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All 115 Amman hotels

Kempinski Hotel Amman

5.0 of 5 Hotel   |   Abdul Hamid Shouman St / Shmeisani | P.O. Box 941045, Amman, Jordan
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Ranked #16 of 115 Hotels in Amman
A recent review
4 of 5 stars reviewed 1 week ago
MargieB61 Melbourne, Australia
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438 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
Melbourne, Australia
Contributor
17 reviews 17 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

We did not choose to stay in this hotel, rather our 3 nights here were included in a package tour of Jordan. After the initial 'shock' of security checks on the car we arrived in, and x-Ray of any and all bags and entry (every time) through a metal detector, we were greeted by friendly helpful and considerate staff. Unfortunately... More

Was this review helpful? Yes 1
Kempinski_Amman, General Manager at Kempinski Hotel Amman, responded to this review

Dear Valued Guest, Thank you for taking the time to share with us your experience during your recent stay at the Kempinski Hotel Amman. Being our valued guest, your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in delivering a truly memorable and authentic experience to our customers.... More

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

The location is ok. Great if you're here on business, but saying that, also good if you use the hotels preferred taxi firm to get around. I say that as the taxis that they provide are set prices with knowledgable drivers and cheaper than those you grab on the streets! The hotel amenities are plentiful for a city hotel. Cool... More

Was this review helpful? Yes 3
Kempinski_Amman, General Manager at Kempinski Hotel Amman, responded to this review

Dear Valued Guest, Thank you for taking the time to share with us your experience during your recent stay at the . Being our valued guest, your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in delivering a truly memorable and authentic experience to our customers. I am... More

Colorado Springs, Colorado
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 1 week ago

Seriously, Kempinski, cool name...surpassed only by the restaurant contemporary look to the hotel, lobby, and rooms. I felt very secure and safe at this hotel. The amenities are excellent and has a very good sports bar in the basement. The staff is excellent and very helpful. Amman is a very contemporary cosmopolitan city and both Jordan, Amman, and Kempinski exceeded... More

Was this review helpful? Yes 3
Kempinski_Amman, General Manager at Kempinski Hotel Amman, responded to this review

Dear Valued Guest, Thank you for taking the time to share with us your experience during your recent stay at the . Being our valued guest, your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in delivering a truly memorable and authentic experience to our customers. I am... More

Songkhla Province, Thailand
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Kempinski Hotel Amman, one of the best branches of Kempinski hotels that i used in other countries, all branches of the Kempinski Hotel services are very good. but frankly i say it, Kempinski Amman branch, the best among all the other branches I've used before. Room service is excellent, the oriental food menu is very delicious. it contains multiple dining... More

Was this review helpful? Yes 1
Kempinski_Amman, General Manager at Kempinski Hotel Amman, responded to this review

Dear Valued Guest, Thank you for taking the time to share with us your experience during your recent stay at the . Being our valued guest, your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in delivering a truly memorable and authentic experience to our customers. I am... More

Matawan, New Jersey
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

hotel is in a good location and has beautiful rooms and great amenities. fantastic with extremely helpful and courteous staff. breakfast was very good. We could not be more pleased with this hotel.I would definitely recommend it to others.

Was this review helpful? Yes 2
Kempinski_Amman, General Manager at Kempinski Hotel Amman, responded to this review

Dear Valued Guest: Thank you for taking the time to share with us your experience during your recent stay at the . Being our valued guest, your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in delivering a truly memorable and authentic experience to our customers. I am... More

Saint Louis, Missouri
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Good location hotel , very good level of service and very helpful staff , quick and easy check in. very clean comfortable bed and spacious bathroom. The breakfast was lovely and the staff brought us some local dishes that we had not tried before and were excellent

Was this review helpful? Yes 3
Kempinski_Amman, General Manager at Kempinski Hotel Amman, responded to this review

Thank you for taking the time to share with us your experience during your recent stay at the . Being our valued guest, your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in delivering a truly memorable and authentic experience to our customers. I am pleased to know... More

Riyadh, Saudi Arabia
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I was in Amman this past week for a 5-day trip and chose this hotel as I have been for the past 3-4 years. However, I can honestly say this was my last stay due to the following reasons: - The cleanliness of the rooms is below average and complaining about it over the years has been in vain. -... More

Was this review helpful? Yes
Kempinski_Amman, General Manager at Kempinski Hotel Amman, responded to this review

Dear valued Guest, Thank you for taking the time to share with us your experience during your recent stay at the Kempinski Hotel Amman. Being our valued guest, your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in delivering a truly memorable and authentic experience to our customers.... More

Lavonia, Georgia
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed August 1, 2014

I recently stayed at this property and found a number of small issues with the property that were not resolved during my stay. For example, the drain in the bathtub had no shaft and the water would not go out unless you removed the drain plug. I left note after note for housekeeping to get engineering to fix it, but... More

Was this review helpful? Yes
Kempinski_Amman, General Manager at Kempinski Hotel Amman, responded to this review

Dear valued customer: Thank you for taking the time to share with us your experience during your recent stay at the Kempinski Hotel Amman. Your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in delivering a truly memorable and authentic experience to our customers. I appreciate and have... More

Sydney
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 3, 2014

After a lovely stay at the Kempinski at the Dead Sea, the Amman Kempinski hotel was extremely underwhelming. Cutlery was dirty at breakfast, the A/C in the gym was not functioning, and the staff ignored the do not disturb light on the room. The staff were reluctant to find me local taxis instead of the rip off hotel taxis, and... More

Was this review helpful? Yes 2
Kempinski_Amman, General Manager at Kempinski Hotel Amman, responded to this review

Thank you for taking the time to share with us your experience during your recent stay at the Kempinski Hotel Amman. Being our valued guest, your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in delivering a truly memorable and authentic experience to our customers. I do apologize... More

Helsinki, Finland
Contributor
20 reviews 20 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 28, 2014

We had several colleagues visiting, and were divided in our opinions. Personally, I found the hotel to be very comfortable, and I appreciated the very nice breakfast, reasonably priced in-room dining and good gym facilities. Some others of our group were rather less pleased due to the rooms being somewhat old and in part needing repairs, and the lobby bar/cafe... More

Was this review helpful? Yes 1
Kempinski_Amman, General Manager at Kempinski Hotel Amman, responded to this review

Thank you for taking the time to share with us your experience during your recent stay at the Kempinski Hotel Amman. Being our valued guest, your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in delivering a truly memorable and authentic experience to our customers. I appreciate and... More

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Additional Information about Kempinski Hotel Amman

Address: Abdul Hamid Shouman St / Shmeisani | P.O. Box 941045, Amman, Jordan
Location: Jordan > Amman Governorate > Amman
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Kempinski Hotel Amman 5*
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Also Known As:
Amman Kempinski Hotel

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