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All 227 Mecca hotels

Moevenpick Hotel & Residence Hajar Tower Makkah

5.0 of 5 Hotel   |   Abraj Al Bait | P.O.Box 17700, Mecca 21955, Saudi Arabia
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Moevenpick Hotel & Residence Hajar Tower Makkah
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79%
Ranked #6 of 227 hotels in Mecca
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
NabeelElJabal Mombasa, Kenya
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231 people have reviewed this hotel

Traveler rating
    109
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    10
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142
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • Arabic first
  • English first
  • French first
  • Indonesian first
  • Spanish first
  • Turkish first
  • Any
English first
Mombasa, Kenya
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The annoying thing is the amount of elevator you have to go through to get to your hotel. The hotel is pretty good but I don't think they can handle too many people at Ramadhan time. If you don't set camp at the tables for dining you will not have a meal, because of capacity. But the food is really... More

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West Midlands, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very close to haram sharif, literally will take you 5-10 minutes. You do have to catch two separate lifts but that's not a major negative point. The stay itself was very good, clean bathrooms, room was cleaned daily, we required warm milk for the baby which room service was happy to do for us, through the speakers you could hear... More

Was this review helpful? Yes 3
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel was OK but not value for money. The main advantages are the lifts, which come very quickly, and the proximity to the Haram and also Bin Dawood for shopping. The main negatives are lack of capacity in restaurants at busy periods (I had to eat sitting on the floor which I don't mind if it's clean and organised... More

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Mahy M, Public Relations Manager at Moevenpick Hotel & Residence Hajar Tower Makkah, responded to this review

Dear Guest, Greetings from Makkah. We would like to thank your for the time you spent on providing us with your feedback. We apologize for any inconvenience you have experienced during your stay with us. We will make sure to address these problems to the concerned departments. Looking forward to serve you again in the near future. Sincerely, The Management More

Mumbai (Bombay), India
Contributor
20 reviews 20 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Moevenpick Hotel Hajar Tower Makkah ,one of the best hotel We have stayed,the quality of service,food,room service ,reception, concierge is excellent and wonderful It made our stay in Makkah during Umrah pilgrimage most memorable, we strongly recommend this hotel to enjoy your trip

Was this review helpful? Yes 2
Mahy M, Public Relations Manager at Moevenpick Hotel & Residence Hajar Tower Makkah, responded to this review

Dear Guest, Ramadan Kareem. We are delighted to hear that you have enjoyed your stay with us. We wish to serve you again in the near future for another memorable experience. Sincerely, The Management More

Kuala Lumpur, Malaysia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 5 weeks ago

This is my first visit to Movenpick Mecca and based on previous review, we booked this hotel for 7 nights. I have been travelling and provided my honest review based on experience at each place. Overall the hotel facility and rooms are comfortable. Cleaniness is acceptable but still can improve. Our horrible experience started when we loosing our money which... More

Was this review helpful? Yes 2
Egypt
Top Contributor
61 reviews 61 reviews
24 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed June 26, 2014

I stayed at the Moevenpick twice before. One of the best hotels in Makka and Al-Braj. Location is great, staff and very cooperative and friendly specially at the front desk. Now they have wifi at the room. Breakfast is very good. Lunch and dinner buffet are excellent. Yet, the maintenance is not keeping the hotel standard. The A/C is too... More

Was this review helpful? Yes
Mahy M, Public Relations Manager at Moevenpick Hotel & Residence Hajar Tower Makkah, responded to this review

Dear Guest, Ramadan Kareem. Thank you for your kind review, we will take into consideration all the comments you have mentioned to improve the our service and quality. We wish to serve you again in the near future. Sincerely, The Management More

kuching
Contributor
12 reviews 12 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 17, 2014

My wife and I stayed in this hotel until 7th of June 2014 (with Tabung Haji Malaysia) during 11 days program of umrah and I can delightfully say that this hotel is awesome. It is very near to the Masjidil Haram within 4-5 minute walk. The food in restaurant is of great choices as it the menu (main dishes) will... More

Was this review helpful? Yes 1
Mahy M, Public Relations Manager at Moevenpick Hotel & Residence Hajar Tower Makkah, responded to this review

Dear Guest, Greetings from the Holy Capital. We are really delighted to read your great detailed message. We are glad to know that you have enjoyed staying at our hotel. We will share this message with the rest of the team to work as a motive for us to keep maintaining our standard service. We hope to see you soon... More

London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 3, 2014

Just wanted to thank staff and all, Good hotel, nice views, Very convenient for Haram, 5-minute walk and you are in for each NAMAZ. Breakfast was fantastic. Did not used any restaurant, because you have a lot of choice near by in ZAM ZAM tower, Will stay here again......

Was this review helpful? Yes
Mahy M, Public Relations Manager at Moevenpick Hotel & Residence Hajar Tower Makkah, responded to this review

Dear Guest, Greetings from Makkah Many thanks for your kind review, we are happy you have enjoyed your stay with us. Looking forward to serve you again in the near future. Sincerely, The Management More

Alexanderia
1 review
5 of 5 stars Reviewed May 28, 2014 via mobile

I stayed with a group and all staff was a friendly and kind . Greeting at reception and food and quietness in the hotel was fantastic . The location is very good and we come every year to Hajar hotel because we feel happy and special thanks to Mr abdel hakam reception manager for his kind behavior and help .... More

Was this review helpful? Yes
Mahy M, Public Relations Manager at Moevenpick Hotel & Residence Hajar Tower Makkah, responded to this review

Dear Guest, Greetings from Makkah. We would like to thank you for sharing your positive experience with other guests We wish to welcome you again at Movenpick Hotel Makkah for another positive experience in the near future. Sincerely, The Management More

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Additional Information about Moevenpick Hotel & Residence Hajar Tower Makkah

Address: Abraj Al Bait | P.O.Box 17700, Mecca 21955, Saudi Arabia
Location: Saudi Arabia > Makkah Province > Mecca
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Moevenpick Hotel & Residence Hajar Tower Makkah 5*
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Also Known As:
Moevenpick Hotel And Residence Hajar Tower Makkah
Moevenpick Hotel & Residence Hajar Tower Makkah Mecca

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#6 Family Hotel in Mecca #6 Luxury Hotel in Mecca #18 Best Value Hotel in Mecca
Hotel Class
Official Description (provided by the hotel)
A part of the prestigious Abraj Al Bait complex, the Moevenpick Hotel & Residence Hajar Tower Makkah is superbly located directly on the Haram Court facing the King Abdul Aziz Gate. ... more   less 
Number of rooms
403

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