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Moevenpick Hotel & Residence Hajar Tower Makkah

#6 of 257 Hotels in Mecca
Certificate of Excellence
Abraj Al Bait | P.O.Box 17700, Mecca 21955, Saudi Arabia
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Moevenpick Hotel & Residence Hajar Tower Makkah
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Moevenpick Hotel & Residence Hajar Tower Makkah
Moevenpick Hotel & Residence Hajar Tower Makkah
Moevenpick Hotel & Residence Hajar Tower Makkah
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293 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Karachi, Pakistan
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

stayed there for 6 days.Leaving the hotel you land immediately in the Haram. Good rooms with excellent furniture. The gentleman at the check at the check in counter was very polite humble and cooperative although was booked for a room not facing the Haram yet on request gave us the room we asked for. Hospitable staff. Breakfast was par excellence... More 

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Mecca, Saudi Arabia
1 review
5 of 5 stars Reviewed 1 week ago

Good Afternoon Great & Many thanks for Moevenpick Hajar Hotel services.Great reception staff,perfect service staff, wide & clean rooms. we would like to thank Mr Hamada Abd L Hakam for his good performance towards any problem,good style hospitality & his fast responce.We look forward to visit your hotel again in the nearest future in sh2 allah . Many Thanks.

Was this review helpful? Yes
Al Khobar, Saudi Arabia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very good location. very good service in spite of huge number of guests. Very clean. good restaurant. Breakfast at 8:00 AM to avoid the rush after Shorook. Friendly staff. and always they are checking are you satisfied or not.

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Overall the hotel was very good ,especially m.Rizwan ,concierge, he was very helpful, very polite ,and he represents a very good image for the hotel. The housekeeping staff was extremely efficient and pleasant.

Was this review helpful? Yes 3
Suez, Egypt
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

nice hotel with great reception stuff wide rooms but no complete haram view only small partial view resturants are clean with good breakfast food all employees are welcoming. Only no direct elevators ro rooms.

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Movenpick Hajer M, The Management at Moevenpick Hotel & Residence Hajar Tower Makkah, responded to this review

Dear Valued Guest, We would like to take this opportunity to thank you for your stay at Mövenpick Hotel & Residence, Hajar Tower Makkah and appreciate your time for the valuable comments. With reference to your comments, we are pleased to note that you have enjoyed our product and service. We always take the guest feedback very seriously and act... More 

UAE
Senior Contributor
36 reviews 36 reviews
22 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Everything was very good. Very helpful staff at the reception. We arrived early the room was not available they upgraded us to a suit that saved time for us to do the Omra. Big space and comfortable beds. Breakfast was fine but not excellent.

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Movenpick Hajer M, The Management at Moevenpick Hotel & Residence Hajar Tower Makkah, responded to this review

Dear Valued Guest, Thank you very much for your stay at Movenpick Hotel & Residence, Hajar Tower Makkah and appreciate your time for the valuable comments. We are happy to hear that you had an enjoyable stay with us and were satisfied with our staff, food and service. Looking forward to welcome you and your family in near future Sincerely... More 

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I stayed in this hotel for 5 nights. I had big problems on the first day, and then Mr Saud and Mr Ahmad al Hassawi has solved everything perfectly and professionally. Eventually my trip was super excellent. I travelled all over the world but this trip was outstanding. If you want to be satisfied like me, See Ahmad Hassawi and... More 

Was this review helpful? Yes 1
Movenpick Hajer M, The Management at Moevenpick Hotel & Residence Hajar Tower Makkah, responded to this review

Dear Valued Guest, We would like to take this opportunity to thank you for taking your valuable time to inform us about your experience at our Hotel. Your feedback is highly valued and appreciated. In addition, we are extremely happy to hear that you had an enjoyable stay with us and were satisfied with our staff, food and service. Also... More 

London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed in this hotel last week. excellent location, food and staffs especially Hareth, A Malik and Jamshed. One ( egyptian eccent- can not remeber his name) staff at the recetion was very unhelpful ( if not rude). No wifi signals in room -management should look into this matter.

Was this review helpful? Yes 1
Movenpick Hajer M, The Management at Moevenpick Hotel & Residence Hajar Tower Makkah, responded to this review

Dear A.Rahim, Greetings from Mövenpick Hotel & Residences Hajar Tower Makkah.. We would like to take this opportunity to thank you for your stay and highly appreciate your time for the valuable comments. We are pleased to note that you have enjoyed our product and service. At the same time we are sorry for some inconvenience with reception who were... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 19, 2015

Dear all, I'm Diplomat and frequently coming to Makkah.perfect place to stay best staff in Makkah.perfect specialy Faris obtaibi from front disk and Ahmad Alhasawi guest relation manager. Very clean best food. Dr.Mohammad Asha

Was this review helpful? Yes 1
Movenpick Hajer M, The Management at Moevenpick Hotel & Residence Hajar Tower Makkah, responded to this review

Dear Dr. Mohammad Asha, Dear Valued Guest, Warm greetings from Mövenpick Hotel & Residences Hajar Tower Makkah.. Thank you very much for your valuable comments. Your feedback is highly valued and appreciated. In addition, we are extremely happy to hear that you had an enjoyable stay with us and were satisfied with our staff, food and service. Please don’t hesitate... More 

Denver, Colorado
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 14, 2015

I was in Mekkah for first time to do Umra, and we stayed at Moevenpick hotel for 7 nights. The hotel was nice, clean, and well maintenaned. We had breakfast included with our reservation, we tried three different restaurants and their breakfast was okay, not what you can expect at a nice hotel like this one, but it was acceptable.... More 

Was this review helpful? Yes 3
Movenpick Hajer M, The Management at Moevenpick Hotel & Residence Hajar Tower Makkah, responded to this review

Dear Mr. Youcef, Thank you for your time to provide us your valuable comments. We are happy to note that you had an enjoyable stay with us . Also pleased to note the performance of our staff who were proactive to meet and exceed your expectations to make your stay memorable. Thank you once again for your kind support and... More 

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