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Four Seasons Hotel Amman

Travelers' Choice award winner
Al-Kindi Street, 5th Circle | Jabal Amman, Amman 11181, Jordan
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Four Seasons Hotel Amman
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Four Seasons Hotel Amman
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628 Reviews from our TripAdvisor Community

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Traveler rating
    442
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
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There are newer reviews for Four Seasons Hotel Amman
See the most recent reviews
Divonne-les-Bains, France
Level Contributor
50 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed July 29, 2013

I came to the Four Seasons after a 3 very disapointing nights at the Kempinski Amman. What a change. What a service, what attention to details: while working in my room, one gentleman came to prepare the room for the night and folded my pants that were on the bed, when going outside to find a shop to find nail... More 

Was this review helpful? Yes 1
Patrick B, Manager at Four Seasons Hotel Amman, responded to this review

Dear Alexandre, We are always delighted to hear from a happy guest- your kind words are much appreciated. Also very happy to hear that our team managed to make your stay a comfortable one. Thank you for sharing your experience and we look forward to welcoming you back in the future. Yours sincerely, Patrick Beaury Hotel Manager More 

San Francisco, California
Level Contributor
1 review
5 of 5 stars Reviewed July 25, 2013 via mobile

This is a stunning hotel. The lobby is immaculate and outfitted with beautiful floral arrangements. We were originally here for just two nights; however we missed our flight to Istanbul by minutes and had to stay an extra day in Amman. Missing that flight was such a good thing as it gave us the opportunity to see more of Jordan.... More 

Was this review helpful? Yes
Patrick B, Hotel Manager at Four Seasons Hotel Amman, responded to this review

Dear AuntieManang, Thank you for taking the time and sharing your experience at Four Seasons Hotel Amman. We are always delighted to hear from a happy guest- your kind words are much appreciated. Also very happy to hear that our team managed to make you feel special. Thank you again and we look forward to welcoming you back in the... More 

London, United Kingdom
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed July 23, 2013

Stayed three nights with my wife on a mixed business/pleasure trip to Jordan. Received a good upgrade through AMEX but still was very satisfied with the suite ( Standard Executive) and the service. Very good check in and fast follow up to our request for an air freshener as the no smoking suite had been abused by a smoker. Very... More 

Was this review helpful? Yes
Patrick B, Hotel Manager at Four Seasons Hotel Amman, responded to this review

Dear Sim0n_2009, Please allow me to thank you for writing such a great review. We are happy to hear that you enjoyed your stay with us. Thank you for your kind comments about our employees, we will surely pass on your praise. We will also pass along your comments regarding breakfast to our Director of Food and Beverage. Thank you... More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 22, 2013

Not the Four Seasons standard that I am used to. Service very poor at the from desk and in the lobby area. It reflects the lower standard set by the GM. Fitness center and restaurant staff are exception. Try Sheraton across the street next time.

Was this review helpful? Yes
Patrick B, Hotel Manager at Four Seasons Hotel Amman, responded to this review

Dear Pratim B, We are disappointed to hear that we were not able to meet your expectations during your recent stay with us. We would like to offer our apologies for us not being able to meet your expectations, as this is not the level of service we are known for providing. I would appreciate you contacting me on my... More 

Kuala Lumpur, Malaysia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 17, 2013

We stayed at the Four Seasons twice during our tour of Jordan. The desk staff were excellent and made us feel very welcome. The bell staff were excellent and were quick and careful with our bags. The entire staff was great. Rooms were of course to a very high standard and everything was well maintained and clean. Our first night... More 

Was this review helpful? Yes
Patrick B, Hotel Manager at Four Seasons Hotel Amman, responded to this review

Dear Nsar996, Thank you for writing such a great review. We are happy to hear that you enjoyed your stay with us. Thank you for your kind comments about our employees, we will surely pass on your praise. Thank you again and we look forward to welcoming you back soon. Sincerely, Patrick Beaury Hotel Manager More 

Wellington, New Zealand
Level Contributor
105 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
4 of 5 stars Reviewed July 6, 2013

We stayed here for two nights at the end of an 8 day trip through Jordan. Our room was spacious, well-appointed, and very comfortable. We were provided with plenty of complimentary water during our stay. The lobby areas and restaurants were all very pleasant spaces to be in. We had a late lunch on arrival in the lobby lounge. The... More 

Was this review helpful? Yes
Patrick B, General Manager at Four Seasons Hotel Amman, responded to this review

Dear Linda, Thank you for taking the time and sharing your experience during your recent stay with us and we thank you for all the constructive comments you mentioned. We are delighted to hear that you had a pleasant stay and enjoyed our facilities. Your kind words are much appreciated. The comments you have shared with us pertaining wi fi... More 

Roma
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 1, 2013

My husband and I went in Amman for a week for business and we stayed in Four Season. The hotel is very beauyful, elegant and accurated in the details. The staff is very professional and kind. The service is perfect and the room very clean and confortable. High quality gadget in the bathroom. There are 2 restaurant: Asia and Vivace.... More 

Was this review helpful? Yes
Patrick B, General Manager at Four Seasons Hotel Amman, responded to this review

Dear Mary, Thank you for taking the time and sharing your experience at Four Seasons Hotel Amman. We are always delighted to hear from a happy guest- your kind words are much appreciated. Also very happy to hear that you enjoyed our Spa facilities and Vivace restaurant. Thank you again and we look forward to welcoming you back in the... More 

Amman
Level Contributor
229 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
5 of 5 stars Reviewed June 28, 2013

I have been to four fabulous functions at the Four Seasons over the past two months, all have been quite amazing. The grand ballroom is a magnificent location for a large dinner dance with entertainment. The smaller rooms, used for weddings, graduations, musical evenings and similar events are more intimate and have outdoor seating areas as well as the indoor... More 

Was this review helpful? Yes
Patrick B, Manager at Four Seasons Hotel Amman, responded to this review

Dear John B, Thank you for taking the time and sharing your experience at Four Seasons Hotel Amman. We are always delighted to hear from a happy guest- your kind words are much appreciated. Also very happy to hear that you enjoyed the functions you have attended and our events facilities. We have also taken notes in regards to AC... More 

Chicago, Illinois
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed June 25, 2013

The service is far lower than what you would expect out of a Four Seasons or any other hotel at this price point. It was far from accommodating, professional and smooth. You'd expect far more than this.

Was this review helpful? Yes 2
Patrick B, Manager at Four Seasons Hotel Amman, responded to this review

Dear Amirgendy, We are disappointed to hear that we were not able to meet your expectations during your recent stay with us. We would like to offer our apologies for us not being able to meet your expectations, as this is not the level of service we are known for providing. I would appreciate you contacting me on my email... More 

Australia
Level Contributor
84 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed June 19, 2013

What can we say. This place is good, surprisingly good. And the room rate is terrific value. To be honest we thought this Four Seasons was going to be 4 Star at best so boy were we surprised. Staff are top notch, service is top notch and Pool & Sauna facilities unbelievably good and sophisticated. Rooms are very good but... More 

Was this review helpful? Yes
Patrick B, Manager at Four Seasons Hotel Amman, responded to this review

Dear PeterDAustralia, Thank you for taking the time and sharing your experience at Four Seasons Hotel Amman. We are always delighted to hear from a happy guest- your kind words are much appreciated. Also very happy to hear that you enjoyed our Spa facilities and our outlet Five Grill & Lounge. Thank you again and we look forward to welcoming... More 

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