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Kempinski Hotel Amman

5.0 of 5 Abdul Hamid Shouman St / Shmeisani | P.O. Box 941045, Amman, Jordan
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Kempinski Hotel Amman
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Kempinski Hotel Amman
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474 reviews from our community

Traveler rating
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    95
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
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    (133)
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Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Nice and clean hotel in the heart of business area. Nice rooms and good food. Friendly staff. Entry and exit is not easy and no enough parking space but the hotel offers free valet service. I would consider staying in the hotel again

Was this review helpful? Yes
Kempinski_Amman, General Manager at Kempinski Hotel Amman, responded to this review

Dear Sam, Thank you for taking the time to share with us your experience during your recent stay at the Kempinski Hotel Amman. Being our valued guest, your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in delivering a truly memorable and authentic experience to our customers. For... More 

Chicago
Top Contributor
254 reviews 254 reviews
60 hotel reviews
144 helpful votes 144 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is a very nice hotel in Amman. It was our first experience with having ourselves and our luggage scanned and going through a pat-down prior to entering the lobby but we found that this is the case at all Jordanian hotels. A bit disconcerting to think it's necessary but if so, I'm glad for it. Our room was very... More 

Was this review helpful? Yes
Kempinski_Amman, General Manager at Kempinski Hotel Amman, responded to this review

Dear Valued Guest: Thank you for taking the time to share with us your experience during your recent stay at the Kempinski Hotel Amman. Being our valued guest, your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in delivering a truly memorable and authentic experience to our customers.... More 

Albany, New York
Top Contributor
77 reviews 77 reviews
25 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a very nice and comfortable hotel that did a great job in general handling a large conference of more than 300 people. But in the spirit of constructive criticism, here are some things that could use work. First, the Internet connection is weird. You can log in as a guest for free in the conference center and in... More 

Was this review helpful? Yes
Kempinski_Amman, General Manager at Kempinski Hotel Amman, responded to this review

Dear Valued Guest, Thank you for taking the time to share with us your experience during your recent stay at the Kempinski Hotel Amman. Being our valued guest, your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in delivering a truly memorable and authentic experience to our customers.... More 

Sanaa, Yemen
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Aside from the special and warm hospitality of the staff mainly the Housekeeping staff, every other thing is typical to a five star hotel. Very large facility with many business rooms for meetings, but with some sort of complex structure. Nice food and clean rooms.

Was this review helpful? Yes
Kempinski_Amman, General Manager at Kempinski Hotel Amman, responded to this review

Dear Mr. Mohammed, First of all we would like to thank you for taking the time to share with us your valuable comments and feedback. We are delighted to hear that you were satisfied with our facilities and services. Your loyalty is what we absolutely honor and we hope we were able to further gain on your trust in us... More 

Nelson-Tasman Region, New Zealand
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is the one of the best hotels I have ever had the pleasure of staying in during our trip to middle east. excellent service throughout, the place is very beautiful. The food was very nice, The staff are efficient and very courteous. I would definitely recommend staying here to anyone

Was this review helpful? Yes
Kempinski_Amman, General Manager at Kempinski Hotel Amman, responded to this review

Dear Scarlett, Thank you for taking the time to share with us your experience during your recent stay at the Kempinski Hotel Amman. Being our valued guest, your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in delivering a truly memorable and authentic experience to our customers. I... More 

United Arab Emirates
Top Contributor
98 reviews 98 reviews
90 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I’m not a huge fan of hotels in Amman – they never seem to be quite up to the mark so I was pleasantly surprised when I stayed at the Kempinski with a colleague recently. Generally speaking, Jordanians are not big on service and the “hospitality business” is a little alien to them. This hotel is trying its best and... More 

Was this review helpful? Yes
Kempinski_Amman, General Manager at Kempinski Hotel Amman, responded to this review

Dear Valued Guest, Thank you for taking the time to share with us your experience during your recent stay at the Kempinski Hotel Amman. Being our valued guest, your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in delivering a truly memorable and authentic experience to our customers.... More 

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Staff are very ver very friendly. Food is delicious with so much variety. Location is perfect since its near everything in amman. Rooms very comfortable with the best pillows i ever used !!! Very recommended

Was this review helpful? Yes
Kempinski_Amman, General Manager at Kempinski Hotel Amman, responded to this review

Dear Nadia, Thank you for taking the time to share with us your experience during your recent stay at the Kempinski Hotel Amman. Being our valued guest, your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in delivering a truly memorable and authentic experience to our customers. I... More 

Saudi Arabia
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

For people who are visiting Jordan, Kempinski hotel - Amman is one of the best choices, almost near everything! the staff is very friendly, food is tasty, and most important it is clean. H20 bar, which is located at the hotel, is a destination for any party person who visits Amman, whether he or she are staying at the Kempinski... More 

Was this review helpful? Yes
Kempinski_Amman, General Manager at Kempinski Hotel Amman, responded to this review

Dear Mr. Laith, Thank you for taking the time to share with us your experience during your recent stay at the Kempinski Hotel Amman. Being our valued guest, your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in delivering a truly memorable and authentic experience to our customers.... More 

Sydney, Australia
Contributor
12 reviews 12 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This hotel alone is worth the trip to Amman. A great resort style hotel. Extensive grounds and facilities including numerous pool and restaurant options. Attentive service; very comfortable rooms. Impressive spa. And then there is the Dead Sea ! Floating in the Dead Sea is a life highlight. All at 400m below sea level ! Highly recommended.

Was this review helpful? Yes
Kempinski_Amman, Manager at Kempinski Hotel Amman, responded to this review

Dear Wayne, Thank you for taking the time to share with us your experience during your recent stay at the Kempinski Hotel Ishtar Dead Sea. Being our valued guest, your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in delivering a truly memorable and authentic experience to our... More 

Scotland, UK
Top Contributor
62 reviews 62 reviews
36 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed November 8, 2014

Stayed here to participate in a business workshop. As most previous postings mention the Kempinski is a good choice for the business traveller. Facilities are generally excellent although parts of the pool area were rather shabby. I can only assume the outdoor bar area was due for a much needed makeover? Staff were consistently excellent; always smiling and friendly and... More 

Was this review helpful? Yes
Kempinski_Amman, General Manager at Kempinski Hotel Amman, responded to this review

Dear Valued Guest, Thank you for taking the time to share with us your experience during your recent stay at the Kempinski Hotel Amman. Being our valued guest, your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in delivering a truly memorable and authentic experience to our customers.... More 

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Additional Information about Kempinski Hotel Amman

Address: Abdul Hamid Shouman St / Shmeisani | P.O. Box 941045, Amman, Jordan
Location: Jordan > Amman Governorate > Amman
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Kempinski Hotel Amman 5*
Number of rooms: 278
Reservation Options:
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Also Known As:
Amman Kempinski Hotel
Hotel Style:
#9 Spa Hotel in Amman
#11 Family Hotel in Amman
#12 Luxury Hotel in Amman
#15 Business Hotel in Amman

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