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Al Marwa Rayhaan by Rotana-Makkah

King Abdul Aziz Gate, Abraj Al Bait | PO Box 9601, Mecca 21955, Saudi Arabia
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Al Marwa Rayhaan by Rotana-Makkah
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Al Marwa Rayhaan by Rotana-Makkah
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241 Reviews from our TripAdvisor Community

Traveler rating
    102
    70
    29
    18
    22
See reviews for
147
28
16
7
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • Arabic first
  • English first
  • French first
  • Indonesian first
  • Russian first
  • Turkish first
  • Any
English first
  • All months
    (241)
  • Mar-May only
    (95)
  • Jun-Aug only
    (43)
  • Sep-Nov only
    (43)
  • Dec-Feb only
    (60)
All months
1 review
4 of 5 stars Reviewed 4 days ago NEW

We stayed for 10 days bet 16 may to 26 may. Check in was fast done by one lady receptionist. Room was upgraded to haram view. Good breakfast. Room Cleaners at level 7 was good. And we used rent a car service to jeddah who was very professional and helpful.

Was this review helpful? Yes
Nidal A, Director Of Rooms at Al Marwa Rayhaan by Rotana-Makkah, responded to this review

Dear Mr. Abbas I greatly appreciate you taking the time to share with us your experience during your recent stay and the feedback highlighted from your side. It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target... More 

Alexandria, Egypt
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Excellent location directly infront of Haram , best view from window , very big room, huge bed with the best mattress ever, great hospitality and very good breakfast boufee for all nationalities. Below is huge mall with food court and floor just for pray.

Was this review helpful? Yes
Nidal A, Director Of Rooms at Al Marwa Rayhaan by Rotana-Makkah, responded to this review

Dear Mr. Ahmed, Thank you for choosing to stay at Al Marwa AlRayhann Makkah by Rotana. I very much appreciate that you took the time for sharing your delightful experience during your stay at our Hotel. . We hope to have the opportunity to welcome you back at our Hotel on your next visit and thank you for your comments.... More 

Rawalpindi, Pakistan
1 review
5 of 5 stars Reviewed 5 days ago NEW

My wife and I stayed in this hotel in September 2014 to perform Umrah, prior to performing Haj the same year. Our stay was very comfortable. The rooms were clean and the staff was friendly & helpful, while breakfast and dinner were excellent. We will definitely stay there again whenever we visit for Umrah next. Recommended!

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Nidal A, Director Of Rooms at Al Marwa Rayhaan by Rotana-Makkah, responded to this review

Dear Mr. Azhar-Sahibzada Thank you for choosing to stay at Al Marwa AlRayhann Makkah by Rotana. I very much appreciate that you took the time for sharing your delightful experience during your stay at our Hotel. . We hope to have the opportunity to welcome you back at our Hotel on your next visit and thank you for your comments.... More 

Top Contributor
71 reviews 71 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Almost all come there for Umrah or Hajj the chief purpose being to pray,perform and visit Masjid Al Haram.If one gets a view of the Kaaba then one is very lucky.The service is okay compared to the kind of innumerable pilgrims who visit that place as there is always rush at any time of the year all year around and... More 

Was this review helpful? Yes
Nidal A, Director Of Rooms at Al Marwa Rayhaan by Rotana-Makkah, responded to this review

Dear Dr. Javed Rasheed. Thank you for choosing to stay at Al Marwa AlRayhann Makkah by Rotana. I very much appreciate that you took the time for sharing your experience during your stay at our Hotel. . We hope to have the opportunity to welcome you back at our Hotel on your next visit and thank you for your comments.... More 

Makkah
1 review
3 of 5 stars Reviewed 1 week ago

Average quality compared to price, at AlHaram directly makes it very easy, and inside AlBait Towers makes shopping easier. Breakfast quality and diversity is excellent, timing for breakfast (6:00-10:00) is extremely enough.

Review collected in partnership with this hotel

Was this review helpful? Yes
Nidal A, Director Of Rooms at Al Marwa Rayhaan by Rotana-Makkah, responded to this review

Dear Mr. Monther Thank you for choosing to stay at Al Marwa AlRayhann Makkah by Rotana. I very much appreciate that you took the time for sharing your experience during your stay at our Hotel. . We hope to have the opportunity to welcome you back at our Hotel on your next visit and thank you for your comments. Sincerely,... More 

Muscat, Oman
Top Contributor
71 reviews 71 reviews
13 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel has an excellent location. Right in front of the Alharam. In 10 Minutes you can reach the masjid. The rooms are a good size but the bathrooms are really small and badly designed. The shower room door opens towards the toilet seat. Also water leaks out of the shower area and quite irritating to have the bathroom floor... More 

Was this review helpful? Yes 1
Nidal A, Director Of Rooms at Al Marwa Rayhaan by Rotana-Makkah, responded to this review

Dear Mr. Nishamr I greatly appreciate you taking the time to share with us your experience during your recent stay and the constructive feedback highlighted from your side. It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to... More 

A TripAdvisor Member
3 of 5 stars Reviewed 4 weeks ago

The hotel website pride itself by saying it is 5 star hotel. But compared to other 5 star hotel it is not . I would say it is 3 star plus maybe on the borderline of 4 star. The hotel needs to improve in order to give guests the comfort and service that they pay for a 5 star hotel.... More 

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Nidal A, Director Of Rooms at Al Marwa Rayhaan by Rotana-Makkah, responded to this review

Dear Mr. Valued Guest First of all, I would like to thank you for choosing Al Marwa Al Rayhann as your residence while you are visiting Makkah, it’s our pleasure being your host. It is our goal to consistently provide finer service and your comments are very important to us. The feedback we receive from our valued guests like you... More 

Cairo, Egypt
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 28, 2015

Location is perfect just in front of Alharam, I am certainly recommending it for anybody visiting Makkah. The architecture consists of 7 towers, in the middle there is the biggest one "the Clock tower", and there are 3 towers right to it and other 3 on left, all towers have different hotels and Almarwa is 1 of the right hand... More 

Was this review helpful? Yes
Nidal A, Director Of Rooms at Al Marwa Rayhaan by Rotana-Makkah, responded to this review

Dear Mr. Yamen Thank you for your recent correspondence regarding Al Marwa Al Rayhann Makkah by Rotana, We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts... More 

Dhaka City, Bangladesh
Senior Contributor
41 reviews 41 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 25, 2015

Was Blown away by the cleanliness and service, even though had to wait till 4pm to get the room, that was a bummer after a 6 hour drive from Medina. Cant beat the Location, I think there are 5/6 Hotels in Zamzam tower, however this hotel was in the more quieter side of the tower less rush. The rooms are... More 

Was this review helpful? Yes
Nidal A, Director Of Rooms at Al Marwa Rayhaan by Rotana-Makkah, responded to this review

Dear Mr. Jammer0000 Thank you for having taken the time and effort to write us your feedback, I was delighted to learn that overall you enjoyed your stay with us at the Al Marwa Al Rayhann Makkah. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our... More 

1 review
4 of 5 stars Reviewed April 18, 2015 via mobile

We stayed at here for 5 nights, with my elderly mum, two children and husband. From the start our experience was nothing but FANTASTIC, Alhamdulillah the room, the service and most of all the breakfast. Staff were friendly and helpful. We called for assistance on many occasions and the hotel were prompt and efficient at dealing with our requests. I... More 

Was this review helpful? Yes
Nidal A, Director Of Rooms at Al Marwa Rayhaan by Rotana-Makkah, responded to this review

Dear Mrs. Zubedakhan Thank you for sharing your experience with us, we appreciate you taking the time to make us aware of your delightful experience during your recent stay. Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Sincerely, Nidal Alayan Director of Rooms More 

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