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Kempinski Hotel Amman

#17 of 122 Hotels in Amman
Certificate of Excellence
Abdul Hamid Shouman St / Shmeisani | P.O. Box 941045, Amman, Jordan
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1 room 1 guest
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Kempinski Hotel Amman
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561 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
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    (156)
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Sanaa, Yemen
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed today NEW

This is my sixth stay, at least in this hotel. People are very warm, nice and hospitable. I still have some issues with check-in & check-out. I consider myself as a loyal guest and that the service will be prompt, particularly when all your preferences are already in the system. I would like to thank in person, Amin & Noura... More 

Was this review helpful? Yes
Abu Dhabi, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

During my last trip to Amman, my mum and I spent 4 nights at the Kempinski @ Shmesani. We were impressed with the suite they've provided that fit to royalty. Special thanks to the proffessionalism and courtesy of the management, especially Mr. Ahmad Hamdan (front office manager) and Mr .Mohannad Ajlan (Executive Housekeeping) for their

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We went to Amman for 2 junior tennis tournaments. Our experience in the hotel it was fantastic. Everybody was very kind and helpful. The rooms were incredible and the food was amazing. There is a lady in the hotel very helpful and so kind. Her name is Bayan and she made everything so easy for us. I have no words... More 

Was this review helpful? Yes 2
Yokohama, Japan
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I went there for business trip I spent 8 days. Rooms, service and the food were excellent. The location also is near to many restaurants, a supermarket .. but not close to many destinations of tourism. One negative thing you really need to know. When you go out from the hotel many guys will invite you to night club and... More 

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Kempinski guys I will never forget that night, I and my family decided to change our mood by spending a night out especially during those hot days that we had in Amman, we wanted a decent place to cool down swim and a kids area. After checking a lot of places around Amman Kempinski was the best

Was this review helpful? Yes 3
London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

In July 2015 my family and I travelled to Jordan, Palestine & The Dead Sea through Travel Express from London! We had a fantastic trip which was both enjoyable and safe. Our driver in Jordan, Tariq was fantastic and looked after us extremely well! Travel Express picked us from the Queen Alia Airport and took us safely to Kempinski Hotel... More 

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I would like to thank Mr. Abdullah AL ghazawi for his tremendous help and efforts. Abdullah showed the real hospitality of Jordan. Words cannot really describe what he did. Thank you Abdullah. Actually all of Kempinski employees showed their help. The rooms are so comfortable.

Was this review helpful? Yes 1
Ahmad E, Executive Assistant Manager at Kempinski Hotel Amman, responded to this review

Dear Walid Thank you for taking the time to share with us your experience during your recent stay at the . Being our valued guest, your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in delivering a truly memorable and authentic experience to our customers. I am pleased... More 

Miami, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

A very good hotel and adequately located. I enjoyed very much my stay and special thanks to Bayan and Ayham who have made the difference. The service is good and the staff very helpful. Selecting the Kempinski hotel for my stay in Amman was a good choice. We also enjoy their conference facilities which we are using very often. All... More 

Was this review helpful? Yes 1
Ahmad E, Executive Assistant Manager at Kempinski Hotel Amman, responded to this review

Dear Michel Thank you for taking the time to share with us your experience during your recent stay at the Kempinski Amman Hotel. Being a valued member of our Global Hotel Alliance loyalty program, your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in delivering a truly memorable... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 22, 2015

Excellent stay , this is exactly what I need. The staff were very pleasant and helpful, enjoyed the pool and the health club. Very special thanks to Bayan and Majdi who made our stay more enjoyable . We also enjoyed the evening at H2O, nice music and good food.

Was this review helpful? Yes 2
Ahmad E, Executive Assistant Manager at Kempinski Hotel Amman, responded to this review

Dear Faiz First of all we would like to thank you for taking the time to share with us your valuable comments and feedback. We are delighted to hear that you were satisfied with our facilities and services. Your loyalty is what we absolutely honor and we hope we were able to further gain on your trust in us here... More 

Torit, South Sudan
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 21, 2015

The services is good,the food is delicious.the rooms is Luxury.the meeting services is wonderful, the best i like is the gift shop it is simply the best place you can do shoping for jordanian souvenirs with normal price also they have dead sea products and stuff inside very helpful (fadi),the elevator is fast, the pool is wonderful,but the location is... More 

Was this review helpful? Yes 2
Ahmad E, Executive Assistant Manager at Kempinski Hotel Amman, responded to this review

Dear Sambee First of all we would like to thank you for taking the time to share with us your valuable comments and feedback. We are delighted to hear that you were satisfied with our facilities and services. Your loyalty is what we absolutely honor and we hope we were able to further gain on your trust in us here... More 

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