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Imperial Palace Hotel

4th Circle Zahran Street, Amman 11183, Jordan
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128 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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London, United Kingdom
1 review
1 of 5 stars Reviewed 6 days ago NEW

Stay here if you want to experience bad customer service, dirty accommodation, wet carpets, unhelpful Manager and so on and so on. I forgot, also if you are a woman and want to be thrown out of your room in the early hours of the morning because the Manager chose to sleep rather than listen to you.

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Lusaka, Zambia
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed May 26, 2015

I stayed in this hotel for business. The propertyis very old. It used to be under Carlton brand before and you can still see some signs of it, but it is by far not Carlton. Old, not refurbished rooms, dirty swimming pool, the gym is "under renovation". Breakfast is very average, rather on the poor side. Wi-Fi is terribly slow

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Travelers are raving about these Amman hotels

London
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed April 10, 2015

Stayed here for 2 nights and although overall the hotel was OK - clean + at a reasonable price - the rooms we were given were noisy. In addition, breakfast was disappointing with little choice and the facilities were in need of updating - I had to put my toast through the machine 5 times + then gave up as... More 

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ImperialHotel1, Manager at Imperial Palace Hotel, responded to this review

May 13, 2015 Dear Mr, Neildj Greeting from the Imperial Palace Hotel, We were very pleased for welcoming you at our Hotel , and we would like to thank you for choosing our Hotel , as well for taking the time advising us of your experience during your recent stay . We appreciate receiving your constructive feedback, we are grateful... More 

Michigan
Level Contributor
147 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
3 of 5 stars Reviewed February 19, 2015

This is the second time that I have stayed in this hotel, I returned because it is the best hotel that I have found in Amman -- for the money. There are cheaper hotels, and there are much better hotels, but this gives me what I need -- a comfortable room, working bathroom, and breakfast -- all at a low... More 

Was this review helpful? Yes 2
Minnesota
Level Contributor
131 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
3 of 5 stars Reviewed February 12, 2015

It seemed like a moot point. When would I ever be back to Amman? Why bother reviewing this hotel? I was so unhappy with the situation in the lobby that I want to warn others. I realize that hotels do not pick their guests, but they can and should make their lobby welcoming. Smoke is not welcoming. The room was... More 

Was this review helpful? Yes 1
nyc
Level Contributor
76 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed January 28, 2015

We recently stayed for one night at this hotel in January 2015. This was the first hotel where my luggage passed through an xray machine and I had to walk through a metal detector, perhaps because of the hotel's proximity to a government building next door. Interestingly, no one looked at the XR machine images and I doubt that the... More 

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Singapore, Singapore
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 26, 2014 via mobile

Stayed there for one night. It was a very noisy room owing to the main road.Glad it was only one night. The food was not bad but was certainly the worst of all the hotels we stayed in Jordan and Israel.We stayed in a total of six hotels at the time of writing this review.3 of which were in Jordan.... More 

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Auckland Region, New Zealand
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 21, 2014

Rooms were clean, and had all you would need for amenities, staff friendly. Breakfast adequate. Drinks (non and alcoholic were super pricy 7.50jod for a small beer) .. Hotel is in a residential area so need to taxi everywhere (taxis are cheap as long as they are on the meter) Gift shop had the best prices after 7 days of... More 

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Amman, Jordan
1 review
1 of 5 stars Reviewed November 2, 2014

Stayed in this hotel for a business trip. It was recommended by my office because it was close. Would certainly not recommend it to anyone I know. Reception staff aggressive and discourteous. Rooms not well kept. Fridge barely works, water faucet in the bathroom sink clogged and they would not fix it and cleanliness mediocre. Breakfast very bad - limited... More 

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Kolkata (Calcutta), India
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 31, 2014

STRENGTH 1. Housekeeping 2. Bathrooms 3..Food 4. Location 5. Hospitality WEAKNESS 1. Entry scanned every time including hand luggage. A source of irritation 2, Hardly any open space 3. Small swimming pool 4. Very expensive WIFI

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