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All 116 Amman hotels

Toledo Amman Hotel

4.0 of 5 Hotel   |   37 Al Razi Street | Jabal Al Hussein / Abdali area, Amman 11190, Jordan
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Toledo Amman Hotel
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Ranked #25 of 116 Hotels in Amman
A recent review
3 of 5 stars reviewed 1 week ago
nielsin Adelaide, Australia
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540 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Adelaide, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

We arrived very early in Amman, and were kindly given early check in and breakfast for a small fee. Our room was nice and clean and well fitted out, comfortable bed. Unfortunately, the toilet leaked so we had to relocate to a second room. Despite being a non-smokers room, it wreaked of cigarette smoke, so management obliged our request to... More 

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Kuala Lumpur, Malaysia
Senior Contributor
47 reviews 47 reviews
26 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 1 week ago

i stayed here with friends traveled with me (there are 3 of us) twice. the first time is on the first day we arrived in Amman for one night only: * we were in the room with 3 single beds at the same level of reception (room 711) * overall impression was not bad but the room is a bit... More 

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ToledoHotel, Guest Relations Manager at Toledo Amman Hotel, responded to this review

Dear friend, thank you for choosing to stay with us 'twice'. We are so glad you enjoyed our new rooms and we are still working on delivering more in the next few months. Yes, our previous guests recommended some changes and we gladly obliged. We are continuously making improvements and will remedy the bathroom door for more comfort. More 

Nairobi, Kenya
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here while on a work trip and it fitted the needs of my visit. The room was as expected and the buffet food was nice. I was surprised that there was no water put out in the room as this seems a standard for all other hotels I stay in. The staff were mostly very helpful and friendly.... More 

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ToledoHotel, Guest Relations Manager at Toledo Amman Hotel, responded to this review

Dear friend, Thank you for writing your comments and compliments. We would love to be of service again in the future if you are ever in Amman. As for the security guard incident, please accept our apology if it appeared to be unprofessional and rest assured our heart is in the right place by looking out for all guest's safety... More 

Izmir, Turkey
2 reviews
4 of 5 stars Reviewed 2 weeks ago

I was there for a Project job nearly 2 months. The best side is foods. Breakfast and Dinner is saturating and delicious. Room cleaning is need to be improved. Place of the hotel is nearly 20 minutes to center. Fitness room and pool is in middle level. Staff is formed with generally hot bloaded and helpful people.

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ToledoHotel, Guest Relations Manager at Toledo Amman Hotel, responded to this review

Dear friend, thank you for taking the time to write. I will pass your compliments to the kitchen staff for leaving a good impression. And will most difinitely pass the cleaning remark to the department head to follow up and avoid any shortcomings. More 

Los Angeles, California
Top Contributor
142 reviews 142 reviews
60 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed October 28, 2014

The hotel is being updated at the time of the writing. While the hotel is slightly dated, there are good aspects of staying at this hotel. The hotel is in a quite area, located about 20-30 minutes of walk to Old Town/Roman Theater, but is within easy walking distance to Maxim Mall/shopping area/restaurants/supermarket/pharmacy (go left from lobby, then turn right... More 

Was this review helpful? Yes 3
ToledoHotel, Guest Relations Manager at Toledo Amman Hotel, responded to this review

Dear friend, Thank you for taking the time to write your informative feedback and thank you for the kind words. I am sure this will help future guests do a little planning before arrival. Yes, we are in the process of making significant changes to the hotel by re-designing and renovating. We should be completed by the 1st quarter of... More 

Quebec City, Canada
Senior Contributor
36 reviews 36 reviews
33 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed October 24, 2014

We stayed 4 nights a this hotel. At our arrived, we had a cold welcome from the staff, but professionnal. We needed to organise a trip around Amman and it was really easy with them and the price acceptable. This hotel is situate at 30 minutes from the center and it's on the top of an hill. If you want... More 

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ToledoHotel, Guest Relations Manager at Toledo Amman Hotel, responded to this review

Dear friend, Thank you for choosing to stay with us while in Amman. And thank you for taking the time to write. Although our biggest strength is our staff and their will to be as accommodating as possible, please accept our sincere apology if you did not feel the warmth from my colleagues. We will definitly pass your comment to... More 

Cairo, Egypt
Contributor
14 reviews 14 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 12, 2014

My husband and I stayed at the Toledo Amman Hotel for two nights in October 2014. The room was clean enough, but sparsely furnished, a bit shabby, and in desperate need of updating. The bathroom was clean but in similarly worn out. As mentioned by other reviewers, the lack of an in-room safe was a bit of a concern. Although... More 

Was this review helpful? Yes 1
ToledoHotel, Guest Relations Manager at Toledo Amman Hotel, responded to this review

Hello 'circusliz' Thank you for taking the time to write. We have listened to to our guests and have started our complete upgrading of the hotel. We now (Oct. 1) have new renovated guest rooms that addresses all the comments you and other guests have shared. We really appreciate your suggestions and guide us to what concerns our guests have.... More 

London, UK
Top Contributor
83 reviews 83 reviews
39 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed October 9, 2014

Despite some of the bedroom furniture etc. looking worn and some of the linen needing renewing, the service makes up for any shortcomings. The staff are friendly, well-trained and keen to see that you are satisfied. I stayed here at the beginning and end of my Jordan tour and in different rooms, both were clean and everything worked. Personal safes... More 

Was this review helpful? Yes 1
ToledoHotel, Guest Relations Manager at Toledo Amman Hotel, responded to this review

Dear guest, Thank you for taking the time to write your detailed feedback. I am sure it will assist our future guests. There is nothing we can add to your review as it is very informative. The only thing we wish to mention is that we are trying to complete our renovation project as fast as possible without disturbing our... More 

Abu Dhabi, United Arab Emirates
Contributor
20 reviews 20 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 7, 2014

Stayed for 2 nights in, then out to Dead Sea and back to stay in Amman for another night in this hotel. Staff are courteous. However, there are no safe lockers in the room. And if your room is facing the back entrance where there is a mosque, you can hear the prayer calls around 5 a.m. in the morning... More 

Was this review helpful? Yes
ToledoHotel, Guest Relations Manager at Toledo Amman Hotel, responded to this review

Dear friend, Thank you for your feedback and thank you for choosing to stay with us. We are currently renovating the entire property. Some of the new features include better sound insulation, brighter rooms including furnishings and lighting. The residential area around the hotel is called Jabal Al Hussein and is considered a very safe historical area. The open market... More 

Casablanca, Casablanca, Morocco
1 review
1 of 5 stars Reviewed September 28, 2014

one of the worst hotel that I visit, no internet no room ,not clean ,worst deal ,they check the bar after arabs only ,no room safe breakfast is poor (juice is not fresh , this is to be honest nothing personal

Was this review helpful? Yes
ToledoHotel, Guest Relations Manager at Toledo Amman Hotel, responded to this review

Dear Nadeem, Thank you for giving us the opportunity to be of service and thank you for taking the time to write your feedback. Your comments have been forwarded to my colleagues to make sure we do not leave a stone unturned when it comes to the cleanliness of their rooms. Although we get alot of positive feedback regarding the... More 

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Additional Information about Toledo Amman Hotel

Address: 37 Al Razi Street | Jabal Al Hussein / Abdali area, Amman 11190, Jordan
Location: Jordan > Amman Governorate > Amman
Price Range (Based on Average Rates): $
Hotel Class:4 star — Toledo Amman Hotel 4*
Number of rooms: 107
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Also Known As:
Toledo Hotel Amman
Amman Toledo Hotel
Hotel Style:
#7 Best Value Hotel in Amman
#16 Luxury Hotel in Amman

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