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Toledo Amman Hotel

37 Al Razi Street | Jabal Al Hussein / Abdali area, Amman 11190, Jordan
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1 room 1 guest
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Toledo Amman Hotel
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595 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Esher, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

We were staying as part of a tour group and were very disappointed with the hotel. The central area was fine but the rooms on the 7th floor were old and very dated. There were cockroaches in both our rooms which is unacceptable. There also appeared to be a leak in the room next door. Urgent refurbishment is required. The... More 

Was this review helpful? Yes 1
ToledoHotel, Guest Relations Manager at Toledo Amman Hotel, responded to this review

Dear guest, Thank you for giving us your feedback. We wish we can turn back the clock to make sure your stay would have been more pleasant. The 7th floor is the remaining floor to be refurbished and we have been overwhelmed with demand in the new rooms and the choice was limited. We will resume the work within the... More 

Level Contributor
82 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed there for 2 nights on our visit to Amman. The rooms were nice however there was water leaking into the room both days. The breakfast was nice, however the cappuccinos were expensive and didn't taste too great. Staff were friendly and welcoming.

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 2 weeks ago

Good hotel, good location, very helpful staff. Buffet in restaurant I thought was very good, quite cheap, with plenty of options, though there were plenty of restaurants and shops a short walk away. Stayed in what looked like a recently renovated room, so everything was new and clean. Would definitely stay there again.

Review collected in partnership with this hotel

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Athens, Greece
Level Contributor
42 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I spent four nights in Toledo hotel at July. It was a business trip. My non smoking room (202) had comfortable bed and bathroom. A smell from the new furniture was not very good. The guy in reception at night was absolute and impudent when I asked for the extra charge for extra night. My travel agency had book only... More 

Was this review helpful? Yes 1
Level Contributor
4 reviews
4 of 5 stars Reviewed 3 weeks ago

We were very happy and satisfied with our room, hotel staff, food and friendliness of all hotel employees. We will definitely stay here again in the future. The breakfast buffet was outstanding as was the the evening buffet. This hotel is clean and quiet.

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ToledoHotel, Guest Relations Manager at Toledo Amman Hotel, responded to this review

Dear friend, Thank you for taking the time to write your feedback and very happy to hear you had a good experience. We look forward to seeing again soon. More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Nice hotel to stay in, I visit Jordan every year staying in Toledo hotel. The hotel staff was very accommodating and really tried to make sure my needs and wants were met, especially Moayad. The only reason I like to stay in Toledo hotel because of the reception morning staff. Even though they are professional, their boss interferes with their... More 

Was this review helpful? Yes 2
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 5 weeks ago via mobile

I booked this hotel for a few days because I was in Amman jordan for a wedding it is a very basic hotel which I don't mind but the rudeness of the reception people the manager made it a very bad place and on all of this they never cleaned the room bugs in the room and they just drove... More 

Was this review helpful? Yes 1
ToledoHotel, General Manager at Toledo Amman Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with us while in Amman and very sorry to hear about your bad impression. Although we do our best to make sure every guest leaves with a great experience, obviously we failed this time. Kindly, take another moment and write to me directly in order to follow up and make sure we... More 

Mumbai (Bombay), India
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 25, 2015

Toledo Hotel is a nice place to stay. I stayed at this place a number of times during my business trips to Amman. They have nice cosy rooms with a good team to support. Right from Reception to Housekeeping, they have some very good people to serve you. In-house restaurant is a let down due to very limited variety on... More 

Was this review helpful? Yes 1
ToledoHotel, Guest Relations Manager at Toledo Amman Hotel, responded to this review

Dear guest, Thank you for choosing to stay with us and thank you for your feedback which I will gladly share with my colleagues. We are thrilled that your overall experience was positive. Your comments regarding the menu selection will be forwarded to the F&B department for review and see if there is room for improvement. We sincerely hope to... More 

Copenhagen
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 16, 2015

I stayed at Toledo hotel in Amman last summer (2014) and it was beyond our expectations!. First of all the location is amazing! Its located close to downtown as well as the famous Rainbow st. Not to mention all the famous friday market and well-known mosques - not to forget Jebel Hussein!. Its a really quiet and nice area! I... More 

Was this review helpful? Yes 1
ToledoHotel, Guest Relations Manager at Toledo Amman Hotel, responded to this review

Dear friend, Thank you for your kind comments and feedback. We have also enjoyed being of service. I will gladly share your comments with all my colleagues. We look forward to rolling the red carpet for you soon :) More 

Portland, Oregon
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 16, 2015

Toledo is a lovely property with a nice restaurant and lounge. The breakfast was very good. The location is central. The only drawback is that they charge for wi-fi in rooms, though not in the common areas downstairs.

Was this review helpful? Yes 1
ToledoHotel, Guest Relations Manager at Toledo Amman Hotel, responded to this review

Thank you for your kind comments and feedback. We are very glad your overall experience was positive and hope you returned to your home with fond memories of both Toledo Hotel and Jordan. We are working diligently to improve our WiFi capabilities and provide this access free of charge throughout the property without having to pass on the cost to... More 

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