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All 203 Mecca hotels

Raffles Makkah Palace

5.0 of 5 Hotel   |   Ajyad St, Abraj Al Bait | In front of King Abdel Aziz Gate of Masjid Al Haram, Mecca 21955, Saudi Arabia
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Ranked #1 of 203 hotels in Mecca
A recent review
5 of 5 stars reviewed 3 days ago
Abdurhman A Riyadh
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121 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Arabic first
  • English first
  • French first
  • Any
English first
1 review
5 of 5 stars Reviewed 3 days ago NEW

Excellent location and decoration and hotel staff were very helpful and number of elevators were appropriate and for sure I will visit this hotel again as it is one of best hotel I have visit Thanks all

Review collected in partnership with Raffles Hotels & Resorts

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Kuala Lumpur, Malaysia
20 reviews 20 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Everything was convenience , breakfast was excellent , room butler was right on time. Feel secured staying there. Easy excess to Masjidil Haram and rooms provided with Islamic values, excellent service overall

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Beirut, Lebanon
2 reviews
5 of 5 stars Reviewed 1 week ago

i have stayed one night in the hotel and it's excellent super clean deluxe nice big room very close to Haram perfect location staff very friendly and helpful excellent buffet breakfast even lunch in Majlis and dinner buffet in B12 are amazing Kaabah view from the room a personal butler is at your service Simply wonderful and very recommended !!!

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1 review
5 of 5 stars Reviewed 1 week ago

Raffles Makkah is luxury personified just a few feet away from the Abdul-Azeez Gate (#1) of Masjid-Haram in Makkah. Hotel staffs are very professional, courteous and quite warm. Guest rooms are very clean and very comfortable.

Review collected in partnership with Raffles Hotels & Resorts

Was this review helpful? Yes 1
Al Khubar
1 review
4 of 5 stars Reviewed 1 week ago

clean and convenient walking distance to Haram................. Down fall on meeting my request for anti-allergy pillows before check in, but they did eventually. Overall, I would recommend this hotel

Review collected in partnership with Raffles Hotels & Resorts

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Abu Dhabi, United Arab Emirates
2 reviews
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Raffles Makkah Palace hotel recently for our first ever Umrah trip and Alhamdulilah the experience was wonderful. The hotel staff are excellent and very kind starting from the front desk to the security to the Manager and the bellboys especially Mr. Ahmed who helped with our bags. The buffet breakfast is fantastic and the ease of... More

Review collected in partnership with Raffles Hotels & Resorts

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Abu Dhabi
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

excellent location, very friendly staff, food is amazing, and the rooms are wonderful. access to the Haram was easy compared to other hotels in the same area. i have been to many hotels around the world and this was the best.

Review collected in partnership with Raffles Hotels & Resorts

Was this review helpful? Yes 2
London, United Kingdom
12 reviews 12 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 13, 2014

This was our 2nd stay here and it was a perfect stay. It really is deserving of its 5 star rating. The rooms and bathroom are spacious and the butler service truly distinguishes this hotel from others. The breakfast comprised of very good quality fresh ingredients, fruits and honeycomb. The staff are very friendly and Mr chakiri even remembered my... More

Was this review helpful? Yes 3
Jeddah, Saudi Arabia
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 26, 2014

The staffs are very helpful and speak English fluently. Breakfast is excellent, even you can see Kabah from the restaurant. This hotel is very well located, clean and stylish! even in its bathrooms:) The bed is just perfect. will surely recommend this hotel to our friends.

Was this review helpful? Yes 1
Samah Z, Social Media Manager at Raffles Makkah Palace, responded to this review

Dear RiniRini , Greeting from Makkah! Thank you for your wonderful feedback! We love to hear such positive comments about our staff. We are also glad to know that you found our hotel clean and stylish. We shall be looking forward to be your host during your next visit to the holy city. Best Regards More

Dubai, United Arab Emirates
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 23, 2014

I am a member of Fairmont group and spent two nights in Makkah Raffles 11th&12th Feb was a nice hotel but was disappointed in that the front desk staff didn't acknowledge the privileges of being a member upon requesting an upgrade to Kaaba view ( although we were booked in a suite room ) they refused, also they initially wanted... More

Was this review helpful? Yes 2

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Additional Information about Raffles Makkah Palace

Also Known As:
Raffles Makkah Palace Hotel
Raffles Makkah Palace Hotel Mecca
Raffles Makkah Palace Mecca
Address: Ajyad St, Abraj Al Bait | In front of King Abdel Aziz Gate of Masjid Al Haram, Mecca 21955, Saudi Arabia
Location: Saudi Arabia > Makkah Province > Mecca
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Luxury Hotel in Mecca
#1 Family Hotel in Mecca
#14 Best Value Hotel in Mecca
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Raffles Makkah Palace 5*
Official Description (provided by the hotel):
Raffles Makkah Palace Saudi Arabia enjoys an outstanding location within the iconic Abraj Al Bait complex, directly adjacent to Al Masjid Al Haram – or Grand Mosque – and the Kaaba, offering easy access to King Abdulaziz Gate, the main entrance to the Grand Mosque. Raffles Makkah Palace also offers a superbly equipped business centre with secretarial services and state-of-the-art private meeting rooms fitted video conferencing facilities, ideal for board meetings and management retreats. Revered as the holiest city on earth for approximately 1.6 billion Muslims, Makkah is the birthplace of the holy Prophet Mohammad (PBUH) and home to sacred sites such as the Kaaba, Al Masjid Al Haram, the Zamzam Well, Jabal Al-Nour, Al-Jamarat and Jabal Thawr. Just steps away from the Grand Mosque, Raffles Makkah Palace is a refined and elegant residential sanctuary featuring 214 suites with breathtaking views of the Grand Mosque and Kaaba, making a stay in the Islamic holy land of Makkah one of spiritual serenity. Spacious suites occupy a minimum of 80 square meters in this exceptional hotel in Makkah and offer separate living and dining spaces while bathrooms are thoughtfully designed with designated areas for ablutions. Personal butlers deliver Raffles’ signature style of anticipatory and thoughtful service, complementing the residential experience at this Makkah hotel. ... more   less 
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