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Grand Hyatt Amman

#7 of 117 Hotels in Amman
Certificate of Excellence
5.0 of 5
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Hussein Bin Ali St., Jabal Amman | PO Box 831159, Amman 11183, Jordan
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Grand Hyatt Amman
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Ranked #7 of 117 Hotels in Amman
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed today
flyair340 Flörsheim, Deutschland
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407 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Flörsheim, Deutschland
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed today NEW

My first time in Amman...stayed at the Grand Hyatt...very nice hotel! Extremely friendly staff, high security! Big clean rooms, spacious bath rooms, free mineral water, fruit basket, all major and more TV channels, including movies, sports etc... Little minus: due to the time change from Thursday to Friday wake up call was one hour TOO early...should not have happened at... More 

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Philadelphia
Contributor
17 reviews 17 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed at Grand Hyatt Amman at the end of March 2015 for 2 nights. It’s pretty similar to a Hyatt in the US – no complaints with the room or the service. Good location (at 3rd circle), although nothing is really within walking distance. That doesn’t matter in Amman where taxis are incredibly cheap. The Club Lounge was decent... More 

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Bonn, Germany
Contributor
19 reviews 19 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed yesterday NEW

Of course, the Hyatt in Amman is a very good hotel - you get what you pay for. The rooms are spacious, well-designed, the food is good, Internet is working (although a little bit slow), conference facilities are ok, although I don't understand why they always have to be in the basement without natural light... Still, service could be better,... More 

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Grand Marais, Minnesota
Top Contributor
123 reviews 123 reviews
51 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Grand Hyatt provides a reliable, high quality, clean, and secure location for basing a visit to Amman and Jordan. I stayed for business over a two week period. Each of three separate stays were very satisfying. The staff are very attentive and accommodating. My rooms were comfortable and generally clean, although each has some example of a lack of... More 

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GrandHyattAmmanHotel, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear SelwaySteward, Thank you very much for posting on our TripAdvisor page. It is a great pleasure to learn that your overall stay with us met your expectations. We are also happy to hear that you enjoyed our rooms, breakfast, internet and we thank you for your kind comments about our staff. Please accept our apologies for your experience with... More 

Mumbai (Bombay), India
Contributor
12 reviews 12 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed at this property on a two day business visit to Amman recently. The location of the Hotel is good and the service was also as per expectation with the front desk staff being very efficient. Property however is fairly old and could do with some refurbishment. Breakfast was acceptable but could do with some more international items. Could recommend... More 

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GrandHyattAmmanHotel, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear Topsy67, Thank you for taking the time to post on our TripAdvisor page to share your feedback. It is a great pleasure to know how much you enjoyed your overall stay with us, and thank you for your nice comments about our staff. We will pass on your recommendations about breakfast to our Food and Beverage team.We continuously attempt... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

From the moment my friends and I arrived at the Grand Hyatt, we knew we were in for a whole new experience. The luxurious surroundings and the friendliness of the staff became apparent immediately.Our apartment was massive with a big lounge area, good size dining area, well fitted out kitchen, and 5 bedrooms.....3 ensuite and everything was clean and in... More 

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GrandHyattAmmanHotel, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear Joe B, Thank you for choosing to stay with us during your recent visit to Amman and for taking the time to post on our TripAdvisor page. We are delighted to read all the positive comments you shared and how much you enjoyed your overall stay with us. We are also glad that you had the opportunity to sample... More 

Riverdale, New York
Top Contributor
81 reviews 81 reviews
8 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago

From start to finish, a true Hyatt worthy experience. Beautiful property, friendly staff, and great security. Good assortment of restaurants onsite. Also conveniently has a "Toni and Guy" in the basement for quick haircuts. One of the best hotels in Amman. Highly recommend.

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GrandHyattAmmanHotel, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear Bill A, Thank you very much for taking the time to post on our TripAdvisor page and for sharing your feedback. We are extremely happy to learn that you enjoyed your overall stay with us and that our rooms, service, restaurants and security met your expectations. We constantly strive to deliver high quality service to our guests.Thank you also... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

From the moment we arrived we were looked after very well. All members of staff were very friendly and accomodating with any requests. The pool, spa and gym area is excellent and very relaxing. The breakfast bar was full of options, with lots of healthy bites which is great. The food and coffee from the deli shop was great for... More 

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GrandHyattAmmanHotel, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear Kevin C, Thank you very much for posting on our TripAdvisor page. We are very pleased to hear of your recent stay with us. We really appreciate your nice comments about our staff,service, pool, gym, spa, breakfast and food in the Deli and our Italian restaurant L'incontro. We are extremely glad to learn that you enjoyed your stay in... More 

Cairo, Egypt
Contributor
13 reviews 13 reviews
11 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

One of the most wonderful hotels I have ever stayed in, everything is wonderful starting from entrance employee. The only comment for me was the reception, I know that my company booking was with free wifi but during check in the reception person told me that I have to pay, and next day when I checked with my company and... More 

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GrandHyattAmmanHotel, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear Mmousa, We are very pleased to hear of your recent stay with us. We really appreciate your nice comments about our hotel. We do apologize for the experience you had at reception, we strive to deliver consistent service and that we fell short during your stay is not something we take lightly.Please rest assured that your comments have been... More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is the place to be in Amman. A great hotel, and welcoming staff. Rooms are exceptionally clean and the in room facilities are modern and unrivalled. I stayed there for two nights and I have only great words to say about this hotel. I strongly advise people heading to Amman to go there.

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GrandHyattAmmanHotel, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear Saad H, Thank you for taking the time to share with us your Hyatt experience and for posting on our TripAdvisor page. We are glad to learn that you enjoyed your overall stay with us, and we highly appreciate your nice comments about our rooms, facilities and service. Your feedback has already been shared with our team. We hope... More 

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