We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Raffles Makkah Palace

Travelers' Choice award winner
Hotel website
Hotel packages
Ajyad St, Abraj Al Bait | In front of King Abdel Aziz Gate of Masjid Al Haram, Mecca 21955, Saudi Arabia
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Raffles Makkah Palace
Professional photos View all
Browse nearby
Raffles Makkah Palace
Write a Review

331 reviews from our community

Traveler rating
    264
    40
    19
    6
    2
See reviews for
211
57
9
6
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • Arabic first
  • English first
  • French first
  • Turkish first
  • Any
English first
  • All months
    (331)
  • Mar-May only
    (125)
  • Jun-Aug only
    (77)
  • Sep-Nov only
    (46)
  • Dec-Feb only
    (83)
All months
Qatif
1 review
5 of 5 stars Reviewed 2 days ago NEW

very impressive premises and staff excellent location excellent food clean rooms great internet connection in guestrooms very secured hotel shops and malls are near-by excellent and prompt butler services

Review collected in partnership with Raffles Hotels & Resorts

Was this review helpful? Yes
Kuwait
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 6 days ago NEW

This hotel was a good choice when I visit Mecca. I gave it these stars for the: * Interior Design. * Location near to alharam. * View from the suite. * restaurants & cafe. (Especially the cafe that have outside setting area looking over alharam). * stuff was welcoming and very helpful. Definitely I will love to stay there again.

Was this review helpful? Yes
A
Senior Contributor
35 reviews 35 reviews
25 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 1 week ago

after performing my Hajj I went to the Hotel for a breakfast. I can say that the breakfast of hotel is too expensive, but you can't imagine anything which is not in the buffet. it is really perfect breakfast. the view is also excellent just above Masjid Al Haram

Was this review helpful? Yes
Dubai, United Arab Emirates
Contributor
20 reviews 20 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Superb location, i stayed there in April during my Umrah just few steps away from the Haram.servicd is amazing, food is excellent. And staff are very accommodating and friendly. Rooms are just amazing full view of the Haram and the disgne and the services in the room is very good . highly recommended

Was this review helpful? Yes
Doha
1 review
5 of 5 stars Reviewed 1 week ago

While am doing my umrah this year . I found the raffles is like me home is Wonderful location .Services. foods. Welcome hospitality. Very friendly staff Very clean. Very quiet . I enjoy all the services there .

Review collected in partnership with Raffles Hotels & Resorts

Was this review helpful? Yes
Dubai, United Arab Emirates
Senior Contributor
41 reviews 41 reviews
39 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I really enjoyed staying at this property for two nights. The room was clean,comfortable and spacious. The staffs are helpful and service is excellent. With only 249 suites, you really enjoy the peaceful environment and quietness. You don't need to wait more than a minute for a lift to open. However, the breakfast needs more improvement with variety of foods.

Was this review helpful? Yes 2
Makkah S, Manager at Raffles Makkah Palace, responded to this review

Dear Guest, Thank you for the great feedback you have given us! Our Hotel is very delighted to have hosted you for this year and that you have enjoyed a first class stay here at Raffles Makkah Palace. We hope that you keep us in mind the next time you're in the Holy City! Regards, Ihab K. More 

Cairo
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Breath taking view the best ever. Friendly staff, excellent facilities, and good food quality, maintenance require improving especially to furniture, In shaa ALLAH will be back again, highly recommended.

Review collected in partnership with Raffles Hotels & Resorts

Was this review helpful? Yes
Makkah S, Manager at Raffles Makkah Palace, responded to this review

Dear Valued Guest, Greetings from Makkah! Thank you for the wonderful review which made the entire Raffles Makkah Palace team happy! We shall be looking forward to welcoming you again at your second home. Best Regards, Ihab K. More 

Dubai
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Excellent service, rooms, food and location. I've stayed in many hotels in Maccah this is definitely the best. The butler was quick and sufficient. The breakfast buffet was amazing. I strongly recommend this hotel.

Review collected in partnership with Raffles Hotels & Resorts

Was this review helpful? Yes 1
Makkah S, Manager at Raffles Makkah Palace, responded to this review

Dear Valued Guest, Greetings from Makkah ! Thank you for the wonderful review which made the entire Raffles Makkah Palace team happy! We shall be looking forward to welcoming you again in the holy city of Makkah. Best Regards, Ihab K. More 

Greater London, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

It is one of the best hotels I have stayed in, the staff is excellent specially the breakfast and dinner serving staff and manger. The location,food and servis was amazing. We travelled with small kids, everything needed was provided even without asking. I will go and only stay in this hotel.. 5 star experince and luxury in a Holy city!

Was this review helpful? Yes
Makkah S, Manager at Raffles Makkah Palace, responded to this review

Dear Guest, Thank you for the great feedback you have given us! Our Hotel is very delighted to have hosted you and that you have enjoyed a first class stay here at Raffles Makkah Palace. We hope that you keep us in mind and we hope to welcome you soon in the Holy City! Regards, Ihab K. More 

Swaziland
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at Raffles Makkah Palace with my family including small children. This was my 3rd visit in 4 years and I am pleased to say that the level of service has improved significantly since my last stay two years ago. From the first contact with the front desk I was greeted my Mr. Ahmed Bawajeeh who offered a friendly... More 

Was this review helpful? Yes
Makkah S, Manager at Raffles Makkah Palace, responded to this review

Dear Valued Guest, Greetings from Makkah! Thank you for the wonderful review which made the entire Raffles Makkah Palace team happy! We shall be looking forward to welcoming you again at your second home. Best Regards, Ihab K. More 

Questions? Get answers from hotel staff and past guests. Ask a question

284 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (216)
Viewed
Room/suite (101)
Viewed
View from room (10)
Viewed
Hotel & grounds (29)
Viewed
Bathroom (43)
Viewed
Dining (12)
Viewed
Other (21)

Management photos: Courtesy of the property manager

Viewed
All management photos (68)
Viewed
Room/suite (18)
Viewed
Hotel & grounds (15)
Viewed
Business center/function rooms (7)
Viewed
Dining (20)
Viewed
View from room (1)
Viewed
Other (7)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay