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All 115 Amman hotels

Bristol Hotel

5.0 of 5 Hotel   |   5th circle, Behind Arab Medical Centre | AbdulRahman Alawi Street Jabl, Amman 11844 , Jordan
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58%
Ranked #27 of 115 hotels in Amman
A recent review
4 of 5 stars reviewed 1 week ago
worldmissionaries Sunny California
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  • Reviews (182)
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182 people have reviewed this hotel

Traveler rating
    27
    76
    54
    15
    10
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8
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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English first
Sunny California
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at this hotel as part of the Gate 1 tour 14 Israel and Jordan package. The lobby was nice and there are 2 sides of this hotel. There is one on the main bulding where the lobby is where most if not all of the rooms are smoking, the other new side is non smoking. S make sure you... More

Was this review helpful? Yes
Sami H, General Manager at Bristol Hotel, responded to this review

I really enjoyed reading your review on Tripadvisor. I shared it with the team and I can honestly say it put a smile on everyone's faces. The good compliments about your stay , It's guests such as yourself that create that dedication among all our team members to work harder and exceed our guests expectations-- we are happy that we... More

Dubai, United Arab Emirates
1 review
1 of 5 stars Reviewed 2 weeks ago

The New main Target of Bristol Hotel is Cutting Cost. It's very bad service, Poor breakfast. ( I agree that it's not Five Starts Standard) Long time for check in and check out. Very late services in Room service and housekeeping. Bad Communication between the team and the guests.

Was this review helpful? Yes
Sami H, General Manager at Bristol Hotel, responded to this review

Dear Mr. Mureb, we would like to thank you for the time spent to review our hotel, must say that your constructive criticism comes from your fear on the hotel and making sure to improve, however as you know you company is one of our top accounts and they all your colleagues are happy with every single service provided in... More

Dubai, United Arab Emirates
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 4 weeks ago

To start with its no where near the 5 star standard it claims to be. Check-in was smooth but the room though clean looked old. Breakfast was average with not enough waiters for service and when available they were busy with themselves rather than attending to guests. I was billed twice for the internet usage and when enquired I was... More

Was this review helpful? Yes 1
Sami H, General Manager at Bristol Hotel, responded to this review

Dear Mr. Leo, We would like to thank you very much for time spent to review our hotel and your constructive criticism which without it we never find the chance to improve, we were very unhappy to learn that you have had some issues during your stay with us which we will take in consideration and work to solve, please... More

WILMINGTON
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 17, 2014

We stayed here for the location. This was my fist visit to the Middle East so my expectation may be off. Service greatly varied from friendly to rude and terrible. We ate at the main restaurant a few times as well as the Luna lounge. We wanted to watch the World Cup, which was only being shown at the sports... More

Was this review helpful? Yes 1
Sami H, General Manager at Bristol Hotel, responded to this review

Dear Ms. Donna, thank you very much for the time spent to review your stay with Bristol Amman, we do appreciate that you chose our hotel. it was not pleasant for us to learn that you have had a couple of issues , hence we would have appreciated your comments while you were staying with us where we could have... More

Ottawa, Canada
Top Contributor
81 reviews 81 reviews
30 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed June 16, 2014

I stayed in February for three nights. It was the nosiest hotel I had stayed in ever! First of all the room automatic door closers banged the room doors very hard - so that at any time of day you were bothered by load bangs from the door closings. Also at night at 11 PM to be exact a live... More

Was this review helpful? Yes 1
Sami H, General Manager at Bristol Hotel, responded to this review

Dear Sir, thank you very much for the time spent to review your stay with Bristol Amman, we do appreciate that you chose our hotel. it was not pleasant for us to learn that you have had the noise issue , hence we would have appreciated your comments while you were staying with us where we could have changed you... More

London, United Kingdom
Contributor
18 reviews 18 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed June 4, 2014

stayed at this hotel as part of a travelsphere tour.our room was very noisy due to a generator or faulty air con unit outside our window so we had to change our room the next morning.this was done without any fuss and our luggage was moved while we were out.the next day half our towels were taken and not replaced,not... More

Was this review helpful? Yes
Sami H, General Manager at Bristol Hotel, responded to this review

Dear Sir, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a good stay at our hotel. we appreciate feedback that we receive,... More

Lisbon-Portugal
2 reviews
4 of 5 stars Reviewed May 26, 2014

This is a review of my first review in the Bristol Hotel. After my first not positive review in the hotel, I'd a conversation with Mr. Ziad F, the General Manager at Bristol Hotel, that explained me that Bristol hotel was changing all the internet connections to a new provider. Indeed the connections improved drastically, and in my last stays... More

Was this review helpful? Yes
Sami H, General Manager at Bristol Hotel, responded to this review

I really enjoyed reading your review on Tripadvisor. I shared it with the team and I can honestly say it put a smile on everyone's faces. The good compliments about your stay , It's guests such as yourself that create that dedication among all our team members to work harder and exceed our guests expectations-- we are happy that we... More

england
Top Contributor
55 reviews 55 reviews
22 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed May 26, 2014

Arrived late at night and no problems with reception. Staff friendly and helpfull. We used this as our first stop on a tour of jordan. Beds very comfatble. Restaurant really nice and food more than adequate. Only problem, spoons in short supply, very strange!.Central to the sights of Amman. Sugest that you dine early as choice could be limited.

Was this review helpful? Yes
Sami H, General Manager at Bristol Hotel, responded to this review

I really enjoyed reading your review on Tripadvisor. I shared it with the team and I can honestly say it put a smile on everyone's faces. The good compliments about your stay , It's guests such as yourself that create that dedication among all our team members to work harder and exceed our guests expectations-- we are happy that we... More

Vantaa, Southern Finland, Finland
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 19, 2014

A Arrived late night, got a room at seventh below the top restaurant, god party above. On second request at 0200 the music stopped. As compensation got a nice suite for next night on the other wing. Good service and breakfast.

Was this review helpful? Yes
Sami H, General Manager at Bristol Hotel, responded to this review

We would like to thank you for the time spent reviewing Bristol Hotel, the staff enjoyed your comments once we read them about the food and the service. We are looking forward to being at your service again in the future. More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 21, 2014

This is not the best hotel in the world but the staff will make you feel home in every word they say. The elevators are a little bit slow but other than that my stay at the Bristol was perfect. Hafed Luqman Yemen Ps. I was there when I had an international workshop it's a great place to have your... More

Was this review helpful? Yes 1
Sami H, General Manager at Bristol Hotel, responded to this review

I really enjoyed reading your review on Tripadvisor. I shared it with the team and I can honestly say it put a smile on everyone's faces. The good compliments about your stay , It's guests such as yourself that create that dedication among all our team members to work harder and exceed our guests expectations-- we are happy that we... More

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Additional Information about Bristol Hotel

Address: 5th circle, Behind Arab Medical Centre | AbdulRahman Alawi Street Jabl, Amman 11844 , Jordan
Location: Jordan > Amman Governorate > Amman
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Bristol Hotel 5*
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Also Known As:
Bristol Hotel Amman

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#17 Luxury Hotel in Amman
Hotel Class
Official Description (provided by the hotel)
The Five Star Bristol Amman Hotel has a unique destination, being in the heart of Amman, Jordan, near the prestigious Abdoun. It seeks to redefine the holiday experience, offering comfort and luxury for families and everyone, with its outstanding views and rooms, starting from its Executive Suites, Business Suite, Bristol Suite, Junior Suite, Club room, Superior standard room, non smoking floor. Watch your favourite games at the famous Players Sports Bar or try our mouth-watering dishes while enjoying the view of Amman at the 8th floor of AG's Lounge rooftop. An intoxicating blend of luxury, history and colonial ambiance no other hotel can match. ... more   less 
Number of rooms
170

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