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Amman West Hotel

Mahmoud Abidi Str. 24 | 4th Circle Area, Amman 11191, Jordan
Hotel amenities
Amman West Hotel
Best prices for: 1 room 1 guest
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Ranked #34 of 117 Hotels in Amman
A recent review
4 of 5 stars reviewed 4 weeks ago
35Caroline35 Southampton, United Kingdom
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41 reviews from our community

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    5
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Southampton, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

My husband and I came to visit Jordan on a five day excursion. This was the first of two hotels we stayed at. Very clean and well presented hotel. Plenty of facilities and breakfast was very good and had and great selection of food. Down side was we requested a double bed and got two singles.

Was this review helpful? Yes 2
Amman_West_Hotel, General Manager at Amman West Hotel, responded to this review

Dear valued customer, Thank you for your review, I am very glad that you had a good time at our hotel and you enjoyed our newly renovated breakfast buffet. We hope that you had a good time at the other hotels you stayed at in your visit to Jordan. We are very sorry that you did not get a double... More 

Udaipur, India
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 16, 2015

Second time I stayed in this hotel. Hotel having nice location from hotel you can move around the Amman city without any hassle. In my both stay staff shown friendly environment, it means they are really friendly. Room booking, check in & check out is very smooth. Room service response was very fast. Sleeping bed softness given me very sweet... More 

Was this review helpful? Yes 1
Amman_West_Hotel, Guest Relations Manager at Amman West Hotel, responded to this review

Thank you for your review! We are indeed the best located hotel. We happen to be in the middle of the city but in a quite area were you can enjoy a peaceful sleep. I already told the maintenance about the water issue in room 309, next time please inform the reception about any issue and our staff would be... More 

Bandar Seri Begawan, Brunei Darussalam
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 13, 2015

This hotel is abt 10mins away from city centre. We stayed here from tour arrangement. It's a 4* but unfortunately its a bit run down. 1st night we were given a bigger room with King size bed n nice duvet. But 2nd night, just a double bed. Free internet access in room n lobby. (Quite fast speed👍) shower cubicle is... More 

Was this review helpful? Yes 1
Amman_West_Hotel, Guest Relations Manager at Amman West Hotel, responded to this review

Dear Valued Guest, Thank you for your review. I am glad that you enjoyed our new duvets, breakfast and Wifi. We are renovating the hotel step by step and I am glad that you felt our recent renovations. The new breakfast buffet has been operational for one month only, the duvets are brand new and a new internet system and... More 

Melbourne, Australia
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed January 26, 2015 via mobile

Super friendly staff that made me feel comfortable (as a single female), nice clean rooms with good aircon and a fabulous breakfast buffet with a mix of Middle Eastern and continental food served up by some very solicitous staff. Location is in newish Amman but only a 4 JD cab ride to the Citadel and downtown. Recommend!

Was this review helpful? Yes 1
Amman_West_Hotel, Public Relations Manager at Amman West Hotel, responded to this review

Dear Valued Customer, Thank you for your review and it brings me pleasure to know that you enjoyed your stay at Amman West Hotel. We have changed our breakfast presentation and items recently as part of the new management's policy and I am glad that you enjoyed you. We hope that you had a good time in Amman in general... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 6, 2015

Nice rooms, clean beds, good location, good wifi and nice breakfast. Lovely employees. Price was really good for what I got. The location is in a diplomatic area which means it is in a very safe area.

Was this review helpful? Yes 1
Amman_West_Hotel, Guest Relations Manager at Amman West Hotel, responded to this review

Dear valued guest, Thank you for your review, there is nothing more satisfying than a satisfied customer. We hope to serve you again. Have a nice day! More 

Dubai
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 6, 2015

I travelled to Amman lately and I stayed at Amman West Hotel. I had a wonderful stay. I highly recommend it because price vs quality is the best in Amman. Having travelled to Amman and stayed to different others before coming back this time, I can say that this is the best hotel and service I have ever had in... More 

Was this review helpful? Yes 2
Amman_West_Hotel, Public Relations Manager at Amman West Hotel, responded to this review

Dear valued guest, Thank you for your review, there is nothing more satisfying than a satisfied customer. We hope to serve you again. Have a nice day! More 

Abu Dhabi, United Arab Emirates
Top Contributor
56 reviews 56 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed January 5, 2015

We were placed here by our tour company. Friendy helpful staff . The rooms are average, Wifi is hit or miss, Meals were included and also average. I am glad the we upgraded our tour package because I would not have wanted to stay in a lower class hotel.

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Amman_West_Hotel, Guest Relations Manager at Amman West Hotel, responded to this review

Dear valued guest, Thank you for your review, sorry that we did not meet your expectations, maybe your tour company gave you false information. I am confident that your next stay will be better because we are getting better everyday at Amman West Hotel. Have a nice day More 

Glasgow, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 1, 2015

Staff were professional and helpful, that is the strongest asset in this friendly hotel . They were keen to make our stay pleasant and comfortable . Simple, nice hotel , beds clean and comfortable, basic bathroom . Breakfast not bad , excellent coffee. The hotel is in residential area , no near by shops or attraction . Suitable and recommended... More 

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Amman_West_Hotel, Guest Relations Manager at Amman West Hotel, responded to this review

Dear Valued guest, Thank you for your review! I am glad to hear about your pleasant experience. Our hotel is located in the 4th circle which is in the middle of Amman, it is a good spot to be at, but as you said there is no major attractions around it, most attraction are just a 10 min drive away.... More 

Kaiserslautern, Germany
Top Contributor
190 reviews 190 reviews
32 hotel reviews
124 helpful votes 124 helpful votes
5 of 5 stars Reviewed December 2, 2014

I stayed at this hotel the last week of November 2014 for three days. It was absolutely top notch. The hotel is located in a secure area of Amman, in the vicinity of the Prime Minister's residence. It is modern and it is incredibly clean. The staff is some of the best that I have encountered in my travels. Very... More 

Was this review helpful? Yes 2
Alaa188095, Owner at Amman West Hotel, responded to this review

Thank your for the wonderful review! It brings us great pleasure to see satisfied guests and we always strive to be better! Hope to see you again soon. More 

Melbourne, Australia
Top Contributor
72 reviews 72 reviews
28 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed August 17, 2014

very basic rooms that are fairly outdated but comfortable and clean, did the job for the reasonable pricing. the staff were very friendly and accommodating, we arrived when the hotel was quiet and so the buffet dinner wasn't available but they cooked up an entire feast just for us two. there was free wifi and breakfast in the room. room... More 

Was this review helpful? Yes
Amman_West_Hotel, Owner at Amman West Hotel, responded to this review

Dear Sarah, I am glad that you had everything you needed at the hotel. I would like to apologize for the towels and I am glad to inform you that the towels and bed sheets/cover have been replaced this week. Hope to host you at our hotel again. More 

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