nice and calm, food was ok , but need more care about fly , and the location isnt so much near to haram , rom was comfortable , with good lightning , , i wished i was not annoyed while i was sleeping , food was tasty , but sweet need more variation , fly was near food ,

stayed for 4 nights in the hotel (not in the apartments), Well-positioned in Mecca City, around 10 minutes walk to Al-Masjed Al- Haram. shuttle buses around the clock. Reception did not bother to assist, just gave us the key. not ready to give any information even the room number of other friends staying in the hotel. AC in the restaurant... More

Everything about this hotel is average. It is that type of things that you are not impressed and you are not dissatisfied. Travel agents advertise it as a 5 star hotel, but I think it is a 3 star hotel. Reception is very fast, elevators are always available, sheets and towels are clean and day to day cleanliness is very... More

Hotel should be 2-star, while their apartments don't even earn 1-star. Staff have to be pushed to help and some are rood. Corridors are smelly and elevators are dirty. Food was ok. Very overpriced. Buses to The Haram are dirty, and run crowded and late at busy times.

salam alykum the hotel is devided into 3 building, one of them is the hotel, the other 2 are the apartments, the hotel it self is ok, but my experiance with the aprtment was bad, the travel agent didn't explain to us that the aprtment are 1-2 star rating, they were far inside the building away from the main door.... More