We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Kempinski Hotel Amman

#14 of 119 Hotels in Amman
Certificate of Excellence
Abdul Hamid Shouman St / Shmeisani | P.O. Box 941045, Amman, Jordan
Hotel amenities
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Kempinski Hotel Amman
Professional photos View all
Browse nearby
Kempinski Hotel Amman
Write a Review

525 reviews from our community

Traveler rating
    193
    177
    100
    37
    18
See reviews for
53
137
43
206
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (525)
  • Mar-May only
    (153)
  • Jun-Aug only
    (115)
  • Sep-Nov only
    (125)
  • Dec-Feb only
    (132)
All months
Zurich, Switzerland
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed at Kempinski Amman for five nights on a business package. The hotel is very centrally located and lots of shops and restaurants are close by. I am still overwhelmed by the attentiveness of the staff from entering the hotel until leaving it again. Everyone was so kind and helpful. Especially to mention is the concierge desk (espec. Rani).... More 

Was this review helpful? Yes
Fairfax
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The hotel staff and management have mastered the art of hospitality which is a well known characteristic of the region and Amman in particular. The hotel is a nice blend of sophistication, local hospitality and professional atmosphere.The entire staff are very welcoming and always responsive to one's request. It usually starts with the breakfast service which is outstanding where the... More 

Was this review helpful? Yes
Wiltshire, England
Top Contributor
65 reviews 65 reviews
65 hotel reviews
89 helpful votes 89 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We stayed in an executive room on the eighth floor for three nights. It was comfortable enough but the bathroom was below par. Lots of scratches in the bath and stains around the glass shower window. The mechanism for the shower was broken and had to be forced into place. The pool area is small and the pool was closed... More 

Was this review helpful? Yes
Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is good for a quiet night stay in Jordan. The hotel service is commendable as the staff are friendly and helpful. However, there's some construction going on as the hotel is undergoing expansion. So it's recommended to request for a room that's located on the quieter side of the hotel. Room-wise, the room is well furnished, the bed... More 

Was this review helpful? Yes 1
Kempinski_Amman, General Manager at Kempinski Hotel Amman, responded to this review

Dear valued guest, First of all we would like to thank you for taking the time to share with us your valuable comments and feedback. We are delighted to hear that you were satisfied with our facilities and services. For your information, we are adding a Convention Center to our hotel together with a new lobby and driveway, which, once... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Thanks Kempinski ❤️❤️❤️ they were friendly and so sweet about what they did to us in the room, their pool also is nice and their food is yummy ,near to the services ...............take in high floors and dont worry about the noises cuz u will not hear any

Was this review helpful? Yes
Kempinski_Amman, General Manager at Kempinski Hotel Amman, responded to this review

Dear Anas, First of all we would like to thank you for taking the time to share with us your valuable comments and feedback. We are delighted to hear that you were satisfied with our facilities and services. Your loyalty is what we absolutely honor and we hope we were able to further gain on your trust in us here... More 

New York City, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

The Kempinski is a nice hotel in Amman, with pretty good value compared to the other 5 star hotels in Amman. They have a nice gym, decent restaurant and a nice bar/bowling lounge downstairs. However, what separates the Kempsinki from the rest of the hotels in Amman is their customer service and willingness to go the extra mile. In particular,... More 

Was this review helpful? Yes
Kempinski_Amman, General Manager at Kempinski Hotel Amman, responded to this review

Dear RaeesEbrahim, First of all we would like to thank you for taking the time to share with us your valuable comments and feedback. We are delighted to hear that, in general, you were satisfied with our facilities and services. We have noted your comments where we have room to engage in further strengthening our product and service. Your loyalty... More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 14, 2015

I stayed in for a week it was spectacular stay I loved everything all employees was helpful smiling all the time service is the best in amman they actually knows how to serve and treat guests . all in all perfect and I highly recommend it

Was this review helpful? Yes
Kempinski_Amman, General Manager at Kempinski Hotel Amman, responded to this review

Dear Yazan, First of all we would like to thank you for taking the time to share with us your valuable comments and feedback. We are delighted to hear that you were satisfied with our facilities and services. Your loyalty is what we absolutely honor and we hope we were able to further gain on your trust in us here... More 

Florida
Contributor
11 reviews 11 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 8, 2015

We booked this hotel because we love the Kempinski brand - it stands for a certain level of luxury and service standards. We were quite disappointed because this is an average property at best when it comes to location, service and room quality. You are probably better off with some of the local chains while in Amman at least relative... More 

Was this review helpful? Yes
Kempinski_Amman, General Manager at Kempinski Hotel Amman, responded to this review

Dear valued Guest, Thank you for taking the time to share with us your experience during your recent stay at the Kempinski Hotel Amman. Being our valued guest, your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in delivering a truly memorable and authentic experience to our customers.... More 

Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed April 7, 2015

I was really surprised that the Amman Kempinski did not even meet my minimum expectations. I had initially reserved a 1 week stay but had to cut it short after only 2 nights. The hotel is very noisy and the nearby construction site makes it even worse! They do night shifts and you should expect hammering to continue until 2... More 

Was this review helpful? Yes
Kempinski_Amman, General Manager at Kempinski Hotel Amman, responded to this review

Dear Mr. Bilal, Thank you for taking the time to share with us your experience during your recent stay at the Kempinski Hotel Amman. Being our valued guest, your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in delivering a truly memorable and authentic experience to our customers.... More 

1 review
1 of 5 stars Reviewed April 5, 2015

The hotel's entrance is through a back alley and if coming by car there is the inconvenience of having the car searched and tested for chemicals - even though the protection is only a silly trolley with spikes. Before going into the main lobby, one have to pass airport type security with a metal detector that obviously always beeps as... More 

Was this review helpful? Yes
Kempinski_Amman, General Manager at Kempinski Hotel Amman, responded to this review

Dear valued Guest, Thank you for taking the time to share with us your experience during your recent stay at the Kempinski Hotel Amman. Being our valued guest, your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in delivering a truly memorable and authentic experience to our customers.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

160 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (148)
Viewed
Room/suite (51)
Viewed
Hotel & grounds (10)
Viewed
View from room (16)
Viewed
Dining (32)
Viewed
Pool/beach area (2)
Viewed
Bathroom (16)
Viewed
Business center/function rooms (3)
Viewed
Other (18)

Management photos: Courtesy of the property manager

Viewed
All management photos (12)
Viewed
Room/suite (6)
Viewed
Dining (3)
Viewed
Hotel & grounds (1)
Viewed
Other (2)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities