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Kempinski Hotel Amman

5.0 of 5 Abdul Hamid Shouman St / Shmeisani | P.O. Box 941045, Amman, Jordan
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Kempinski Hotel Amman
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Kempinski Hotel Amman
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449 reviews from our community

Traveler rating
    156
    149
    93
    34
    17
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (449)
  • Mar-May only
    (133)
  • Jun-Aug only
    (115)
  • Sep-Nov only
    (106)
  • Dec-Feb only
    (95)
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Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed 1 week ago

I spent 20 days in Kempeinski for a business trip. Had a very good experience from start to end. The Pros: 1. The check-in was smooth and the room provided was spacious and comfortable, very neat and clean. 2. The breakfast buffet spread was nice with lot of options. There is an Italian restaurant whose food is good and recommended.... More

Was this review helpful? Yes
Kempinski_Amman, General Manager at Kempinski Hotel Amman, responded to this review

Dear Valued Guest, Thank you for taking the time to share with us your experience during your recent stay at the Kempinski Hotel Amman. Being our valued guest, your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in delivering a truly memorable and authentic experience to our customers.... More

Contributor
12 reviews 12 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed in this hotel many times over the past year for business, overall the location of the Hotel is ideal for both tourists and business travelers, the staff is really helpful and they are always willing to assist to make your stay more comfortable. They are also very quick on handling any service request ex: room service, laundry, issues... More

Was this review helpful? Yes
Kempinski_Amman, General Manager at Kempinski Hotel Amman, responded to this review

Dear Valued Guest, Thank you for taking the time to share with us your experience during your recent stay at the Kempinski Hotel Amman. Being our valued guest, your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in delivering a truly memorable and authentic experience to our customers.... More

Tel Aviv, Israel
Top Contributor
58 reviews 58 reviews
22 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the hotel for several says, after reading the comments on TripAdvisor and seeing that they are attended by the hotel, was smart enough to choose a good quite room that was suggested by the very effective front desk. We had a great time in Amman.

Was this review helpful? Yes
Kempinski_Amman, General Manager at Kempinski Hotel Amman, responded to this review

Dear Valued Guest, Thank you for taking the time to share with us your experience during your recent stay at the Kempinski Hotel Amman. Being our valued guest, your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in delivering a truly memorable and authentic experience to our customers.... More

Washington DC, District of Columbia
2 reviews
4 of 5 stars Reviewed 1 week ago

The Kempinski is an architecturally vivid property with a warm and efficient staff. Senior management is on the scene 24 hours a day and is very responsive. The location is convenient. You can have an outstanding experience at the Kempinski but you have to be on the ball and minimize some expectations. I changed rooms twice because of plumbing and... More

Was this review helpful? Yes
Kempinski_Amman, General Manager at Kempinski Hotel Amman, responded to this review

Dear Valued Guest, Thank you for taking the time to share with us your experience during your recent stay at the Kempinski Hotel Amman. Being our valued guest, your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in delivering a truly memorable and authentic experience to our customers.... More

Hyderabad, India
Contributor
12 reviews 12 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Let me start by saying I absolutely LOVED Jordan, and Amman, and the people there. This hotel was the only low point of my trip. On arrival, the receptionist immediately sold us Executive Lounge access by saying - its a great deal because you would pay more than that if you just paid for breakfast for the two of you.... More

Was this review helpful? Yes 1
Kempinski_Amman, General Manager at Kempinski Hotel Amman, responded to this review

Dear Valued Guest, Thank you for taking the time to share with us your experience during your recent stay at the Kempinski Hotel Amman. Being our valued guest, your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in delivering a truly memorable and authentic experience to our customers.... More

Vadodara, India
Top Contributor
51 reviews 51 reviews
32 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were around 8 travel agents from Indian on an invitation by Jordan Tourism and inspected this hotel for our future usage. We were impressed with the decor and specially the glass lift and painting on the wall around the lift room,very impressive!!!!! Colourful paintings moving up when you are going up.. Rooms are up to Kempinski style. Best thing... More

Was this review helpful? Yes 1
Kempinski_Amman, General Manager at Kempinski Hotel Amman, responded to this review

Dear Valued Guest, Thank you for taking the time to share with us your experience during your recent visit to our Kempinski Hotel Amman . Being our valued guest, your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in delivering a truly memorable and authentic experience to our... More

Rome, Italy
Contributor
13 reviews 13 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Efficient and friendly staff very helpful and prepared! Good spa with great services offered. Don't miss the the swimming pool!!!! The location is perfect and the room are quite big and clean. The chauffered service from/to the airport is really useful.

Was this review helpful? Yes 1
Kempinski_Amman, General Manager at Kempinski Hotel Amman, responded to this review

Dear Valued Guest, Thank you for taking the time to share with us your experience during your recent stay at the . Being our valued guest, your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in delivering a truly memorable and authentic experience to our customers. I am... More

Newcastle, Australia
Senior Contributor
46 reviews 46 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at the Kempinski while we conducted a short-course there. On arrival the security was a little daunting, however reassuring too. The staff on the front desk were very helpful and I was treated very well as a GHA member. I used one of the local experiences to visit the Citadel, and the concierge from the hotel, Ali, was... More

Was this review helpful? Yes 1
Kempinski_Amman, General Manager at Kempinski Hotel Amman, responded to this review

Thank you for taking the time to share with us your experience during your recent stay at the Kempinski Amman Hotel. Being a valued member of our Global Hotel Alliance loyalty program, your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in delivering a truly memorable and authentic... More

Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Very disappointed though the staff at the front desk tried hard they just couldn't get over the issue of the next door construction and the dust that comes with it. On weekends they have a disco until the morning that keeps half the guests awake...lobby food service is really bad.

Was this review helpful? Yes
Kempinski_Amman, General Manager at Kempinski Hotel Amman, responded to this review

Dear Ian, Thank you for taking the time to share with us your experience during your recent stay at the Kempinski Hotel Amman. Being our valued guest, your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in delivering a truly memorable and authentic experience to our customers. I... More

Hoofddorp, The Netherlands
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The location is very good . services are so professional. I was in official training with the IBO. the food service is good. they have daily orient dish. The staff is excellent and very helpful. Next official meeting will be sure in KEMPINSKI

Was this review helpful? Yes 5
Kempinski_Amman, General Manager at Kempinski Hotel Amman, responded to this review

Dear Ms. Farag: Thank you for taking the time to share with us your experience during your recent stay at the . Being our valued guest, your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in delivering a truly memorable and authentic experience to our customers. I am... More

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Additional Information about Kempinski Hotel Amman

Address: Abdul Hamid Shouman St / Shmeisani | P.O. Box 941045, Amman, Jordan
Location: Jordan > Amman Governorate > Amman
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Kempinski Hotel Amman 5*
Number of rooms: 278
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Also Known As:
Amman Kempinski Hotel

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