More 

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