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Grand Hyatt Amman

#8 of 122 Hotels in Amman
Certificate of Excellence
5.0 of 5
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Hussein Bin Ali St., Jabal Amman | PO Box 831159, Amman 11183, Jordan
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Grand Hyatt Amman
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Ranked #8 of 122 Hotels in Amman
Certificate of Excellence
A recent review
5 of 5 stars reviewed 3 days ago
Travel01154 NYC and Argentina
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454 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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NYC and Argentina
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This has to be the best hotel in Amman!! I've stayed another hotels in Amman and this is it. The staff are incredible. Super super nice highly efficient and they show that they are happy with their job and they are extraordinary. Breakfast is a wonderful treat. The food is great. We had the opportunity to enjoy Ramadan feast in... More 

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İstanbul, Turkey
1 review
3 of 5 stars Reviewed 1 week ago NEW

You need to get throug the security check every single time. Rooms are OK, breakfast is AMAZING! Friendly staff. SPA is good but there was maintanance in indoor pool so couldnt use it. Rooms are OK, consiering Amma hotels, you can have a couple of nights in this hotel.

Review collected in partnership with Hyatt Hotels

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Lynn, Massachusetts
Level Contributor
204 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed 1 week ago

One very positive thing I can assure you about this hotel is that the staff is so accommodating. They go out of their way to help you. As soon as you are out of the elevator, they are there with a big smile and helpful hand. I do think the hotel can be cleaner.

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GrandHyattAmmanHotel, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear lash23_13, Thank you for taking the time to post your review on our TripAdvisor page.We are glad you enjoyed your overall experience,and we thank you for your kind words which will definitely be shared with our team. We are sorry to hear that our hotel cleanliness did not meet your expectations. We hope this experience does not deter you... More 

1 review
5 of 5 stars Reviewed 1 week ago

Best Food provided for us! Thanks to Mr. Nizam and Chef Thomas for the foods. Great Grand Ballroom. We got the mussola for the muslim. Best view (the set buffet during dinner) I enjoy the event. I like Grand Hyatt Amman. Thanks to alls staff because caring to us during the day of event. (Actually they are friendly staff) "Dont... More 

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GrandHyattAmmanHotel, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear Mr.John M, Thank you for taking the time to write this very nice review. We are delighted to learn how much you enjoyed our food at the Ballroom. We also thank your for your nice words, we have shared all your comments with our team members. We look forward to welcoming you at Grand Hyatt Amman. Yours Sincerely, Bailasan... More 

1 review
5 of 5 stars Reviewed 1 week ago

#ChiefMinisterofJohor13/6/2015 We have a conference and Gala Dinner in 13 June 2015 with Chief Minister of Johor. I like the food. Hyatt give the best performances to us with 55 guest from Embassy of Malaysia Amman, High Officers in Johor (Malaysia) and Members of Parlimen from Johor (include Chief Minister, Exco and Politician of Johor and The Chairman of Goverment... More 

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GrandHyattAmmanHotel, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear Badrul A, Thank you for taking the time to post on our TripAdvisor page. We are delighted to read that you enjoyed your experience at Grand Hyatt Amman and we thank you very much for your kind words. We passed all your comments to our team.Our priority is to ensure that your needs and expectations are always met and... More 

1 review
1 of 5 stars Reviewed 1 week ago via mobile

I paied full fee for my stay for two weeks in advance Thinkkng this hotel is luxury. First of all their furniture is old. Walls have cracks. Then the valet broke my windshield somehow and it was parked with them for 13 hours. The management kept pushing the date said they would review cams and kept making excuses and then... More 

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Phuket, Thailand
Level Contributor
46 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is in a great location, can walk to "downtown" or catch a taxi. The staff are incredibly friendly and helpful. The FOOD was amazing... Breakfast Buffet was a feast.... so much variety and Sooo GOOD! The facilities are great if you have time there is an indoor and outdoor pool, sauna, gym - all keep super clean. The... More 

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GrandHyattAmmanHotel, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear BlueToesTravel, Thank you for taking the time to post on our TripAdvisor page. We are delighted to learn that you enjoyed your overall stay at our hotel,and that our location, staff, food, facilities and rooms have met your expectations. We hope we will have the pleasure of welcoming you back at Grand Hyatt Amman. Your Sincerely, Bailasan Badwan Public... More 

Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed 1 week ago

I was really pleased with the hospitality show by all the staff in Hyatt Amman. Great place to stay, great food, nice location... Nice restaurants in hotel, I really like the Thai restaurant in the level R. Thanks much for making my stay really great.

Review collected in partnership with Hyatt Hotels

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GrandHyattAmmanHotel, Grand Hyatt Amman at Grand Hyatt Amman, responded to this review

Dear Rajeev M, Thank you for taking the time to share your experience with us. We are very glad to learn that you enjoyed your overall stay with us. Our main priority is to ensure that your needs are always met and exceeded. We look forward to welcoming you back at Grand Hyatt Amman. Yours Sincerely, Grand Hyatt Amman Team More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Grand Hyatt provide best services to all visitors..amazing foods from the best chefs,friendly staffs with that gorgeous smile,beautiful views and a lot of to tell...people need to be here once in life if u ever visit Amman,Jordan.

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GrandHyattAmmanHotel, Grand Hyatt Amman Team at Grand Hyatt Amman, responded to this review

Dear hidayahrahmat, Thank you for taking the time to post your review on TripAdvisor. We are glad that you enjoyed your stay with us, and we also thank you for your kind words about our staff. Our priority is to ensure that your needs are always met and exceeded. We look forward to welcoming you back at Grand Hyatt Amman.... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

we enjoyed this program,thanks to all the friendly staff,thank all of delecious asian food, first time i come to the hotel,its more interesting,especially to Sr.Niezam..he know as a muslim,he give place to pray to all malaysian students..5 stars

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GrandHyattAmmanHotel, Public Relations Manager at Grand Hyatt Amman, responded to this review

Dear al-a'kifin m, Thank you for choosing to stay with us during your recent visit to Amman and for taking the time to share the details surrounding your experience. We are glad to learn that you had a good experience at our hotel. We highly appreciate your nice words about our staff, and we will make sure to pass your... More 

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