Went for Haj 2013. Nice walkdistance to Haram. Staff friendly and helpfull. Breakfast was well presented. Facilities in room was okay. i have nothing to complain about as this was more than i expected as I went for haj and not a holiday. We are forgetting the purpose of this trip and the n just want to complain. We are... More

Assalamuallaykum wa'rahmatullahi wa'barakatu, I visited this hotel for hajj 2012/1433, the hotel is huge and accommodates over 2,000 guests for Hajj. It is located around 10-15 mins walk away from the haram. It has wifi which you can never ever connect to, doesn't matter what time of the night or day you try, in the week I stayed I could... More

Just a walking distance to one of greatest locations on earth about 500m (suitable for those who have no issue in mobility) Staff are attentive and helpful. Meals are within expectations. Overall experience is good.

Location not ideal. 10-15 min walk to the harrem. Especially if you have mobility issues. Staff smart dress speak English well. However can be very rude unhelpful. Rooms average, cleanliness lets them down. Buffet good veriety always topped up. Be prepared to wait. WiFi available but very temperamental. Did not work during most of our stay Expect long ques at... More

we really had high expectations for this hotel and I must say the RAMADA MAKKAH really did exceed our expectations. We stayed in this hotel for 3 nights for Ummrah and we really enjoyed our stay. Checking in and checking out was quick and easy, staff were polite and helpful, rooms were clean and spacious, house keeping was efficient and... More

One of the worst Ramada. No customer service attitude at all. Staff seems not happy. Very expensive compare to the room and services you got. Dont stay at this hotel if you can.

Would not recommend. Very bad service, rude receptionists...only speak english when it suits them when faced with a slight problem the first response "sorry me no english". Throughout our week stay we had no wi fi connection, each day we were told it would be sorted tommorrow... Never was... Had to ring house keeping several times a day before someone... More

I stayed only one day in the hotel to perform Ummrah. The hotel is about 2 km away from Haram and the best offer made by the hotel is the shuttle bus which you can use it time. I paid for one night including breakfast but they did not offer the latter as my plane was in the early morning... More

I stayed at Ramada Makkah for two nights with my family in April 2012. As such, we didn't have any problems at this hotel. We had two rooms, and I paid SR 550 per room per night. Which I think is a bit steep, as I have stayed at the Meridien for as low as SR 300 per room, which... More