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All 113 Amman hotels

Grand Hyatt Amman

5.0 of 5 Hotel   |   Hussein Bin Ali St., Jabal Amman | PO Box 831159, Amman 11183, Jordan
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Ranked #6 of 113 hotels in Amman
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
DHafez Egypt
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309 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Egypt
Senior Contributor
43 reviews 43 reviews
25 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I stayed for 3 nts there on a business trip. Starting with the rooms; excellent size with desk. Nice and spotless bathroom, v comfortable bed almost all amenities are available. I was welcomed in the room with a fruit plate and a Jordanian soft toy camel which I loved. A big flat screen with a variety of channels. The bathroom... More

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GrandHyattAmmanHotel, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear DHafez, Thank you for taking the time to share with us your feedback. We are glad that you enjoyed your overall stay with us, especially our rooms, bathroom, and the quality of our food. We are also happy to hear that you found our staff polite and professional. Your comments about the breakfast area have been noted and passed... More

Dubai, United Arab Emirates
Senior Contributor
47 reviews 47 reviews
27 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have been here last year and I was happy to find again very good service. The room was quite spacious and well decorated. Wi-fi is available but it not free. Even if the reduced the price from 15 JOD to 10 JOD per day, I still find it quite expensive for a Business Hotel. Staff members were helpful. Breakfast... More

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GrandHyattAmmanHotel, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear Althenyon, Thank you for taking the time to give us your feedback. We are glad you enjoyed your stay and were content with our service. We have noted your comments about the slow service in the breakfast area and we passed them to the Director of Food and Beverage. We have also spoken to our Italian Chef Davide to... More

jerusalem
Contributor
18 reviews 18 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Checked in at 1:00 pm on friday da the first impression of the reception was nice , welcoming staff . then went to the room the room was nice , clean and i asked for a non smooking room . the next morning went to have breakfast the quality of food was not that good especially thye water for tea... More

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GrandHyattAmmanHotel, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear majdi s, Thank you for taking the time to share with us your feedback. We are glad to learn that you enjoyed your short stay with us, and that our staff was welcoming and accommodating.We are sorry to hear that you were not happy with the quality of breakfast, but please note that your comments have been passed on... More

Saint Cloud, Minnesota
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Really a pleasant stay here for business, of 2 nights. The staff went all out to ensure a pleasant stay. All facilities are well kept, and so clean. The highlight is the restaurant on the main floor. Chef Thomas has an excellent menu and the preparation was perfect, while presentation was equal appeal. I recommend for business travelers seeking luxury... More

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GrandHyattAmmanHotel, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear p l, Greetings from Grand Hyatt Amman and thank you for such a wonderful review! We are glad to learn that our staff ensured that you had a pleasant stay with us and that you found our facilities to be well kept and clean. Great to also hear that you enjoyed our main restaurant "32 North", and that you... More

New York City, New York
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 of 5 stars Reviewed March 20, 2014

Great hotel. Really nice facilities, and good service. The staff makes sure that you feel welcomed and that you are comfortable and they are always willing to try to make your stay as wonderful as possible.

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GrandHyattAmmanHotel, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear john r, Greetings from Grand Hyatt Amman! Thank you for sharing this wonderful review. We are delighted to learn that you enjoyed your stay with us, particularly our facilities,service and most importantly that you felt welcomed and comfortable. It is always great to hear compliments about our staff, I will make sure to share your review with our management... More

Barcelona, Spain
Top Contributor
104 reviews 104 reviews
55 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed February 24, 2014

A generally good Grand Hyatt, offering comfortable, well equipped rooms, friendly staff and conveniently located. I did have a small problem upon check-in as the room type I had reserved and confirmed had been sold out. There was quite some delay and confusion in assigning me a room, which was annoying after a 16 hour trip. What I think is... More

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GrandHyattAmmanHotel, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear Braddy Barcelona, Greetings from Grand Hyatt Amman! Thank you for taking the time to share with us your feedback.We are glad you found our hotel to be comfortable, our rooms well equipped , and our staff friendly. We sincerely apologize for the delay you faced during the check-in process, I will make sure to pass your comments to the... More

Kampala
Contributor
12 reviews 12 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 9, 2014

As long as the client is paying, this would be a great choice for a business stay in Amman. Great gym, great breakfast & coffee. The service could be a bit friendlier and attentive in the restaurant at breakfast, but the rooms are tip top.

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GrandHyattAmmanHotel, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear Jake L , Greetings from Grand Hyatt Amman. Thank you for taking the time to share with us your feedback.We are glad that you enjoyed our gym, breakfast and rooms. We apologize for any inconvenience caused at the restaurant and I will pass on your comments to the Food and Beverage department. We look forward to welcoming you back... More

Aqaba, Jordan
Contributor
14 reviews 14 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 28, 2014

Its not our first time to this hotel ,we r regular guests their , every time the staff of the hotel pay us a special care ,the rooms r v.good specially after the renovations , we love the breakfast in this hotel

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GrandHyattAmmanHotel, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear rani n, Greetings from Grand Hyatt Amman. Thank you for taking the time to share with us your experience and feedback. We are glad you enjoyed your stay and we look forward to welcoming you back to Grand Hyatt Amman. Kind regards, Bailasan Badwan Public Relations Manager More

Riyadh, Saudi Arabia
Top Contributor
85 reviews 85 reviews
62 hotel reviews
130 helpful votes 130 helpful votes
4 of 5 stars Reviewed January 9, 2014

We stayed 4 nights in Grand Hyatt Amman. This was a very good stay. The hotel is well located close to a major avenue that drives you easily outside Amman either to Dead Sea, Jerash or Desert castles. Still, you have to ask your way to the concierge before departure as Amman is completely lacking of any orientation signs (you... More

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GrandHyattAmmanHotel, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear Voyageur Shanghai , Greetings from Grand Hyatt Amman! Thank you for taking the time and effort to write such a nice review.We are delighted to hear that overall you enjoyed your stay with us and had a pleasant experience. Your kind comments are very much appreciated. We will pass your comment about having hot dishes for breakfast to the... More

Kuwait
Contributor
15 reviews 15 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 6, 2014

One of the best hotel's I have stayed in. Excellent and courteous staff across the hotel. Good rooms with the basic amenities. Excellent lounge. Very nice health club and Jacuzzi. Fantastic breakfast, one must try their whole wheat (brown) buns, they are the best. Beautiful lobby. I would like to share this experience of mine with all. I happened to... More

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GrandHyattAmmanHotel, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear Swapnil D , Greetings from Grand Hyatt Amman! Thank you for taking the time to write such a great review and for sharing with us your positive experience.We are delighted to hear that you were content with the room, breakfast, lobby, heath club and Jaccuzi. Your kind words are highly appreciated, and we are extremely glad that our staff... More

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Additional Information about Grand Hyatt Amman

Also Known As:
Grand Hyatt Amman Hotel Amman
Grand Hyatt Amman Hotel
Hyatt Amman
Amman Grand Hyatt
Amman Hyatt
Address: Hussein Bin Ali St., Jabal Amman | PO Box 831159, Amman 11183, Jordan
Phone Number:
Location: Jordan > Amman Governorate > Amman
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Amman
#5 Luxury Hotel in Amman
#10 Business Hotel in Amman
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Grand Hyatt Amman 5*
Official Description (provided by the hotel):
Grand Hyatt Amman is the preferred address for the discerning business traveler and leisure travelers visiting Amman. The hotel is conveniently located in the heart of Amman's business and diplomatic district, with an invaluable link to the Trade, Exhibition and Conference Centre, and just 30 minutes from Queen Alia International Airport. Grand Hyatt Amman is also within easy access of Amman's exclusive shopping areas and is the ideal base from which to discover Jordan’s numerous attractions. Grand Hyatt Amman offers 311 elegant guestrooms, including 16 suites and Hyatt's exclusive Grand Club® accommodation. The hotel's spacious rooms offer everything from high-speed Internet connectivity to heavenly feather duvets, while the suites are a haven of exceptional luxury and modernity, accented by an Arabesque style. Grand Hyatt Amman also provides 50 luxury residential apartments for the long-staying guest. Housed in the Hyatt Tower, the apartments are linked to the hotel by a walkway. Promising the ultimate in indulgence, comfort and a home-away-from-home experience, the hotel spares no effort to ensure that every guest’s needs and expectations are met and exceeded, and that their stay is exquisite, relaxing and memorable. ... more   less 
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