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All 115 Amman hotels

Grand Hyatt Amman

5.0 of 5 Hotel   |   Hussein Bin Ali St., Jabal Amman | PO Box 831159, Amman 11183, Jordan
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Ranked #8 of 115 hotels in Amman
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Adnan A Tel Aviv, Israel
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339 people have reviewed this hotel

Traveler rating
    137
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
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English first
Tel Aviv, Israel
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

A long time we are staying in this hotel, good hotel, clean and tidy Recently (yesterday) which is a hotel and slightly worse than before, Still a very good hotel stays, I will return to this hotel ..

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Houston, TX
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

High-end amenities, and overall very "westernized" and friendly. Never a language problem, everyone spoke English. Workers want to know how your stay is; they are concerned about their guests. Comfy beds with fluffy, goose-down comforters. Fantastic breakfast buffet (get the line cook to make you an omelette and/or waffles!); definitely the best breakfast selection we had over a two week... More

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San Francisco
Contributor
20 reviews 20 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

My family and I arrived after a long flight from Chicago. Security was tight due to the presence of dignitaries in the hotel that took the entire floor below ours. That didn't bother us, but we had to go through airport-type security checks, however. It was much friendlier and quicker. The room was very nice, modern and clean. The service... More

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GrandHyattAmmanHotel, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear Bashar Z, We thank you very much for your feedback and we are really glad you to hear that you enjoyed our rooms, gym and swimming pools. We sincerely apologize for any inconvenience and we hope that this experience does not deter you from staying at Grand Hyatt Amman in the future. Please rest assured that your comments have... More

Derby, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Quick room service, nice breakfasts, decent sized bathroom including a bath as well as a shower and a snazzy golden tiled wall. The rooms are just about big enough and well appointed, although perhaps could do with a bit of an upgrade- there is no usb port in the tv for example. There's an indoor and outdoor pool, although if... More

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GrandHyattAmmanHotel, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear eleanor s, Thank you for choosing to stay with us during your recent visit to Amman and for taking the time to share the details surrounding your experience. We are glad to hear that you enjoyed our rooms, and found our service to be fast. We also thank you for your constructive feedback as it is of utmost importance.... More

London, United Kingdom
Contributor
19 reviews 19 reviews
8 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The politeness and helpfulness of the ever-smiling front desk staff was excellent. We had a bit of a problem with our booking and a lovely lady (Dinah?) spent a long time sorting us out beautifully. Our room was cool and spacious and we enjoyed the excellent Club Lounge. Whilst the rooms were in excellent condition, immaculate and the beds very... More

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GrandHyattAmmanHotel, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear sibby, Thank you for taking the time to share with us your feedback about your recent stay at Grand Hyatt Amman. We're delighted to hear about your experience and how you enjoyed the comfort of our rooms. Thank you for your kind words about the politeness of our staff. We sincerely apologize for the inconvenience caused during breakfast, we... More

Senior Contributor
39 reviews 39 reviews
25 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I stayed for one night in this really good facility. As always, Grand Hyatt never lets you down. Cleanliness, comfort and friendly staff are what you always expect at this hotel. Its location is very convenient. Security is in place. The room we get is as per expectation. We really enjoyed the one night there before we... More

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GrandHyattAmmanHotel, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear F H, Thank you for sharing your feedback with us.We are extremely happy to hear that you enjoyed your overall stay at Grand Hyatt Amman. We really appreciate your kind comments about our staff and security. Our priority is to ensure that your needs and expectations are always met and exceeded. We look forward to welcoming you back soon.... More

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was my first visit to Jordan, and the hotel reached out and arranged transport for me to the hotel. As I got in at 10pm this was really welcome. On arrival you have to go though Security and then are welcomed by the front desk. Helpful, informative and prompt the staff were great. I was quickly on my way... More

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GrandHyattAmmanHotel, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear Mark B, We are very pleased to hear of your recent stay with us. We really appreciate your nice comments about our staff and rooms. Our priority is to ensure that your needs and expectations are always met and exceeded. We look forward to welcoming you back soon. Yours Sincerely, Bailasan Badwan Public Relations Manager More

London
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I'd recommend this hotel for both leisure or business traveller. Our room was spacious and comfortable. The gym is well equipped and the there's both an indoor and outdoor pool and sun deck. We arrived on a Saturday afternoon and opted to have lunch in the main restaurant where they do an amazing buffet with pretty much any type of... More

Was this review helpful? Yes 1
GrandHyattAmmanHotel, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear daviig, We are very pleased to hear of your recent stay with us, and that you enjoyed our facilities and outlets. It is our great pleasure to be sharing your comments with us and we thank you very much for recommending our hotel. We look forward to welcoming you back in the near future Yours Sincerely, Bailasan Badwan Public... More

Brighton and Hove, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Grand Hyatt Amman employs a very polite and qualified staff who shows nothing but professionalism and courtesy. Grand Hyatt Amman location is very convenient and is close to major points of interest in the capital Amman.

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GrandHyattAmmanHotel, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear AbuAta, We are extremely pleased to hear of your recent stay with us. Thank you for your nice comments about our staff's professionalism and courtesy, we will make sure to pass them on. We are also glad to hear that you found our hotel's location convenient. We look forward to welcoming you back soon at Grand Hyatt Amman. Yours... More

Top Contributor
137 reviews 137 reviews
18 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed July 18, 2014

the staff is very friendly smiling and helpful. the banquet breakfast time is very tasty and full of varieties, ingredients are fresh and very well presented. Again I am stressing on the fact re the staff being helpful and smiling which of course makes your stay more enjoyable. the hotel is clean but old! the rooms are descent but old.... More

Was this review helpful? Yes 2
GrandHyattAmmanHotel, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear Samer N, We are very pleased to hear of your recent stay with us.We really appreciate your nice comments about our staff and we are glad to learn that you enjoyed our breakfast. Thank you for your comments about renovation, we will make sure to pass them on to our General Manager, as our priority is to ensure that... More

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Additional Information about Grand Hyatt Amman

Address: Hussein Bin Ali St., Jabal Amman | PO Box 831159, Amman 11183, Jordan
Phone Number:
Location: Jordan > Amman Governorate > Amman
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Hyatt Amman 5*
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Also Known As:
Grand Hyatt Amman Hotel Amman
Hyatt Amman
Amman Grand Hyatt
Amman Hyatt

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#4 Spa Hotel in Amman #4 Romantic Hotel in Amman #7 Luxury Hotel in Amman #8 Family Hotel in Amman #9 Business Hotel in Amman
Hotel Class
Official Description (provided by the hotel)
Grand Hyatt Amman is the preferred address for the discerning business traveler and leisure travelers visiting Amman. The hotel is conveniently located in the heart of Amman's business and diplomatic district, with an invaluable link to the Trade, Exhibition and Conference Centre, and just 30 minutes from Queen Alia International Airport. Grand Hyatt Amman is also within easy access of Amman's exclusive shopping areas and is the ideal base from which to discover Jordan’s numerous attractions. Grand Hyatt Amman offers 311 elegant guestrooms, including 16 suites and Hyatt's exclusive Grand Club® accommodation. The hotel's spacious rooms offer everything from high-speed Internet connectivity to heavenly feather duvets, while the suites are a haven of exceptional luxury and modernity, accented by an Arabesque style. Grand Hyatt Amman also provides 50 luxury residential apartments for the long-staying guest. Housed in the Hyatt Tower, the apartments are linked to the hotel by a walkway. Promising the ultimate in indulgence, comfort and a home-away-from-home experience, the hotel spares no effort to ensure that every guest’s needs and expectations are met and exceeded, and that their stay is exquisite, relaxing and memorable. ... more   less 
Number of rooms
316

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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