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All 115 Amman hotels

Sheraton Amman Al Nabil Hotel

5.0 of 5 Hotel   |   5th Circle, Amman 11184, Jordan
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Sheraton Amman Al Nabil Hotel
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Ranked #3 of 115 hotels in Amman
A recent review
4 of 5 stars reviewed 2 days ago
Yasmin S Abu Dhabi, United Arab Emirates
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305 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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Abu Dhabi, United Arab Emirates
Contributor
14 reviews 14 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Hotel was everything a 5 star hotel would look and feel like. Staff were very accommodating. Wifi signals were good. Location was excellent. Breakfast range was wide enough, even though I stayed for a couple of weeks. Having said that, the mattress had a jump right in the middle which was annoying. Had to ask them to change the sheets... More

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Cincinnati, Ohio
Top Contributor
57 reviews 57 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

While this hotel is not the best in Amman, it is very good and I would recommend it. The service is good. The prices are reasonable. The breakfast is good (but not great). The gym is nice. The location is great. I do think, however, that it needs some updating.

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SheratonAdmn, Front Office Manager at Sheraton Amman Al Nabil Hotel, responded to this review

Dear cnagle28, Thank you for your very good review posted on the Trip Advisor. We are happy to read that our location, services, gym and breakfast were to your liking. We hope to welcome you again at our hotel. Best Regards, Muna Samawi Director of Guest Services More

Arnhem, Holland
Senior Contributor
41 reviews 41 reviews
39 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

First time I stayed in this hotel. But also first time in Amman. Though my business partner advised me to go for 4 Seasons or Le Royal, I choose the Sheraton which I did not regret. This 5 star hotel was worth going for. The reception was friendly and fast. Check in was arranged in no time. My standard but... More

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SheratonAdmn, Front Office Manager at Sheraton Amman Al Nabil Hotel, responded to this review

Dear Basawake, Thank you very much for your time spent in writing about your first time experience at our hotel in specific and in Amman in general. We are very happy to read that your first impression of our hotel was positive and that you enjoyed your stay with us. Looking forward to welcoming you again once your travel brings... More

Cairo, Egypt
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The overall experience was good, but I believe a five star hotel should offer a much better service and experience. It has an ok gym. Nice staff. You don't have any view to see from that hotel that's worth it. It's close from everywhere, but Amman is already a small city and since it's not like Europe you see a... More

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SheratonAdmn, Front Office Manager at Sheraton Amman Al Nabil Hotel, responded to this review

Dear Luay1944, Thank you for your kind review posted on the Trip Advisor, hoping to welcoming you again in the near future. Best Regards, Muna Samawi Director of Guest Services More

London, United Kingdom
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Good hotel and good location but not really unto the high standards we would expect, the staff need to be trained even though they are friendly they are slow and very casual. The lobby is very nice and spacious and the rooms are nice but do need updating . Checking out was fun because we were charged for minibar items... More

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SheratonAdmn, Front Office Manager at Sheraton Amman Al Nabil Hotel, responded to this review

Dear Jaff66, Thank you for your review posted on the Trip Advisor. We are happy that you liked our location and our spacious lobby not to mention our staff friendliness. Your feedback about your checkout experience understandable, and we will review the minibar checking processes to do the necessary amendment accordingly. Once again, thank you for your feedback and we... More

Fort Myers, Florida
Senior Contributor
36 reviews 36 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Tuesday I leave. I've been here for a month on business. Have absolutely no complaints about the place. Lets start with the staff. Top drawer, friendly, well trained, helpful and very customer oriented. Congratulations to Darrin Parrish, executive chef, for running a top quality "Spice restaurant". Colleagues and I have enjoyed many a meal there. Some helpful hints follow. Don't... More

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SheratonAdmn, Front Office Manager at Sheraton Amman Al Nabil Hotel, responded to this review

Dear kira13, Thank you very much for your time spent in writing about your experience with us at the Trip Advisor. We could not have asked for more beautiful review like yours. All of us are extremely happy reading such a detailed positive feedback, which confirms that we are on the right track in all aspects related to the premises... More

Contributor
18 reviews 18 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 22, 2014

Comfortable, classy, beautiful and grand. Great restaurants and views and beautiful pools and spas. Nothing wrong with this hotel at all. Perfect for family, business and friends. Service and staff are very warm and welcoming & the hotel is impressive regarding cleanliness.

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SheratonAdmn, Front Office Manager at Sheraton Amman Al Nabil Hotel, responded to this review

Dear Nadia N, Thank you for your one of the best reviews posted on the Trip Advisor. We are thrilled and excited to read such a beautiful feedback like yours. Please do not be late and come back soon. Until then, please accept our best and warm regards. Muna Samawi Director of Guest Services More

Top Contributor
137 reviews 137 reviews
18 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed July 18, 2014

I have been twice to Sheraton and I can say they are quite good in their services and professionalism. the hotel is huge and the lobby as very spacious. staff are good, pros helpful and most importantly smiling. I remember that I enjoyed the breakfast buffet, it had lots of fresh well presented varieties. talking about the rooms it is... More

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SheratonAdmn, Front Office Manager at Sheraton Amman Al Nabil Hotel, responded to this review

Dear Samer N, Thank you for your review posted on the Trip Advisor. We are glad to read that you enjoyed our hotel services and facilities. Your comment about the shower curtains is understandable rather appreciated. We will be waiting for your 3rd stay with us, hopefully soon. Best Regards, Muna Samawi Director of Guest Services More

Dubai, United Arab Emirates
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 17, 2014

I stayed at this hotel for a business trip. I found the rooms to be clean and comfortable. Breakfast was very good. The disappointment was the noise throughout the night from the traffic below (5th floor room). Of course the traffic noise is part of being in a city but the rooms are so poorly insulated against it, I checked... More

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SheratonAdmn, Front Office Manager at Sheraton Amman Al Nabil Hotel, responded to this review

Dear jilldub, Thank you for posting your review on the Trip Advisor. We are glad to read that you enjoyed our spacious clean rooms as well as the breakfast. Concerning the street noise and to answer your inquiry, yes we do have rooms not overlooking the street and I urge you on your next stay with us to request of... More

Doha, Qatar
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 13, 2014

We stayed at the Sheraton Amman Al Nabil Hotel for 8 nights, it was an excellent experience that exceeded our expectations. The main attraction of this hotel is the staff. In particular Mr. Mohammad Al Khayed (Front desk Manager) ,Sorour and Rand Customer Reception, Mohamed was extremely polite, very helpful and made everything to make our stay better.. the hotel... More

Was this review helpful? Yes
SheratonAdmn, Front Office Manager at Sheraton Amman Al Nabil Hotel, responded to this review

Dear nabil58, Thank you very much for your kind review posted on the Trip Advisor. We are glad to read that we exceeded your expectations, especially Mohammad Kayed, Rand and Srour who grateful appreciated your positive feedback about them. You made their day! Until your next stay, please accept our best regards. Muna Samawi Director of Guest Services More

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Additional Information about Sheraton Amman Al Nabil Hotel

Address: 5th Circle, Amman 11184, Jordan
Location: Jordan > Amman Governorate > Amman
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Sheraton Amman Al Nabil Hotel 5*
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Also Known As:
Sheraton Amman Al Nabil Hotel And Towers
Amman Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#3 Family Hotel in Amman #3 Luxury Hotel in Amman #3 Business Hotel in Amman
Hotel Class
Official Description (provided by the hotel)
Nestled in the heart of Jordan's capital, the Sheraton Amman Al Nabil Hotel naturally exudes a warm welcome to all its guests. Fabulous shopping, exquisite dining and upbeat entertainment are just footsteps away. ... more   less 
Number of rooms
268

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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