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Grand Hyatt Amman

#8 of 119 Hotels in Amman
Certificate of Excellence
5.0 of 5
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Hussein Bin Ali St., Jabal Amman | PO Box 831159, Amman 11183, Jordan
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Grand Hyatt Amman
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Ranked #8 of 119 Hotels in Amman
Certificate of Excellence
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422 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

Superlative staff, accommodating to the smallest detail! Fabulous food, my favorite was the 5 Star Breakfast buffet! Secure environment with every amenity imaginable! My favorite place to stay in Amman. I've utilized every aspect of this 5Star Hotel (fitness center, indoor/outdoor pool, indoor outdoor dining/bar environments, meeting rooms, spa) all facilities here exceeded my every expectation!

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Leigh-on Sea, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I simply loved this hotel , the staff were so genuine and friendly . During the day I practically had the terraced pool area to myself . I looked forward to meal times as the food was delicious . Even in the executive suite the buffet breakfast was delicious , you also enjoy drinks and the most lovely hors d`oeuvre... More 

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London, United Kingdom
Top Contributor
170 reviews 170 reviews
18 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The hotel is bustling with tourists, businessmen in suits and locals but one thing missing is the internet wifi connection extremely slow and in a hotel like this it ought to be efficient especially for business people. The 3 main restaurant outlets are one of the best in town. There is a deli and a lovely outdoors terrace that serves... More 

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Beirut, Lebanon
Contributor
16 reviews 16 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I visited this hotel around Christmas. Service was great. Room was great, very generous with the complementary snacks in the rooms (a jar of hazelnuts, a jar dates, a plate of chocolate covered dates, a fruit plate, a jar of dried apricots, tea & coffee and a wine bottle). You feel pampered at the hotel. The staff are really helpful... More 

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GrandHyattAmmanHotel, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear moudz, Thank you for taking the time to post your review on our TripAdvisor page. We are very pleased to hear of your recent stay with us. We really appreciate your nice comments about our rooms, staff, indoor pool and gym. It is also very rewarding to hear that you felt pampered during your stay. Our priority is to... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Grand hyatt amman was by far one of the best hotels i've ever been to! their welcoming staff and great food made me wonder how amazing would their rooms be.. Unfortunately i was only there for lunch (L'incontro.. Best italian restaurant in town!) but i would definitely try to book a night there!

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GrandHyattAmmanHotel, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear Princessbern, Thank you for taking the time to post a review on our TripAdvisor page and for sharing your experience at Grand Hyatt Amman. We are delighted to learn that you have enjoyed our Italian restaurant L’incontro”. We are also glad to see how much you appreciate the friendliness of our staff. It is very rewarding to know we... More 

Jerusalem, Palestinian territories
1 review
5 of 5 stars Reviewed 1 week ago

Staff at Grand Hyatt Amman are remarkable and made my stay very comfortable. Food is fresh and of good quality. The hotel's location is a walking distance from interesting streets in Amman, like Rainbow street. Love it, it feels like home.

Review collected in partnership with Hyatt Hotels

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GrandHyattAmmanHotel, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear Tamara Q, Thank you for taking the time to share with us your feedback on our TripAdvisor page. We are extremely happy to learn that you enjoyed your stay with us and we highly appreciate your positive comments about our staff and the food quality. It is also very rewarding to hear that you felt at home during your... More 

Acworth, GA, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Wonderful place where they treat you like a king. Enjoyed my time here! Right in the middle of Amman (or at least seemed that way), and I felt comfortable walking around the area. Everyone was very friendly and seemed to go out of their way to leave a positive impression. This was the hotel staff and the locals that were... More 

Review collected in partnership with Hyatt Hotels

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GrandHyattAmmanHotel, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear Laurin E, Thank you for taking the time to share your experience on TripAdvisor. We are extremely happy to learn that you had a wonderful stay at Grand Hyatt Amman and we thank you for your generous comments about our staff. Our priority is to ensure that your needs and expectations are always met and exceeded. We hope that... More 

Contributor
13 reviews 13 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Hyatt's lobby with its Swarovski chandeliers is by far my favourite in town. Friendly room interior, attentive staff and lovely terrace in summer. One of the nicest places in Amman. Also probably one of the safest hotels given its extreme security check.

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GrandHyattAmmanHotel, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear nora_w23, Thank you for taking the time to let us know about your experience at Grand Hyatt Amman.We are glad to learn that you enjoyed your overall stay with us and that our lobby is your favorite in town. We also appreciate your nice comments about our staff.Our priority is to ensure that your needs and expectations are always... More 

Madrid, Spain
Contributor
16 reviews 16 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Nice and friendly welcoming. The reception is smart, large and simple however I did find the same staff doing different duties and quite short of personel. Reception has most of the time only 1 person!! Dinah, Tara and Ahmed, YOU ARE STARS. I can not imagine how they can manage when they are busy. My room was modern, bright and... More 

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GrandHyattAmmanHotel, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear Supermara, Thank you for taking the time to share your feedback with us. You kind words about our staff is much appreciated, and we will make sure to pass on your comments to Tarek, Dina , Ahmed and Bernadette. We are glad to learn that you enjoyed our room and breakfast. We're also sorry to hear that our hotel... More 

Contributor
19 reviews 19 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 7, 2015

Last visit to Amman had me staying in three of the major hotels of which by far the Hyatt was the best. Appreciate a little more expensive but worth every penny and if you can afford the upgrade to executive floor then the rewards and lounge are well worth it.

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GrandHyattAmmanHotel, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear Simon G, Thank you for choosing Grand Hyatt Amman and for sharing with us your feedback. We are glad to learn that you enjoyed your overall stay with us. Our priority is to ensure that your needs and expectations are always met and exceeded. We hope that we will have the pleasure of welcoming you back to Grand Hyatt... More 

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