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All 116 Amman hotels

Grand Hyatt Amman

5.0 of 5 Hotel   |   Hussein Bin Ali St., Jabal Amman | PO Box 831159, Amman 11183, Jordan
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Ranked #8 of 116 Hotels in Amman
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Eva G Washington DC, District of Columbia
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356 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed at the hotel for 2 months during a business trip. The hotel is nice, the rooms are comfortable and there are well kept gym and pool facilities. There is an indoor and outdoor pool. The breakfast buffet included in the room price is excellent and has something for everyone. It also has a gorgeous view of the Blue... More

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GrandHyattAmmanHotel, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear Eva G, Thank you for taking the time to share with us your Hyatt experience. We are glad to learn that you enjoyed your overall stay with us, and we thank you for your nice comments about our rooms, restaurants, gym and pool. Please rest assured that your feedback about the spa has been shared with our team and... More

Long Beach, California
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My wife had a great 4 night stay as we used the Grand Hyatt as our base to explore northern Jordan. The breakfast buffet was fabulous. I had to skip a couple of breakfasts to make sure I could still fit into my hiking shorts. Dinner at the Club Level was a great way to end a long day with... More

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GrandHyattAmmanHotel, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear Newportfiji, Thank you for such a wonderful review! We are very happy to learn that you enjoyed your stay and our breakfast and dinner in particular. Our priority is to ensure that your needs and expectations are always met and exceeded. We hope that we will have the pleasure of welcoming you back to Grand Hyatt Amman in the... More

Dubai, United Arab Emirates
Senior Contributor
30 reviews 30 reviews
25 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Great Hotel. I liked the rooms, they are beautiful and nothing is missing inside. The only bad thing is the soundproof of the windows! We can hear all the noise that is coming from outside. We have been accosted by prostitutes offering their services...

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GrandHyattAmmanHotel, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear Amine T, Thank you for sharing with us your feedback. We are glad to hear that you enjoyed our rooms, and we will make sure to pass your comments to our management team. We hope to welcome you back at Grand Hyatt Amman. Yours Sincerely, Bailasan Badwan Public Relations Manager More

Cambridge, United Kingdom
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We arrived in Amman at the Hyatt early on Saturday 4th October and received the most positive of welcomes. Our 3 day stay confirmed that the hotel staff are as friendly and helpful as one could wish for and the room was large, clean and as well appointed as any we have found anywhere in the world. Whilst the food... More

Was this review helpful? Yes 1
GrandHyattAmmanHotel, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear Ahendersonsmith, We are very pleased to hear of your recent stay with us. We really appreciate your nice comments about our staff,rooms and cleanliness. Our priority is to ensure that your needs and expectations are always met and exceeded. We thank you for recommending the Grand Hyatt Amman and we look forward to welcoming you back soon. Yours Sincerely,... More

Dubai, Dubai, United Arab Emirates
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Was there for 4 nights. The service is exceptional, however some holes in that great service at times on the terrace from 5pm on. The shisha isn't the best either. Hotel very clean and all people go above and beyond. The spa and gym were as good as anywhere and really go above and beyond to give you a good... More

Was this review helpful? Yes 1
GrandHyattAmmanHotel, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear Scott W, Thank you for choosing to stay with us during your recent visit to Amman and for taking the time to share the details surrounding your experience. We really appreciate your nice comments about our service, cleanliness, and staff. We will make sure to pass your kind words to Sana'a our spa manager. We look forward to welcoming... More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was there on a business trip with fellow colleagues. This hotel had very nice and spacious rooms with nice a bathroom and big comfy bed. I also enjoyed the pool and spa. The breakfast was generous and delicious. Highly recommended.

Was this review helpful? Yes 1
GrandHyattAmmanHotel, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear Dalia S, Thank you for such a great review and for sharing with us the details surrounding your experience at Grand Hyatt Amman. We are glad to hear that you enjoyed our rooms, spa and pool and found our breakfast generous and delicious. We hope to welcome you back at Grand Hyatt Amman soon. Yours Sincerely, Bailasan Badwan Public... More

UK
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 2 weeks ago

I stayed in this hotel earlier this year, the staff are very friendly - very happy to assist you in restaurant reservations, directions etc... The breakfast was nice with lots of options including freshly cooked options. The room was clean and spacious and generally as expected. Location wise one is able to walk to town / a number of popular... More

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GrandHyattAmmanHotel, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear aperson113, Thank you very much for sharing with us your feedback.We are very happy to hear that your stay at Grand Hyatt Amman met your expectations. We are also glad to learn that you enjoyed our rooms, breakfast and found our staff to be helpful. We look forward to welcoming you back at Grand Hyatt Amman. Yours Sincerely, Bailasan... More

Indiana
Reviewer
5 reviews 5 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our first time staying in a Hyatt Hotel, and I must say they have gotten it right! Everyone on the staff was welcoming and helpful, and as we were celebrating our 40th anniversary, we were upgraded to a lovely suite with an amazing view. Thank you and we will be back!

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GrandHyattAmmanHotel, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear Sam H, Thank you for taking the time to share with us such a great review. Happy 40th anniversary! We are glad to learn that you enjoyed your stay at the suite and found our staff to be helpful. We look forward to welcoming you back at Grand Hyatt Amman. Yours Sincerely, Bailasan Badwan Public Relations Manager More

Orlando, Florida
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Spent a couple of nights with my family while visiting Amman. Hotel is very well located with easy access to other areas in the city. Rooms were at Grand Hyatt level (excellent) and we dined at two of hotel restaurants, with an excellent dinner in the Italian restaurant (beef carpaccio was outstanding, funghi risotto was really al dente). There were... More

Was this review helpful? Yes
GrandHyattAmmanHotel, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear Roberto M, Thank you for taking the time to share with us your feedback.We are glad to hear that you enjoyed your overall stay with us; particularly our rooms and restaurants. Your kind words and comments are much appreciated.Our priority is to ensure that your needs and expectations are always met and exceeded. We hope that we will have... More

1 review
1 of 5 stars Reviewed 4 weeks ago

I had dinner with my friend at the Thai restaurant the food was just ok not wow and the wine like vinegar the temperature of the wine like tea , in addition it's too expensive 300 JOD for four persons.

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GrandHyattAmmanHotel, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear Tariq S, Thank you for taking the time to share your feedback with us. We are very sorry to hear that you had a bad experience during the Thai promotion we held at our Vietnamese restaurant and that our promotion did not meet your expectations.We hope this experience does not deter you from visiting Grand Hyatt Amman's outlets in... More

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Additional Information about Grand Hyatt Amman

Address: Hussein Bin Ali St., Jabal Amman | PO Box 831159, Amman 11183, Jordan
Phone Number:
Location: Jordan > Amman Governorate > Amman
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Hyatt Amman 5*
Number of rooms: 316
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Also Known As:
Grand Hyatt Amman Hotel Amman
Hyatt Amman
Amman Grand Hyatt
Amman Hyatt

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