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Grand Hyatt Amman

5.0 of 5 Hussein Bin Ali St., Jabal Amman | PO Box 831159, Amman 11183, Jordan
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Grand Hyatt Amman
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379 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Amman, Jordan
Senior Contributor
35 reviews 35 reviews
23 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The most positive thing about this hotel is its staff. Kudos to all staff members. Always smiling and very helpful and willing to serve. Special thanks to all staff members around the hotel from all of us. Keep up the good work. I credit this hotel on this basis. Other points I give them credit for; clean comfortable bedding, fast... More 

Was this review helpful? Yes 1
GrandHyattAmmanHotel, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear Muna A, Thank you for taking the time to share the details of your recent stay with us. We thank you for your nice compliments about our staff, we have already passed on your comments. Please accept our apologies for your experience this time with our restaurants, the shops around the hotel and the cleanliness of the bathrooms. We... More 

Houston, Texas
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed at Grand Hyatt on business for a week in December. Initial impressions, very nice lobby with a beautiful red Christmas tree. Lobby for drinks and dinner had a great atmosphere with nice cozy seating areas and fireplaces. Rooms overall were nice but bathrooms really needed updating. or a good cleaning and regrouting in shower and tub. It was not... More 

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GrandHyattAmmanHotel, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear MelissaHouston, Thank you for choosing to stay with us during your recent visit to Amman and for taking the time to share the details surrounding your experience. We are glad to learn that you enjoyed our lobby, the rooms, and gym. We thank you for your nice comments about our staff. Your feedback about our bathrooms has been shared... More 

Sydney, Australia
Contributor
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 20, 2014

i stayed for 4 days for my honeymoon, everything was fine, but when i checked out i was surprised that i found one of the complimentary chips had been opened. Which i guess by one of the room cleaning staff. i didn't understand why they did such a thing!!! but it did happen anyhow.

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GrandHyattAmmanHotel, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear udayuday, Thank you for taking the time to share the details of your recent stay with us. Please accept our apologies for your experience with our housekeeping staff. We strive to deliver consistent service and that we fell short during your stay is not something we take lightly. I have shared your feedback with the team and will look... More 

Virginia
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 18, 2014

Stayed at the Grand Hyatt Amman for a week in Dec 2014. The hotel is relatively old but is very well maintained. I stayed in one of the suites and it was very spacious and comfortable. Housekeeping did an excellent job keeping the room clean. Breakfast was very good; lots to choose from. The chefs making the omelets did a... More 

Was this review helpful? Yes 2
GrandHyattAmmanHotel, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear BizTraveler81, Thank you for taking the time to share with us your feedback on our Trip Advisor page. We are glad to hear that you enjoyed your overall stay with us, and found our suites spacious and comfortable and that you liked our breakfast . Thank you for your nice comments about our staff, we will make sure to... More 

Dubai, UAE
Top Contributor
158 reviews 158 reviews
55 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed December 5, 2014

I had an excellent three-day stay here on a recent business trip. The room was very spacious and comfortable, and the breakfast was amazing as usual. One of my favorite things about this hotel is the outside terrace, which is a great spot for a late-night drink or a sheeshah. This is always one of my favorite places to stay... More 

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GrandHyattAmmanHotel, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear The_YTT, Thank you for taking the time to share with us your feedback and posting on our TripAdvisor page.We are glad to learn that you recently had an excellent stay with us, and you enjoyed the spaciousness and comfort of our rooms, our breakfast., and the terrace. We look forward to welcoming you back soon at Grand Hyatt Amman.... More 

Sydney, Australia
Top Contributor
64 reviews 64 reviews
14 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed December 2, 2014

It was such a pleasure to stay in this hotel. The hotel is to be congratulated on the standards its staff maintain. They were professional, friendly, warm and efficient. We had a standard room which was spacious, nicely decorated and provided everything you could need. It was quite and although on the lower floors still had a pleasant outlook. The... More 

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GrandHyattAmmanHotel, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear Christinemayberry, Thank you for taking the time to post on our TripAdvisor page and for sharing such a wonderful review. We are very happy to hear that your overall stay with us met your expectations, and that you enjoyed our rooms, Lounge and restaurants. Thank you for your nice comments about our staff, we will make sure to pass... More 

McLean, Virginia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 1, 2014

My husband and I came to Amman for the weekend and stayed here. It was a very nice hotel, and the food (both room service and at the restaurants) was some of the best that we've had at a Hyatt hotel. They were hosting weddings all four nights that we were there, and you could here the music from the... More 

Was this review helpful? Yes 1
GrandHyattAmmanHotel, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear Alezundria J, Thank you for posting on our TripAdvisor page and sharing with us your feedback. We are glad to hear that your stay with us met your expectations, and that you enjoyed our rooms, food and service. We highly appreciate your nice comments about our staff and we will make sure to pass them on to the team.... More 

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 25, 2014

I was coming for the business issue and chose this hotel of very good location close to every destinations. It was my first staying in Grand Hyatt and I was surprised in a good way. Starting from security point felt that I am really in safety place. Check in very fast and room on 9th floor was with amazing view.... More 

Was this review helpful? Yes 1
GrandHyattAmmanHotel, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear Natalia S, Thank you for taking the time to post on our TripAdvisor page and share your feedback with us. It is a great pleasure to know how much you enjoyed our rooms, breakfast, and most importantly that you felt safe. We highly appreciate your nice comments and encouraging words about our staff, and we will make sure to... More 

Boston, MA
Top Contributor
70 reviews 70 reviews
29 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed November 21, 2014

The Grand Hyatt and the Intercontinental are the two premier places to stay in Amman. They are conveniently located at the 3rd and 2nd Circles (respectively), which are convenient to the restaurants and shops on Rainbow street and just up the hill from the old city center. I walked by the Intercontinental several times and stayed at the Hyatt for... More 

Was this review helpful? Yes
GrandHyattAmmanHotel, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear ceshorey, Thank you for choosing to stay with us and for taking the time to let us know about your experience at Grand Hyatt Amman. We are glad to learn that you found our hotel modern and you enjoyed our rooms, breakfast and restaurants. Your comments about the friendliness and enthusiasm of our staff are much appreciated, and we... More 

Huntsville, Alabama
Top Contributor
98 reviews 98 reviews
20 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed November 18, 2014

I thought I was staying at an luxurious Grand Hyatt, and paying for the name...unfortunately that wasn't the case. The hotel itself is a bit dated, and somewhat old. It didn't have the posh and show that all other Grand Hyatt's bring with them. That's the reason I stay there! Don't get me wrong though, It was a good hotel.... More 

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GrandHyattAmmanHotel, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear PinkPanda1812, Thank you for taking the time to share your feedback with us. We are sorry to hear that our hotel did not meet your expectations. We hope this experience does not deter you from staying at Grand Hyatt Amman in the future. Please rest assured that your feedback has been shared with our management team and we will... More 

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Additional Information about Grand Hyatt Amman

Address: Hussein Bin Ali St., Jabal Amman | PO Box 831159, Amman 11183, Jordan
Phone Number:
Location: Jordan > Amman Governorate > Amman
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Grand Hyatt Amman 5*
Number of rooms: 316
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Also Known As:
Grand Hyatt Amman Hotel Amman
Hyatt Amman
Amman Grand Hyatt
Amman Hyatt
Hotel Style:
#3 Romantic Hotel in Amman
#6 Spa Hotel in Amman
#9 Luxury Hotel in Amman
#10 Business Hotel in Amman

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