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Kempinski Hotel Amman

5.0 of 5 Abdul Hamid Shouman St / Shmeisani | P.O. Box 941045, Amman, Jordan
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Kempinski Hotel Amman
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Kempinski Hotel Amman
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507 reviews from our community

Traveler rating
    190
    169
    96
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Oklahoma City, Oklahoma
Top Contributor
61 reviews 61 reviews
31 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars NEW

My first impression of the Kempinski hotel in Amman was that the staff is unbelievably friendly and helpful. Just walking in the door everyone was all smiles and friendly greetings. My bag was lost at the airport and the concierge immediately took a copy of my lost bag claim ticket so that he could work on tracking down my bag... More 

Was this review helpful? Yes
guam
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Just back from a 5 day stay at this hotel, and overall, it was a very good experience. The food selections at the breakfast and lunch buffets were superb, and the service was friendly and efficient. The sauna, steam room and hot tub made for a blissful post-travel de-stress session, but they had to repair the spa first as when... More 

Was this review helpful? Yes 1
Kempinski_Amman, General Manager at Kempinski Hotel Amman, responded to this review

Dear Valued Guest, Thank you for taking the time to share with us your experience during your recent stay at the Kempinski Hotel Amman. Being our valued guest, your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in delivering a truly memorable and authentic experience to our customers.... More 

Washington DC, District of Columbia
Top Contributor
148 reviews 148 reviews
22 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 1 week ago

The Kempinski Hotel Amman lives up to the Kempinski brand. Rooms are nice if the decor is a bit dated. The public spaces are very nice. The buffet for breakfast is really very generous. The staff are polite and professional. The gym is spacious with a room for cardio and one for weights, and guests have free use of the... More 

Was this review helpful? Yes
Kempinski_Amman, General Manager at Kempinski Hotel Amman, responded to this review

Dear Valued Guest, Thank you for taking the time to share with us your experience during your recent stay at the Kempinski Hotel Amman. Being our valued guest, your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in delivering a truly memorable and authentic experience to our customers.... More 

Geneva, Switzerland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I am a frequent traveller for my work, and in Amman I have stayed for several times now in this hotel. Just would like to mention how satisfied I was with the services and overall accommodation. It is clean, the space well decorated, the position of the hotel is very convenient, staff are extremely amiable, and food is fantastic. The... More 

Was this review helpful? Yes 1
Kempinski_Amman, General Manager at Kempinski Hotel Amman, responded to this review

Dear Luminita, First of all we would like to thank you for taking the time to share with us your valuable comments and feedback. We are delighted to hear that you were satisfied with our facilities and services especially the treatment from our Kempi Hostess, Adriana, for which I already forwarded my appreciation to her. Your loyalty is what we... More 

Tennessee
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I really enjoyed my stay here. The rooms were large, well-appointed,clean and comfortable. The food at the restaurant was very good. I found the staff generally friendly and helpful. The gym is great, large, lots of light, different cardio and weight machines to choose from and of good quality. It is at the top level and has a great view.

Was this review helpful? Yes
Kempinski_Amman, General Manager at Kempinski Hotel Amman, responded to this review

Dear Nadine, Thank you for taking the time to share with us your experience during your recent stay at the Kempinski Hotel Amman. Being our valued guest, your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in delivering a truly memorable and authentic experience to our customers. I... More 

Malmo, Sweden
Top Contributor
121 reviews 121 reviews
101 hotel reviews
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for one night only. The hotel is approached from the back which is a bit confusing when arriving on foot. Arrived at 1230 and was told there would be no non smoking room ready until 45 min later. It took exactly 45 minutes for me to get a room after declining the option of a first floor smoking room.... More 

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Kempinski_Amman, General Manager at Kempinski Hotel Amman, responded to this review

Dear Ms. Marie, Thank you for taking the time to share with us your experience during your recent stay at the Kempinski Hotel Amman. Being our valued guest, your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in delivering a truly memorable and authentic experience to our customers.... More 

Monterey, California
Top Contributor
88 reviews 88 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Everyone here has bent over backwards to make our stay comfortable and really nice. They even went above and beyond acquiring some posters for us. We couldn't have had a better experience with the staff - thanks!

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Kempinski_Amman, General Manager at Kempinski Hotel Amman, responded to this review

Dear Laurain, First of all we would like to thank you for taking the time to share with us your valuable comments and feedback. We are delighted to hear that you were satisfied with our facilities and services and it will be my pleasure to forward your kind words to Abdullah and his team. Your loyalty is what we absolutely... More 

Australia
Top Contributor
129 reviews 129 reviews
44 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We arrived here 24 hours after leaving home and were exhausted, things appeared to go well, checkin good and arrangements for clean bedding etc. we were taken to our room which was a standard room and think it would be like some of the ones reported here. We usually stay in suites on executive club area, so we're shocked to... More 

Was this review helpful? Yes 1
Kempinski_Amman, General Manager at Kempinski Hotel Amman, responded to this review

Dear Elinas & Adrian, First of all we would like to thank you for taking the time to share with us your valuable comments and feedback. We are delighted to hear that you were satisfied with our facilities and services. Your loyalty is what we absolutely honor and we hope we were able to further gain on your trust in... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 26, 2015

Great staff very friendly and helpful. Hotel super nice and clean. I had the greatest time it was a very nice hotel hi I highly recommend coming into this hotel service was great staff was friendly everybody was so helpful if you wanna stay at a hotel this the place to be.

Was this review helpful? Yes 1
Kempinski_Amman, General Manager at Kempinski Hotel Amman, responded to this review

Dear Valued Guest, First of all we would like to thank you for taking the time to share with us your valuable comments and feedback. We are delighted to hear that you were satisfied with our facilities and services. Your loyalty is what we absolutely honor and we hope we were able to further gain on your trust in us... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 25, 2015

We had a great time at this Hotel, Rooms were very cozy and clean, Beds were comfy. The entire facility appeared to be very well maintained. Staff were generous, helpful and friendly, they met our needs couldn't ask for more. I would highly recommend it.

Was this review helpful? Yes 1
Kempinski_Amman, General Manager at Kempinski Hotel Amman, responded to this review

Dear Mr. Nawar, First of all we would like to thank you for taking the time to share with us your valuable comments and feedback. We are delighted to hear that you were satisfied with our facilities and services. Your loyalty is what we absolutely honor and we hope we were able to further gain on your trust in us... More 

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Additional Information about Kempinski Hotel Amman

Address: Abdul Hamid Shouman St / Shmeisani | P.O. Box 941045, Amman, Jordan
Location: Jordan > Amman Governorate > Amman
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Kempinski Hotel Amman 5*
Number of rooms: 278
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Also Known As:
Amman Kempinski Hotel
Hotel Style:
#9 Family Hotel in Amman
#9 Spa Hotel in Amman
#12 Luxury Hotel in Amman
#15 Business Hotel in Amman

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