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Moevenpick Hotel & Residence Hajar Tower Makkah

#4 of 268 Hotels in Mecca
Certificate of Excellence
Abraj Al Bait | P.O.Box 17700, Mecca 21955, Saudi Arabia
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Moevenpick Hotel & Residence Hajar Tower Makkah
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378 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Riyadh, Saudi Arabia
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

nice hotel . lovely staff and fraindly . nice food . clean . modern . amazing bed matres. very easy cheak in and cheak out . near to the haram . kids land and nursary it is very good to leave the kids in very safe erea

Review collected in partnership with Mövenpick Hotels & Resorts

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Top Contributor
81 reviews 81 reviews
54 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

A good hotel within 300 meters from Haram. The location is prime and very appealing. The hotel is well furnished so as rooms but require some rennovation work in bathrooms especially the sewerage system. The carpets of looby also need replacement. The house keeping is lethargic. But rest all including food, accommodation and services is good. The management is bit... More 

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RIYADH
1 review
5 of 5 stars Reviewed 3 days ago NEW

IT WAS A NICE EXPERIENCE. I enjoyed being there. I found all staff to be caring people and enjoying doing their work. I really felt like a real guest. the place as well is ideal for performing OMRA. I felt relax and I wished I could stay more days over there.

Review collected in partnership with Mövenpick Hotels & Resorts

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Lahore, Pakistan
1 review
4 of 5 stars Reviewed 4 days ago NEW

High class facilities with very cooperative and helpful staff. Approach to haram is easy but not quite simple due to need of using two lifts. So the distance from haram is about 300 meters but comfort level is so good that you are rested and ready to go back to haram in no time.

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Morgantown, West Virginia
1 review
4 of 5 stars Reviewed 1 week ago

Although I have booked two Kabaa-view king bedrooms, I surprised that they gave me one of them dual-twin beds! I contacted the receptionist and he wasn't professional in his suggestion as he told me this is what available. I asked to talk to higher authority, after which he transferred me to duty manager which upgraded me to suite at haram-view!!

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riyadh
1 review
4 of 5 stars Reviewed 1 week ago

Internet connectivity and speen need to be improved. Also, the Curtains need to be enhanced to fully prevent sun from entering the room. I've suffered from the sun while sleeping. Internet connectivity and speen need to be improved. Also, the Curtains need to be enhanced to fully prevent sun from entering the room. I've suffered from the sun while sleeping.... More 

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Emirate of Dubai, United Arab Emirates
2 reviews
5 of 5 stars Reviewed 1 week ago

Very friendly and well trained staff. Ideal location and very close to Haram.clean and big rooms with modern amenities. Sumptuous breakfast with variety of food selection. Thanks to Duty Manager for my late check out to enable me offer prayers before leaving Makkah. Great job team Movenpick inspite of huge challenge faced by high turn out of guests.

Review collected in partnership with Mövenpick Hotels & Resorts

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hofuf
1 review
5 of 5 stars Reviewed 1 week ago

The hotel and its location are awesome. The breakfast is very good. The hotel and its location are awesome. The breakfast is very good. The hotel and its location are awesome. The breakfast is very good.

Review collected in partnership with Mövenpick Hotels & Resorts

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Riyadh, Saudi Arabia
Top Contributor
523 reviews 523 reviews
68 hotel reviews
222 helpful votes 222 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This hotel has only luxury name which is Movenpick and rather than that everything bad about it. The room was with very bad smell so i requested to change it. The other room was not clean at all and furniture was too old. The only good thing about it that it is few steps from Holy Mosque

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Temple, Texas, United States
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Love the location best customer service special thanks to the great guys at the front desk specialty JAWAD made my mom stay more pleasant very knowledgable of his work And thanks to Walid kassim and Abdelah and Fariss super nice friendly smiling faces at the front but the buffet and the housekeeping is not up to the standard of 5stars... More 

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Movenpick Hajer M, The Management at Moevenpick Hotel & Residence Hajar Tower Makkah, responded to this review

Dear Mr. Youssef, Thank you for your stay at Mövenpick Hotel & Residence, Hajar Tower Makkah and for taking your time to provide us your valuable comments. We are pleased to note that you have enjoyed your stay and also pleased with our product and service. At the same time we are sorry to note that you have experienced some... More 

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