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All 227 Mecca hotels

Al Marwa Rayhaan by Rotana-Makkah

5.0 of 5 Hotel   |   King Abdul Aziz Gate, Abraj Al Bait | PO Box 9601, Mecca 21955, Saudi Arabia
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Al Marwa Rayhaan by Rotana-Makkah
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75%
Ranked #8 of 227 hotels in Mecca
A recent review
3 of 5 stars reviewed 5 days ago
shadaaaab Dammam, Saudi Arabia
  • Overview
  • Reviews (185)
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185 people have reviewed this hotel

Traveler rating
    90
    49
    21
    12
    13
See reviews for
113
24
13
7
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • Arabic first
  • English first
  • French first
  • Indonesian first
  • Any
English first
Dammam, Saudi Arabia
Contributor
15 reviews 15 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

You look at the property and the haram vicinity; just one word awesome. This is one of the best properties close to haram at good price for star facilities. Rooms re good with serene and blissful views of haram.Could have been a lot better. Just that the attitude at the desk and services all around needs a complete overhaul. Loads... More

Was this review helpful? Yes 1
Philadelphia, Pennsylvania
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had the pleasure of staying at this hotel during Haaj. Overall this is a fantastic hotel and the property is part of the Haram, and right outside from the lobby you are at the Kaaba. The hotel is fairly new and nicely appointed. We had a high floor room and to my surprise upon opening the door I had... More

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almarwarayhaan50, Resident Manager at Al Marwa Rayhaan by Rotana-Makkah, responded to this review

Dear Mr. MJBaig Thank you very much for posting this review and sharing your feedback regarding your recent experience at Al Marwa Rayhaan by Rotana - Makkah. I am very glad to know that the level of our services and facilities exceeded your expectations, giving you an enjoyable stay all throughout. Your compliments will definitely be shared with our team;... More

Khobar, Ash Sharqiyah, Saudi Arabia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I think the hotel as a physical property is great. It is within very close proximity to the Haram, with relatively easy access to and from the Haram. But as an experience, this is definitely the worst hotel I've been ever to. I think the hotel problem is its management philosophy. There is this apparent thought everywhere in the hotel... More

Was this review helpful? Yes 1
almarwarayhaan50, Resident Manager at Al Marwa Rayhaan by Rotana-Makkah, responded to this review

Dear Mr. Nasser, Thank you very much for taking the time to share your comments. It is only through candid, constructive feedback that we can strive to better our products and refine our services. With much regret, we have noted your dissatisfaction with regards to Room service and Internet connection. Please be assured that this valuable feedback has been shared... More

india
Senior Contributor
33 reviews 33 reviews
25 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel was inside the Al Abrait Complex which is a commercial centre . And which also has 5 more hotels within. Rotana is closest to the entrance on the left side. We had to take a lift to first reach the hotel reception / P11 floor from there a different lift would take us to the haram. From the lift... More

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almarwarayhaan50, Resident Manager at Al Marwa Rayhaan by Rotana-Makkah, responded to this review

Dear Mr. Asif Thank you very much for posting this review and sharing your feedback regarding your recent experience at Al Marwa Rayhaan by Rotana - Makkah. I am very glad to know that the level of our services and facilities exceeded your expectations, giving you an enjoyable stay all throughout. Your compliments will definitely be shared with our team;... More

Doha, Qatar
Senior Contributor
42 reviews 42 reviews
34 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Being in Holly Makkah is the utmost desire, you need nothing but a comfortable , nearby , clean hotel to rest in as most of the time you will be enjoying praying at the Haram. This hotel is not that good, it is noisy, you can hear your next door neighbor chatting through the connecting doors, you have to whisper... More

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almarwarayhaan50, Resident Manager at Al Marwa Rayhaan by Rotana-Makkah, responded to this review

Dare Valued Guest, Thank you very much for posting this review and sharing your feedback regarding your recent experience at Al Marwa Rayhaan by Rotana, Makkah. I have noted your constructive feedback and it is addressed with the concerned Department Head for immediate action Your compliments will definitely be shared with our team; as such flattering remarks continuously inspire us... More

London, United Kingdom
2 reviews
5 of 5 stars Reviewed May 20, 2014

One of the finest hotels I've stayed at... exceptional service provided by the friendly staff especially Mr Nadal (manager) and Farhad at reception. They all seemed to really care about our experience and provided us with a unforgettable week stay within their 5* facility. The hotel is at the front of the complex, making it a very short walk to... More

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almarwarayhaan50, Resident Manager at Al Marwa Rayhaan by Rotana-Makkah, responded to this review

Dear Mr. Hussain Thank you for sharing your experience with us, we appreciate you taking the time to make us aware of your delightful experience during your recent stay. It is truly rewarding when a guest recognizes our staff’s efforts and takes the time to say thank you. Your comments will be shared with our entire staff, as reinforcement to... More

London, United Kingdom
Senior Contributor
38 reviews 38 reviews
29 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed May 16, 2014

This is one of the higher end hotels within the Abraj Al Bait complex on the 11th floor and although he it had some good points, I was left disappointed overall as you pay a premium for staying in this location. The positives: Without doubt, the hotel staff provide an exceptional service. The breakfast was really good The room was... More

Was this review helpful? Yes 1
almarwarayhaan50, Resident Manager at Al Marwa Rayhaan by Rotana-Makkah, responded to this review

Dare Valued Guest, Thank you very much for posting this review and sharing your feedback regarding your recent experience at Al MArwa Rayhaan by Rotana, Makkah. I have noted your constructive feedback and it is addressed with the concerned Department Head for immediate action Your compliments will definitely be shared with our team; as such flattering remarks continuously inspire us... More

Chittagong City, Bangladesh
Top Contributor
50 reviews 50 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 14, 2014

The hotel location is excellent.The room size is good and have enough space to walk around. The room furniture is a bit out dated. Also bathroom is not clean with alot of black spots. Breakfast service is average and not to standard of 5 stars (max 3 stars) . But overall for value of money and for location its good... More

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almarwarayhaan50, Resident Manager at Al Marwa Rayhaan by Rotana-Makkah, responded to this review

Dear Iqchy Thank you for choosing to stay at Al Marwa Rayhaan by Rotana, Makkah. I very much appreciate that you took the time for sharing your delightful experience during your stay at our Hotel. . We hope to have the opportunity to welcome you back at our Hotel on your next visit and thank you for your comments. Regards... More

London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 7, 2014

Having just returned I thought I would try and help others. I'll keep it brief and precise so InshaAllah 1) Location - yes, fab location, but so are the other hotels in this complex, apart from the Fairmount which has a convoluted process of getting there. Just go for the cheapest '5 star' hotel in the Al Abraj complex you... More

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almarwarayhaan50, Resident Manager at Al Marwa Rayhaan by Rotana-Makkah, responded to this review

Dear Valued Guest, Thank you for choosing to stay at Al Marwa Rayhaan by Rotana, Makkah. I very much appreciate that you took the time for sharing your experience during your stay at our Hotel. We hope to have the opportunity to welcome you back at our Hotel on your next visit and thank you for your comments. Regards, Bassam... More

Riyadh, Saudi Arabia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 6, 2014

Excellent Hotel, the only thing faced; We arrived @11:00 and they refused to accept us until 16:00. also the breakfast was in a different area. In general: Yes I recommend this hotel to any visitors. the tower is full of all you may need.

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 1
almarwarayhaan50, Resident Manager at Al Marwa Rayhaan by Rotana-Makkah, responded to this review

Dear Besmilah, Thank you for highly recommending Al Marwa Rayhaan by Rotana. I very much appreciate that you took the time for sharing your delightful experience during your stay at our Hotel. . We hope to have the opportunity to welcome you back at our Hotel on your next visit to Makkah. Regards Bassam Khanfar Resident Manager More

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Additional Information about Al Marwa Rayhaan by Rotana-Makkah

Address: King Abdul Aziz Gate, Abraj Al Bait | PO Box 9601, Mecca 21955, Saudi Arabia
Location: Saudi Arabia > Makkah Province > Mecca
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Al Marwa Rayhaan by Rotana-Makkah 5*
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Also Known As:
Al Marwa Rayhaan By Rotana-Makkah Hotel Mecca
Al Marwa Rayhaan By Rotana-Makkah Mecca

133 photos of this hotel

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Amenities

Business Center with Internet Access Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style
#8 Luxury Hotel in Mecca #11 Best Value Hotel in Mecca
Hotel Class
Official Description (provided by the hotel)
Located in Makkah's new Abraj Al Bait development, Al Marwa Rayhaan by Rotana - Makkah is Rotana's first hotel to open in Saudi Arabia under the new brand Rayhaan Hotels & Resorts by Rotana, offering 481 well appointed rooms and suites with luxurious bathrooms and modern design complementing the values of the contemporary Arabian culture. With 415 rooms and suites newly renovated and refurbished with view of Masjid Al Haram and the Kaaba, you can make your stay even more relaxed and comfortable. This 5 star hotel is offering an uncompromising alternative that upholds the world-class standards synonymous with the Rotana name. ... more   less 
Number of rooms
481

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