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Toledo Amman Hotel

37 Al Razi Street | Jabal Al Hussein / Abdali area, Amman 11190, Jordan
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Toledo Amman Hotel
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Ranked #27 of 122 Hotels in Amman
A recent review
4 of 5 stars reviewed 4 weeks ago
Prashant0308 Mumbai (Bombay), India
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed yesterday NEW via mobile

I booked this hotel for a few days because I was in Amman jordan for a wedding it is a very basic hotel which I don't mind but the rudeness of the reception people the manager made it a very bad place and on all of this they never cleaned the room bugs in the room and they just drove... More 

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Mumbai (Bombay), India
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Toledo Hotel is a nice place to stay. I stayed at this place a number of times during my business trips to Amman. They have nice cosy rooms with a good team to support. Right from Reception to Housekeeping, they have some very good people to serve you. In-house restaurant is a let down due to very limited variety on... More 

Was this review helpful? Yes 1
ToledoHotel, Guest Relations Manager at Toledo Amman Hotel, responded to this review

Dear guest, Thank you for choosing to stay with us and thank you for your feedback which I will gladly share with my colleagues. We are thrilled that your overall experience was positive. Your comments regarding the menu selection will be forwarded to the F&B department for review and see if there is room for improvement. We sincerely hope to... More 

Copenhagen
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed June 16, 2015

I stayed at Toledo hotel in Amman last summer (2014) and it was beyond our expectations!. First of all the location is amazing! Its located close to downtown as well as the famous Rainbow st. Not to mention all the famous friday market and well-known mosques - not to forget Jebel Hussein!. Its a really quiet and nice area! I... More 

Was this review helpful? Yes 1
ToledoHotel, Guest Relations Manager at Toledo Amman Hotel, responded to this review

Dear friend, Thank you for your kind comments and feedback. We have also enjoyed being of service. I will gladly share your comments with all my colleagues. We look forward to rolling the red carpet for you soon :) More 

Portland, Oregon
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 16, 2015

Toledo is a lovely property with a nice restaurant and lounge. The breakfast was very good. The location is central. The only drawback is that they charge for wi-fi in rooms, though not in the common areas downstairs.

Was this review helpful? Yes 1
ToledoHotel, Guest Relations Manager at Toledo Amman Hotel, responded to this review

Thank you for your kind comments and feedback. We are very glad your overall experience was positive and hope you returned to your home with fond memories of both Toledo Hotel and Jordan. We are working diligently to improve our WiFi capabilities and provide this access free of charge throughout the property without having to pass on the cost to... More 

Leeds, United Kingdom
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 15, 2015

Stayed here with a group of 40 people travelling from uk to Saudi Arabia via Jordan Stayed here for 2 nights in a clean room with twin beds sharing with my mother. Was slightly on small side and we struggled to do our daily prayers in the small space. Bathroom was clean Our room rate included breakfast and evening meal.... More 

Was this review helpful? Yes 1
ToledoHotel, Guest Relations Manager at Toledo Amman Hotel, responded to this review

You are most welcome in your second home in Amman and look forward to being of service again. Thank you for the positive review. Please feel free to request a large room next time you stay with us :) More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 12, 2015

Me and my wife have stayed in this hotel in one of the renovated rooms, it was perfect.. the location is near to everything.. staff are very nice and helpful.. i recommend to stay at this hotel while staying in amman..

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ToledoHotel, Guest Relations Manager at Toledo Amman Hotel, responded to this review

Dear Super Guest, Thank you for writing back to us. Your comments are greatly appreciated. We also enjoyed being of service and hope to roll out the red carpet once again for you. More 

Gloucestershire, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 26, 2015

I have stayed this hotel on two occasions - the first in 2012 before the hotel was renovated. At that time the accommodation was very poor as was the service. My last vist was in early May of this year and the hotel has been transformed. Light airy rooms very very clean and excellent restaurant - breakfast was superb. Free... More 

Was this review helpful? Yes 2
ToledoHotel, Guest Relations Manager at Toledo Amman Hotel, responded to this review

Dear friend, Thank you for giving us the chance to be of service again and tahnk you for your feedback. We are so glad you enjoyed your stay and found the rooms up to your expectations. We are not done yet :). There is still some work to be done to the entire hotel and will surprise you the next... More 

Bangalore
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed May 26, 2015

On our final leg of our Jordan journey, we stayed back at Toledo for just one night. The location of the hotel is ideal as it close to the old town and the market square is walking distance from the hotel. Clean, well appointed rooms with hygenic toilets. Our buffet dinner and breakfast spread was nice and tasty. Only drawback... More 

Was this review helpful? Yes 1
ToledoHotel, Guest Relations Manager at Toledo Amman Hotel, responded to this review

Dear guest, Thank you for taking the time to write. Your comments are greatly appreciated and makes our jobs that much more enjoyable. Thank you for choosing to stay with us and look forward to welcoming you again. More 

Melton Mowbray, United Kingdom
Level Contributor
60 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed May 21, 2015

We stayed here at the beginning and end of a trekking holiday in Jordan. It's in a nice quiet area and the room was clean and spacious. The bathroom and shower were excellent and a comprehensive buffet breakfast is provided in a relaxed atmosphere. Staff were very helpful and the wifi in public areas was good.

Was this review helpful? Yes 1
ToledoHotel, Guest Relations Manager at Toledo Amman Hotel, responded to this review

Dear friend, Your comments are greatly appreciated. We enjoyed being of service and are glad you had a positive and relaxed experience. We hope to be of service again in the future. More 

Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed May 20, 2015

Stayed here as part of a tour. The hotel is inexpensive and clean and provides the basics. It is located in an older rather run down but safe residential area. The staff is friendly and helpful. Read other reviews on TA about the mosque but we did not hear anything in our room. The room rate includes a daily breakfast... More 

Was this review helpful? Yes 1
ToledoHotel, Guest Relations Manager at Toledo Amman Hotel, responded to this review

Dear guest, Thank you for your feedback. We are extremely apologitic for the unsatisfactory coffee during breakfast. I wish you notified the attendants as they would have quickly and gladly brewed fresh coffee. Also, we are very glad you felt the accommodations met your expectations and are happy that our new window system insulated outside noise. Again, sorry for the... More 

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