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All 115 Amman hotels

Kempinski Hotel Amman

5.0 of 5 Hotel   |   Abdul Hamid Shouman St / Shmeisani | P.O. Box 941045, Amman, Jordan
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Kempinski Hotel Amman
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69%
Ranked #17 of 115 hotels in Amman
A recent review
4 of 5 stars reviewed 4 weeks ago
TapaniTT Helsinki, Finland
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422 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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English first
Sydney
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

After a lovely stay at the Kempinski at the Dead Sea, the Amman Kempinski hotel was extremely underwhelming. Cutlery was dirty at breakfast, the A/C in the gym was not functioning, and the staff ignored the do not disturb light on the room. The staff were reluctant to find me local taxis instead of the rip off hotel taxis, and... More

Was this review helpful? Yes 2
Kempinski_Amman, General Manager at Kempinski Hotel Amman, responded to this review

Thank you for taking the time to share with us your experience during your recent stay at the Kempinski Hotel Amman. Being our valued guest, your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in delivering a truly memorable and authentic experience to our customers. I do apologize... More

Helsinki, Finland
Contributor
15 reviews 15 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had several colleagues visiting, and were divided in our opinions. Personally, I found the hotel to be very comfortable, and I appreciated the very nice breakfast, reasonably priced in-room dining and good gym facilities. Some others of our group were rather less pleased due to the rooms being somewhat old and in part needing repairs, and the lobby bar/cafe... More

Was this review helpful? Yes
Kempinski_Amman, General Manager at Kempinski Hotel Amman, responded to this review

Thank you for taking the time to share with us your experience during your recent stay at the Kempinski Hotel Amman. Being our valued guest, your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in delivering a truly memorable and authentic experience to our customers. I appreciate and... More

Atlanta
Senior Contributor
46 reviews 46 reviews
27 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 21, 2014

Hotel tries for a solid 4 star but rooms are somewhat dated and areas of the hotel need repair. Pool area is good within a city but a little worn out. Gym is good with 2 distinct spaces. WIFI is excellent. Hotel sits on ridge so ask for high floor for great views; ask for east view towards center. There... More

Was this review helpful? Yes 2
Kempinski_Amman, General Manager at Kempinski Hotel Amman, responded to this review

Thank you for taking the time to share with us your experience during your recent stay at the Kempinski Hotel Amman. Being our valued guest, your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in delivering a truly memorable and authentic experience to our customers. I appreciate and... More

Abu Dhabi
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 20, 2014

Stayed at the Kempinski Amman while visiting Jordan for tourism. The entire staff at Kempinski has been very welcoming and accommodating. Each and everyone goes and extra mile to ensure that the guest is feeling at home. Breakfast selection was amazing and was different everyday for 10 days.

Was this review helpful? Yes
Kempinski_Amman, General Manager at Kempinski Hotel Amman, responded to this review

Thank you for taking the time to share with us your experience during your recent stay at the Kempinski Hotel Amman. Being our valued guest, your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in delivering a truly memorable and authentic experience to our customers. I am pleased... More

Beirut, Lebanon
Reviewer
4 reviews 4 reviews
3 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed June 8, 2014

I had a five day workshop in the hotel and basically spent most of my day there. The service was pretty good and the staff were helpful but we had some bumps. Towels with unknown black dots, broken glass in the basket thrown by housekeeping, waiter with an attitude problem, and sometimes their service was too slow. Good stay all... More

Was this review helpful? Yes 1
Kempinski_Amman, General Manager at Kempinski Hotel Amman, responded to this review

Thank you for taking the time to share with us your experience during your recent stay at the Kempinski Hotel Amman. Being our valued guest, your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in delivering a truly memorable and authentic experience to our customers. I do apologize... More

Kiti, Cyprus
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 of 5 stars Reviewed June 5, 2014

We stayed in this hotel twice with an interval of 10 days. We felt very welcome and staff made every effort to make our stay as comfortable and pleasant as possible. When an administrative problem caused delay when checking in for the second time, we were pampered with refreshments and kind attention during the time we had to wait. The... More

Was this review helpful? Yes
Kempinski_Amman, General Manager at Kempinski Hotel Amman, responded to this review

Thank you for taking the time to share with us your experience during your recent stay at the Kempinski Hotel Amman. Being our valued guest, your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in delivering a truly memorable and authentic experience to our customers. I appreciate and... More

Surrey, United Kingdom
Contributor
13 reviews 13 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 3, 2014

This is a great hotel. I stayed here for business a few weeks ago and the staff could not have been more welcoming. The facilities are great. Lovely relaxing outside area, the gym is well equipped but quite small and plenty of choice of places to eat. The breakfast was great, lots of choice including fruit, cereal, cooked breakfast an... More

Was this review helpful? Yes
Kempinski_Amman, General Manager at Kempinski Hotel Amman, responded to this review

Thank you for taking the time to share with us your experience during your recent stay at the Kempinski Hotel Amman. Being our valued guest, your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in delivering a truly memorable and authentic experience to our customers. I am pleased... More

Oswestry
Top Contributor
110 reviews 110 reviews
31 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed May 22, 2014

Stayed for three nights at the start of a tour of Jordan. The hotel is a typical modern hotel, the location is not idea for extensive eating out as there is not a lot around it in terms of restaurants. Contrary to some of the reviews on this site we found the suite we were in to be clean, tidy... More

Was this review helpful? Yes
Kempinski_Amman, General Manager at Kempinski Hotel Amman, responded to this review

Thank you for taking the time to share with us your experience during your recent stay at the Kempinski Hotel Amman. Being our valued guest, your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in delivering a truly memorable and authentic experience to our customers. I appreciate and... More

Mombasa
Senior Contributor
47 reviews 47 reviews
13 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed May 14, 2014

I was there for a 4 days for a conference . The rooms for the conference are good, with all the facilities . The tea breaks where good . The rooms spacious with the essentials , good beds. The bath room as well good. The meals all buffet well displayed , lots of varieties to all the tastes, plenty .... More

Was this review helpful? Yes
Kempinski_Amman, General Manager at Kempinski Hotel Amman, responded to this review

Thank you for taking the time to share with us your experience during your recent stay at the Kempinski Hotel Amman. Being our valued guest, your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in delivering a truly memorable and authentic experience to our customers. I appreciate and... More

Copenhagen, Denmark
Contributor
12 reviews 12 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 13, 2014 via mobile

I stayed at the Kempinski hotel for one night as part of a business trip. Remarks to be made are that the hotel is located well i Amman with essy acces to downtown area but also malls and shops. The hotel staff is friendly, helpful and professional. Rooms, gym and business center are making Kempinski a good value hotel for... More

Was this review helpful? Yes
Kempinski_Amman, General Manager at Kempinski Hotel Amman, responded to this review

Thank you for taking the time to share with us your experience during your recent stay at the Kempinski Hotel Amman. Being our valued guest, your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in delivering a truly memorable and authentic experience to our customers. I am pleased... More

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Additional Information about Kempinski Hotel Amman

Address: Abdul Hamid Shouman St / Shmeisani | P.O. Box 941045, Amman, Jordan
Location: Jordan > Amman Governorate > Amman
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Kempinski Hotel Amman 5*
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Also Known As:
Amman Kempinski Hotel

142 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#9 Spa Hotel in Amman #14 Luxury Hotel in Amman #15 Business Hotel in Amman #17 Romantic Hotel in Amman
Hotel Class
Official Description (provided by the hotel)
Kempinski Hotel Amman embraces luxurious 278 rooms and suites; delicately refined to liberate your senses. The breathtaking view from all rooms, the contemporary design and features add a magical touch to your visit and a sense of relaxation. ... more   less 
Number of rooms
278

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