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Moevenpick Hotel & Residence Hajar Tower Makkah

5.0 of 5 Abraj Al Bait | P.O.Box 17700, Mecca 21955, Saudi Arabia
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Certificate of Excellence 2014
Moevenpick Hotel & Residence Hajar Tower Makkah
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Moevenpick Hotel & Residence Hajar Tower Makkah
Moevenpick Hotel & Residence Hajar Tower Makkah
Moevenpick Hotel & Residence Hajar Tower Makkah
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277 reviews from our community

Traveler rating
    129
    95
    29
    14
    10
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162
38
11
3
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • Arabic first
  • English first
  • French first
  • Indonesian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (277)
  • Mar-May only
    (72)
  • Jun-Aug only
    (80)
  • Sep-Nov only
    (53)
  • Dec-Feb only
    (72)
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Yanbu
Contributor
14 reviews 14 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The front desk staff were so helpful and very accommodating. The early check in process was quick. We were given 2 connecting rooms. The location is excellent. It is part of the Abraj Tower with lots of shops and large food court. The breakfast has many variety and options. All the staff were friendly and helpful. The check out process... More 

Was this review helpful? Yes
Johannesburg, South Africa
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel during December 2014. This hotel is conveniently located opposite the Haram and close to the food court within the mall. Despite its size, the elevators were not a problem at all. Breakfast was very good, served at three different restaurants and much calmer than our Movenpick Medinah experience.

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Movenpick Hajer M, The Management at Moevenpick Hotel & Residence Hajar Tower Makkah, responded to this review

Dear Valued Guest, Warm greetings from Mövenpick Hotel & Residences Hajar Tower Makkah.. We would like to take this opportunity to thank you for your stay at Movenpick Hotel & Residence, Hajar Tower Makkah and appreciate your time for the valuable comments. Your feedback is highly valued and appreciated an in addition, we are extremely happy to hear that you... More 

Raleigh, North Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel is right opposite Haram; it was a very easy walk through a short section of the mall. The food court of the mall is also conveniently close to the hotel. Awesome breakfast selections & very helpful staff.

Was this review helpful? Yes 1
Movenpick Hajer M, The Management at Moevenpick Hotel & Residence Hajar Tower Makkah, responded to this review

Dear Valued Guest, Warm greetings from Mövenpick Hotel & Residences Hajar Tower Makkah.. Thank you for your stay at Movenpick Hotel & Residence, Hajar Tower Makkah and appreciate your time for the valuable comments. Your feedback is highly valued and appreciated and in addition, we are glad to know that you had an enjoyable stay with us. We shall be... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Actullay it was a nice staying in movenpick, the receptionists were helpful.. and about the food in Hajar rest. was tastey. i'll recommending your hotel to every one,just I want talk about the wifi its free but was slow sometimes.generally thanks a lot.

Was this review helpful? Yes 2
Movenpick Hajer M, The Management at Moevenpick Hotel & Residence Hajar Tower Makkah, responded to this review

Dear Mr. Mansour, Thank you for your stay at Mövenpick Hotel & Residence, Hajar Tower Makkah and for taking your time to provide us your valuable comments. We are glad to note that you had an enjoyable stay with us and your feedback is much appreciated and valued as it really gives us an opportunity to improve our service. Please... More 

england
1 review
4 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel along with my extended family of 7 end of Dec 2014.When we arrived at the hotel after an exhausting journey,we were checked in by the duty manager Mr Abel Hakam who was extremely helpful and promptly assisted me in finding two adjacent rooms to accommodate our whole party.The hotel facilities are good with five different... More 

Was this review helpful? Yes 1
Movenpick Hajer M, The Management at Moevenpick Hotel & Residence Hajar Tower Makkah, responded to this review

Dear Valued Guest, We would like to thank you for taking your valuable time to provide us about your experience at our Hotel. Your feedback is highly valued and appreciated. We are extremely happy to hear that you had an enjoyable stay with us and were satisfied with our staff, food and service. We will look forward to our next... More 

Cairo, Egypt
Contributor
13 reviews 13 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The location is excellent. The food is not as expected. Too many elevators to reach your room, which is confusing. They have a panorama room that you can see the ka3ba while praying. There is a room for ladies and another for men. The call for prayers are heard through speakers in each room.

Was this review helpful? Yes 1
Movenpick Hajer M, The Management at Moevenpick Hotel & Residence Hajar Tower Makkah, responded to this review

Dear Valued Guest, Warm greetings from Mövenpick Hotel & Residences Hajar Tower Makkah.. We would like to take this opportunity to thank you for your stay at Movenpick Hotel & Residence, Hajar Tower Makkah and appreciate your time for the valuable comments. With reference to your comments, we are pleased to note that you have enjoyed our product and service.... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

Nice hotel,friendly & helpful staff,good food.Clean rooms. Easy acces & safe hotel specially when visiting with elders & children. Only negative point :bathroom is a bit small. Will come again InshaAllah. Yacoob & family (Mauritius)

Was this review helpful? Yes 1
Movenpick Hajer M, The Management at Moevenpick Hotel & Residence Hajar Tower Makkah, responded to this review

Dear Mr. Yacoub, Warm greetings from Mövenpick Hotel & Residences Hajar Tower Makkah.. Thank you for your stay at Movenpick Hotel & Residence, Hajar Tower Makkah and appreciate your time for the valuable comments. Your feedback is highly valued and appreciated an in addition, we are extremely happy to hear that you had an enjoyable stay with us and were... More 

Abu Dhabi
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Arriving at Moevenpick hotel reception, the receptionist instantly upgraded my room from a partial Haram view to a partial Kaaba view with no extra charge. I stayed 3 nights at this hotel (from 29th December 2014 to 1st January 2015), checking in was smooth and quick. The staffs were very friendly and helpful at the reception as well as the... More 

Was this review helpful? Yes 1
Movenpick Hajer M, The Management at Moevenpick Hotel & Residence Hajar Tower Makkah, responded to this review

Dear Valued Guest, Thank you for your stay at Mövenpick Hotel & Residence, Hajar Tower Makkah and for taking your time to provide us your valuable comments. We are glad to note that you have enjoyed your stay with us and your comment is much valued and appreciated which really gives us an opportunity to improve our service. Moreover, it... More 

Riyadh, Saudi Arabia
Top Contributor
303 reviews 303 reviews
53 hotel reviews
112 helpful votes 112 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Nice staff at check-in, specially M. Bajubran who offered me an upgrade to a Kaaba side view after not be able to give me the room I bookwd. The Location is great. There was a bad semells appears in the room & smoking smell in different areas. Also the WiFi is very slow.

Was this review helpful? Yes
Movenpick Hajer M, The Management at Moevenpick Hotel & Residence Hajar Tower Makkah, responded to this review

Dear Valued Guest, Warm greetings from Mövenpick Hotel & Residences Hajar Tower Makkah.. We would like to take this opportunity to thank you for your stay at Movenpick Hotel & Residence, Hajar Tower Makkah and appreciate your time for the valuable comments. With reference to your comments, we are pleased to note that you have enjoyed our product and service.... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The hotel is so convenience for one to focus on their ibadahs. It is just a footstep away from the haram. You can also pray at the ground floor if u running late to the masjid. The hotel is located inside a mall which make it convenience for pilgrims to get their daily needs. A huge Foodcourt is located on... More 

Was this review helpful? Yes
Movenpick Hajer M, The Management at Moevenpick Hotel & Residence Hajar Tower Makkah, responded to this review

Dear Valued Guest, Thank you for your stay at Mövenpick Hotel & Residence, Hajar Tower Makkah and for taking out time and providing us with your valuable comments. We are glad to note that you have enjoyed your stay with us. Please don’t hesitate to contact us if you have any other comments or suggestions to make your future stays... More 

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Additional Information about Moevenpick Hotel & Residence Hajar Tower Makkah

Address: Abraj Al Bait | P.O.Box 17700, Mecca 21955, Saudi Arabia
Location: Saudi Arabia > Makkah Province > Mecca
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Moevenpick Hotel & Residence Hajar Tower Makkah 5*
Number of rooms: 403
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Also Known As:
Moevenpick Hotel And Residence Hajar Tower Makkah
Moevenpick Hotel & Residence Hajar Tower Makkah Mecca
Hotel Style:
#5 Family Hotel in Mecca
#6 Luxury Hotel in Mecca
#11 Best Value Hotel in Mecca

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