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All 227 Mecca hotels

Le Meridien Towers Makkah

4.5 of 5 Hotel   |   Kudai Road | P.O Box 9991, Mecca 21955, Saudi Arabia
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Le Meridien Towers Makkah
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73%
Ranked #68 of 227 hotels in Mecca
A recent review
4 of 5 stars Reviewed March 13, 2014
hafsa s Leicester, United Kingdom
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  • Reviews (60)
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60 people have reviewed this hotel

Traveler rating
    20
    22
    10
    4
    4
See reviews for
29
8
4
4
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Arabic first
  • English first
  • French first
  • Turkish first
  • Any
English first
Al Khobar, Saudi Arabia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 19, 2014

the nightmare started at reception, when the front desk tried to mislead us by ignoring the content of the voucher. then, the smell of the room was so disgusting that we preferred staying in the reception better than in the room. here started the nightmare. The first receptionist saying the hotel is full, we will try to see what can... More

Was this review helpful? Yes 2
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 18, 2014

Very very very dirty, no services at all. Tried to complain got promises from duty manager and nothing happened. Tried to see the manager but pretended he is not available All aspectd below minimum expectations.

Was this review helpful? Yes 3
Leicester, United Kingdom
Contributor
20 reviews 20 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 13, 2014

A good hotel at a good location in Makkah. The shuttle service is excellent and very prompt. Rooms are well sized and whenever I have booked a room I have always been given a suite. Furnishings are good and clean. Breakfast is abit hit and miss though.

Was this review helpful? Yes 5
Windsor, Canada
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 13, 2014

We enjoyed our stay at this hotel. It was very reasonably priced with excellent service. Check-in and Check-out process was fast. The reception communicated well in English. The rooms were spacious. We had originally booked the hotel for 5 nights, but due to some reason we weren't able to check-in the hotel on the day we booked for. We called... More

Was this review helpful? Yes 3
Amman, Jordan
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 20, 2014 via mobile

Overall was very good, rooms were just as we expected from a five stars hotel, lobby area was good & I liked the shuttle service which was going to the Haram every 15 minutes. The only problem that I had was the service center, it was very hard to communicate with them. For example it took me 15 minutes to... More

Was this review helpful? Yes 1
hhhhhhhh
Contributor
20 reviews 20 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 11, 2014

Good hotel for reasonable price The room was so convenient and well clean Hotel has shuttle to almisaged alharaam every 30 mins Hotel has Good services good staff helpfully so busy during omra season avoid being there that time

Was this review helpful? Yes 2
Top Contributor
54 reviews 54 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed December 29, 2013

From where should I start?? 1- Check in experience was awful! took us more than 20 minutes to take our rooms. We reserved through a third party website. Although our booking was showing on the system, the agent could not locate it until he called the reservations who showed him how to find it! No explanation of whatsoever upon check... More

Was this review helpful? Yes 3
London, United Kingdom
Top Contributor
67 reviews 67 reviews
38 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed September 13, 2013

The Meridien Towers is difficult to find the first time you go there. And if you call and ask for directions, the staff are not much help as most don't speak Arabic or know the city that well. That's the only mildly critical thing I can say about the place. It is well located, a five minute drive away from... More

Was this review helpful? Yes 2
Hassan A, Manager at Le Meridien Towers Makkah, responded to this review

Dear Guest, We are very pleased to receive your positive comments about our quality services and service culture at our property. We always strive hard to deliver the best of class service experience to all our valuable guests at all times. We will ensure that we will be looking forward to deliver an even better experience for you the next... More

Lahore, Pakistan
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 5, 2013

I stayed there from 8th June 2013 to 17th June 2013 with my family. The stay was wonderful and made even better by the staff. Very helpful and friendly. Food was delicious. Not to forget Mr DILBAR who was brilliant in making Cheese Omelets.

Was this review helpful? Yes 2
Hassan A, Manager at Le Meridien Towers Makkah, responded to this review

Dear Mr. Aziz, We are very glad to understand that your stay and experience with us was very memorable and pleasurable. Thank you for all your positive comments with regards to our services and thanks for enabling us to provide you with a high quality service. We are constantly enhancing our services and service culture and hope to provide you... More

Kbobar
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 4, 2013

The hotel facilities are excellent and being a good location, it staffs are also very supportive, adjacent to the holy mosque and friendly. I have been travelling all around Gulf countries on business, however I find the Meridien Hotel one of the best in Makkah.

Was this review helpful? Yes 2
Hassan A, Manager at Le Meridien Towers Makkah, responded to this review

Dear Guest, Thank you for taking the time to write a review of our hotel. We are delighted to hear that you enjoyed your stay with us and the services matched up to your expectations. Thank you once again for appreciating the standard of services in the hotel and for posting your review. We look forward to welcoming you back.... More

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Additional Information about Le Meridien Towers Makkah

Address: Kudai Road | P.O Box 9991, Mecca 21955, Saudi Arabia
Location: Saudi Arabia > Makkah Province > Mecca
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Le Meridien Towers Makkah 4.5*
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Also Known As:
Le Meridien Towers Makkah Hotel Mecca
Le Meridien Towers Makkah Mecca

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Amenities

Business Center with Internet Access Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#27 Luxury Hotel in Mecca
Hotel Class
Number of rooms
645

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