We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Kempinski Hotel Amman

#15 of 128 Hotels in Amman
Certificate of Excellence
Abdul Hamid Shouman St / Shmeisani | P.O. Box 941045, Amman, Jordan
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Kempinski Hotel Amman
View Map
Add Photo Write a Review

637 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
1 review
5 of 5 stars Reviewed yesterday NEW

I have been coming to the Kempinski in Amman since early 2015. I travel here every few months on business and it has been purely the service of their staff that has me coming back and not even considering another hotel. I can't mention everyone by name, but starting with Abd AlAziz who greats me personally to take my bags... More 

Helpful?
Thank Ghanim G
Amman, Jordan
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

It's not my first time at Kempinski hotels worldwide but it was one of the most special experiences which I just had just before taking my ride to the Airport. I do always feel home when I stay in Kempinski Amman because of all the family members from the team of the hotel, nothing is compared to the great hospitality... More 

Helpful?
Thank rosalinda404
1 review
5 of 5 stars Reviewed 2 days ago NEW

From the first moment of arrival and throughout our stay at Kempinski it was a real magnificent experience, people there are doing a tremendous work, it's like a bee hive!, they are dedicated, ethics professionals, nice, precise, punctual!, every department/ category of service they have over there is completely well managed and professional. you don't even need to bother yourself... More 

Helpful?
Thank Asaad A
Amman, Jordan
2 reviews
3 of 5 stars Reviewed 3 days ago NEW

Two bright and beautiful Ladies in Red, Razan and Bayan are the best ambassadors of this hotel. the care, attention,hospitality and presence , attending to your queries and requests made all the difference to an otherwise ordinary stay. Thank you Ladies in Red.

Helpful?
Thank Ali A
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

On my second time back to the Kempinski, I was again impressed by the friendly service and very decent staff. Most particularly, Razan, Bayan and Abdel Azeez at the reception were warmly pleasant. I wish to also thank Firas at the restaurant for his big welcome and friendly reception. Last but most certainly not least, I wish to thank Rami... More 

Helpful?
Thank Mai-Murad
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear Mai-Murad Thank you for taking the time to write about your stay at Kempinski Hotel Amman . we take pride in our friendly staff and try to make traveling as easy on our guests as possible, and it’s particularly great to read that the extra efforts of our front office staff (Razan, Bayan ,Abdel Azeez and Rami) positively impacted... More 

New York City, New York
1 review
5 of 5 stars Reviewed 1 week ago

I received a very warm welcome from the team at Kempinski Hotel Amman the moment I walked into the hotel. The staff is dedicated to pleasing guests and making their stay comfortable at all times. Zahra and Hasan were particularly attentive, caring and nice. Outstanding service really. I will definitely make it my business hotel in Amman.

Helpful?
Thank Myriam M
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear Myriam M We were humbled to host you here in Jordan , thank you so much for posting such a nice review , Jordan is full of attractive places and historical sightseeing, save and secure as you mentioned you will feel home for sure ,the people are friendly and warm while our concierge team and lady's in red seeks... More 

Colombia
1 review
5 of 5 stars Reviewed 2 weeks ago

Rooms are very clean and well maintained, Service is just perfect in every facility of the Hotel. Especially at the reception desk working some very nice and professional People. Bayan, Laith and Razan always make People feel happy and very welcome. These ladies are not only incredibly beautiful, they know their Job very well so checking in and out is... More 

Helpful?
Thank stavenow
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear Stavenow Thank you for taking the time to share your recent experience whilst staying at The kempinski hotel amman . We are thrilled that the staff, food and overall ambiance contributed to a special experience for you. Bayan, Laith and Razan are an asset to the hotel and I will be sure to pass on your kind comments. Both... More 

1 review
1 of 5 stars Reviewed 3 weeks ago

This review aims to be as direct and objective as possible so I haven't minced words at all. The Good - Location The Bad - Room service was terrible and extremely inefficient with half the order never being produced - Decor of the hotel and the room was extremely dated - Construction for the new extension leaves an undesirable impression... More 

Helpful?
Thank Sartaj A
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear Sartaj A Dear Sartaj A I would like to thank you for your constructive feedback as every guest impression is valuable. I am truly sorry to hear about the inconvenience caused during your last stay. As a matter of fact, the points mentioned in your comment do not reflect our normal standards of service. I will hence address them... More 

Seattle, Washington, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

A fabulous stay in this luxurious hotel.The staff at the reception was just extraordinary.The buffet spread was simply great and keeps changing everyday.The gym and spa were of the highest standards.It was indeed true value for money.

Helpful?
Thank Chandrashekar8
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear Chndrashekar8 Thank you for taking the time to post this wonderful review of your recent stay at The Kempinski Hotel Ammn. It gives me great pleasure to read that our hotel was the perfect hotel choice for your trip to Amman ,I am thrilled that you found the staff polite and friendly throughout your stay and I am sure... More 

Tripoli, Lebanon
Level Contributor
64 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We probably wont come back to this hotel. Its location might be good for business travelers (not sure though) but definitely not for tourists. The hotel is not close to any tourist attraction. It will even be difficult to find a decent restaurant on a walking distance from the hotel. The hotel is getting old and needs renovation. Breakfast was... More 

Helpful?
Thank wassim n
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear wassim n, Thank you for taking the time to write your extensive review and I am sincerely sorry for any inconveniences you have experienced during your stay in November last year. However, I was somewhat surprised to read your comments, especially since you have been personally welcomed by the Executive Assistant Manager of the hotel and even thanked him... More 

Questions? Get answers from hotel staff and past guests. Ask a question

202 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (177)
Viewed
View from room (19)
Viewed
Room/suite (55)
Viewed
Hotel & grounds (15)
Viewed
Family/play areas (1)
Viewed
Dining (33)
Viewed
Pool/beach area (2)
Viewed
Bathroom (16)
Viewed
Business center/function rooms (3)
Viewed
Other (33)

Management photos: Courtesy of the property manager

Viewed
All management photos (25)
Viewed
Room/suite (5)
Viewed
Dining (2)
Viewed
Hotel & grounds (2)
Viewed
Other (16)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Amman hotels
0.5 mi away
Le Meridien Amman
Le Meridien Amman
#7 of 128 in Amman
4.0 of 5 stars 864 reviews
3.0 mi away
InterContinental Amman
1.1 mi away
Four Seasons Hotel Amman
Show Prices
Show Prices
Show Prices
0.6 mi away
The Boulevard Arjaan by Rotana
0.2 mi away
Grand Millennium Hotel Amman
0.6 mi away
Marriott Amman Hotel
Marriott Amman Hotel
#12 of 128 in Amman
4.0 of 5 stars 675 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay